<> Trend Micro Incorporated November 30, 2017 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Mobile Security for Enterprise 9.7 Patch 3 Critical Patch - Build 2455 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents =================================================================== 1. Overview of this Critical Patch Release 1.1 Issues 1.2 Files Included in this Release 2. Documentation Set 3. System Requirements 4. Installation 4.1 Installing 4.2 Uninstalling 5. Post-Installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreements =================================================================== 1. Overview of this Critical Patch Release ====================================================================== This critical patch removes vulnerabilities in Trend Micro Mobile Security for Enterprise 9.7. 1.1 Issues =================================================================== This critical patch resolves the following issue: Issue: Trend Micro Mobile Security for Enterprise 9.7 is affected by certain vulnerabilities. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: This critical patch removes the vulnerabilities from Trend Micro Mobile Security for Enterprise 9.7. 1.2 Files Included in this Release =================================================================== A. Files for Current Issues ------------------------------------------------------------------- Filename Build No. ------------------------------------------------------------------- Files for Issue ------------------------------------------------------------------- MdmServerSetup.exe 9.7.0.2455 B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. 2. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com In addition to this Readme, the documentation set for this product includes the following: - Online Help: The Online Help contains an overview of features and key concepts, and information on configuring and maintaining Trend Micro Mobile Security for Enterprise. To access the Online Help, go to http://docs.trendmicro.com - Installation Guide (IG): The Installation Guide contains information on requirements and procedures for installing and deploying Trend Micro Mobile Security for Enterprise. - Administrator's Guide (AG): The Administrator's Guide contains an overview of features and key concepts, and information on configuring and maintaining Trend Micro Mobile Security for Enterprise. - Support Portal: The Support Portal contains information on troubleshooting and resolving known issues. To access the Support Portal, go to http://esupport.trendmicro.com 3. System Requirements ====================================================================== Install Trend Micro Mobile Security for Enterprise 9.7 Patch 3 before applying this critical patch. 4. Installation ====================================================================== This section explains the key steps for installing this product. For detailed installation configuration, preparation, and installation steps, refer to the Installation and Deployment Guide. Mobile Security for Enterprise consists of four components: - Mobile Security Management Server - Mobile Security Communication Server - Exchange Connector - Mobile Device Agents (the Mobile Security clients) Depending on your network topology and needs, you may install the necessary components only. Mobile Security Management Server ------------------------------------------------------------------- Mobile Security Management Server allows you to control Mobile Device Agents from the administration web console. Once mobile devices are enrolled with the server, you can configure Mobile Device Agent policies and perform updates. Mobile Security Communication Server ------------------------------------------------------------------- Mobile Security Communication Server handles communications between the Mobile Security Management Server and Mobile Device Agents. Mobile Device Agents can connect to the public IP address of the Communication Server. Mobile Security for Enterprise supports two types of Communication Servers: Local Communication Server (which is installed in the local network) and the Cloud Communication Server (which is installed in the cloud and maintained by Trend Micro. Exchange Connector ------------------------------------------------------------------- You can install Exchange Connector if you want to manage Windows Phone, Android or iOS mobile devices that use Exchange ActiveSync service. Mobile Device Agent (Mobile Security Client) ------------------------------------------------------------------- Install the Mobile Device Agent (the Mobile Security client program) on supported platforms using one of the following methods: - Email notification - Manual installation NOTES: - On a web browser where you have accessed Trend Micro Mobile Security web console, clear the web browser cache after upgrading to Mobile Security 9.7. - Trend Micro cannot guarantee compatibility between Mobile Security and file system encryption software. Software products that offer similar features, such as anti-malware scanning, SMS management, and firewall protection, may also be incompatible with Mobile Security. You may be prompted to uninstall these software products before you can install Mobile Security on your mobile device. 5. Post-installation Configuration ====================================================================== Refer to the Administrator's Guide for the post-installation configuration. 6. Known Issues ====================================================================== There are no new known issues for this critical patch release. 7. Release History ====================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 8. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2017, Trend Micro Incorporated. All rights reserved. Trend Micro and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreements ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide