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## What are false positives?

A false positive occurs when a website, URL, "infected" file, or email message is incorrectly determined by filtering software to be of an unwanted type. For example, a legitimate email between colleagues may be detected as spam if a job-seeking filter does not distinguish between resume (to start again) and résumé (a summary of work experience).
You can reduce the number of future false positives in the following ways:

1. Update to the latest pattern files.
2. Exempt the item from scanning by adding it to an Approved List.
3. Report the false positive to Trend Micro.