-Tool Introduction 
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 OfficeScan/Apex One Agent Reinstallation Tool
 Command Line Tool
 Validation Period: 1 month

-End User License Agreement 
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 This tool was developed by Trend Micro, Inc. 
 This tool is for your INTERNAL use only. 
 This tool is NOT allowed to be copied or passed to other people. 

-Support Versions
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  * CUT_forA1         -Support Apex One On-Premise and SAAS 
  * CUT_forNonA1      -Support all OSCE versions before Apex One, like XG, 11, etc
  * Platform Support  -All platforms that OSCE/ApexOne Agent program supported


-Normal Mode (CUT.exe)
-Silent Mode (CUT_Silent.exe)

-Reinstall Mode
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     Run CUT.exe/CUT_Silent.exe without any argument. 
     This will remove/clean up the existing agent and reinstall a new one using your own package.

     After downloading this tool package, prepare to run the tool (CUT.exe or CUT_Silent.exe) 
     by manually adding the latest OfficeScan/Apex One agent setup packages into the tool package:
     1>	Create the latest OfficeScan/Apex One agent setup packages in EXE format on the OfficeScan/Apex One server by using the Client Packager Tool (ClnPack).
     2>	When running the Client Packager:
       -	Do NOT select "Silent Mode" if you run CUT.exe. 
       -	Select "Silent Mode" if you run CUT_Silent.exe. 
     3>	Disable PreScan. It might take a long time if enabling PreScan.
     4>	Create two (2) setup packages: 32-bit and 64-bit, for both x86 and x64 platforms.  
       -	Name the 32-bit setup package "osce_client_x32.exe". 
       -	Name the 64-bit setup package "osce_client_x64.exe". 
     5>	Put the setup packages in the "CUT_for**" folder, on the same level as CUT.exe. 
     6>	Copy the whole "CUT_for**" folder to the problem client machine to execute it.

-How to Use CUT Tool to Reinstall Agent Using MSI package
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     1>	Copy the following four (4) files from "For_Reinstall_Using_MSI" folder and put them in the "CUT_for**" folder:
       -	osce_client_x32.exe
       -	osce_client_x64.exe 
       -	osce_client_x32.exe.config
       -	osce_client_x64.exe.config
     2>	Put the customer's OfficeScan or Apex One Agent MSI Setup Package in the "CUT_for**" folder as well.
     3>	Rename the .MSI file as osce_agent_XX.msi (just the letters "xx", case insensitive).
     4>	Run CUT.exe or CUT_Silent.exe to reinstall the OfficeScan/Apex One agent.

-Uninstall Only Mode 
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     Run CUT.exe/CUT_Silent.exe with argument "-noinstall". 
     This will remove/clean up the existing agent installation.
     If any component remains after the first attempt, reboot the PC and run the CUT Tool again to clean it.

     CUT -noinstall
     CUT_Silent -noinstall
 
-Prerequisite
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     This tool requires Microsoft .NET framework 3.5 OR any above version installed.
     e.g. 
     System with .NET framework 3.5 installed: The tool can run.
     System with .NET framework 4.* installed: The tool can run.

-Situations Where the Customer May Need to Use CUT Tool
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     -	The OfficeScan/Apex One agent got corrupted and cannot be removed completely through the normal way. 
     -	The customer forgot the uninstall password for the OfficeScan/Apex One agent. 
     -	The agent lost the managing server and cannot be removed without a password. 
     -	The customer wants to remove the old agent version and install the new agent version using a Command Line Tool. 
     -	The agent cannot upgrade and the customer wants to replace it with a new version using a Command Line Tool.