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  Trend Micro, Inc.                                     January 28, 2015
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Trend Micro(TM) ScanMail(TM) (for Microsoft(TM) Exchange(TM)) 10.2
                        Critical Patch 1 - Build 3315
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  
     Contents
     ===================================================================
     1.  Overview of this Critical Patch Release
         1.1 Files Included in this Release
     2.  Documentation Set
     3.  System Requirements
     4.  Installation/Uninstallation
         4.1 Installation Notes 
         4.2 Installation
         4.3 Uninstallation
     5.  Post-installation Configuration
     6.  Known Issues
     7.  Release History
     8.  Contact Information
     9.  About Trend Micro
     10. License Agreement
     ===================================================================


  1. Overview of this Critical Patch Release
  ======================================================================
     NOTE: Please install this critical patch before completing any 
           procedure in this section (see "Installation").

     This critical patch resolves the following issue:

     Issue:     ScanMail (for Microsoft Exchange) 10.2 automatically 
                applies the "Pass" action on malformed email messages 
                that it cannot parse and scan. This may trigger a virus 
                leak issue. 
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution:  This critical patch enables ScanMail (for Microsoft 
                Exchange) 10.2 to quarantine malformed email messages 
                that it cannot parse and scan as "Unscannable Messages"              
                and to send the corresponding notifications based on the 
                Virus Scan notification setting. 

     Notes:     - The quarantined malformed email message notification 
                  function supports only the following Virus Scan 
                  notification options:

                  - Notify administrator
                  - SNMP
                  - Write to Windows event log 

                - Users can disable notifications for malformed email 
                  messages that were quarantined because these cannot be 
                  parsed and scanned by following the procedure below.

                - Refer to "Known Issues" for information on a known 
                  issue for this critical patch release.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure: To disable notifications for malformed email messages 
                that were quarantined because these cannot be parsed and 
                scanned:

                a. Install this critical patch (see "Installation").

                b. Log on to the ScanMail (for Microsoft Exchange) 
                   console. 

                c. Open a registry editor and add the following hidden
                   key:
             
                   Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                          ScanMail for Exchange\CurrentVersion
                   Key:  NotifyMalformedMSG
                   Value: 0

                   Note: To enable notifications for malformed email 
                         messages that were quarantined because these 
                         cannot be parsed or scanned again, set the key 
                         to "1" or delete the key. 

     1.1 Files Included in this Release
     ===================================================================

     A. Files for Current Issue
     -------------------------------------------------------------------
        Module Filename                            Build No.
     -------------------------------------------------------------------
        [SMEX_Root]\                          
        - hookSMTP.dll                             10.2.0.3315
        - adapterSMTP.dll                          10.2.0.3315
        - servScanProcessor.dll                    10.2.0.3315
        - hookE12ComInterop.dll                    10.2.0.3315
        - rnLogStorage.dll                         10.2.0.3315
        - utilGenericMessage.dll                   10.2.0.3315
        - resSystem.dll                            10.2.0.3315
        - adapterVSAPI25.dll                       10.2.0.3315
        - lnFilterNotification.dll                 10.2.0.3315
        - DTASAgent.dll                            10.2.0.3315

     B. Files for Previous Issues
     -------------------------------------------------------------------
        Not applicable.


  2. Documentation Set
  ======================================================================
     In addition to this readme.txt, the documentation set for this 
     product includes the following:
    
     o Readme.txt files -- version enhancements, basic installation, 
       known issues, and release history. 

     o Electronic versions of the printed manuals are available at:

       http://docs.trendmicro.com/

     o Online help -- Context-sensitive help screens that provide 
       guidance for performing a task.

     o TrendEdge is a program for Trend Micro employees, partners, and 
       other interested parties that provides information on 
       unsupported, innovative techniques, tools, and best practices for 
       Trend Micro products. The TrendEdge database contains numerous 
       documents covering a wide range of topics.

       http://trendedge.trendmicro.com

     o Knowledge Base -- a searchable database of known product issues, 
       including specific problem-solving and troubleshooting topics. 
     
       http://esupport.trendmicro.com


  3. System Requirements
  ======================================================================
     Install this critical patch only on computers running ScanMail for
     Microsoft Exchange 10.2 with Service Pack 2, Patch 2.


  4. Installation/Uninstallation
  ======================================================================
   
     4.1 Installation Notes
     ===================================================================
     - This critical patch supports remote and multi-server deployment.
  
     - This critical patch automatically restarts the following services
       on both Normal and Cluster Servers:

       - ScanMail (for Microsoft Exchange) Master Service
       - ScanMail (for Microsoft Exchange) Remote Configuration Server
       - ScanMail (for Microsoft Exchange) System Watcher
       - ScanMail EUQ Monitor
       - Microsoft Exchange Transport
       - MOM service
       - HealthService service

     - To install or uninstall this critical patch, you must have at 
       least local administrator and domain user privileges.

     - Register online with Trend Micro within 30 days of installation
       to continue downloading new pattern files and product updates 
       from the Trend Micro web site. Register during installation or 
       online at:

       http://olr.trendmicro.com/

     4.2 Installation
     ===================================================================  
     To install this critical patch, run 
     "smex_102_win_en_sp2_patch2_criticalpatch1_b3315.exe" and select 
     "Install". 

     The framework automatically installs the critical patch to the 
     appropriate directory, replaces the outdated files, and updates 
     the database. 
   
     The "Successfully completed" count increases upon the completion 
     of the installation.

     4.3 Uninstallation
     ===================================================================
     To uninstall this critical patch, you can either 
 
     - run "smex_102_win_en_sp2_patch2_criticalpatch1_b3315.exe" and 
       select "uninstall"; or
     - run "uninstall.bat" in the following folder:

       {SMEX_HOME}\Patch\Critical Patch 1\Uninstall

     The framework automatically rolls back to the previous build and
     a confirmation message indicating a successful uninstallation 
     is displayed on the setup screen.

 
  5. Post-installation Configuration
  ======================================================================
     No post-installation steps are required.

     Note: Trend Micro recommends that you update your scan engine and  
           virus pattern files immediately after installing this 
           critical patch.


  6. Known Issues
  ======================================================================

     6.1 Quarantine and Log Query Information Issue
     ===================================================================
         ScanMail cannot retrieve the sender and recipient information 
         from malformed email messages in Exchange 2003 Servers. As a 
         result, the "Sender" and "Recipient" fields for these malformed 
         email messages in Quarantine and Log Query results will not 
         display any information. 

   
  7. Release History
  ======================================================================
     See the following web site for a more information about updates
     to this product:

     http://docs.trendmicro.com/


  8. Contact Information
  ======================================================================
     A license to the Trend Micro software usually includes the right to 
     product updates, pattern file updates, and basic technical support 
     for one (1) year from the date of purchase only. After the first 
     year, Maintenance must be renewed on an annual basis at 
     Trend Micro's then-current Maintenance fees.

     You can contact Trend Micro via fax, phone, and email, or visit us 
     at:
 
     http://www.trendmicro.com
 
     Evaluation copies of Trend Micro products can be downloaded from 
     our web site. 

     Global Mailing Address/Telephone numbers
     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     For global contact information in the Asia/Pacific region, 
     Australia and New Zealand, Europe, Latin America, and Canada, 
     refer to:
   
     http://www.trendmicro.com/en/about/overview.htm

     The Trend Micro "About Us" screen displays. Click the appropriate 
     link in the "Contact Us" section of the screen.

     Note: This information is subject to change without notice.
         

  9. About Trend Micro  
  ======================================================================
     Trend Micro Incorporated, a global leader in Internet content 
     security and threat management, aims to create a world safe for the 
     exchange of digital information for businesses and consumers. 
     A pioneer in server-based antivirus with over 20 years experience, 
     we deliver top-ranked security that fits our customers' needs, 
     stops new threats faster, and protects data in physical, 
     virtualized and cloud environments. Powered by the Trend Micro 
     Smart Protection Network(TM) infrastructure, our industry-leading 
     cloud-computing security technology and products stop threats where 
     they emerge, on the Internet, and are supported by 1,000+ 
     threat intelligence experts around the globe. For additional 
     information, visit www.trendmicro.com.
   
     Copyright 2015, Trend Micro Incorporated. All rights reserved. 
     Trend Micro, the t-ball logo, Smart Protection Network, and 
     ScanMail are trademarks of Trend Micro Incorporated and are 
     registered in some jurisdictions. All other marks are the 
     trademarks or registered trademarks of their respective companies.


  10. License Agreement  
  ======================================================================
     Information about your license agreement with Trend Micro can be 
     viewed at: 

     http://us.trendmicro.com/us/about/company/user_license_agreements/

     Third-party licensing agreements can be viewed:
  
     - By selecting the "About" option in the application user 
       interface
  
     - By referring to the "Legal" page of the Getting Started Guide or
       Administrator's Guide 




