How to cleanup ScanMail email messages that were
temporarily quarantined for advanced threat analysis?
If ScanMail
installation/uninstallation is initiated while there are lots of email messages
quarantined for advanced threat analysis, these messages will not be removed. To
handle these email messages, ScanMail automatically launches a separate tool:
"toolDDAnQuarantinedMailsCleaner.exe". Usually this tool runs successful and without
any issue. However, if there is any exception occurs during
installation/uninstallation, you may need to run this tool manually.
Procedure
Run CMD.exe with local administrators rights.
Switch to ScanMail
home directory.
Do one of the following:
If the tool execution is unsuccessful during installation, use the
following command to execute the tool: