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  Trend Micro, Inc.                                     January 27, 2014
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Trend Micro(TM) ServerProtect(TM) for NetApp(TM) Filers 5.8
                         Service Pack 1
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Note: This readme file was current as of the date above. However, all
        customers are advised to check Trend Micro's Web site for
        documentation updates at:

        http://docs.trendmicro.com/

        Register online with Trend Micro within 30 days of installation
        to continue downloading new pattern files and product updates
        from the Trend Micro Web site. Register during installation or
        online at:

        http://olr.trendmicro.com/


     Contents
     ===================================================================
     1.  About ServerProtect for NetApp Filers 5.8
         1.1 Overview of this Release
         1.2 Who Should Install this Release
     2.  What's New
         2.1 Enhancements
         2.2 Resolved Known Issues
     3.  Documentation Set
     4.  System Requirements
     5.  Installation/Uninstallation
         5.1 Installation
         5.2 Uninstallation
     6.  Post-Installation Configuration
     6.1 Post-Installation Configuration (from Previous Versions)
     7.  Known Issues
     8.  Release History
     9.  Files Included in This Release
     10. Contact Information
     11. About Trend Micro
     12. License Agreement
     ===================================================================


1. About ServerProtect for NetApp Filers
========================================================================

   ServerProtect for Network Appliance filers is designed to provide
   network-wide, comprehensive antivirus scanning for the
   Network Appliance filer line of data storage systems.

   Managed through an intuitive and portable console, ServerProtect
   provides virus outbreak management, centralized virus scanning,
   virus pattern file updates, event reporting, and antivirus
   configuration.

   1.1 Overview of this Release
   =====================================================================

   ServerProtect for NetApp Filers 5.8 Service Pack 1 supports the
   following Microsoft(TM) Windows(TM) Server platforms: Windows Server
   2012 and Windows Storage Server 2012. In addition, the ServerProtect
   Management Console supports Windows 8.

   Service Pack 1 also supports NetApp Data ONTAP 8.2.1 Cluster-Mode
   and Trend Micro Control Manager(TM) 6.0.

   1.2 Who Should Install this Release
   =====================================================================

   You should install this service pack if you are currently running
   Trend Micro(TM) ServerProtect(TM) for NetApp(TM) Filers 5.8 GM.


2. What's New
========================================================================
 Note: Please install the service pack before completing any procedures
       in this section (see "Installation").

   2.1 Enhancements
   =====================================================================

   This service pack includes the following new features and
   enhancements:

   - Support for Microsoft(TM) Windows(TM) Server platforms including
     Windows 8, Windows Server 2012, and Windows Storage Server 2012

   - Support for NetApp Data ONTAP 8.2.1 Cluster-Mode

   - Support for Trend Micro Control Manager(TM) 6.0

   2.2 Resolved Known Issues
   =====================================================================
   ---------------------------------------------------------------------
   Issue 1:     Sometimes Trend Micro Control Manager(TM) cannot deploy
                engine files to two or more Normal Servers
                simultaneously.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 1:
   [Critical Patch 1102]
                Service Pack 1 ensures that Normal Servers can
                successfully receive engine file deployment commands
                from Control Manager.
   ---------------------------------------------------------------------
   Issue 2:     Control Manager shows the wrong operating system name
                for Information Servers and Normal Servers that are
                deployed on the Microsoft(TM) Windows(TM) Server 2012
                platform.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 2:
   [Critical Patch 1102]
                Service Pack 1 enables Control Manager to show the
                correct operating system name for each Information
                Server and Normal Server.
   ---------------------------------------------------------------------
   Issue 3:     Notification messages that are generated while the filer
                is connecting to or disconnecting from ServerProtect for
                Network Appliance Filers are not recorded in the
                Microsoft(TM) Windows(TM) event log.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 3:
   [Hot Fix 1100]
                Service Pack 1 ensures that all notification messages
                about filer connection are recorded promptly in the
                Windows event log.
   ---------------------------------------------------------------------
   Issue 4:     The Normal Server does not notify the filer of pattern
                updates.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 4:
   [Hot Fix 1094]
                Service Pack 1 ensures that the Normal Server always
                notifies the filer of pattern updates.
   ---------------------------------------------------------------------
   Issue 5:     Notification email messages contain only one action
                field and one corresponding result field. As a result,
                notification email messages contain only the first
                action and result and will not be able to display a
                second action and the result if a second action was
                taken.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 5:
   [Hot Fix 1091]
                Service Pack 1 enables notification email messages to
                display the final action and the corresponding result
                when there are several actions and results.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Procedure 5: To configure this option:

                 a. Install this hot fix (see "Installation").

                 b. Open the registry editor.

                 c. Add the following key and set its value to "1":

                    Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                          ServerProtect\CurrentVersion\Notification
                    Key: FinalActionTaken
                    Type: REG_DWORD
                    Value: 1

                    Note: When this key is enabled, notification email
                          messages will report the final action and
                          result. To disable this key, set
                          "FinalActionTaken=0".
   ---------------------------------------------------------------------
    Issue 6:    Every time the Information Server starts up, it
                generates a new Globally Unique Identifier (GUID) which
                it uses to encrypt a Remote Procedure Call (RPC)
                package.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 6:
    [Hot Fix 1085]
                Adds an option for users to either allow or prevent
                the Information Server from changing the GUID every time
                it starts up.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Procedure 6: To configure this option:

                 a. Install Service Pack 1 (refer to "Installation").

                 b. Open the registry editor on the Information Server.

                 c. Add and configure the following key:

                    Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                          ServerProtect\CurrentVersion\InformationServer
                    Key: GUIDSwitch
                    Type: DWORD
                    Value: "1" = prevents the Information Server from
                                 changing the GUID at each start up
                           "0" = allows the Information Server to change
                                 the GUID at each start up
   ---------------------------------------------------------------------
   Issue 7:     The "Spntsvc.exe" process stops unexpectedly.
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 7:
   [Hot Fix 1084] Service Pack 1 resolves this issue by:

               - improving the Remote Procedure Call (RPC) communication
                 process between Information Servers and Normal Servers
                 in the "StRpcCln.dll" file.

               - changing how the heap memory is released in the
                 "eng50.dll" file.
   ---------------------------------------------------------------------
   Issue 8:     When adding filers, ServerProtect for Network Appliance
                Filers 5.8 uses the Microsoft(TM) Windows(TM) API
                "gethostbyaddr()" to convert IP addresses to hostnames.
                Sometimes, the "gethostbyaddr()" API returns the same
                hostname for different IP addresses. This prevents users
                from adding filers successfully.
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 8:
   [Hot Fix 1083]
                Service Pack 1 provide a way to disable the
                conversion of IP addresses to hostnames when adding
                filers.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Procedure 8: To enable/disable the conversion of IP addresses to
                hostnames when adding filers:

                - on all Normal Servers under an Information Server:

                a. Open the "DisableConvertIpWhenAddFiler.ini" file on
                   the Information Server and change its content
                   according to your preferred setting.

                   "0" = Enable the conversion to hostname
                   "1" = Disable the conversion to hostname

                   - For 32-bit Normal Servers, the file is in the
                     "ProductInstalledFolder\HotFix\32bit\" folder

                   - For 64-bit Normal Servers, the file is in the
                     "ProductInstalledFolder\HotFix\64bit\" folder

                   NOTE: You need to create the
                         "DisableConvertIpWhenAddFiler.ini" file
                         if it does not exist in the respective folder.

                b. Open the "hotfix.ini" file in the
                   "ProductInstalledFolder\HotFix" folder and
                   set "read=0". The Information Server pushes
                   the "DisableConvertIpWhenAddFiler.ini" file to all
                   Normal Servers and modifies the value of "read"
                   to "1".

                   - on a single or selected Normal Server, open the
                     "DisableConvertIpWhenAddFiler.ini" file on the
                      Normal Server and change its content according to
                      your desired setting.

                      "0" = Enable the conversion to hostname
                      "1" = Disable the conversion to hostname

                   - For 32-bit Normal Servers, the file is in the
                     "ProductInstalledFolder\" folder

                   - For 64-bit Normal Servers, the file is in the
                     "ProductInstalledFolder\x64\" folder
   ---------------------------------------------------------------------
   Issue 9:     ServerProtect for Network Appliance Filers 5.8 uses the
                SSAPTN pattern file (Component ID = 0x20000400) to scan
                for spyware/grayware. However, status logs that the
                ServerProtect agent sends to the Trend Micro
                Control Manager(TM) server contain the following
                incorrect line:

                <P Name="SLF_SpywareVersion" Value="78900" />
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 9:
   [Hot Fix 1079]
                Service Pack 1 enables users to configure the
                ServerProtect agent to use "SLF_TMASSA" instead of
                "SLF_SpywareVersion" in status logs that it sends to the
                Control Manager server.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Procedure 9: To configure the ServerProtect agent to use "SLF_TMASSA"
                in status logs that it sends to the Control Manager
                Server, create the following key and set its value to
                "1":

                Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                      TrendMicro Control Manager Agent\SPNT
                Key:  EnableTMASSA
                Type: DWORD
                Value: "0", use "SLF_SpywareVersion"
                       "1", use "SLF_TMASSA"
   ---------------------------------------------------------------------
   Issue 10 :   After users configure a filer into the Filer List of a
                Normal Server and restart the Normal Server,
                "SpntSvc.exe" takes up 100% of the CPU resources.
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 10:
   [Hot Fix 1076]
                Service Pack 1 resolves this issue by improving the
                thread that sends scan results to filers.
   ---------------------------------------------------------------------
   Issue 11:    ServerProtect for Network Appliance Filers might not be
                able to quarantine certain special viruses in compressed
                files.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 11:
   [Hot Fix 1095]
                Service Pack 1 ensures that ServerProtect for Network
                Appliance Filers can successfully detect and quarantine
                viruses in compressed files.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Procedure 11:To ensure that ServerProtect for Network Appliance
                Filers can successfully quarantine viruses in compressed
                files:

                 a. Install this hot fix (see "Installation").

                 b. Open the Registry Editor.

                 c. Add the following key and set its value to "1":

                 Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                       ServerProtect\CurrentVersion\engine
                 Key:  DisableEJO
                 Type: REG_DWORD
                 Value: 1

                 Note: When enabled, this key ensures that
                       ServerProtect for Network Appliance Filers can
                       successfully quarantine viruses in compressed
                       files. To disable this key, set "DisableEJO=0".
   ---------------------------------------------------------------------
   Issue 12:    Virus infection information in Windows Event logs is
                inconsistent with that in product infection logs.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 12:
   [Hot Fix 1090]
                Service Pack 1 ensures that the virus infection
                information in Windows Event logs is consistent
                with that in product infection logs.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Procedure 12:To enable this hot fix solution:

                Create the following registry key and set its value
                to "1".

                Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                    ServerProtect\CurrentVersion\SpntService
                Key: isFixEnabled
                Type: DWORD
                Value: "1", to enable this hot fix
                       "0", to disable this hot fix

   ---------------------------------------------------------------------
   Issue 13:   Occasionally some unreadable characters are inserted in
               the message body of SMTP notification email messages.
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 13:
   [Hot Fix 1078]
               Service Pack 1 resolves this issue by converting the
               message body of SMTP notification email messages from
               Shift-JIS format to JIS format.
   ---------------------------------------------------------------------
   Issue 14:   "System error 1067" occurs when a Trend Micro
               ServerProtect service stops.
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 14:
   [Hot Fix 1080]
               Service Pack 1 resolves this issue by fixing the problem
               that ServerProtect accesses a global variable while the
               ServerProtect service stops.
   ---------------------------------------------------------------------
   Issue 15:    ServerProtect 5.8 is unable to update the spyware
                pattern file from version 0.9xx.00 to 1.xxx.00 or later.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 15:
   [Critical Patch 1]
                After you install this critical patch, ServerProtect 5.8
                can update the spyware pattern from version 0.9xx.00 to
                1.xxx.00 or later.
   ---------------------------------------------------------------------
   Issue 16:    When ServerProtect for Network Appliance Filers 5.8
                scans files, the "SpntSvc.exe" program may crash,
                triggering an "exception(0XC0000005)" error. This
                happens because "SpntSvc.exe" breaks the heap memory
                when it runs.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 16:
   [Hot Fix 1082]
                Service Pack 1 resolves the problem by changing how the
                heap memory is released by the "eng50.dll" file.
   ---------------------------------------------------------------------
   Issue 17:    A vulnerability in the "mrf.exe" module of the
                Trend Micro Infrastructure (TMI) service may allow an
                attacker to execute arbitrary codes on vulnerable
                installations of CMAgent.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 17:
   [Critical Patch 2]
                Service Pack 1 addresses the vulnerability to prevent
                malicious attacks.
   ---------------------------------------------------------------------
   Issue 18:    The Management Console displays a task's "Last Perform
                Time" information in UTC format instead of the local
                time. This occurs when the task runs immediately
                after the Management Console starts. As a workaround,
                users can restart the Management Console.
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 18:
   [Hot Fix 1101]
                Service Pack 1 adds a synchronizing mechanism to ensure
                that the time zone information is properly initialized
                before being used.
   ---------------------------------------------------------------------
   Issue 19:    Sometimes, a ServerProtect event log shows the
                "Clean Success" action result, but the corresponding
                email notification reports that the action result is
                "Clean Fail."
                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 19:
   [Hot Fix 1107]
                This hot fix ensures that the action results displayed
                in ServerProtect event logs and the corresponding email
                notifications are consistent and correct.

3. Documentation Set
========================================================================
   The documentation set for this product includes the following:

   o Getting Started Guide -- product overview,
     installation planning, installation and configuration instructions,
     and basic information intended to get you "up and running."

   o Readme.txt file -- version enhancements, basic installation, known
     issues, and release history.

     Electronic versions of the printed manuals are available at:

     http://docs.trendmicro.com/

   o Online help -- context-sensitive help screens that provide guidance
     for performing a task.

   o Knowledge Base -- a searchable database of known product issues,
     including specific problem-solving and troubleshooting topics.

     http://esupport.trendmicro.com


4. System Requirements
========================================================================
   4.1 Normal Server
   ------------------
   * CPU: 2.5 GHz Intel(R) Pentium(TM) IV processor or 3.0 GHz EM64T
     Intel processor or 2.0 GHz AMD Athlon(TM) 64-bit processor
     (or equivalent)

   * DRAM: Minimum 1-GB, 2-GB recommended

   * Operating System:

     - Windows Server 2003 Standard/Enterprise SP2 or above (x86)
     - Windows Server 2003 Standard/Enterprise SP2 or above (x64)
     - Windows Server 2003 R2 Standard/Enterprise SP2 (x86)
     - Windows Server 2003 R2 Standard/Enterprise SP2 (x64)
     - Windows Server 2008 Standard/Enterprise SP2 (x86)
     - Windows Server 2008 Standard/Enterprise SP2 (x64)
     - Windows Server 2008 R2 Standard/Enterprise SP1 (x64)
     - Windows 2008 Server Core
     - Windows Server 2012 Foundation Edition
     - Windows Server 2012 Essentials Edition
     - Windows Server 2012 Standard Edition
     - Windows Server 2012 Datacenter Edition
     - Windows Storage Server 2012 Standard Edition
     - Windows Storage Server 2012 Workgroup Edition

   * Disk Space: 1-GB

   * A CD-ROM drive if the installation is performed locally.

   * Network protocols and services: TCP/IP, Microsoft Network and RPC
     services must be running on Windows Server family operating system.


   4.2 Information Server
   -----------------------
   * CPU: 3.0 GHz Intel Pentium IV processor or 3.0 GHz EM64T Intel
     processor or 2.0 GHz AMD Athlon 64-bit processor (or equivalent)

   * DRAM: Minimum 1-GB, 2-GB recommended

   * Operating System:

     - Windows Server 2003 Standard/Enterprise SP2 or above (x86)
     - Windows Server 2003 Standard/Enterprise SP2 or above (x64)
     - Windows Server 2003 R2 Standard/Enterprise SP2 (x86)
     - Windows Server 2003 R2 Standard/Enterprise SP2 (x64)
     - Windows Server 2008 Standard/Enterprise SP2 (x86)
     - Windows Server 2008 Standard/Enterprise SP2 (x64)
     - Windows Server 2008 R2 Standard/Enterprise SP1 (x64)
     - Microsoft Windows 2008 Server Core
     - Windows Server 2012 Foundation Edition
     - Windows Server 2012 Essentials Edition
     - Windows Server 2012 Standard Edition
     - Windows Server 2012 Datacenter Edition
     - Windows Storage Server 2012 Standard Edition
     - Windows Storage Server 2012 Workgroup Edition

   * Disk Space: 1-GB

   * A CD-ROM drive if the installation is performed locally.

   * Network protocols and services: TCP/IP, Microsoft Network, and RPC
     services must be running on Windows Server family operating system.

   * The services listed above must be running on the installed
     machine. Trend Micro recommends an allocated bandwidth usage of
     minimum 128 Kilobytes per second to optimize deployment of
     component updates between ServerProtect Information Server and
     Normal Server. If RPC communication malfunctions over either the
     Named Pipe protocol or TCP, ServerProtect 5.8 will automatically
     switch from the non-functioning protocol to the other. To manage
     the Windows Server, an Information Server must be installed.

   * For ActiveUpdate 2.8, additional 3-GB disk space is required if
     Smart Duplicate is enabled. In this case, the cached pattern number
     must be set to the value of 14.


   4.3 Management Console
   -----------------------
   * CPU: 2.5 GHz Intel Pentium IV processor or 3.0 GHz EM64T Intel
     processor or 2.0 GHz AMD Athlon 64-bit processor (or equivalent)

   For Server Environment:

   * DRAM: Minimum 1-GB, 2-GB recommended

   * Operating System:

     - Windows Server 2003 Standard/Enterprise SP2 or above (x86)
     - Windows Server 2003 Standard/Enterprise SP2 or above (x64)
     - Windows Server 2003 R2 Standard/Enterprise SP2 (x86)
     - Windows Server 2003 R2 Standard/Enterprise SP2 (x64)
     - Windows Server 2008 Standard/Enterprise SP2 (x86)
     - Windows Server 2008 Standard/Enterprise SP2 (x64)
     - Windows Server 2008 R2 Standard/Enterprise SP1 (x64)
     - Windows Server 2012 Foundation Edition
     - Windows Server 2012 Essentials Edition
     - Windows Server 2012 Standard Edition
     - Windows Server 2012 Datacenter Edition
     - Windows Storage Server 2012 Standard Edition
     - Windows Storage Server 2012 Workgroup Edition

   For Client Environment:

   * DRAM: Minimum 512-MB, 1-GB recommended

   * Operating System:

     - Windows XP Professional SP2 or SP3 (x86)
     - Windows XP Professional SP2 or SP3 (x64)
     - Windows Vista Business/Enterprise/Ultimate SP1 (x86)
     - Windows Vista Business/Enterprise/Ultimate SP1 (x64)
     - Windows 7 Professional/Enterprise/Ultimate SP1 (x86)
     - Windows 7 Professional/Enterprise/Ultimate SP1 (x64)
     - Windows 8/Windows 8 Pro/Windows 8 Enterprise 32-bit
     - Windows 8/Windows 8 Pro/Windows 8 Enterprise 64-bit

   * Disk Space: 500-MB

   * A monitor with resolution of 1024x768 or higher.

   * A CD-ROM drive.

   * Network protocols and services: TCP/IP, Microsoft Network, and RPC
     services must be running on Windows Server family operating system.


   4.4 NetApp Filer and Hitachi NAS
   ----------------------------------------------------------
   To communicate with ServerProtect, the virus scan function must be
   enabled on the NetApp Filer and Hitachi NAS.

   The NetApp Filer proprietary operating system:
   - Data ONTAP(TM) 7.x Series
   - Data ONTAP 8.0, 8.1 and 8.2 7-Mode
   - Data ONTAP 8.2.1 Cluster-Mode

   Note: A NetApp Cluster-Mode AVShim (called by NetApp as Clustered
   Data ONTAP Antivirus Connector) cannot be deployed on Windows Server
   2003 but must be installed on the same computer with the Normal
   Server. If you want to use a Cluster-Mode AVShim, install the Normal
   Server on a Windows operating system later than Windows Server 2003.

   Hitachi NAS:
   - HNAS firmware 7.0.x
   - HNAS firmware 8.1.x

   For optimal scanning performance, Trend Micro recommends the
   connection between NetApp filer or Hitachi NAS and a Scan Server to
   have a bandwidth of at least 1 Gigabit per second.

   Note: The Scan Server must be located in the same domain as
         Hitachi NAS to correctly support the virus scan option.


5. Installation/Uninstallation
========================================================================
   5.1 Installation
   =====================================================================
   To install this service patch:

   1. Close the Management Console. If this is not running at the time
      of installation, proceed with the next step.

   2. Copy the "spnaf_580_win_en_sp1_b1151.exe" patch installation file
      to a temporary folder.

   3. Run the patch file. The license screen appears.

   4. If you disagree with the terms of the legal agreement, choose the
      "I do not agree with the terms of the legal agreement." option
      and click "Cancel" to abort the installation. Otherwise, choose
      the "I accept the terms of the legal agreement" and click "Next".
      The "readme" appears.

   5. Read the contents of the readme carefully and click "Install".

      The Information Server deploys the patch to Normal Servers 30
      seconds after the installation is completed and restarts the
      ServerProtect services.

   Note: If the installation does not complete successfully,
         contact Trend Micro technical support.

   To apply this patch to a Management Console that is not associated
   with the computer hosting the Information Server:

   1. Apply the patch to the Information Server.

   2. Close the Management Console.

   3. Go to the Management Console home directory and back up the
      "Admin.exe," "Adm_enu.dll," "ADM_ENU.chm" and "AgentClient.dll"
      files to another location.

   4. On the Information Server, find the home directory and copy the
      "Admin.exe," "Adm_enu.dll," "ADM_ENU.chm" and "AgentClient.dll"
      files. Replace those files in the Management Console home
      directory with the copied files.

   5.2 Uninstallation
   =====================================================================
   To roll back to the previous build:

   1. Run the following shell commands to stop all ServerProtect
      services:

      net stop spntsvc
      net stop earthagent
      net stop "TrendMicro Infrastructure"

   2. Rename the backup files in the ServerProtect home directory
      and use them to replace the current files. The names of the
      backup files have "bak" in the extension.

   3. Run the following commands to start the ServerProtect services:

      net start spntsvc
      net start earthagent
      net start "TrendMicro Infrastructure"

      Note: The "TrendMicro Infrastructure" refers to the CMAgent
            Service. You only need to issue the 'net end/start
            "TrendMicro Infrastructure"' commands if this service is
            installed.


6. Post-installation Configuration
========================================================================
   No special post-installation steps are required.

   Note: Trend Micro recommends that updating all components immediately
         after installing the product.


7. Known Issues
========================================================================
     Here are the known issues in this release:

   7.1 Empty domain not displayed in Control Manager.
   =====================================================================
       Empty domain information is not updated to the Control Manager
       server, and therefore will not be displayed on the
       Control Manager server.

   7.2 Previous versions of the ServerProtect Management Console
       cannot be used to manage the ServerProtect 5.8 Information
       Server.
   =====================================================================
       The version used for the Management Console must be the same as
       the version used for the Information Server.

   7.3 The ServerProtect 5.8 Management Console cannot be used to manage
       previous versions of the ServerProtect Information Server.
   =====================================================================
       The version used for the Management Console must be the same as
       the version used for the Information Server.

   7.4 Control Manager cannot manage ServerProtect normally when the
       Information Server version is 5.8 and the Normal Server version
       is 5.62.
   =====================================================================
       When the Information Server is upgraded to version 5.8 from 5.62
       and the Normal Server that is managed by this Information Server
       is still in version 5.62, Control Manager will not be able to
       manage the ServerProtect 5.62 Normal Server normally.

   7.5 Macro viruses are treated as file viruses.
   =====================================================================
       Macro viruses may be treated as file viruses even if the action
       against macro viruses is specified in "Set Virus Action". It is
       because the virus scan engine considers some kinds of macro
       viruses as file viruses. Likewise, "Virus type" for those macro
       viruses is displayed as "File viruses" in "detailed information"
       of virus logs.

   7.6 Control Manager Agent install package cannot support domain names
       in Unicode character format.
   =====================================================================
       If the domain name is in Unicode, the Control Manager Agent
       displays the "Call to RegDBQueryKey failed" error message.


8. Release History
========================================================================
   - ServerProtect for NetApp Filers 5.31, September 10, 2001
   - ServerProtect for NetApp Filers 5.60, October 7, 2003
   - ServerProtect for NetApp Filers 5.61, December 22, 2003
   - ServerProtect for NetApp Filers 5.62, September 6, 2005
   - ServerProtect for NetApp Filers 5.8, March 1, 2010


9. Files Included in This Release
========================================================================

   Module Filename                              Build No.
   ---------------------------------------------------------------------
   Management Console
      Admin.exe                                 5.80.0.1151
      Adm_enu.dll                               5.80.0.1151
      AgentClient.dll                           5.80.0.1151
      ADM_ENU.chm                               n/a

   Information Server
      StRpcCln.dll                              5.80.0.1151
      Earthagent.exe                            5.80.0.1151
      EventMsg2.dll                             5.80.0.1151
      Notification.dll                          5.80.0.1151
      AgentClient.dll                           5.80.0.1151
      StUpdate.exe                              5.80.0.1151
      BIFSender.exe                             5.80.0.1151
      libcurl.dll                               7.17.1.0
      zlib.dll                                  1.2.2.0
      libeay32.dll                              1.0.0.1
      ssleay32.dll                              1.0.0.1

   32-bit Normal Server
      StRpcSrv.dll                              5.80.0.1151
      StUpdate.exe                              5.80.0.1151
      NtApRPC.dll                               5.80.0.1151
      eng50.dll                                 5.80.0.1151
      Notification.dll                          5.80.0.1151
      StRpcCln.dll                              5.80.0.1151
      AgentClient.dll                           5.80.0.1151
      EventMsg2.dll                             5.80.0.1151
      LogMaster.dll                             5.80.0.1151
      DCE.dll                                   5.80.0.1151
      SpntSvc.exe                               5.80.0.1151
      StHotFix.exe                              5.80.0.1151
      StOPP.exe                                 5.80.0.1151

   64-bit Normal Server
      StRpcSrv.dll                              5.80.0.1151
      StUpdate.exe                              5.80.0.1151
      NtApRPC.dll                               5.80.0.1151
      eng50.dll                                 5.80.0.1151
      Notification.dll                          5.80.0.1151
      StRpcCln.dll                              5.80.0.1151
      AgentClient.dll                           5.80.0.1151
      EventMsg2.dll                             5.80.0.1151
      LogMaster.dll                             5.80.0.1151
      DCE.dll                                   5.80.0.1151
      SpntSvc.exe                               5.80.0.1151
      StHotFix.exe                              5.80.0.1151
      StOPP.exe                                 5.80.0.1151

   Control Manager Agent
      libMRF_AP.dll                             1.12.0.1156
      libMRF_CM.dll                             1.12.0.1156
      libMRF_Common.dll                         1.12.0.1156
      libMRF_DM.dll                             1.12.0.1156
      libMRF_Entity.dll                         1.12.0.1156
      libTMI_DataMarshal.dll                    1.12.0.1156
      mrf.exe                                   1.12.0.1156
      MRF_CM.dll                                1.12.0.1156
      Entitymain.exe                            2.50.0.1411
      EN_Utility.dll                            2.50.0.1411
      LibEN_Conf.dll                            2.50.0.1411
      LibEN_Logger.dll                          2.50.0.1411
      libEN_SendLog.dll                         2.50.0.1411
      libEN_Product.dll                         5.80.0.1151

   Normal Server Hot Fix File
      Hotfix.ini                                n/a

   Patch files
      Tmpatch.exe                               2.2.0.1008
      readme.txt                                n/a
      license.txt                               n/a

10. Contact Information
========================================================================
   A license to the Trend Micro software usually includes the right to
   product updates, pattern file updates, and basic technical support
   for one (1) year from the date of purchase only. After the first
   year, Maintenance must be renewed on an annual basis at Trend Micro's
   then-current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email, or visit us
   at:

   http://www.trendmicro.com

   Evaluation copies of Trend Micro products can be downloaded from our
   Web site.

   Global Mailing Address/Telephone Numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:

   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice.


11. About Trend Micro
========================================================================
   Trend Micro Incorporated, a global leader in Internet content
   security and threat management, aims to create a world safe for the
   exchange of digital information for businesses and consumers.
   A pioneer in server-based antivirus with over 20 years of experience,
   we deliver top-ranked security that fits our customers' needs, stops
   new threats faster, and protects data in physical, virtualized and
   cloud environments. Powered by the Trend Micro
   Smart Protection Network(TM) infrastructure, our industry-leading
   cloud-computing security technology and products stop threats where
   they emerge, on the Internet, and are supported by 1,000+
   threat intelligence experts around the globe. For additional
   information, visit www.trendmicro.com.

   Copyright 2014, Trend Micro Incorporated. All rights reserved.
   Trend Micro, the t-ball logo, Smart Protection Network,
   ServerProtect, and Control Manager are trademarks of Trend Micro
   Incorporated and are registered in some jurisdictions. All other
   marks are the trademarks or registered trademarks of their respective
   companies.


12. License Agreement
========================================================================
   Information about your license agreement with Trend Micro can be
   viewed at:

   http://us.trendmicro.com/us/about/company/user_license_agreements/

   Third-party licensing agreements can be viewed:
      - By selecting the "About" option in the application user
        interface
      - By referring to the "Legal" page of the Getting Started Guide or
        Administrator's Guide