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  Trend Micro, Inc.                                         July 2, 2013
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Trend Micro(TM) ScanMail(TM) (for Microsoft(TM) Exchange(TM)) 11.0
                        Critical Patch 1 - Build 1199
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  
     Contents
     ===================================================================
     1.  Overview of this Critical Patch Release
         1.1 Files Included in this Release
     2.  Documentation Set
     3.  System Requirements
     4.  Installation/Uninstallation
         4.1 Installation Notes 
         4.2 Installation
         4.3 Uninstallation
     5.  Post-installation Configuration
     6.  Known Issues
     7.  Release History
     8.  Contact Information
     9.  About Trend Micro
     10. License Agreement
     ===================================================================


1. Overview of this Critical Patch Release
========================================================================
   This critical patch resolves the following issue:

   Issue:    The "hookCommon.dll" may cause the Microsoft Exchange
             Information Store service (store.exe) or the ScanMail           
             (for Microsoft Exchange) 11.0 Master Service to stop 
             unexpectedly when the size of the memory map file is not 
             set correctly in ScanMail (for Microsoft Exchange) 11.0. 
             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution: This critical patch resolves the issue by setting the 
             size of the memory map file correctly in ScanMail (for 
             Microsoft Exchange) 11.0. 
 
   1.1 Files Included in this Release
   =====================================================================

   A. Files for Current Issue
   ---------------------------------------------------------------------
    Module Filename                           Build No.
    --------------------------------------------------------------------
    [SMEX_Root]\
       - hookCommon.dll                       11.0.0.1199
       
   B. Files for Previous Issues
   --------------------------------------------------------------------
   Not applicable.


2. Documentation Set
========================================================================
  In addition to this readme.txt, the documentation set for this product
  includes the following:

   o Readme.txt files - version enhancements, basic installation, known 
     issues, and release history.

   o Electronic versions of the printed manuals are available at:

     http://docs.trendmicro.com/

   o Online help - Context-sensitive help screens that provide guidance
     for performing a task.

   o TrendEdge is a program for Trend Micro employees, partners, and
     other interested parties that provides information on unsupported, 
     innovative techniques, tools, and best practices for Trend Micro 
     products. The TrendEdge database contains numerous documents 
     covering a wide range of topics.

     http://trendedge.trendmicro.com

   o Knowledge Base - a searchable database of known product issues, 
     including specific problem-solving and troubleshooting topics. 
     
     http://esupport.trendmicro.com


3. System Requirements
========================================================================
   Install this critical patch only on computers running ScanMail for
   Microsoft Exchange 11.0.


4. Installation/Uninstallation
========================================================================
   
   4.1 Installation Notes
   =====================================================================
   - This critical patch supports remote and multi-server deployment.
  
   - This critical patch automatically restarts the following services
     on both Normal and Cluster Servers:

     - ScanMail (for Microsoft Exchange) Master Service
     - ScanMail (for Microsoft Exchange) Remote Configuration Server
     - ScanMail (for Microsoft Exchange) System Watcher
     - ScanMail EUQ Monitor
     - Microsoft Exchange Transport
     - MOM service
     - HealthService service

   - To install or uninstall this critical patch, you must have at least 
     local administrator and domain user privileges.

   - Register online with Trend Micro within 30 days of installation
     to continue downloading new pattern files and product updates from
     the Trend Micro web site. Register during installation or online
     at:

     http://olr.trendmicro.com/

   4.2 Installation
   =====================================================================  
   To install this critical patch, run 
   "smex_110_win_en_criticalpatch1_b1199.exe" and select "Install". 
   The framework automatically installs the critical patch to the 
   appropriate directory, replaces the outdated files, and updates 
   the database. 
   
   The "Successfully completed" count increases upon the completion 
   of the installation.

   4.3 Uninstallation
   =====================================================================
   To uninstall this critical patch, you can either 
 
   - run "smex_110_win_en_criticalpatch1_b1199.exe" and select 
     "uninstall"; or
   - run "uninstall.bat" in the following hot fix folder:

     {SMEX_HOME}\HotFix\Critical Patch 1\Uninstall

   The framework automatically rolls back to the previous build and
   a confirmation message indicating a successful uninstallation 
   is displayed on the setup screen.


5. Post-installation Configuration
========================================================================
   No post-installation steps are required.

   Note: Trend Micro recommends that you update your scan engine and  
         virus pattern files immediately after installing the product.


6. Known Issues
========================================================================
   There are no known issues for this critical patch release.

   
7. Release History
========================================================================
   See the following web site for a more information about updates
   to this product:

   http://docs.trendmicro.com/



8. Contact Information
========================================================================
   A license to the Trend Micro software usually includes the right to
   product updates, pattern file updates, and basic technical support
   for one (1) year from the date of purchase only. After the first
   year, Maintenance must be renewed on an annual basis at Trend Micro's
   then-current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email, or visit us
   at:

   http://www.trendmicro.com

   Evaluation copies of Trend Micro products can be downloaded from our
   web site.

   Global Mailing Address/Telephone numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:

   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice.


9. About Trend Micro  
========================================================================
   Trend Micro Incorporated, a global leader in Internet content 
   security and threat management, aims to create a world safe for the 
   exchange of digital information for businesses and consumers. 
   A pioneer in server-based antivirus with over 20 years experience, 
   we deliver top-ranked security that fits our customers' needs, stops 
   new threats faster, and protects data in physical, virtualized and 
   cloud environments. Powered by the Trend Micro 
   Smart Protection Network(TM) infrastructure, our industry-leading 
   cloud-computing security technology and products stop threats where 
   they emerge, on the Internet, and are supported by 1,000+ 
   threat intelligence experts around the globe. For additional 
   information, visit www.trendmicro.com.
   
   Copyright 2013, Trend Micro Incorporated. All rights reserved. 
   Trend Micro, the t-ball logo, Smart Protection Network, and 
   ScanMail are trademarks of Trend Micro Incorporated and are 
   registered in some jurisdictions. All other marks are the 
   trademarks or registered trademarks of their respective companies.


10. License Agreement  
========================================================================
   Information about your license agreement with Trend Micro can be
   viewed at:

   http://us.trendmicro.com/us/about/company/user_license_agreements/

   Third-party licensing agreements can be viewed:
     - By selecting the "About" option in the application user 
       interface   
     - By referring to the "Legal" page of the Getting Started Guide or
       Administrator's Guide  
