<> Trend Micro, Inc. September 21, 2015 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Security (for Mac(TM)) 2.0 Service Pack 1 Patch 2 - Build 3061 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Note: This readme file was current as of the date above. However, all customers are advised to check Trend Micro's web site for documentation updates at: Patch/Service Pack release documentation: http://www.trendmicro.com/download/ GM release documentation: http://docs.trendmicro.com/ Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro web site. Register during installation or online at: http://olr.trendmicro.com/ Contents =================================================================== 1. About Trend Micro Security (for Mac) 1.1 Overview of this Release 1.2 Who Should Install this Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation/Uninstallation 5.1 Installation 5.2 Uninstallation 6. Post-installation Configuration 7. Known Issues 8. Release History 9. Files Included in this Release 10. Contact Information 11. About Trend Micro 12. License Agreement =================================================================== 1. About Trend Micro Security (for Mac) ====================================================================== 1.1 Overview of this Release =================================================================== This Patch enables Trend Micro Security (for Mac) to support Mac OS X 10.11 El Capitan and includes solutions from hot fixes released after Patch 1. 1.2 Who Should Install this Release =================================================================== You should install this Patch if you plan to upgrade Mac OS X to version 10.11. 2. What's New ====================================================================== This Patch addresses the following issues and includes the following enhancement: 2.1 Enhancements =================================================================== The following enhancement is included in this Patch: Enhancement 1: Mac OS X 10.11 El Capitan Support - This Patch enables Trend Micro Security (for Mac) to support Mac OS X 10.11 El Capitan. 2.2 Resolved Known Issues =================================================================== This Patch resolves the following issues: Issue 1: When the Web Reputation feature is enabled, the Trend Micro Security (for Mac) 2.0 agent stops unexpectedly while users attempt to access web sites with URLs that contain three forward slashes "/", for example "http:///xxx/xxx.xx". ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: [Hot Fix 3040] This Patch ensures that users can successfully access these web sites when the Web Reputation feature is enabled on the Trend Micro Security (for Mac) 2.0 agent. Issue 2: Computers protected by Trend Micro Security (for Mac) 2.0 may slow down while reading data from a music CD. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: [Hot Fix 3042] This Patch improves the performance of affected computers so that these can read data from a music CD without issues. Issue 3: The Time Machine Backup feature runs very slowly on Macs protected by Trend Micro Security (for Mac) 2.0. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: [Hot Fix 3048] This Patch improves the performance of the Time Machine Backup feature in Macs protected by Trend Micro Security (for Mac) 2.0. Issue 4: The Web Reputation debug log is enabled by default and may be triggered by commonly-accessed web sites. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 4: [Hot Fix 3049] This Patch lowers the debug level of debug logs to minimize the possibility of commonly-accessed web sites triggering these logs. After applying this Patch, Web Reputation debug logs will no longer display scanned URLs. Issue 5: Large files are generated in the "/common/lib/vsapi/ tmp/" folder when Time Machine runs a backup task on the Yosemite platform. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 5: [Hot Fix 3058] This Patch resolves this issue by enabling Trend Micro Security (for Mac) to skip Time Machine back up files during scans. Issue 6: Kernel panic occurs after a Mac protected by Trend Micro Security (for Mac) 2.0 wakes up from sleep mode. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 6: [Hot Fix 3058] This Patch prevents the kernel panic issue in affected Macs. Issue 7: The popup notification for scheduled scans appears several times more after users click the "OK" button in the first popup window. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 7: [Hot Fix 3060] This Patch ensures that the popup notification for scheduled scans no longer appears after users click on the "OK" button in the current popup window. 3. Documentation Set ====================================================================== In addition to this readme.txt, the documentation set for this product includes the following: o Administrator's Guide (AG) -- Provides post-installation instructions on how to configure the settings to help you get Trend Micro Security (for Mac) "up and running". Also includes instructions on performing other administrative tasks for the day-to-day maintenance of Trend Micro Security (for Mac). o Readme.txt files -- version enhancements, basic installation, known issues, and release history. Electronic versions of the printed manuals are available at: http://docs.trendmicro.com/ o Online help -- Context-sensitive help screens that provide guidance for performing a task. o Knowledge Base -- a searchable database of known product issues, including specific problem-solving and troubleshooting topics. http://esupport.trendmicro.com 4. System Requirements ====================================================================== Trend Micro Security (for Mac) 2.0 has the following installation requirements: 4.1 Trend Micro Security Server ==================================================================== a. Trend Micro OfficeScan(TM) Server 11, 10.6, 10.5, 10.0, or 8.0 Service Pack 1 or later b. Plug-in Manager 2.0 or 1.0 with the latest patch c. Trend Micro Security (for Mac) 2.0.3024 or above Note: Refer to the Trend Micro Security (for Mac) server documentation for a list of minimum system requirements. 4.2 Trend Micro Security Client ================================================================== a. Mac OS X 10.11 El Capitan b. Mac OS X 10.10 Yosemite or later c. Mac OS X 10.9 Mavericks or later d. Mac OS X 10.8 Mountain Lion or later e. Mac OS X 10.7 Lion or later f. Mac OS X 10.6 Snow Leopard(TM) or later g. Mac OS X 10.5.5 Leopard or later 5. Installation/Uninstallation ====================================================================== 5.1 Installation =================================================================== To install this Patch on the server: 1. Create a backup of the following files in another location, for example, "C:\temp\TMSM_Backup". - C:\Program Files\Trend Micro\OfficeScan\Addon\TMSM \TMSM_HTML\ActiveUpdate\server.ini - C:\Program Files\Trend Micro\OfficeScan\Addon\TMSM \TMSM_HTML\ActiveUpdate\product - C:\Program Files\Trend Micro\OfficeScan\Addon\TMSM \TMSM_HTML\ActiveUpdate\ClientInstall 2. Copy the Patch files to a temporary folder on the Trend Micro Security Server machine, for example, "TMSM_20_SP1_Patch2_B3061.zip". 3. Double-click the "TMSMPatchAgentCmd.exe" file under the temporary folder where you extracted the patch files. 4.2 Uninstallation =================================================================== There are no uninstallation steps provided. 6. Post-installation Configuration ====================================================================== No post-installation steps are required. Note: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing this Patch. 7. Known Issues ====================================================================== There are no known issues for this Patch. 8. Release History ====================================================================== See the following web site for more information about updates to this product: http://docs.trendmicro.com/ 9. Files Included in this Release ====================================================================== Filename Build No. ------------------------------------------------------------------- tmsminstall.mpkg.zip 2.0.3061 tmsminstall.zip 2.0.3061 10. Contact Information ====================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our web site. Global Mailing Address/Telephone Numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Trend Micro Incorporated, a global leader in Internet content security and threat management, aims to create a world safe for the exchange of digital information for businesses and consumers. A pioneer in server-based antivirus with over 20 years experience, we deliver top-ranked security that fits our customers?Eneeds, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro Smart Protection Network(TM) infrastructure, our industry-leading cloud-computing security technology and products stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe. For additional information, visit www.trendmicro.com. Copyright 2015, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, and Smart Protection Network are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== Information about your license agreement with Trend Micro can be viewed at: http://us.trendmicro.com/us/about/company/user_license_agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Getting Started Guide or Administrator's Guide