<> Trend Micro Incorporated August 26, 2016 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) OfficeScan(TM) 11.0 Service Pack 1 Critical Patch - Server Build 5010 and Agent Module Build 4247 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents ========================================================== 1. Overview of This Critical Patch Release 1.1 Issues 1.2 Files Included in This Release 2. Documentation Set 3. System Requirements 4. Installation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreement ========================================================== 1. Overview of This Critical Patch Release ====================================================================== This critical patch contains new OfficeScan core modules that enables OfficeScan 11.0 Service Pack 1 to support the Microsoft(TM) Windows(TM) 10 Red Stone 1 (Windows 10 Anniversary Update) platform. 1.1 Enhancement =================================================================== The following enhancement is included in this critical patch: Enhancement: This critical patch adds new core modules in OfficeScan 11.0 Service Pack 1 that enables it to work well with Windows 10 Red Stone 1 (Windows 10 Anniversary Update). 1.2 Files Included in this Release =================================================================== Installation Path and Filename Build Number ------------------------------ ------------ OfficeScan\PCCSRV\Admin\Utility\ListDeviceInfo ------------------------------------------------------------------- listDeviceInfo.exe 6.0.0.1460 OfficeScan\PCCSRV\Pccnt\Common\ ------------------------------------------------------------------- TmopPlgAdp.dll 2.0.0.1092 OfficeScan\PCCSRV\Pccnt\Win64\X64\ ------------------------------------------------------------------- TmopPlgAdp.dll 2.0.0.1092 OfficeScan\PCCSRV\Download\Product\ ------------------------------------------------------------------- DLPLite_Common.zip DLPLite_Common_x64.zip B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed agent files in this critical patch. - 32-bit agent total = 10.9 MB - 64-bit agent total = 15.6 MB 2. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com. 3. System Requirements ====================================================================== Trend Micro recommends installing OfficeScan 11.0 Service Pack 1 with Critical Patch 4150 before installing this critical patch. 4. Installation ====================================================================== This section explains key steps for installing the critical patch. 4.1 Installing =================================================================== To install: 1. Copy the critical patch executable file to a temporary folder, on the server, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This critical patch installation package automatically rolls back the OfficeScan server to its previous configuration if there are problems during installation. If you encounter problems after installation, do a manual rollback. 4.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the critical patch package created in the "\PCCSRV\Backup\Backup\CriticalPatch_B5010" directory. 2. Stop the OfficeScan Master Service. 3. Stop the OfficeScan CMAgent Service. 4. Copy the backup modules to the original folders. 5. Start the OfficeScan CMAgent Service. 6. Start the OfficeScan Master Service. 5. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 6. Known Issues ====================================================================== There are no known issues for this critical patch release. 7. Release History ====================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 8. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ======================================================================= Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2016, Trend Micro Incorporated. All rights reserved. Trend Micro, Control Manager, OfficeScan, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide