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  Trend Micro, Inc.                                    November 19, 2015
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Trend Micro(TM) ScanMail(TM) (for Microsoft(TM) Exchange(TM)) 11.0
                        Patch 1 for Service Pack 1
                                 Build 4255
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  Note: This readme file was current as of the date above. However, all 
        customers are advised to check Trend Micro's web site for 
        documentation updates at:

        http://docs.trendmicro.com/
        
        Register online with Trend Micro within 30 days of installation 
        to continue downloading new pattern files and product updates 
        from the Trend Micro web site. Register during installation or 
        online at:

        http://olr.trendmicro.com/

  
     Contents
     ===================================================================
     1.  About ScanMail (for Microsoft Exchange) 11.0
         1.1 Overview of this Release
         1.2 Who Should Install this Release
     2.  What's New
         2.1 Enhancements 
         2.2 Resolved Known Issues
     3.  Documentation Set
     4.  System Requirements
     5.  Installation/Uninstallation
         5.1 Installation Notes
         5.2 Installation
         5.3 Uninstallation
     6.  Post-installation Configuration
     7.  Known Issues
     8.  Release History
     9.  Files Included in this Release
     10. Contact Information
     11. About Trend Micro
     12. License Agreement
     ===================================================================


  1. About ScanMail (for Microsoft Exchange) 11.0
  ======================================================================
     ScanMail protects Exchange Server 2013, Exchange Server 2010, and
     Exchange Server 2007. Use the ScanMail installation program to
     quickly install ScanMail to one or more, local or remote, Exchange
     servers. Once installed, ScanMail can protect your servers in real
     time against viruses/malware, Trojans, worms, and spyware/grayware.
     ScanMail sustains business and network integrity by screening out
     spam messages and messages containing undesirable or unwanted
     content. ScanMail monitors and protects sensitive information that
     is travelling across your network.

     1.1 Overview of this Release
     ===================================================================
     ScanMail (for Microsoft Exchange) 11.0 Patch 1 for Service Pack 1
     consolidates all solutions to issues resolved after the release of
     ScanMail (for Microsoft Exchange) 11.0 Service Pack 1 build.

     1.2 Who Should Install this Release
     ===================================================================
     You should install this Patch if you are currently running
     ScanMail (for Microsoft Exchange) 11.0 Service Pack 1 build.


  2. What's New
  ======================================================================
     Note: Please install this Patch before completing any procedures in
           this section (see "Installation").
 
     This Patch addresses the following issues and includes the 
     following enhancements:

     2.1 Enhancements
     ===================================================================
     ScanMail (for Microsoft Exchange) 11.0 Patch 1 for Service Pack 1
     adds the following enhancements:

     Enhancement 1:  
     [Hot Fix 4180]  Session ID Generation - This Patch enables ScanMail   
                     (for Microsoft Exchange) 11.0 to generate longer 
                     session IDs using a combination of letters, numbers,
                     and characters to help protect against brute force 
                     attacks.

     Enhancement 2:  
     [Hot Fix 4184]  Main Console - This Patch enables the "Server 
                     Management" page of the ScanMail (for Microsoft 
                     Exchange) 11.0 console to display and respond 
                     faster.

     Enhancement 3: 
     [Hot Fix 4186]  Quarantined Email Messages - In ScanMail (for 
                     Microsoft Exchange) 11.0, users can resend 
                     quarantined email messages only as attachments in 
                     new messages. This Patch allows users to resend 
                     the original versions of quarantined email 
                     messages.

     Notes:          The Exchange Replay Directory must be enabled to 
                     resend the original messages of quarantined email
                     messages.

                     To check if the Exchange Replay Directory is
                     enabled or not, run the following cmdlet command to 
                     display the current Replay Directory attributes. 

                     - For Exchange 2013
             
                     Get-TransportService <ServerIdentity> | Format-List 
                     Replay*

                     - For Exchange 2007 and Exchange 2010

                     Get-TransportServer <ServerIdentity> | Format-List 
                     Replay*
            
                     If the "ReplayDirectoryPath" attribute is "NULL",  
                     then the Exchange administrator has disabled the 
                     Replay Directory in which case the Exchange  
                     administrator must enable the Exchange Replay 
                     Directory again using the following cmdlet command.

                     - For Exchange 2013
              
                       Set-TransportService <ServerIdentity> 
                       -ReplayDirectoryPath <LocalFilePath>
   
                     - For Exchange 2007 and Exchange 2010
             
                       Set-TransportServer <ServerIdentity> 
                       -ReplayDirectoryPath <LocalFilePath>

                     Please refer to the applicable Microsoft Exchange 
                     documents for the cmdlet details.

                   - Email messages that trigger the "Quarantine entire 
                     message" action can be resent as original messages 
                     or in new messages while those that trigger the 
                     "Quarantine message part" action can only be resent
                     in new messages.                                

     Enhancement 4: 
     [Critical Patch 1] VSAPI Engine- This Patch ensures that when the 
                     VSAPI engine detects a "HEUR_" or "EXPL_" virus 
                     file that does not trigger Advanced Threat Scan 
                     Engine (ATSE) rules, ScanMail (for Microsoft            
                     Exchange) 11.0 sends the file to Trend Micro Deep 
                     Discovery Analyzer for further analysis. 

     Enhancement 5: 
     [Hot Fix 4194]  Virus Scans - This Patch enables users to set 
                     whether ScanMail (for Microsoft Exchange) 11.0 
                     should back up infected encrypted and password- 
                     protected files during virus scans when the action 
                     for these types of files is set to "Pass" and the 
                     "backup infected file" option is enabled for virus 
                     scans.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 5:    To configure this option:   

                     a. Install this Patch (see "Installation"). 

                     b. Open the Registry Editor.

                     c. Add or locate the following key and set the 
                        preferred value:
  
                        Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                              Exchange\CurrentVersion
                        Key:  SkipBackupEncryptPwd
                        Type: REG_DWORD
                        Data value: "1" = ScanMail (for Microsoft 
                                          Exchange) does not back up
                                          infected encrypted and 
                                          password-protected files when 
                                          the action for these types of 
                                          files is set to "Pass" and the 
                                          "backup infected file" option
                                          is enabled for virus scans
                                    "0" = ScanMail (for Microsoft 
                                          Exchange) backs up infected 
                                          encrypted and password-
                                          protected files when the 
                                          action for these types of
                                          files is set to "Pass" and the 
                                          "backup infected file" option 
                                          is enabled for virus scans

     Enhancement 6:  
     [Hot Fix 4198]  Administrator Privileges - This Patch adds an 
                     option to prevent local and domain administrators 
                     from logging on to the ScanMail (for Microsoft 
                     Exchange) 11.0 web console.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 6:    To configure this option: 

                     a. Specify users or groups that can be used to log 
                        on to and manage the ScanMail (for Microsoft  
                        Exchange) 11.0 web console into the "Access 
                        Control > Administrator" page. 

                     b. Install this Patch (see "Installation").
                     
                     c. Open the Registry Editor.

                     d. Add or locate the following key and set the 
                        preferred value:
  
                        Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                              Exchange\CurrentVersion
                        Key:  DisableLocalAdminHasFullPermission
                        Type: REG_DWORD
                        Data value: "0" = ScanMail (for Microsoft 
                                          Exchange) allows local and 
                                          domain administrators to log
                                          on to the web console
                                    "1" = ScanMail (for Microsoft 
                                          Exchange) does not allow local 
                                          and domain administrators to 
                                          log on to the web console

                     e. Restart the ScanMail (for Microsoft Exchange)
                        Master Service. 

     Enhancement 7:  
     [Hot Fix 4221]  Pattern and Engine Updates - This Patch enables 
                     ScanMail (for Microsoft Exchange) 11.0 to update 
                     pattern and engine files through the HTTPS server 
                     when it is set to use "Trend Micro ActiveUpdate 
                     Server" as download source.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 7:    To configure this option:   

                     a. Install this Patch (see "Installation").

                     b. Open the Registry Editor.

                     c. Add or locate the following key and set the 
                        preferred value:
 
                        Path: HKLM\SOFTWARE\TrendMicro\
                              ScanMail for Exchange\CurrentVersion
                        Key:  AUFromHTTPSServer
                        Type: REG_DWORD
                        Data value: "1" = ScanMail (for Microsoft 
                                          Exchange) uses the HTTPS 
                                          server when the download 
                                          source is set to "Trend 
                                          Micro ActiveUpdate  Server". 
                                    "0" = ScanMail (for Microsoft 
                                          Exchange) uses the HTTP server
                                          when the download source is 
                                          set to "Trend Micro 
                                          ActiveUpdate Server".

     Enhancement 8:
     [Hot Fix 4227]  ATSE Rules - This Patch enables users to enable the 
                     "HEUR_HAS_MACRO" ATSE rule which is used to detect 
                     if an email file attachment contains macros. Users 
                     will also be able to set the "Pass" action for 
                     these email messages if these email messages are 
                     not analyzed or cannot be analyzed successfully by 
                     the Deep Discovery Advisor server. This helps 
                     reduce the number of false positive detections by 
                     the ATSE.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 8:    To configure this option:   

                     a. Install this Patch (see "Installation").

                     b. Open the Registry Editor.

                     c. Locate or add the following keys and set the 
                        preferred value for each:
  
                        Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                              Exchange\CurrentVersion
                        Key:  EnableMacroRule
                        Type: REG_DWORD
                        Data value: "1" = enables the HEUR_HAS_MACRO
                                          ATSE rule
                                    "0" = disables the HEUR_HAS_MACRO
                                          ATSE rule

                        Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                              Exchange\CurrentVersion
                        Key:  PassMacroRule
                        Type: REG_DWORD
                        Data value: "1" = ScanMail (for Microsoft 
                                          Exchange) takes the "Pass"
                                          action on an email message 
                                          that triggers the 
                                          HEUR_HAS_MACRO rule that is
                                          not analyzed or cannot be 
                                          analyzed by the Deep Discovery 
                                          Advisor server
                                    "0" = ScanMail (for Microsoft 
                                          Exchange) takes the specified
                                          Advanced Threat action on an 
                                          email message that triggers 
                                          the HEUR_HAS_MACRO rule that 
                                          is not analyzed or cannot be 
                                          analyzed by the Deep Discovery 
                                          Advisor server
     
     Enhancement 9: 
     [Hot Fix 4229]  DLP Filter Templates - This Patch adds several new 
                     templates definitions for the Trend Micro Data Loss 
                     Prevention(TM) (DLP) filter and allows users to 
                     configure the DLP filter in ScanMail (for Microsoft 
                     Exchange) 11.0 to merge cells in Microsoft 
                     Excel(TM) spreadsheets during content-matching. 
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 9:    To enable the DLP filter in ScanMail (for Microsoft 
                     Exchange) 11.0 to merge cells in Excel spreadsheets 
                     during content-matching:

                     a. Install this Patch (see "Installation").

                     b. Open the Registry Editor.
                  
                     c. Add the following hidden key and set its value 
                        to "0".
 
                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                              ScanMail for Exchange\CurrentVersion
                        Value Name: DLPDoNotMergeCells
                        Type: REG_DWORD
                        Value:0 

     Enhancement 10:
     [Hot Fix 4230]  Deep Discovery Status Reports - This Patch enables  
                     ScanMail (for Microsoft Exchange) to time out 
                     immediately after it receives a "Not found" status 
                     report from the Deep Discovery Advisor server. 
       
     Enhancement 11:
     [Hot Fix 4230]  Logs and Notifications - This Patch enables 
                     ScanMail (for Microsoft Exchange) to distinguish 
                     unsupported content and analysis timeout errors 
                     from other errors in the Log page and in 
                     notifications. These errors occur when ScanMail 
                     (for Microsoft Exchange) cannot upload samples to
                     the Deep Discovery Advisor server or when the Deep 
                     Discovery Advisor server cannot analyze an uploaded 
                     sample.

     Note:           You need to clear the browser cache and re-launch 
                     the browser after installing this Patch to ensure 
                     that the changes appear on the Virtual Analyzer web 
                     console.
  
     Enhancement 12:
     [Hot Fix 4231]  Web Reputation Filter - This Patch enables the 
                     ScanMail (for Microsoft Exchange) 11.0 Web 
                     Reputation filter to recognize URLs under the 
                     "Ransomware" URL category. 

     Enhancement 13:
     [Hot Fix 4235]  Log Queries - This Patch enables ScanMail (for 
                     Microsoft Exchange) to query remote server logs or 
                     quarantined records using the Transport Layer 
                     Security (TLS) protocol.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 13:   To enable TLS support:
 
                     a. Install this Patch (see "Installation").

                     b. Open the Registry Editor.

                     c. Add the following hidden key and set its value 
                        to "1".
  
                        Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                              Exchange\CurrentVersion
                        Key:  EnableTLSQuery
                        Type: REG_DWORD
                        Value: 1

                     d. Restart the ScanMail (for Microsoft Exchange) 
                        service.

     Enhancement 14:
     [Hot Fix 4238]  Quarantine and Log Queries - This Patch enables 
                     users to select the "Resend original message" and 
                     "Resend as new message" options in the 
                     "Quarantine&Log" query page.

     Note:           You need to clear the browser cache and re-launch
                     the browser after installing this hot fix to ensure 
                     that the changes appear web console.

     Enhancement 15:
     [Hot Fix 4238]  Manual and Scheduled Scans - This Patch enables 
                     users to specify folders for Manual Scan and 
                     Scheduled Scan.

     Note:           You need to clear the browser cache and re-launch 
                     the browser after installing this hot fix to ensure 
                     that the changes appear web console.

     Enhancement 16: 
     [Hot Fix N/A]   Mail Headers - This Patch sets the default mail 
                     header size that ScanMail (for Microsoft Exchange) 
                     is allowed to generate to 2 mega bytes.

     Enhancement 17: 
     [Hot Fix N/A]   Quarantine Malformed Messages Feature - This Patch 
                     enables users to disable the quarantine malformed 
                     messages feature.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 17:   To configure this option:
 
                     a. Install this Patch (see "Installation").

                     b. Open the Registry Editor.

                     c. Add the following hidden key and set the 
                        preferred value
  
                        Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                              Exchange\CurrentVersion
                        Key:  PassMalformedMail
                        Type: REG_DWORD
                        Data value: "1" = ScanMail (for Microsoft 
                                          Exchange) does not scan 
                                          malformed email messages
                                    "0" = ScanMail (for Microsoft 
                                          Exchange) quarantines 
                                          malformed email messages

                     d. Restart the ScanMail (for Microsoft Exchange) 
                        service.

     Enhancement 18: 
     [Hot Fix N/A]   This Patch allows users to set the analysis timeout 
                     value through the "Virtual Analyzer" page . 

     2.2 Resolved Known Issues
     ===================================================================
     ScanMail (for Microsoft Exchange) 11.0 Patch 1 for Service Pack 1
     resolves the following issues:

     Issue 1:       If the Virus Pattern is updated while a manual or 
                    scheduled scan is running, ScanMail (for Microsoft 
                    Exchange) 11.0 restarts a new manual or scheduled 
                    scan to scan messages in selected mailboxes. When 
                    this happens, the manual or scheduled scan takes 
                    longer to complete or may not complete successfully.                       
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 1:
     [Hot Fix 4181] This Patch enables ScanMail (for Microsoft Exchange)
                    11.0 to continue manual and scheduled scans that 
                    were interrupted by a Virus Pattern update instead 
                    of starting new scan tasks.

     Issue 2:       EUQ Monitor Services stop unexpectedly when the name
                    of the MAPI rules table is set to "NULL". 
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 2:  
     [Hot Fix 4192] This Patch enables EUQ Monitor Services to work 
                    normally under this scenario.

     Issue 3:       On the Trend Micro Control Manager(TM) console, the 
                    status of a registered ScanMail (for Microsoft 
                    Exchange) 11.0 changes to "unregistered" instead of 
                    "offline" when its service is down.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 3: 
     [Hot Fix 4193] This Patch ensures that the status of a registered
                    ScanMail (for Microsoft Exchange) 11.0 on the 
                    Control Manager console becomes "offline" when its 
                    service is down.

     Issue 4:       When the action for spam email messages is set to    
                    "Tag and Deliver" and the subject of a spam email 
                    message contains multibyte characters, the email 
                    subject may become corrupted after ScanMail (for 
                    Microsoft Exchange) edits it because it uses the 
                    wrong character set to encode and decode the email 
                    subject.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 4:  
     [Hot Fix 4195] This Patch enables users to specify the character 
                    set for encoding and decoding the subject of spam 
                    email messages which can help ensure that the email
                    subject does not get corrupted after editing.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 4:   To specify the character set for encoding and 
                    decoding the subject of spam email messages:   
 
                    a. Install this Patch (see "Installation").

                    b. Open the Registry Editor.

                    c. Add or locate the following key and set its
                       value to the correct character set:
  
                       Path: HKLM\SOFTWARE\TrendMicro\ScanMail for 
                             Exchange\CurrentVersion
                       Key:  SubjectDefaultCharset
                       Type: REG_SZ
                       Data value: specific character set, for example,
                                   "utf-8"

                    d. Restart ScanMail (for Microsoft Exchange).
                                                              
     Issue 5:       An issue between the iCRC common module and 
                    Control Manager 6.0 Service Pack 3 that is related 
                    to the current OpenSSL version in ScanMail (for 
                    Microsoft Exchange) 11.0 prevents ScanMail (for 
                    Microsoft Exchange) 11.0 from connecting to 
                    Control Manager through SSL.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 5:
     [Hot Fix 4243] This Patch resolves this issue by moving some 
                    OpenSSL library files to a sub folder.

     Issue 6:       ScanMail may automatically recreate the approved 
                    senders list after running spam maintenance on an 
                    Exchange Server 2010. 
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 6:
     [Hot Fix 4244] This Patch ensures that ScanMail recreates the 
                    approved senders list only when necessary.

     Issue 7:       ScanMail (for Microsoft Exchange) may stop 
                    unexpectedly while users attempt to access the 
                    "Server Groups" page under the "Administration" 
                    menu.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 7: 
     [Hot Fix 4246] This Patch ensures that users can access the "Server 
                    Groups" page normally.

     Issue 8:       Generated spam reports cannot display some 
                    information correctly.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 8:
     [Hot Fix N/A]  This Patch ensures that spam reports display all 
                    required information correctly.

     Issue 9:       The ScanMail (for Microsoft Exchange) Master Service 
                    may stop unexpectedly when it receives a crafted web 
                    request. 
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 9:    
     [Hot Fix N/A]  This Patch prevents the issue by ensuring that 
                    ScanMail (for Microsoft Exchange) processes supply 
                    parameters correctly.

     Issue 10:      ScanMail (for Microsoft Exchange) treats email 
                    messages that exceed 31 MB as unscannable and 
                    quarantines these messages as malformed email 
                    messages with 0 bytes during a Manual or Scheduled 
                    Scan on computers running on the Exchange 2013 
                    platform.
                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 10:   
     [Hot Fix N/A]  This Patch changes the default maximum size for 
                    unscannable email messages to 2001 MB and enables 
                    ScanMail to skip email messages that are larger than 
                    2001 MB.


  3. Documentation Set
  ======================================================================
     In addition to this readme.txt, the documentation set for this 
     product includes the following:

     o Installation Guide (IG) -- Provides product overview, deployment
       plan, installation steps and basic information intended to 
       help you deploy ScanMail (for Microsoft Exchange)  smoothly. 
     
     o Administrator's Guide (AG) -- Provides post-installation 
       instructions on how to configure the settings to help you get 
       ScanMail (for Microsoft Exchange) "up and running". Also includes 
       instructions on performing other administrative tasks for the 
       day-to-day maintenance of ScanMail (for Microsoft Exchange).
     
     o Readme.txt files -- version enhancements, basic installation, 
       known issues, and release history. 

     o Electronic versions of the printed manuals are available at:

       http://docs.trendmicro.com/

     o Online help -- Context-sensitive help screens that provide 
       guidance for performing a task.

     o TrendEdge is a program for Trend Micro employees, partners, and
       other interested parties that provides information on 
       unsupported, innovative techniques, tools, and best practices 
       for Trend Micro products. The TrendEdge database contains 
       numerous documents covering a wide range of topics.

       http://trendedge.trendmicro.com

     o Knowledge Base -- a searchable database of known product issues, 
       including specific problem-solving and troubleshooting topics. 
     
       http://esupport.trendmicro.com


  4. System Requirements
  ======================================================================
     There are no changes to the system requirements in the ScanMail 
     (for Microsoft Exchange) 11.0 Service Pack 1 readme file.


  5. Installation/Uninstallation
  ======================================================================
   
     5.1 Installation Notes
     ===================================================================
     - This Patch supports remote and multi-server deployment.
  
     - This Patch automatically restarts the following services
       on both Normal and Cluster Servers:

       - ScanMail (for Microsoft Exchange) Master Service
       - ScanMail (for Microsoft Exchange) Remote Configuration Server
       - ScanMail (for Microsoft Exchange) System Watcher
       - ScanMail EUQ Monitor
       - Microsoft Exchange Transport
       - MOM service
       - HealthService service

     - To install or uninstall this Patch, you must have at least 
       local administrator and domain user privileges.

     - Register online with Trend Micro within 30 days of installation
       to continue downloading new pattern files and product updates 
       from the Trend Micro web site. Register during installation or 
       online at:

       http://olr.trendmicro.com/

     5.2 Installation
     ===================================================================  
     To install this Patch:

     1. Run "smex_110_win_en_sp1_patch1_b4255.exe" and select "Install". 
   
        The framework automatically installs the Patch to the 
        appropriate directory, replaces the outdated files, and updates 
        the database. 
   
        The "Successfully completed" count increases upon the completion 
        of the installation.

     2. Clear the browser cache and re-launch the browser.

     5.3 Uninstallation
     ===================================================================
     To uninstall this Patch, you can either: 
 
     - run "smex_110_win_en_sp1_patch1_b4255.exe" and select 
       "uninstall"; or
     - run "uninstall.bat" in the following patch folder:

       {SMEX_HOME}\Patch\Patch 1 for Service Pack 1\Uninstall

     The framework automatically rolls back to the previous build and
     a confirmation message indicating a successful uninstallation 
     is displayed on the setup screen.


  6. Post-installation Configuration
  ======================================================================
     No post-installation steps are required.

     Note: Trend Micro recommends that you update your scan engine and  
           virus pattern files immediately after installing this Patch.


  7. Known Issues
  ======================================================================
     There are no known issues for this Patch.

   
  8. Release History
  ======================================================================
     - ScanMail (for Microsoft Exchange) 11.0 Service Pack 1, 
       February 9, 2015
 
     - ScanMail (for Microsoft Exchange) 11.0 Patch 2, December 3, 2014
 
     - ScanMail (for Microsoft Exchange) 11.0 Patch 1, January 20, 2014
     
     - ScanMail (for Microsoft Exchange) 11.0, May 20, 2013
   
     See the following web site for a more information about updates
     to this product:

     http://docs.trendmicro.com/
                
 
  9. Files Included in this Release  
  ======================================================================
     Filename                                        Build No.
     -------------------------------------------------------------------
     [SMEX_Root]\
        adapterSMTP.dll                              11.0.0.4255
        Build64.exe                                  2.85.0.1132
        cert5.db                                     N/A
        cfgSmexSettings.dll                          11.0.0.4255
        cgiCmdNotify.exe                             5.0.0.2166
        ciuas64.dll                                  1.0.0.2066
        ciussi64.dll                                 2.0.0.2065
        cmdHookVsapi.dll                             11.0.0.4255
        cmdQuarantineManager.dll                     11.0.0.4255
        cmdUpdate.dll                                11.0.0.4255
        cme_dll.dll                                  7.6.0.1109
        cme_vxe_dll.dll                              7.6.0.1109
        DBScanner.exe                                11.0.0.4255
        DlpEngine.dll                                7.6.0.1109
        DTASAgent.dll                                11.0.0.4255
        DTASProtocalHandler.dll	                     11.0.0.4255
        dtengine64.dll                               7.79.8235.1
        ecCMAgentProcessor.dll                       11.0.0.4255
        em_expression.dll                            7.6.0.1109
        em_synonym.dll                               7.6.0.1109
        En_I18N.dll                                  5.0.0.2166
        En_Utility.dll                               5.0.0.2166
        filterVirusScanning.dll                      11.0.0.4255
        hookCommon.dll                               11.0.0.4255
        hookE15StoreCppProxy.dll                     11.0.0.4255
        hookVsapi.dll                                11.0.0.4255
        icrcauapi.dll                                2.5.0.1108
        liblwtpciu64.dll                             1.0.0.0
        patch64.exe                                  2.85.0.1132
        patchw64.dll                                 12.02
        pbld64.dll                                   12.10
        resSystem.dll                                11.0.0.4255
        rnLogStorage.dll                             11.0.0.4255
        servCmAgentProductLibrary.dll                11.0.0.4255
        servDTAS.dll                                 11.0.0.4255
        servPolicyController.dll                     11.0.0.4255
        servReport.dll                               11.0.0.4255
        servRoleProcess.dll                          11.0.0.4255
        SSO_PKIHelper.dll                            5.0.0.2166
        TmUpdate64.dll                               2.85.0.1132
        TrendAprWrapperDll.dll                       5.0.0.2166
        uiWebAdministration.dll                      11.0.0.4255
        uiWebDTASSetting.dll                         11.0.0.4255
        uiWebLog.dll                                 11.0.0.4255
        uiWebManualScan.dll                          11.0.0.4255
        uiWebRealtimeScan.dll                        11.0.0.4255
        uiWebScheduleScan.dll                        11.0.0.4255
        uiWebServerManagement.dll                    11.0.0.4255
        utilNewSpamTask.dll                          11.0.0.4255
        utilRemoteTask.dll                           11.0.0.4255
        utilRPC.dll                                  11.0.0.4255
        utilSystem.dll                               11.0.0.4255
        utilTMEMWrapper.dll                          11.0.0.4255
        utilTMVSWrapper.dll                          11.0.0.4255
        utilWebUI.dll                                11.0.0.4255
        x500.db                                      N/A

     [SMEX_Root]\config\
        Compliance_Template                          N/A
        config\dbconf_Log.xml                        N/A

     [SMEX_Root]\engine\Emanager\
        em_helpr.dll                                 7.6.0.1109
        emDebug.dll                                  N/A
       
     [SMEX_Root]\EUQ\
        HouseKeepingTask.dll                         11.0.0.4255
        utilExchangeRule.dll                         11.0.0.4255
        EUQ\utilMapi.dll                             11.0.0.4255

     [SMEX_Root]\TMCM\
        En_I18N.dll                                  5.0.0.2166
        En_Utility.dll                               5.0.0.2166
        libapr-1.dll                                 1.1.1
        libcurl.dll                                  7.16.3
        libeay32.dll                                 N/A			
        SMEX_CmAgentHost.exe                         11.0.0.4255
        ssleay32.dll                                 N/A
        SSO_PKIHelper.dll                            5.0.0.2166
        TrendAprWrapperDll.dll                       5.0.0.2166
        utilCmConnectionTest.exe                     11.0.0.4255
        zlib.dll                                     1.2.3
        zlibwapi.dll                                 1.2.3.0

     [SMEX_Root]\web\
        cgiCmdNotify.exe                             5.0.0.2166
        En_BlobConvertUtility.dll                    5.0.0.2166
        En_I18N.dll                                  5.0.0.2166
        En_Utility.dll                               5.0.0.2166
        libapr-1.dll                                 1.1.1
        libcurl.dll                                  7.16.3
        libeay32.dll                                 N/A
        resSystem.dll                                11.0.0.4255
        ssleay32.dll                                 N/A
        SSO_PKIHelper.dll                            5.0.0.2166
        TrendAprWrapperDll.dll                       5.0.0.2166
        utilSystem.dll                               11.0.0.4255
        zlib.dll                                     1.2.3
        zlibwapi.dll                                 1.2.3.0

     [SMEX_Root]\web\html\dtas\
        Virtual_Analyzer.htm                         N/A
       
     [SMEX_Root]\web\html\logs\
        Query.htm	                             N/A
       
     [SMEX_Root]\web\html\quarantine\
        Query.htm                                    N/A
        Resend_Info.htm                              N/A
       
     [SMEX_Root]\web\html\scan\
        Manualscan.htm	                             N/A
        Scheduledscan.htm                            N/A

     [SMEX_Root]\web\javascripts\
        localization.js                              N/A

     [SMEX_Root]\web\javascripts\L10N\administration\
        CM_Settings.js                               N/A

     [SMEX_Root]\web\javascripts\L10N\dtas\
        Virtual_Analyzer.js                          N/A
      
     [SMEX_Root]\web\javascripts\L10N\logs\
        Query.js                                     N/A
       
     [SMEX_Root]\web\javascripts\L10N\quarantine\
        Query.js                                     N/A
        Resend_Info.js	                             N/A

     [SMEX_Root]\web\javascripts\L10N\scan\
        Manualscan.js                                N/A
        Scheduledscan.js                             N/A

     [SMEX_Root]\web\javascripts\L10N\searchdestroy\
        EditTask.js                                  N/A
        NewTask.js                                   N/A

     [SMEX_Root]\web\xml\
        localization.xml                             N/A
        log_presentation.xslt                        N/A
        quarantine_presentation.xslt                 N/A
        virus_risk_level_table.xml                   N/A


  10. Contact Information
  ======================================================================
     A license to the Trend Micro software usually includes the right to
     product updates, pattern file updates, and basic technical support
     for one (1) year from the date of purchase only. After the first
     year, Maintenance must be renewed on an annual basis at 
     Trend Micro's then-current Maintenance fees.

     You can contact Trend Micro via fax, phone, and email, or visit us
     at:

     http://www.trendmicro.com

     Evaluation copies of Trend Micro products can be downloaded from 
     our web site.

     Global Mailing Address/Telephone numbers
     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     For global contact information in the Asia/Pacific region, 
     Australia and New Zealand, Europe, Latin America, and Canada, 
     refer to:

     http://www.trendmicro.com/en/about/overview.htm

     The Trend Micro "About Us" screen displays. Click the appropriate
     link in the "Contact Us" section of the screen.

     Note: This information is subject to change without notice.


  11. About Trend Micro  
  ======================================================================
     Trend Micro Incorporated, a global leader in Internet content 
     security and threat management, aims to create a world safe for the 
     exchange of digital information for businesses and consumers. 
     A pioneer in server-based antivirus with over 20 years experience, 
     we deliver top-ranked security that fits our customers' needs, 
     stops new threats faster, and protects data in physical, 
     virtualized, and cloud environments. Powered by the Trend Micro 
     Smart Protection Network(TM) infrastructure, our industry-leading 
     cloud-computing security technology and products stop threats where 
     they emerge, on the Internet, and are supported by 1,000+ 
     threat intelligence experts around the globe. For additional 
     information, visit www.trendmicro.com.

     Copyright 2015, Trend Micro Incorporated. All rights reserved.
     Trend Micro, the t-ball logo, Smart Protection Network, ScanMail,
     Data Loss Prevention, and Control Manager are trademarks of 
     Trend Micro Incorporated and are registered in some jurisdictions. 
     All other marks are the trademarks or registered trademarks of 
     their respective companies.


  12. License Agreement  
  ======================================================================
     Information about your license agreement with Trend Micro can be
     viewed at:

     http://us.trendmicro.com/us/about/company/user_license_agreements/

     Third-party licensing agreements can be viewed:

     - By selecting the "About" option in the application user 
       interface   

     - By referring to the "Legal" page of the Getting Started Guide or
       Administrator's Guide      