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  Trend Micro Incorporated                               January 17, 2018

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Trend Micro(TM) ServerProtect(TM) 5.80 for Network Appliance Filers 
                English Version Critical Patch - Build 1245
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     
     Contents
     ==========================================================

     1.  Overview of This Critical Patch Release

         1.1 Issues

         1.2 Files Included in This Release

     2.  Documentation Set

     3.  System Requirements

     4.  Installation

         4.1 Installing

         4.2 Uninstalling

     5.  Post-installation Configuration

     6.  Known Issues

     7.  Release History

     8.  Contact Information

     9.  About Trend Micro

     10. License Agreement

     ==========================================================


  1. Overview of This Critical Patch Release
  ======================================================================
     This critical patch adds a special antivirus program compatibility
     registry key required to install the security update from 
     Microsoft(TM) on protected computers. 
  
     NOTE: Install this critical patch before completing any procedure
           in this section (see "Installation").


     1.1 Issues
     ===================================================================
     This critical patch includes the following enhancement:

     Enhancement: This critical patch adds a special antivirus program 
                  compatibility registry key to the Normal Server and 
                  Information Server. Microsoft checks for this special 
                  registry key value on the computer before running the 
                  next Security Update for Windows(TM).
     
     NOTE:        Microsoft KB4056892 was released in January 4, 2018 
                  and requires the new registry key installed before you 
                  can apply the update.
     
                  For more information about Microsoft KB4056892, refer 
                  to the following link: 
     
                  https://support.microsoft.com/en-us/help/4056892/
                          windows-10-update-kb4056892        
                  
                  This registry is created automatically each time spntsvc 
                  restarts even after this key has been deleted. 
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure:   To disable this behavior:
     
                  a. Install this critical patch (see "Installation").
    
                  b. Open the Registry Editor.
    
                  c. Add the following key:
    
                     Key="HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                          ServerProtect\CurrentVersion\SpntService"
                     Name="DisableSUVPCompat"
                     Type="REG_DWORD"
                     Value="0x00000001"


     1.2 Files Included in This Release
     ===================================================================
     A. Files for Current Issue
     -------------------------------------------------------------------
        Filename                                Build Number
     -------------------------------------------------------------------
     32-bit Normal Server     
       SpntSvc.exe                              5.80.0.1245
     64-bit Normal Server
       SpntSvc.exe                              5.80.0.1245

     B. Files for Previous Issues
     -------------------------------------------------------------------
     32-bit Normal Server
       DCE.dll                                  5.80.0.1245
       eng50.dll                                5.80.0.1245       
       LogMaster.dll                            5.80.0.1245
       LogViewer.dll                            5.80.0.1245
       Notification.dll                         5.80.0.1245 
       NtApRPC.dll                              5.80.0.1245
       StCommon.dll                             5.80.0.1245 
       StRpcSrv.dll                             5.80.0.1245   
       StUpdate.exe                             5.80.0.1245
     64-bit Normal Server
       DCE.dll                                  5.80.0.1245
       eng50.dll                                5.80.0.1245       
       LogMaster.dll                            5.80.0.1245
       LogViewer.dll                            5.80.0.1245
       Notification.dll                         5.80.0.1245
       NtApRPC.dll                              5.80.0.1245
       StCommon.dll                             5.80.0.1245
       StRpcSrv.dll                             5.80.0.1245       
       StUpdate.exe                             5.80.0.1245
   
     Information Server
       EarthAgent.exe                           5.80.0.1245
       Notification.dll                         5.80.0.1245
       
     MCP CMAgent
        ProductLibrary.dll                      5.80.0.1245
        CMAgent.exe                             5.80.0.1245
   
     Patch Files
        Tmpatch.exe                             2.0.0.1054
        Setup.ini                                  n/a
        Hotfix.ini                                 n/a
        readme.txt                                 n/a
        license.txt                                n/a


  2. Documentation Set
  ======================================================================
     To download or view electronic versions of the documentation set 
     for this product, go to http://docs.trendmicro.com

     In addition to this Readme file, the documentation set for this 
     product includes the following:

     - Online Help: The Online Help contains an overview of features
       and key concepts, and information on configuring and
       maintaining ServerProtect.
     
       To access the Online Help, go to http://docs.trendmicro.com

     - Installation Guide (IG): The Installation Guide contains
       information on requirements and procedures for installing and
       deploying ServerProtect. 
     
     - Administrator's Guide (AG): The Administrator's Guide contains
       an overview of features and key concepts, and information on
       configuring and maintaining ServerProtect.

     - Getting Started Guide (GSG): The Getting Started Guide
       contains product overview, installation planning, installation
       and configuration instructions, and basic information intended
       to get ServerProtect "up and running". 

     - Support Portal: The Support Portal contains information on
       troubleshooting and resolving known issues.

       To access the Support Portal, go to 
       http://esupport.trendmicro.com


  3. System Requirements
  ======================================================================
    Install this critical patch only on computers protected by 
    ServerProtect 5.80 for Network Appliance Filers English Version 
    Service Pack 1 Patch 1.


  4. Installation
  ======================================================================
     This section explains key steps for installing the critical patch.


     4.1 Installing
     ===================================================================
     To install:
    
     1. Close the Management Console. If this is not running at the time
        of installation, proceed with the next step. 
        
     2. Copy the "spnaf_580_win_en_criticalpatch1245.exe" patch 
        installation file to a temporary folder.
      
     3. Run the patch file. The License Agreement appears.
     
     4. Read the License Agreement and click "OK" if you agree with the
        license conditions to finish the installation.
        
        NOTE: The setup will not continue if you do not agree to the 
              setup license conditions.
  
        The critical patch files are automatically deployed to all scan      
        servers managed by the Information Server.
     
     5. If the Management Console is not installed on the same server as 
        the Information Server:
  
        a. Rename "Admin.exe" in the Management Console's home directory 
           to "Admin.exe.hfb1245".
            
        b. Rename "Adm_enu.dll" in the Management Console's home 
           directory to "Adm_enu.dll.hfb1245".
  
        c. Copy the "Admin.exe" and "Adm_enu.dll" from the Information 
           Server's home directory to the Management Console's home 
           directory.
  
     6. If the Management Console is not installed on the same server as
        both the Information Server and Normal Server, manually add the
        following key on the server where the Management Console is 
        installed:
  
        Key="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
                \CurrentVersion\QualityCompat"
        Name="cadca5fe-87d3-4b96-b7fb-a231484277cc"
        Type="REG_DWORD”
        Value="0x00000000”


     4.2 Uninstalling
     ===================================================================
     To roll back to the previous build:
  
     1. On the Normal Server, run the following shell command to stop 
        the Normal Server service:
          
        net stop spntsvc
         
     2. On the Normal Server, rename the backup files in the  
        ServerProtect home directory and use these to replace the 
        current files. The names of the backup files have ".bak" in the 
        extension.
         
     3. If the Management Console is installed on the same server with 
        the Information Server, open the Information Server's home 
        directory and copy the files from the 
        ".\backup\hfb1245\filegroup10" folder to the current directory.
      
        If the Management Console is not installed on the same server
        with the Information Server, open the Management Console's home 
        directory, and then rename "Admin.exe.hfb1245" to "Admin.exe" 
        and rename "Adm_enu.dll.hfb1245" to "Adm_enu.dll".
  
     4. On the Information Server, run the following shell command to 
        stop the Management Communication Protocol (MCP) CMAgent 
        service:
          
        net stop ServerProtectCMAgent
         
     5. On the Information Server, open the Information Server's home 
        directory and copy the files from the 
        ".\backup\hfb1245\filegroup100" folder to the ".\CMAgent" 
        folder.
         
     6. On the Information Server, run the following command to start 
        the MCP CMAgent service:
        
        net start ServerProtectCMAgent 
         
     7. On the Normal Server, run the following command to start the 
        Normal Server service:
        
        net start spntsvc


  5. Post-Installation Configuration
  ======================================================================
     No post-installation steps are required.

     NOTE: Trend Micro recommends that you update your scan engine and  
           virus pattern files immediately after installing the product.


  6. Known Issues
  ======================================================================
     There are no known issues for this critical patch release.

   
  7. Release History
  ======================================================================
     For more information about updates to this product, go to:
  
     http://www.trendmicro.com/download


  8. Contact Information  
  ======================================================================
     A license to Trend Micro software usually includes the right to
     product updates, pattern file updates, and basic technical support
     for one (1) year from the date of purchase only. After the first
     year, you must renew Maintenance on an annual basis at 
     Trend Micro's then-current Maintenance fees.

     Contact Trend Micro via fax, phone, and email, or visit our website
     to download evaluation copies of Trend Micro products.

     http://www.trendmicro.com/us/about-us/contact/index.html

     NOTE: This information is subject to change without notice.
         

  9. About Trend Micro  
  ======================================================================
     Smart, simple, security that fits

     As a global leader in IT security, Trend Micro develops innovative
     security solutions that make the world safe for businesses and
     consumers to exchange digital information.

     Copyright 2018, Trend Micro Incorporated. All rights reserved.

     Trend Micro, ServerProtect, and the t-ball logo are trademarks of 
     Trend Micro Incorporated and are registered in some jurisdictions. 
     All other marks are the trademarks or registered trademarks of 
     their respective companies.


  10. License Agreement  
  ======================================================================
     View information about your license agreement with Trend Micro at: 
    
     http://www.trendmicro.com/us/about-us/legal-policies/
        license-agreements

     Third-party licensing agreements can be viewed:

     - By selecting the "About" option in the application user interface

     - By referring to the "Legal" page of the Administrator's Guide