<> Trend Micro Incorporated April 27, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Worry-Free(TM) Business Security 10.0 Service Pack 1 Patch - Build 2203 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This Readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates. http://www.trendmicro.com/download TIP: Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ========================================================== 1. About Worry-Free Business Security 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing 5.2 Uninstalling 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Files Included in This Release 10. Contact Information 11. About Trend Micro 12. License Agreement ========================================================== 1. About Worry-Free Business Security ====================================================================== Trend Micro Worry-Free Business Security protects small business users and assets from data theft, identity theft, risky websites, and spam (Advanced Only). 1.1 Overview of This Release =================================================================== This release contains solutions to known issues discovered after the release of Worry-Free Business Security 10.0 Service Pack 1. 1.2 Who Should Install This Release =================================================================== You should install this patch if you are running any build of Worry-Free Business Security 10.0 Service Pack 1. 2. What's New ====================================================================== This release includes the following enhancement and resolves the the following known issues: 2.1 Enhancements =================================================================== There are no enhancements for this release. 2.2 Resolved Known Issues =================================================================== This patch resolves the following issues: Issue 1: (SEG-68696) The OpenSSL version Worry-Free Business Security 10.0 Service Pack 1 requires an upgrade. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This patch upgrades OpenSSL version used by Apache(TM). Issue 2: (SEG-70260) The "Sharing Services" category on the blocking page does not match the corresponding category on the URL Filtering policy. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This patch ensures that both categories match. Issue 3: (SEG-66718) A compatibility issue may prevent Mimecast from working normally on agent computers. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: This patch resolves the compatibility issue. Issue 4: (SEG-55223) A protected computer may restart repeatedly after the second or third scheduled scan. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 4: This patch resolves this issue. Issue 5: (SEG-70402) Some agents appear offline and remain in updating status because "w3wp.exe" stops unexpectedly. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 5: This patch resolves this issue. Issue 6: (SEG-73885) Some protected computers may stop responding. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 6: This patch prevents this issue. 3. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 4. System Requirements ====================================================================== You must install Worry-Free Business Security 10.0 Service Pack 1 before installing this patch. 5. Installation ====================================================================== This section explains key steps for installing the patch. 5.1 Installing =================================================================== To install: 1. Copy the patch executable file to a temporary folder, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This patch installation package automatically rolls back the Security Server to its previous configuration if there are problems during installation. If you encounter problems after installation, manually roll back the Security Server to the original configuration. 5.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the patch package created in the "\PCCSRV\Backup\Patch_B2203" directory. 2. Copy the backup modules to the original folders. 3. Run the "TmTouch.exe" tool to trigger the hotfix mechanism. To run "TmTouch.exe": a. Open a command prompt on the server. b. At the command prompt, browse to "PCCSRV\admin\utility\touch". c. Use the following syntax to run the touch tool: TmTouch.exe {filename} NOTE: {filename} is the file that you want to roll back. "TmTouch.exe" changes the file creation date to the current system time. 6. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 7. Known Issues ====================================================================== There are no known issues for this patch release. 8. Release History ====================================================================== For more information about updates to this product, go to: https://autoupdate.wfbs.trendmicro.com/static/WFBS/20.0/EN/readme 9. Files Included in this Release ====================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build No. ---------------------------------------------------------------- openssl_template.cnf 2020/04/17 ssl.conf 2020/04/17 build.exe 2.86.0.1108 build64.exe 2.86.0.1108 ciuas32.dll 1.0.0.2075 ciuas64.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 ciussi64.dll 2.0.0.2074 expapply.dll 8.4.2.0 expapply64.dll 8.4.2.0 expbuild.dll 8.4.2.0 expbuild64.dll 8.4.2.0 icrcauapi.dll 2.5.0.1115 liblwtpciu32.dll 1.0.0.1005 liblwtpciu64.dll 1.0.0.1005 patch.exe 2.86.0.1108 patch64.exe 2.86.0.1108 patchbld.dll 12.21.0.0 patchw32.dll 12.22.0.0 patchw64.dll 12.22.0.0 pbld64.dll 12.20.0.0 psmc.dll 8.4.2.0 psmc64.dll 8.4.2.0 tmuninst.dll 20.0.0.2203 tmupdate.dll 2.86.0.1108 tmupdate64.dll 2.86.0.1108 tsc.exe 7.5.0.1137 tsc64.exe 7.5.0.1137 apache.msi 2020/04/17 libeay32.dll 1.0.2.19 openssl.exe 1.0.2n ssleay32.dll 1.0.2.19 clientmsisetup_template_x64 2020/04/17 clientmsisetup_template_x86 2020/04/17 bmdriver_x32.zip 2020/04/17 bmdriver_x64.zip 2020/04/17 bmservice_x32.zip 2020/04/17 bmservice_x64.zip 2020/04/17 dce-exe-mssign-32x64.zip 2020/04/17 dce-exe-mssign.zip 2020/04/17 ssapi32_624035.zip 2020/04/17 ssapi64_624035.zip 2020/04/17 ssapi32.dll 6.2.1.4035 tmaegissysevt.dll 2.98.0.1259 tmbmcli.dll 2.98.0.1259 tmbmsrv.exe 2.98.0.1259 tmcomeng.dll 2.98.0.1259 tmengdrv.dll 2.98.0.1259 tmpem.dll 2.98.0.1259 tmsysevt.dll 8.20.0.1030 tmtap.dll 6.0.0.1074 tmwlutil.dll 2.98.0.1259 ssapi64.dll 6.2.1.4035 makeurlfilterdb 2020/04/17 resources 2020/04/17 notification.htm 2020/04/17 clientconsole.zip 2020/04/17 ntrtscan.exe 20.0.0.2056 AgentStatusDC.zip 2020/04/17 ATTK_prog_x86.zip 2020/04/17 CCSF_WIN32.zip 2020/04/17 fcWofieUI.dll 20.0.0.2056 ICRCHdler.dll 2.83.0.1021 libcurl.dll 7.66.0.0 NTRmv.exe 20.0.0.2056 OfcPIPC.dll 20.0.0.2056 osfAgent.dll 20.0.0.2056 PccNT.exe 20.0.0.2056 PccNTMon.exe 20.0.0.2056 TMAS_ENG_WIN32.zip 2020/04/17 TmListen.dll 20.0.0.2056 TmListen.exe 20.0.0.2056 TmListenShare.dll 20.0.0.2056 Upgrade.exe 20.0.0.2056 tmactmon.cat 2020/04/17 tmactmon.inf 2020/04/17 tmactmon.sys 2.98.0.1203 tmcomm.cat 2020/04/17 tmcomm.inf 2020/04/17 tmcomm.sys 8.20.0.1030 tmevtmgr.cat 2020/04/17 tmevtmgr.inf 2020/04/17 tmevtmgr.sys 2.98.0.1203 ATTK_prog_x64.zip 2020/04/17 CCSF_X64.zip 2020/04/17 Ntrtscan.exe 20.0.0.2056 OfcPIPC_64x.dll 20.0.0.2056 osfAgent_64x.dll 20.0.0.2056 TMAS_ENG_X64.zip 2020/04/17 TmListenShare_64x.dll 20.0.0.2056 TmListen_64x.dll 20.0.0.2056 upgrade.exe 20.0.0.2056 cgilog.exe 20.0.0.2203 cgiocommon.dll 20.0.0.2203 cgirecvfile.exe 20.0.0.2203 cgishare.dll 20.0.0.2203 isapiclient.dll 20.0.0.2203 isapiclientx64.dll 20.0.0.2203 isapiclientx86.dll 20.0.0.2203 cmdhlclient.dll 20.0.0.2203 cmdhoconsole.dll 20.0.0.2203 dbserver.exe 20.0.0.2203 ofcautoupdate.exe 20.0.0.2203 ofcdownload.dll 20.0.0.2203 ofchotfix.exe 20.0.0.2203 ofcservice.exe 20.0.0.2203 cgichkmasterpwd.exe 20.0.0.2203 cgishowclientadm.exe 20.0.0.2203 cgishowlogs.exe 20.0.0.2203 cgishowserveradm.exe 20.0.0.2203 cgishowsummary.exe 20.0.0.2203 cgiremoteinstall.exe 20.0.0.2203 add_server_remoteinstall.js 2020/04/17 B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed client files in this patch. - 32-bit client total = 122.77 MB - 64-bit client total = 169.46 MB 10. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2020, Trend Micro Incorporated. All rights reserved. Trend Micro, Worry-Free, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide