<> Trend Micro Incorporated November 10, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Worry-Free(TM) Business Security 10.0 Service Pack 1 Patch - Build 2260 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This Readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates. GM release documentation: http://docs.trendmicro.com Patch/SP release documentation: http://www.trendmicro.com/download TIP: Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ========================================================== 1. About Worry-Free Business Security 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing 5.2 Uninstalling 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Files Included in This Release 10. Contact Information 11. About Trend Micro 12. License Agreement ========================================================== 1. About Worry-Free Business Security ====================================================================== Trend Micro Worry-Free Business Security protects small business users and assets from data theft, identity theft, risky websites, and spam (Advanced Only). 1.1 Overview of This Release =================================================================== This release contains solutions to known issues discovered after the release of Worry-Free Business Security 10.0 Service Pack 1. 1.2 Who Should Install This Release =================================================================== You should install this patch if you are running any build of Worry-Free Business Security 10.0 Service Pack 1. 2. What's New ====================================================================== This release includes the following enhancement and resolves the the following known issues: 2.1 Enhancements =================================================================== The following enhancement is included in this patch: Enhancement 1: Windows Update - This patch enables Worry-Free Business Security to support Microsoft(TM) Windows(TM) 10 October 2020 Update. 2.2 Resolved Known Issues =================================================================== This patch resolves the following issues: Issue 1: (SEG-92186) An issue causes Apache updates to fail. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This patch resolves the issue. Issue 2: (SEG-88487) Blue screen of death (BSOD) occurs on multiple agent computers. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This patch resolves the issue. Issue 3: (SEG-87108) Some unsupported operating systems appear on the list of supported operating systems on the web install page. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: This patch removes unsupported operating systems from the web install page. Issue 4: (SEG-83120) Agent services stop unexpectedly during startup. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 4: This patch resolves the issue. Issue 5: (SEG-85928) Trend Micro Security Agent Listener stops unexpectedly. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 5: This patch resolves the issue. Issue 6: (SEG-90241) Meerkat still blocks an exe file even when the "Prompt users before executing newly encountered programs downloaded through HTTP or email applications" option is disabled. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 6: This patch resolves the issue. 3. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com. 4. System Requirements ====================================================================== You must install Worry-Free Business Security 10.0 Service Pack 1 before installing this patch. 5. Installation ====================================================================== This section explains key steps for installing the patch. 5.1 Installing =================================================================== To install: 1. Copy the patch executable file to a temporary folder, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This patch installation package automatically rolls back the Security Server to its previous configuration if there are problems during installation. If you encounter problems after installation, manually roll back the Security Server to the original configuration. 5.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the patch package created in the "\PCCSRV\Backup\Patch_B2260" directory. 2. Copy the backup modules to the original folders. 3. Run the "TmTouch.exe" tool to trigger the hotfix mechanism. To run "TmTouch.exe": a. Open a command prompt on the server. b. At the command prompt, browse to "PCCSRV\admin\utility\touch". c. Use the following syntax to run the touch tool: TmTouch.exe {filename} NOTE: {filename} is the file that you want to roll back. "TmTouch.exe" changes the file creation date to the current system time. 6. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 7. Known Issues ====================================================================== There are no known issues for this patch release. 8. Release History ====================================================================== For more information about updates to this product, go to: https://autoupdate.wfbs.trendmicro.com/static/WFBS/20.0/EN/readme 9. Files Included in this Release ====================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build No. ---------------------------------------------------------------- autopcc.exe 20.0.0.2260 autopccp.exe 20.0.0.2260 openssl_template.cnf 2020/11/02 ssl.conf 2020/11/02 build.exe 2.86.0.1113 build64.exe 2.86.0.1113 cert5.db 2020/11/02 ciuas32.dll 1.0.0.2075 ciuas64.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 ciussi64.dll 2.0.0.2074 expapply.dll 8.4.2.0 expapply64.dll 9.5.0.0 expbuild.dll 8.4.2.0 expbuild64.dll 8.4.2.0 icrcauapi.dll 2.5.0.1115 liblwtpciu32.dll 1.0.0.1005 liblwtpciu64.dll 1.0.0.1005 patch.exe 2.86.0.1113 patch64.exe 2.86.0.2106 patchbld.dll 12.21.0.0 patchw32.dll 12.22.0.0 patchw64.dll 12.22.0.0 pbld64.dll 12.20.0.0 psmc.dll 8.4.2.0 psmc64.dll 8.4.2.0 tmuninst.dll 20.0.0.2260 tmupdate.dll 2.86.0.1113 tmupdate64.dll 2.86.0.1113 tsc.exe 7.5.0.1149 tsc64.exe 7.5.0.1149 x500.db 2020/11/02 apache.msi 2020/11/02 libeay32.dll 1.0.2.21 openssl.exe 1.0.2n ssleay32.dll 1.0.2.21 ClnPack.ini 2020/11/02 OfcPIPC.dll 20.0.0.2093 TMRMAgentforWFBS.exe 3.5.1189.0 clientmsisetup_template_x64 2020/11/02 clientmsisetup_template_x86 2020/11/02 clnpack_files.xml 2020/11/02 tmaseng_861012_win32.zip 2020/11/02 tmaseng_861012_win64.zip 2020/11/02 bmdriver_x32.zip 2020/11/02 bmdriver_x64.zip 2020/11/02 bmservice_x32.zip 2020/11/02 bmservice_x64.zip 2020/11/02 dce-exe-mssign-32x64.zip 2020/11/02 dce-exe-mssign.zip 2020/11/02 ssapi32_624035.zip 2020/11/02 ssapi64_624035.zip 2020/11/02 ssapi32.dll 6.2.1.4035 tmaegissysevt.dll 2.98.0.1519 tmbmcli.dll 2.98.0.1519 tmbmsrv.exe 2.98.0.1519 tmcomeng.dll 2.98.0.1519 tmengdrv.dll 2.98.0.1519 tmpem.dll 2.98.0.1519 tmsysevt.dll 8.53.0.1060 tmtap.dll 6.0.0.1074 tmwlutil.dll 2.98.0.1519 ssapi64.dll 6.2.1.4035 wfbsresetpw.exe 20.0.0.2260 makeurlfilterdb 2020/11/02 resources 2020/11/02 ntsetup0.htm 2020/11/02 about.htm 2020/11/02 logon.js 2020/11/02 logon.htm 2020/11/02 logon_browser_unsupported.htm 2020/11/02 notification.htm 2020/11/02 clientconsole.zip 2020/11/02 ntrtscan.exe 20.0.0.2093 AgentStatusDC.zip 2020/11/02 ATTK_prog_x86.zip 2020/11/02 Build.exe 2.86.0.2106 CCSF_WIN32.zip 2020/11/02 fcWofieUI.dll 20.0.0.2093 ICRCHdler.dll 2.83.0.1021 libcurl.dll 7.66.0.0 libNetCtrl.dll 20.0.0.2093 LogServer.exe 20.0.0.2093 NTRmv.exe 20.0.0.2093 osfAgent.dll 20.0.0.2093 PATCHW32.DLL 12.22.0.0 PccNT.exe 20.0.0.2093 PccNTMon.exe 20.0.0.2093 PccNTUpd.exe 20.0.0.2093 TMAS_ENG_WIN32.zip 2020/11/02 TmListen.dll 20.0.0.2093 TmListen.exe 20.0.0.2093 TmListenShare.dll 20.0.0.2093 TmopCfg.dll 5.1.0.1028 Tmopcfscan.dll 5.1.0.1028 TmopCtl.dll 5.1.0.1028 TmopDbg.dll 5.1.0.1028 TmoppeCertPin.dll 5.1.0.1028 TmoppeEvts.dll 5.1.0.1028 TmoppeHosF.dll 5.1.0.1028 TmoppePDP.dll 5.1.0.1028 TmoppeSAL.dll 5.1.0.1028 TmoppeSsF.dll 5.1.0.1028 TmoppeUrlF.dll 5.1.0.1028 TmoppeVS.dll 5.1.0.1028 TmopphDns.dll 5.1.0.1028 TmopphHttp.dll 5.1.0.1028 TmopphHttp2.dll 5.1.0.1028 TmopphPop3.dll 5.1.0.1028 TmopphSmtp.dll 5.1.0.1028 TmopphSocks.dll 5.1.0.1028 TmopphSvrHello.dll 5.1.0.1028 TmopPlgAdp.dll 5.1.0.1028 Tmopsent.dll 5.1.0.1028 TmopsmHttp.dll 5.1.0.1028 TmopsmMail.dll 5.1.0.1028 TmopsmProxy.dll 5.1.0.1028 TmOsprey.REG 2020/11/02 TmUpdate.dll 2.86.0.2106 Upgrade.exe 20.0.0.2093 tmactmon.cat 2020/11/02 tmactmon.inf 2020/11/02 tmactmon.sys 2.98.0.1517 tmcomm.cat 2020/11/02 tmcomm.inf 2020/11/02 tmcomm.sys 8.20.0.1040 tmevtmgr.cat 2020/11/02 tmevtmgr.inf 2020/11/02 tmevtmgr.sys 2.98.0.1517 tmusa.cat 2020/11/02 tmusa.inf 2020/11/02 tmusa.sys 5.1.0.1010 ATTK_prog_x64.zip 2020/11/02 Build64.exe 2.86.0.2106 CCSF_X64.zip 2020/11/02 libNetCtrl_64x.dll 20.0.0.2093 Ntrtscan.exe 20.0.0.2093 OfcPIPC_64x.dll 20.0.0.2093 osfAgent_64x.dll 20.0.0.2093 TMAS_ENG_X64.zip 2020/11/02 TmListenShare_64x.dll 20.0.0.2093 TmListen_64x.dll 20.0.0.2093 TmUpdate64.dll 2.86.0.2106 upgrade.exe 20.0.0.2093 sa_uninstall.exe 20.0.0.2260 ofcpipc.dll 20.0.0.2093 cgilog.exe 20.0.0.2260 cgiocommon.dll 20.0.0.2260 cgirecvfile.exe 20.0.0.2260 cgishare.dll 20.0.0.2260 isapiclientx64.dll 20.0.0.2260 isapiclientx86.dll 20.0.0.2260 cmdhlclient.dll 20.0.0.2260 cmdhoconsole.dll 20.0.0.2260 cmdhpmc.dll 20.0.0.2260 dbserver.exe 20.0.0.2260 icrchdler.dll 2.82.0.1117 libtransport.dll 20.0.0.2260 ofcautoupdate.exe 20.0.0.2260 ofcdownload.dll 20.0.0.2260 ofchotfix.exe 20.0.0.2260 ofcnotifyqueue.dll 20.0.0.2260 ofcservice.exe 20.0.0.2260 perficrcperfmonmgr.dll 2.82.0.1036 cgichkmasterpwd.exe 20.0.0.2260 cgishowclientadm.exe 20.0.0.2260 cgishowlogs.exe 20.0.0.2260 cgishowserveradm.exe 20.0.0.2260 cgishowsummary.exe 20.0.0.2260 cgiremoteinstall.exe 20.0.0.2260 cgishowreport.exe 20.0.0.2260 add_server_remoteinstall.js 2020/11/02 B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed client files in this patch. - 32-bit client total = 144.28 MB - 64-bit client total = 201.87 MB 10. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2020, Trend Micro Incorporated. All rights reserved. Trend Micro, Worry-Free, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide