<> Trend Micro, Inc. July 17, 2013 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Mobile Security version 9.0 for iOS 4.3 or above ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Notes: This readme file was current at the time of product release, however, you should check for documentation updates at the Trend Micro Web site: http://www.trendmicro.com/download/ Contents ===================================================================== 1. About Trend Micro Mobile Security 1.1 Overview of this Release 1.2 Who Should Install this Release 2. What's New 3. Documentation Set 4. System Requirements 5. Installation 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Contact Information 10. About Trend Micro 11. License Agreement ===================================================================== 1. About Trend Micro Mobile Security ======================================================================== 1.1 Overview of this Release ===================================================================== Trend Micro(TM) Mobile Security for Enterprise 9.0 uses the latest security technologies to defend against threats to mobile devices. Integrated filters can also block unwanted telephone calls and text messages. Mobile Security also provides Web Security that can help protect you from online fraud like phishing and pharming by blocking access to risky sites on the Web. The logon password protection helps protect your mobile device from an unauthorized access. This version of Mobile Security offers the following features: - Supports multiple platforms, including iOS, Android, BlackBerry, Windows Mobile and Symbian - Scheduled or manual component updates from the Trend Micro Mobile Security server to ensure up-to-date pattern, security policies, and program versions - Logon authentication to prevent unauthorized access to mobile device - Uninstallation protection using a preset password - Award-winning anti-malware scanning technology for mobile malware threats - Web Security to ensure safe Internet browsing - SMS filtering to block unwanted text messages - Call filtering feature to block calls from unwanted and anonymous callers - Comprehensive logs tracking scan results, security threats found, text messages and calls filtered, firewall rules enforced, and other events - Enables the administrator to: - provision Wi-Fi settings and control various features on mobile devices - enforce password authentication and configure password complexity - allow or block the installation of certain applications on mobile devices - create a list of apps for the users to install on mobile devices through Enterprise Applications - lock, locate or wipe the data off the mobile device remotely - authenticate a batch of mobile devices using their IMEI numbers and/or Wi-Fi MAC addresses. - 1.2 Who Should Install this Release ===================================================================== Those upgrading to Mobile Security for Enterprise Version 9.0 should install this release. 2. What's New ======================================================================== This release of Mobile Security introduces the following new features: - Enrollment using QR Code - You can now enroll your mobile device to to the server by scanning the QR Code that you receive in the invitation email. - Features' avaialability status - In this version, you can view if any feature is enabled or disabled on your mobile device by the administrator. - Help - This version includes Help, which provides instructions on enrolling the mobile device with the server and performing other various tasks. 3. Documentation Set ======================================================================== In addition to this readme.txt, the documentation set for this product includes the following: - Administrator's Guide -- product overview and detailed configuration instructions for network administrators. - Installation and Deployment Guide -- installation planning, installation and initial setup instructions, and basic information intended to get you "up and running." - User's Guide -- product overview and detailed configuration for mobile devices. Electronic versions of the manuals are available at: http://www.trendmicro.com/download/ - Online help -- Context-sensitive help screens that provide guidance for performing a task. - Knowledge Base -- a searchable database of known product issues with related problem-solving and troubleshooting topics. http://kb.trendmicro.com/solutions/ 4. System Requirements ======================================================================== Before installing Trend Micro Mobile Security, ensure that your mobile device meets the following requirements: * Platform: Apple iOS * Operating system: iOS OS 4.3 and above * Storage space: 3-MB minimum * Memory usage: 4-MB * Others: Internet connection 5. Installation Overview ======================================================================== This section explains key steps for installing the application. For detailed installation steps, refer to the Installation and Deployment Guide or the User's Guide. Install the Mobile Device Agent (the Mobile Security client program) on supported mobile device platforms using one of the following methods: - SMS message notification - Email notification - Manual installation 6. Post-Installation Configuration ======================================================================== Refer to the OLH for details. Note: Trend Micro recommends that you update your malware pattern files immediately after installing the product. 7. Known Issues ======================================================================== 7.1 Uninstalling the iOS Mobile Device Agent does not change the status on Mobile Security server to "Inactive". --------------------------------------------------------------------- Mobile Security server does not change the iOS mobile device status to "Inactive" until the "MDM Enrollment Profile" is removed from the mobile device. 7.2 Uninstalling the iOS MDM Enrollment Profile does not change the status on Mobile Device Agent to "Inactive". --------------------------------------------------------------------- This can happen if the iOS "MDM Enrollment Profile" is removed from the mobile device when it is not connected to the network. Therefore, the Mobile Device Agent keeps displaying the old status. To resolve this issue, delete the iOS mobile device record on the Mobile Security server or reinstall the iOS Mobile Device Agent on the mobile device. 8. Release History ======================================================================== Version 8.0 for iOS OS 4.x and above ------------ September, 2012 9. Contact Information ======================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for only one (1) year from the date of purchase. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our Web site. Global Mailing Address/Telephone Numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 10. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content-filtering security products and services. Trend Micro allows companies worldwide to stop viruses and other malicious code from central point before they have a chance to reach users' desktops. Copyright 2012, Trend Micro Incorporated. All rights reserved. Trend Micro and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 11. License Agreement ======================================================================== Information about your license agreement with Trend Micro can be viewed at: http://us.trendmicro.com/us/about/company/user_license_agreements/