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## Why am I unable to log on to the product console on Windows Server 2008?

This issue occurs because the CGI and ASP roles in IIS 7.0 that come with Server 2008 are not installed by default.
To resolve this issue:

### Procedure

1. Install the CGI and ASP server role.
   1. Navigate to Server Manager.
   2. Select Roles and right-click on the Web Server (IIS).
   3. Click Add Role Services.
   4. Under Application Development, select ASP and CGI.
   5. Click Next → Install.
2. Allow SMEX CGIs (if ISAPI and CGI restrictions are implemented).
   1. Navigate to IIS Manager.
   2. Select the server node and then select ISAPI and CGI Restrictions.
   3. Verify that both `cgiDispatcher` and `cgiCmdNotify` are allowed.
   4. Re-open the ScanMail product console.
3. Log on to the ScanMail product console to verify that the issue has been resolved.