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## About Recovering Managed Products Removed From the Product Directory

The following scenarios can cause Control Manager to delete managed products from the Product Directory:

- Reinstalling the Control Manager server and selecting Delete existing records and create a new database
  This option creates a new database using the name of the existing one.
- Replacing the corrupted Control Manager database with another database of the same name
- Accidentally deleting the managed product from Directory Management

If the records for a Control Manager server’s managed products are lost, TMI agents on the products still "know" where they are registered. The Control Manager agent automatically re-registers itself after 8 hours or when the service restarts.
MCP agents do not re-register automatically. Administrators must manually re-register managed products using MCP agents.
Related information

- Recovering Managed Products Removed From the Product Directory
- Stopping and Restarting Control Manager Services