Trend Micro, Inc.

November 2013

Trend Micro™ Deep Discovery Advisor

Version 3.0 Critical Patch - Build 3068

This readme file is current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates at http://docs.trendmicro.com/en-us/enterprise/deep-discovery-advisor.aspx.

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Contents

1. Overview of this Critical Patch Release
   • Files Included in this Release
2. Document Set
3. System Requirements
4. Installation/Uninstallation
   • Installation
   • Uninstallation
5. Post-installation Configuration
6. Known Issues
7. Release History
8. Contact Information
9. About Trend Micro
10. License Agreement

1. Overview of this Critical Patch Release

This critical patch resolves the following issue:

• Issue

  Deep Discovery Advisor has an update manager built into the management console for applying hot fixes and updates. However, this manager has a size limitation because it was originally designed to resolve small issues or customer-specific concerns. As such, this manager cannot apply large updates, such as Deep Discovery Advisor 3.0 Service Pack 1.

• Solution

  This critical patch redesigns the Component Updates screen on the management console. That screen becomes Updates and it includes a new tab Product Updates. From this new tab, you may apply all hot fixes, patches, and service packs, and it no longer has the size limitation.

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Files Included in this Release

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2. Document Set

The documentation set for Deep Discovery Advisor includes the following:

• Administrator's Guide: A PDF document that discusses getting started information and helps administrators plan for deployment and configure all product settings
• Quick Start Guide: Provides an overview of the Deep Discovery Advisor device and a list of requirements to deploy the device successfully
• Help: HTML files that provide "how to's", usage advice, and field-specific information
• Readme file: Contains a list of known issues. It may also contain late-breaking product information not found in the other documents.

View and download product documentation at:

http://docs.trendmicro.com/en-us/enterprise/deep-discovery-advisor.aspx

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3. System Requirements

Deep Discovery Advisor is installed on a Dell™ PowerEdge™ R720 device with VMware ESXi server 5.x as hypervisor. The device provides better performance and reduces overall deployment costs.

Notes:

• For customers in China, Japan, and other regions, the hardware vendors and specifications may vary.

Specifications and Requirements

• Hardware specifications for Dell PowerEdge R720: http://docs.trendmicro.com/all/ent/dda/v3.0/en-us/dda_3.0_sp1_olh/deploy_formfactor.html

• Default hardware specifications for the Management Server and Sandbox Controller: http://docs.trendmicro.com/all/ent/dda/v3.0/en-us/dda_3.0_sp1_olh/deploy_verifymssc.html
• Management console requirements: http://docs.trendmicro.com/all/ent/dda/v3.0/en-us/dda_3.0_sp1_olh/intro_console.html

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4. Installation/Uninstallation

Installation

Perform the following tasks if you have already installed Deep Discovery Advisor 3.0 and you want to apply this critical patch.

Note: If the Deep Discovery Advisor device is a slave device, assign it as a master device.

1. Download the file dda_30_esxi_en_criticalpatch_pre-sp1-b3068.zip from the Trend Micro download center.

2. On the logon page of the management console, select Extended and then log on using a valid user name and password.

   



3. On the same browser window, open a new tab and type the following URL:

   https://{IP address of the management console}/pages/tmPopup.php?template=hotfixUpload

   For example:

   https://10.1.1.1/pages/tmPopup.php?template=hotfixUpload

   A screen similar to the one below appears.

   




4. Click Browse and then locate the file named "dda_30_esxi_en_criticalpatch_pre-sp1-b3068.zip".

   



5. Click Upload File. The deployment starts.

   Important: Do not close or refresh the browser, open another page, perform tasks on the management console, or shut down the computer until updating is complete. The Product Updates tab must remain open during update deployment.



6. Click Show me the hotfix result to monitor the status of deployment.

   Note: If the following error displays, re-deploy the critical patch.

   

   When the deployment has completed successfully, the following status displays:

   

   Note: If the device was a slave device and has been assigned as a master device for the sake of this update, switch the device back to a slave device.

Uninstallation

No uninstallation instructions are provided.

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5. Post-installation Configuration

Visit the following web page:

http://docs.trendmicro.com/all/ent/dda/v3.0/en-us/dda_3.0_sp1_olh/intro_tasks.html

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6. Known Issues

1. If updating fails while using Internet Explorer, the browser may prompt to download a redundant JSON file. Cancel this download and upload the critical patch again.

2. After applying this critical patch, other Deep Discovery Advisor tabs may display improperly. Refresh these pages so that the new interface displays.

Known issues from specific versions of Deep Discovery Advisor can be found in the version readme files.

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7. Release History

Deep Discovery Advsior 3.0: July 21, 2013

Deep Discovery Advsior 2.95: January 20, 2013

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8. Contact Information

A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees.

You can contact Trend Micro via fax, phone, and email, or visit us at http://www.trendmicro.com.

Evaluation copies of Trend Micro products can be downloaded from our website.

Global Mailing Address/Telephone numbers

For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to http://www.trendmicro.com/en/about/overview.htm.

The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen.

Note: This information is subject to change without notice.

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9. About Trend Micro

Trend Micro Incorporated, a global leader in Internet content security and threat management, aims to create a world safe for the exchange of digital information for businesses and consumers. A pioneer in server-based antivirus with over 20 years experience, we deliver top-ranked security that fits our customers' needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro™ Smart Protection Network™ infrastructure, our industry-leading cloud-computing security technology and products stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe. For additional information, visit http://www.trendmicro.com.

Copyright 2013, Trend Micro Incorporated. All rights reserved. Trend Micro, the Trend Micro t-ball logo, InterScan, and ScanMail are trademarks or registered trademarks of Trend Micro, Incorporated. All other product or company names may be trademarks or registered trademarks of their owners.

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10. License Agreement

Information about your license agreement with Trend Micro can be viewed at http://us.trendmicro.com/us/about/company/user_license_agreements/.

Third-party License Attributions can be viewed by selecting the "Licensing" option in the management console user interface.

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