<> Trend Micro Incorporated June 14, 2018 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Worry-Free(TM) Business Security 9.5 Critical Patch - Build 1470 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This Readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates. http://www.trendmicro.com/download TIP: Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ========================================================== 1. About Worry-Free Business Security 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing 5.2 Uninstalling 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Files Included in This Release 10. Contact Information 11. About Trend Micro 12. License Agreement ========================================================== 1. About Worry-Free Business Security ====================================================================== Trend Micro Worry-Free Business Security protects small business users and assets from data theft, identity theft, risky websites, and spam (Advanced Only). 1.1 Overview of This Release =================================================================== This release contains solutions to known issues discovered after the release of Worry-Free Business Security 9.5 and enables it to support the Windows 10 April 2018 Update. 1.2 Who Should Install This Release =================================================================== You should install this patch if you are running any build of Worry-Free Business Security 9.5. 2. What's New ====================================================================== This release includes the following enhancement and resolves the the following known issues: 2.1 Enhancements =================================================================== The following enhancement is included in this patch: Enhancement: Windows Update - This patch enables Worry-Free Business Security to support Windows 10 April 2018 Update. 2.2 Resolved Known Issues =================================================================== This patch resolves the following issues: Issue 1: The Windows Security Center displays "Status unavailable" for the firewall service. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This patch applies the correct status string to ensure that the correct firewall status appears on the Windows Security Center. 3. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 4. System Requirements ====================================================================== You must install Worry-Free Business Security 9.5 Patch 1 before installing this patch. 5. Installation ====================================================================== This section explains key steps for installing the patch. 5.1 Installing =================================================================== To install: 1. Copy the patch executable file to a temporary folder, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This patch installation package automatically rolls back the Security Server to its previous configuration if there are problems during installation. If you encounter problems after installation, manually roll back the Security Server to the original configuration. 4.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the patch package created in the "\PCCSRV\Backup\CriticalPatch_B1470" directory. 2. Copy the backup modules to the original folders. 3. Run the "TmTouch.exe" tool to trigger the hotfix mechanism. To run "TmTouch.exe": a. Open a command prompt on the server. b. At the command prompt, browse to "PCCSRV\admin\utility\touch". c. Use the following syntax to run the touch tool: TmTouch.exe {filename} Note: {filename} is the file that you want to roll back. "TmTouch.exe" changes the file creation date to the current system time. 6. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 7. Known Issues ====================================================================== There are no known issues for this patch release. 8. Release History ====================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 9. Files Included in this Release ====================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build No. ---------------------------------------------------------------- BMdriver_x32.zip 2018/05/31 BMdriver_x64.zip 2018/05/31 bmservice_x32.zip 2018/05/31 bmservice_x64.zip 2018/05/31 TmAegisSysEvt.dll 2.976.0.2152 TMBMCLI.dll 2.976.0.2152 TMBMSRV.exe 2.976.0.2152 tmcomeng.dll 2.976.0.2152 TmEngDrv.dll 2.976.0.2152 TMPEM.dll 2.976.0.2152 tmtap.dll 6.0.0.1074 tmwlutil.dll 2.976.0.2152 CCSF_WIN32.zip 2018/06/14 libNetCtrl.dll 19.50.0.1144 OfcPfwSvc.dll 19.50.0.1142 OfcPfwSvc.exe 19.50.0.1142 TMAS_ENG_WIN32.zip 2018/06/14 TmListen.dll 19.50.0.1144 TmListen.exe 19.50.0.1144 TmListenShare.dll 19.50.0.1144 TmPfw.exe 5.83.0.1050 TmPfwApi.dll 5.83.0.1050 TmPfwCtl.dll 5.83.0.1050 tmactmon.cat 2018/05/31 tmactmon.inf 2018/05/31 tmactmon.sys 2.976.0.2150 tmcomm.cat 2018/05/31 tmcomm.inf 2018/05/31 tmcomm.sys 7.0.0.1160 tmevtmgr.cat 2018/05/31 tmevtmgr.inf 2018/05/31 tmevtmgr.sys 2.976.0.2150 tmwfp.cat 2018/06/06 tmwfp.inf 2018/06/06 TMWFP.sys 5.83.0.1051 CCSF_X64.zip 2018/06/14 libNetCtrl_64x.dll 19.50.0.1144 OfcPfwSvc_64x.dll 19.50.0.1142 TMAS_ENG_X64.zip 2018/06/14 TmListenShare_64x.dll 19.50.0.1144 TmListen_64x.dll 19.50.0.1144 OfcService.exe 19.5.0.1470 B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed client files in this patch. - 32-bit client total = 42.11 MB - 64-bit client total = 62.70 MB 10. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2018, Trend Micro Incorporated. All rights reserved. Trend Micro, Worry-Free, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide