<> Trend Micro Incorporated January 26, 2017 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) OfficeScan(TM) 11.0 Service Pack 1 Critical Patch - Server Build 6285 and ActiveUpdate Module Build 1180 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents =================================================================== 1. Overview of This Critical Patch Release 1.1 Issues 1.2 Files Included in This Release 2. Documentation Set 3. System Requirements 4. Installation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreement =================================================================== 1. Overview of This Critical Patch Release ====================================================================== Install this critical patch to the ActiveUpdate module to resolve an issue wherein the Smart Scan Pattern cannot be updated after OfficeScan Service Pack (SP1) Patch 1. 1.1 Issues =================================================================== This critical patch resolves the following issue: Issue: After installing OfficeScan Service Pack (SP1) Patch 1, the OfficeScan Smart Scan Pattern cannot be updated. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: This critical patch updates the ActiveUpdate module to resolve the issue. 1.2 Files Included in this Release =================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build Number --------------------------- ------------ Build.exe 2.85.1180 Build64.exe 2.85.1180 cert5.db 2.85.1180 ciussi32.dll 2.0.0.2074 ciussi64.dll 2.0.0.2074 patch.exe 2.85.1180 Patch64.exe 2.85.1180 patchbld.dll 12.21.0.0 PATCHW32.DLL 12.21.0.0 PatchW64.dll 12.20 TmUpdate.dll 2.85.1180 TmUpdate64.dll 2.85.1180 x500.db B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed agent files in this critical patch. - 32-bit agent total = 3.44 MB - 64-bit agent total = 7.85 MB 2. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 3. System Requirements ====================================================================== Trend Micro recommends installing OfficeScan 11.0 Service Pack 1 Patch 1 build 6242 before installing this critical patch. 4. Installation ====================================================================== This section explains key steps for installing the critical patch. 4.1 Installing =================================================================== To install: 1. Copy the critical patch executable file to a temporary folder, on the OfficeScan server, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This critical patch installation package automatically rolls back the OfficeScan server to its previous configuration if there are problems during installation. If you encounter problems after installation, do a manual rollback. 4.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the critical patch package created in the "\PCCSRV\Backup\CriticalPatch_B6285" directory. 2. Stop the OfficeScan Master Service. 3. Copy the backup modules to the original folders. 4. Start the OfficeScan Master Service. 5. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 6. Known Issues ====================================================================== There are no known issues for this critical patch release. 7. Release History ====================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 8. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ======================================================================= Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2017, Trend Micro Incorporated. All rights reserved. Trend Micro, Control Manager, OfficeScan, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide