| #

## What if the remote SQL server database account password is changed?

When you install ScanMail with a remote SQL server, an account is required to connect to the remote SQL server. If the password for this account is changed, the password needs to be manually updated in the ScanMail configuration file.
To manually update the remote SQL server account password:

### Procedure

1. Open the command line interface and navigate to the ScanMail installation path tool folder.
   The default path is `C:\Program Files\Trend Micro\Smex\tools`
2. Use `toolChangeRemoteDBPWD.exe` to encrypt the new password by typing the following:
   `toolChangeRemoteDBPWD.exe -p <output_folder_path> -c <password>`
3. Replace `dbcfg_SQLPassword.txt` with the newly generated file. The encrypted password file can be found:
   - For noncluster server installations:
     `ScanMail installation path\config\dbcfg_SQLPassword.txt`
   - For SCC and VERITAS clusters (on share disks)
     `ScanMail data path\config\dbcfg_SQLPassword.txt`
   - For CCR clusters (on both nodes)
     `ScanMail installation path\CCRVSDB$\EVSNAME\config\dbcfg_SQLPassword.txt`
4. Restart the ScanMail Master service.