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 Trend Micro, Inc.                                          July 4, 2014
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
            Trend Micro(TM) Worry-Free(TM) Business Security 9.0
                                Critical Patch 1452
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    
 
     Contents
     ===================================================================
     1.  Overview of this Critical Patch Release
         1.1 Files Included in this Release
     2.  Documentation Set
     3.  System Requirements
     4.  Installation/Uninstallation
         4.1 Installation
         4.2 Uninstallation
     5.  Post-installation Configuration
     6.  Known Issues
     7.  Release History
     8.  Contact Information
     9.  About Trend Micro
     10. License Agreement
     ===================================================================


 1. Overview of this Critical Patch Release
 =======================================================================

    This critical patch resolves the following issue:
 
    Issue:    Security agent services fail to load during startup if
              administrators use the AutoPCC login script for deploying
              clients.
              ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution: This critical patch ensures that the Security agent services 
              work properly during startup if administrators use the AutoPCC
              login script for deploying clients.


    1.1 Files Included in this Release
    ====================================================================
    A. Files for Current Issues
    --------------------------------------------------------------------
       Filename                               Version No.                               
    --------------------------------------------------------------------
       PccNTMon.exe                           19.0.1267
       PccNTUpd.exe                           19.0.1267
    

    B. Files for Previous Issues
    --------------------------------------------------------------------
       Not applicable.


 2. Documentation Set
 =======================================================================
    In addition to this readme.txt, the documentation set for this 
    product includes the following:

    o Readme.txt - basic installation, known issues, release history
      and contact information 

    o Electronic versions of the printed manuals are available at:

      http://www.trendmicro.com/download


 3. System Requirements
 =======================================================================
    Install this critical patch only on computers protected by 
    Worry-Free Business Security 9.0. 


 4. Installation/Uninstallation
 =======================================================================

    4.1 Installation
    ====================================================================
    To install this critical patch:

    1. Copy the critical patch executable file to a temporary folder on 
       the Security Server computer, for example, "C:\temp".

    2. Double-click the file. All critical patch modules are 
       automatically copied to the correct destination.

       After the time stamps on the Security Server files change, 
       the Security Server will automatically notify Security Agents to 
       download the updated files.

       This critical patch installation package automatically rolls 
       back the Security Server if it encounters problems during 
       installation.

       If you encounter problems after installation, manually roll back 
       the Security Server and Security Agents to their original 
       configuration.

    4.2 Uninstallation
    ====================================================================
	To manually roll back to the previous build:
	
    1. Stop Trend Micro Security Server Master Service.
	
    2. Locate the backup folder that the critical patch package created in the 
       "\PCCSRV\Backup\CriticalPatch_B1452" directory. 
	   
    3. Run the "TmTouch.exe" tool to trigger the hot fix/critical patch 
	   mechanism. "TmTouch.exe" changes the file creation date to the 
	   current system time.
	   
	   To run "TmTouch.exe": 
       a. Run command prompt on the server as administrator.
       b. At the command prompt, browse to "PCCSRV\admin\utility\touch". 
       c. Use the following syntax to run the touch tool:
          TmTouch.exe "{filename}"
       Note: {filename} is the full path and file name that you want to 
	         roll back.
			 
    4. Copy the updated backup file that you want to roll back to the 
	   corresponding folder.
	   
    5. Restart Trend Micro Security Server Master Service.


 5. Post-installation Configuration
 =======================================================================
    No post-installation steps are required.

    Note: Trend Micro recommends that you update your scan engine and  
          virus pattern files immediately after installing this 
          critical patch.


 6. Known Issues
 =======================================================================
    There are no known issues for this Critical Patch release.


 7. Release History 
 =======================================================================
    See the following web site for more information about updates
    to this product:

    http://docs.trendmicro.com/

   
 8. Contact Information  
 =======================================================================
    A license to the Trend Micro software usually includes the right to 
    product updates, pattern file updates, and basic technical support 
    for one (1) year from the date of purchase only. After the first
    year, Maintenance must be renewed on an annual basis at 
    Trend Micro's then-current Maintenance fees.

    You can contact Trend Micro via fax, phone, and email, or visit us 
    at:
 
    http://www.trendmicro.com
 
    Evaluation copies of Trend Micro products can be downloaded from 
    our web site. 

    Global Mailing Address/Telephone numbers
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    For global contact information in the Asia/Pacific region, 
    Australia and New Zealand, Europe, Latin America, and Canada, 
    refer to:
   
    http://www.trendmicro.com/en/about/overview.htm

    The Trend Micro "About Us" screen displays. Click the appropriate 
    link in the "Contact Us" section of the screen.

    Note: This information is subject to change without notice.
         

 9. About Trend Micro  
 =======================================================================
    Trend Micro Incorporated, a global leader in Internet content 
    security and threat management, aims to create a world safe for the 
    exchange of digital information for businesses and consumers. 
    A pioneer in server-based antivirus with over 20 years experience, 
    we deliver top-ranked security that fits our customers' needs, stops 
    new threats faster, and protects data in physical, virtualized and 
    cloud environments. Powered by the Trend Micro 
    Smart Protection Network(TM) infrastructure, our industry-leading 
    cloud-computing security technology and products stop threats where 
    they emerge, on the Internet, and are supported by 1,000+ 
    threat intelligence experts around the globe. For additional 
    information, visit www.trendmicro.com.
  
    Copyright 2014, Trend Micro Incorporated. All rights reserved.
    Trend Micro, the t-ball logo, Smart Protection Network, and 
    Worry-Free are trademarks of Trend Micro Incorporated and are
    registered in some jurisdictions. All other marks are the 
    trademarks or registered trademarks of their respective companies.


 10. License Agreement  
 =======================================================================
    Information about your license agreement with Trend Micro can be 
    viewed at: 

    http://us.trendmicro.com/us/about/company/user_license_agreements/

    Third-party licensing agreements can be viewed:   
     
    - By selecting the "About" option in the application user 
      interface   
    
    - By referring to the "Legal" page of the Getting Started Guide or     
      Administrator's Guide