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## Getting Help While Using the ScanMail Product Console

ScanMail offers the following types of help:

### Procedure

- To get help using ScanMail features, read the context-sensitive help. Access context-sensitive help by clicking the help icon () or open the Table of Contents by selecting Contents and Index from the Help drop-down list in the banner area.
- To access troubleshooting and FAQ information, select Knowledge Base from the drop-down list in the banner area.
- To access general information about computer security threats and alerts, select Security Info from the drop-down list in the banner area.
- To get information about how to contact Trend Micro sales representatives or service providers, select Sales from the drop-down list in the banner area.