<> Trend Micro, Inc. March 11, 2016 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) SafeSync for Enterprise(TM) 3.2 - Build 3.2.0.1360 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Notes: This readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates at: http://docs.trendmicro.com/ Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: http://olr.trendmicro.com Contents =================================================================== 1. About SafeSync for Enterprise 2. What's New 3. Documentation Set 4. System Requirements 5. Installation 6. Known Issues 7. Contact Information 8. About Trend Micro 9. License Agreement =================================================================== 1. About SafeSync for Enterprise ======================================================================== Trend Micro(TM) SafeSync for Enterprise(TM) allows enterprises to securely synchronize, share, and manage corporate data. Deployed on premise and in a private cloud, SafeSync provides file encryption and document tagging to prevent unauthorized access to sensitive data. SafeSync also supports file version control and redundant file backup. Businesses benefit from reduced infrastructure resource usage by using file sharing links instead of sending files through email servers. The web-based administrator console makes it easy to manage users, set coordinated policies and plans, and review logs and reports. SafeSync provides administrators the visibility required to control data misuse, compliance violations, and security risks. 2. What's New ======================================================================== SafeSync for Enterprise 3.2 includes the following new features and enhancements: Server Side - Cache servers Set up and manage cache servers to reduce the amount of network traffic on the SafeSync server. - Storage management Add and manage local disks, iSCSI storage, or NFS storage from the administrator web console. - SSL certificate import Enhanced certificate import interface. Platform Support - Mac client supports Mac 10.11 3. Documentation Set ======================================================================== In addition to this readme.txt, the documentation set for this product includes the following: - Installation Guide (IG) -- Provides product overview, deployment plan, installation steps and basic information intended to help you deploy SafeSync for Enterprise. - Administrator's Guide (AG) -- Provides post-installation instructions on how to configure the settings to help you get SafeSync for Enterprise "up and running". Also includes instructions on performing other administrative tasks for the day-to-day maintenance of SafeSync. Electronic versions of the printed manuals are available at: http://docs.trendmicro.com/ - Knowledge Base -- a searchable database of known product issues, including specific problem-solving and troubleshooting topics. http://esupport.trendmicro.com 4. System Requirements ======================================================================== The following list provides the minimum hardware requirements to install the SafeSync for Enterprise server: - Processor 64-bit x86 single core (dual-core recommended) - Memory 8GB (32-64GB recommended) - System disk space 200GB available for installation (500GB recommended) - Storage disk space The disk storage for users depends on the needs of the users in the network Tip: Trend Micro recommends allocating 8 to 10GB to each user. If you want to replicate all of users' files, the allocated space is doubled (16-20GB). For example, if you intent to have 100 users, the recommended storage space is 2TB. - Network card One 1Gb NIC For installation on a virtual machine: - Virtual machine * Microsoft Hyper-V(TM) 6.2.9200.16384 * Oracle VM VirtualBox(TM) 4.2.x * VMware ESXi(TM) 4.x, 5.x, 6.x * VMware®WorkStation(TM) 6.x, 7.x, 8.x, 9.x, 10.x, 11.x, or above - Browser support for the administrator web console * Chrome(TM) latest version * Firefox(TM) latest version * Microsoft Internet Explorer(TM) 11 * Microsoft Edge * Safari(TM) latest version - Active Directory integration * Windows Server 2008(TM) * Windows Server 2008(TM) R2 * Windows Server 2012(TM) * Windows Server 2012(TM) R2 - End-user programs * Windows 7 Enterprise with SP1 (32/64-bit) * Windows 7 Home Premium/Home Basic(TM) with SP1 (32/64-bit) * Windows 7 Professional with SP1, 32/64-bit * Windows 7 Ultimate(TM) with SP1 (32/64-bit) * Windows 8 (32/64-bit) * Windows 8 Enterprise (32/64-bit) * Windows 8 Professional (32/64-bit) * Windows 10 (32/64-bit) * Mac OS X 10.9(TM) (64-bit) [Intel-based Mac only] * Mac OS X 10.10(TM) (64-bit) [Intel-based Mac only] * Mac OS X 10.11(TM) (64-bit) [Intel-based Mac only] - End user mobile apps * Android 4.x, 5.x, 6.x * iOS 7.x, 8.x, 9.0, 9.1, 9.2 - Outlook Extension * Office 2010 Outlook (32/64-bit) * Office 2013 Outlook (32/64-bit) * Office 2016 Outlook (32/64-bit) - Browser support for the end-user portal * Chrome(TM) latest version * Firefox(TM) latest version * Microsoft Internet Explorer(TM) 11 * Microsoft Edge * Safari (TM) latest version The following list provides the minimum hardware requirements to install the cache server: - Processor 64-bit x86 single core - Memory 2GB - System disk space 100GB available for installation - Storage disk space The disk storage for users depends on the needs of the users in the network - Network card One 1Gb NIC For installation on a virtual machine: - Virtual machine * Microsoft Hyper-V(TM) 6.2.9200.16384 * Oracle VM VirtualBox(TM) 4.2.x * VMware ESXi(TM) 4.x, 5.x, 6.x * VMware®WorkStation(TM) 6.x, 7.x, 8.x, 9.x, 10.x, 11.x, or above The following list provides the minimum hardware requirements to install the end-user programs: - Processor 1GHz or faster for Windows 7, Windows 8, Windows 8.1, and Windows 10 (32-bit/64-bit) Intel Core Processor for Mac OS X 10.9, Mac OS X 10.10, and Mac OS X 10.11 (64-bit) - Memory 2GB for Windows 7 (32-bit) or 4GB for Windows 7 (64-bit) 2GB for Windows 8 and Windows 8.1 (32-bit) or 4GB for Windows 8 and Windows 8.1 (64-bit) 2GB for Windows 10 (32-bit) or 4GB for Windows 10 (64-bit) 4GB for Mac OS X 10.9, Mac OS X 10.10, and Mac OS X 10.11 (64-bit) - Disk space 300MB available for installation - Monitor 1024 x 768 minimum with high color 5. Installation ======================================================================== Refer to the Installation Guide for details on installing SafeSync for Enterprise, and refer to the Administrator’s Guide for details on installing the SafeSync cache server program. The SafeSync for Enterprise administrator in the organization is responsible for installing and upgrading the end-user programs. End users should contact their administrator if they have questions or concerns about the installation or upgrade. 6. Known Issues ======================================================================== The following are the known issues in this release: 6.1 Microsoft Edge browser limitation ===================================================================== Microsoft Edge does not support "drag and drop". Users need to use the Upload button to upload files in Microsoft Edge. https://wpdev.uservoice.com/forums/257854 -microsoft-edge-developer/suggestions/8964523-support-html5 -drag-and-drop-of-files-from-explorer 6.2 Safari browser limitation ===================================================================== The end-user portal interface cannot display correctly in Safari 7 on Mac 10.9. 6.3 Image file preview limitation ===================================================================== Users cannot view TIF files in the end-user portal when using Chrome or Firefox. 6.4 Outlook Extension limitation ===================================================================== Windows 10 users cannot uninstall the Outlook Extension from Settings > System > Apps & features. Users need to remove the add-in from Control Panel > Programs > Programs and Features. 6.5 iOS app limitation ===================================================================== Users cannot view text files in the iOS app if the file content contains a double-byte character set (DBCS), and the file was saved using ANSI encoding. 6.6 Microsoft PowerPoint file preview limitation ===================================================================== Users cannot view Microsoft PowerPoint files that contain embedded VISIO objects with Chinese characters. 6.7 Cache server limitation ===================================================================== The Test URL feature cannot work properly if the cache server uses a self-signed SSL certificate (The connection result is always unsuccessful.) 6.8 External storage limitation ===================================================================== If existing SafeSync customers have already mounted NFS as external storage and then migrated to version 3.2, the NFS storage mounted previously cannot be displayed on the Storage Management > Storage screen in the administrator web console. 7. Contact Information ======================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our Web site. Global Mailing Address/Telephone Numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 8. About Trend Micro ======================================================================== Trend Micro Incorporated, a global leader in Internet content security and threat management, aims to create a world safe for the exchange of digital information for businesses and consumers. A pioneer in server-based antivirus with over 20 years experience, we deliver top-ranked security that fits our customers?needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro Smart Protection Network(TM) infrastructure, our industry-leading cloud-computing security technology and products stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe. For additional information, visit www.trendmicro.com. Copyright 2016, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, Smart Protection Network, InterScan, eManager, and Control Manager are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 9. License Agreement ======================================================================== Information about your license agreement with Trend Micro can be viewed at: http://us.trendmicro.com/us/about/company/user_license_agreements/ Third-party licensing information can be viewed from the SafeSync for Enterprise web console.