<> Trend Micro Incorporated September 21, 2018 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Worry-Free(TM) Business Security 10.0 Patch - Build 1470 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This Readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates. http://www.trendmicro.com/download TIP: Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ========================================================== 1. About Worry-Free Business Security 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing 5.2 Uninstalling 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Files Included in This Release 10. Contact Information 11. About Trend Micro 12. License Agreement ========================================================== 1. About Worry-Free Business Security ====================================================================== Trend Micro Worry-Free Business Security protects small business users and assets from data theft, identity theft, risky websites, and spam (Advanced Only). 1.1 Overview of This Release =================================================================== This release contains solutions to known issues discovered after the release of Worry-Free Business Security 10.0. 1.2 Who Should Install This Release =================================================================== You should install this patch if you are running any build of Worry-Free Business Security 10.0. 2. What's New ====================================================================== This release includes the following enhancement and resolves the the following known issues: 2.1 Enhancements =================================================================== The following enhancement is included in this patch: Enhancement: N/A 2.2 Resolved Known Issues =================================================================== This patch resolves the following issues: Issue 1: (SEG-32037) AutoUpdate process may stop unexpectedly because of exception errors of log parsing. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This patch updates the Security Server to enable it to handle exception errors while parsing logs. --------------------------------------------------------------------- Issue 2: (SEG-34970) Some pages of the Security Server web console take a long time to load. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This patch updates the loading procedure to prevent this performance issue. --------------------------------------------------------------------- Issue 3: (SEG-33011) Worry free business security agent's Popup alert may not be displayed correctly. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: This patch updates the mapping between events and the corresponding messages to display the correct information. --------------------------------------------------------------------- Issue 4: (SEG-31806) In Worry-Free Business Security 10.0, "IpXfer.exe" still requires the agent password, which triggers issues when "IpXfer.exe" is used for automation. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 4: This patch resolves the issue by ensuring that when "IpXfer.exe" no longer requires the agent password when it is used for automation. ------------------------------------------------------------------- Issue 5: (SEG-34646) HTTPS web threat function does not work on certain browsers after saving global settings. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 5: This patch fixes the issue. ------------------------------------------------------------------- Issue 6: (SEG-32952) The "Best practices for ransomware prevention" link in the "Ransomware Summary" page redirects to the wrong web page. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 6: This patch replaces the URL with the correct one. ------------------------------------------------------------------- Issue 7: (SEG-30879) The Trend Micro Anti-spam addin does not load in the 32-bit version of Outlook 2016 on 64-bit operating systems and the addin location information on the "COM Add-ins" pop-up page is blank. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 7: This patch resolves the issue by ensuring that registry keys are handled correctly for the 32-bit Office 2016 Click-to-run on 64-bit operating systems. ------------------------------------------------------------------- Issue 8: (SEG-30879) The Trend Micro Anti-spam addin does not load in the 32-bit version of Outlook 2010 on 64-bit operating systems but the COM Add-ins page displays the addin location information. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 8: This patch resolves the issue by ensuring that registry keys are handled correctly for 32-bit programs on 64-bit operating systems. ------------------------------------------------------------------- Issue 9: (SEG-35874) The URL Filter Category cannot be displayed correctly because it is in a language that is different from the local L10N setting. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 9: This patch ensures that the URL Filter Category can be displayed correctly by updating L10N resources. 3. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 4. System Requirements ====================================================================== You must install Worry-Free Business Security 10.0 before installing this patch. 5. Installation ====================================================================== This section explains key steps for installing the patch. 5.1 Installing =================================================================== To install: 1. Copy the patch executable file to a temporary folder, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This patch installation package automatically rolls back the Security Server to its previous configuration if there are problems during installation. If you encounter problems after installation, manually roll back the Security Server to the original configuration. 4.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the patch package created in the "\PCCSRV\Backup\Patch_B1470" directory. 2. Copy the backup modules to the original folders. 3. Run the "TmTouch.exe" tool to trigger the hotfix mechanism. To run "TmTouch.exe": a. Open a command prompt on the server. b. At the command prompt, browse to "PCCSRV\admin\utility\touch". c. Use the following syntax to run the touch tool: TmTouch.exe {filename} Note: {filename} is the file that you want to roll back. "TmTouch.exe" changes the file creation date to the current system time. 6. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 7. Known Issues ====================================================================== There are no known issues for this patch release. 8. Release History ====================================================================== For more information about updates to this product, go to: https://autoupdate.wfbs.trendmicro.com/static/WFBS/20.0/EN/readme 9. Files Included in this Release ====================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build No. ---------------------------------------------------------------- AutoPcc.exe 20.0.0.1470 AutoPccP.exe 20.0.0.1470 libeay32.dll 1.0.2.14 openssl.exe 1.0.2n ssleay32.dll 1.0.2.14 mod_ssl.so 2018/09/11 ClnDiag.exe 20.0.0.1470 IpXfer.exe 20.0.0.1084 IpXfer_x64.exe 20.0.0.1084 BMdriver_x32.zip 2018/09/11 BMdriver_x64.zip 2018/09/11 bmservice_x32.zip 2018/09/11 bmservice_x64.zip 2018/09/11 TmAegisSysEvt.dll 2.976.0.2152 TMBMCLI.dll 2.976.0.2152 TMBMSRV.exe 2.976.0.2152 tmcomeng.dll 2.976.0.2152 TmEngDrv.dll 2.976.0.2152 TMPEM.dll 2.976.0.2152 tmtap.dll 6.0.0.1074 tmwlutil.dll 2.976.0.2152 MakeUrlFilterDB 2018/09/11 resources 2018/09/11 l10n.ransomware.js 2018/09/11 clientconsole.zip 2018/09/11 NTRtScan.exe 20.0.0.1084 CCSF_WIN32.zip 2018/09/11 DCEXIF32.dll 20.0.0.1084 fcWofieUI.dll 20.0.0.1084 libTmCAV.dll 20.0.0.1084 loadhttp.dll 20.0.0.1084 LogServer.exe 20.0.0.1084 NTRmv.exe 20.0.0.1084 OfcPfwCommon.dll 20.0.0.1084 OfcPfwSvc.dll 20.0.0.1084 OfcPfwSvc.exe 20.0.0.1084 OfcPIPC.dll 20.0.0.1084 ofc_loadhttp.dll 20.0.0.1084 PccNT.exe 20.0.0.1084 PccNTMon.exe 20.0.0.1084 PccNTUpd.exe 20.0.0.1084 plugWIFIAdv.dll 2018/09/11 TMASutility.exe 20.0.0.1084 TmdShell.dll 20.0.0.1084 TmListen.dll 20.0.0.1084 TmListen.exe 20.0.0.1084 TmListenShare.dll 20.0.0.1084 TmopCtl.dll 3.0.0.1048 TmOPP.dll 20.0.0.1084 TmPfw.exe 5.83.0.1050 TmPfwApi.dll 5.83.0.1050 TmPfwCtl.dll 5.83.0.1050 TmProxy.dll 5.82.0.1101 TmProxy.exe 5.83.0.1019 TmSock.dll 20.0.0.1084 Upgrade.exe 20.0.0.1084 tmactmon.cat 2018/09/11 tmactmon.inf 2018/09/11 tmactmon.sys 2.976.0.2150 tmcomm.cat 2018/09/11 tmcomm.inf 2018/09/11 tmcomm.sys 7.0.0.1160 tmevtmgr.cat 2018/09/11 tmevtmgr.inf 2018/09/11 tmevtmgr.sys 2.976.0.2150 tmwfp.cat 2018/09/11 tmwfp.inf 2018/09/11 TMWFP.sys 5.83.0.1055 CCSF_X64.zip 2018/09/11 DCEXIF64.dll 20.0.0.1084 libTmCAV_64x.dll 20.0.0.1084 loadhttp_64x.dll 20.0.0.1084 Ntrtscan.exe 20.0.0.1084 OfcPfwCommon_64x.dll 20.0.0.1084 OfcPfwSvc_64x.dll 20.0.0.1084 OfcPIPC_64x.dll 20.0.0.1084 ofc_loadhttp_64x.dll 20.0.0.1084 plugWIFIAdv_64x.dll 2018/09/11 TmdShell_64x.dll 20.0.0.1084 TmListenShare_64x.dll 20.0.0.1084 TmListen_64x.dll 20.0.0.1084 TmOPP_64x.dll 20.0.0.1084 TmProxy32.dll 5.82.0.1101 TmSock_64x.dll 20.0.0.1084 upgrade.exe 20.0.0.1084 SA_Uninstall.exe 4.1.100.1332 CGIOCommon.dll 20.0.0.1470 CmdHLClient.dll 20.0.0.1470 CmdHOConsole.dll 20.0.0.1470 CmdHPmc.dll 20.0.0.1470 DbServer.exe 20.0.0.1470 OfcAutoUpdate.exe 20.0.0.1470 OfcNotify.dll 20.0.0.1470 OfcService.exe 20.0.0.1470 ReportAgent.exe 20.0.0.1470 cgiShowClientAdm.exe 20.0.0.1470 cgiShowLogs.exe 20.0.0.1470 cgiShowSummary.exe 20.0.0.1470 global_setting.js 2018/09/11 Ran_WRSLog_detail.htm 2018/09/11 0.57ed8d08.bundle.js 2018/09/11 050c6424ce746e049c0aa435aa0b33e4.png 2018/09/11 0716604838f68aac5e025b3fd3c5286d.ttf 2018/09/11 0b39d1e64af23fe5437238402d08496a.svg 2018/09/11 0f1cd1fae149a2306f1fc01169171131.png 2018/09/11 265b94a9e5d82c654f2e37ed3a53ac3c.png 2018/09/11 2befa65f4173ed12202a2dbf27f0f2e2.png 2018/09/11 35071d00819547a959ef3450c129d77e.eot 2018/09/11 3eff5a4e9fb92ca96cbf2fa77649b8c1.ttf 2018/09/11 4021c0f28b768507653c9b30dd0c4901.png 2018/09/11 4a67c43bf4f17590f3442f196d381c1d.png 2018/09/11 4d2a0de8c42a1abfb2a3897611111e9e.svg 2018/09/11 674f50d287a8c48dc19ba404d20fe713.eot 2018/09/11 7a534adc97516d3048bd4fd9cfef171a.png 2018/09/11 7b579a44852cf8d4816966b61d1255df.png 2018/09/11 81436770636b45508203b3022075ae73.ttf 2018/09/11 84fb603d788fdc30bef8e9c4c252aadb.woff2 2018/09/11 8a53d21a4d9aa1aac2bf15093bd748c4.woff 2018/09/11 912ec66d7572ff821749319396470bde.svg 2018/09/11 af39e41be700d6148c61a6c1ffc84215.svg 2018/09/11 af7ae505a9eed503f8b8e6982036873e.woff2 2018/09/11 b06871f281fee6b241d60582ae9369b9.ttf 2018/09/11 c0a4d0e0609de18c0dc148273339fb75.png 2018/09/11 d6c7e9d3e5adb7a5261c5ad9f7d3caaa.woff 2018/09/11 d8a8d46fb552f0b8f99dd1ada62694ff.woff 2018/09/11 d9c6d360d27eac625da0405245ec9f0d.eot 2018/09/11 f6f4476c761511d9086ef0fd4d2137eb.png 2018/09/11 favicon.ico 2018/09/11 fcad2a86d81e58a6dc60e4ad4adb39c0.eot 2018/09/11 fee66e712a8a08eef5805a46892932ad.woff 2018/09/11 index.html 2018/09/11 main.cad007d5.bundle.js 2018/09/11 main.css 2018/09/11 locale.json 2018/09/11 resource.json 2018/09/11 table.json 2018/09/11 loading.gif 2018/09/11 icon-error-48.png 2018/09/11 icon-info-48.png 2018/09/11 icon-success-48.png 2018/09/11 icon-warning-48.png 2018/09/11 icon_message_info.svg 2018/09/11 icon_message_warn.svg 2018/09/11 icon_warning_red.png 2018/09/11 ico_collapse.png 2018/09/11 ico_open.png 2018/09/11 B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed client files in this patch. - 32-bit client total = 71.34 MB - 64-bit client total = 92.47 MB 10. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2018, Trend Micro Incorporated. All rights reserved. Trend Micro, Worry-Free, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide