<> Trend Micro Incorporated July 17, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Worry-Free(TM) Business Security 10.0 Service Pack 1 Patch - Build 2228 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This Readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates. http://www.trendmicro.com/download TIP: Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ========================================================== 1. About Worry-Free Business Security 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing 5.2 Uninstalling 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Files Included in This Release 10. Contact Information 11. About Trend Micro 12. License Agreement ========================================================== 1. About Worry-Free Business Security ====================================================================== Trend Micro Worry-Free Business Security protects small business users and assets from data theft, identity theft, risky websites, and spam (Advanced Only). 1.1 Overview of This Release =================================================================== This release contains solutions to known issues discovered after the release of Worry-Free Business Security 10.0 Service Pack 1. 1.2 Who Should Install This Release =================================================================== You should install this patch if you are running any build of Worry-Free Business Security 10.0 Service Pack 1. 2. What's New ====================================================================== This release includes the following enhancement and resolves the the following known issues: 2.1 Enhancements =================================================================== The following enhancements are included in this patch: Enhancement 1: Windows Update - This patch enables Worry-Free Business Security to support Microsoft(TM) Windows(TM) 10 May 2020 Update. Enhancement 2: Edge Support - This patch enables Worry-Free Business Security to support the new Microsoft Edge(TM) web browser that is based on Chromium. 2.2 Resolved Known Issues =================================================================== This patch resolves the following issues: Issue 1: (SEG-75134) An issue prevents Worry-Free Business Security agents from upgrading to Patch 2190. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This patch resolves the agent upgrade issue. Issue 2: (SEG-73743)(SEG-58165) An issue prevents users from uninstalling the Worry-Free Business Security Windows Security Center Service using the SA_Unintall tool. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This patch resolves the issue. Issue 3: (SEG-71476) Worry-Free Business Security generates blank PDF reports. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: This patch resolves this issue. Issue 4: (SEG-70686) Blue screen of death (BSOD) occurs on some protected computers. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 4: This patch resolves this issue. Issue 5: (SEG-70400) (SEG-67924) Some agents remain under "Updating Program" status for a long time. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 5: This patch resolves this issue. Issue 6: (SEG-72382) Users cannot access certain websites when the Trend Micro Osprey Plugin is enabled. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 6: This patch resolves the issue. Issue 7: (SEG-62198) Worry-Free Business Security does not create an event log when users change the console password. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 7: This patch ensures that Worry-Free Business Security creates an event log each time a user changes the console password. Issue 8: (SEG-77794) Issues prevent users from configuring the exclusion settings on clients successfully. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 8: This patch resolves these issues so users can configure the exclusion settings on clients. Issue 9: (SEG-78085) A high CPU usage issue occurs after users install Patch 2203. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 9: This patch resolves the high CPU usage issue. 3. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 4. System Requirements ====================================================================== You must install Worry-Free Business Security 10.0 Service Pack 1 before installing this patch. 5. Installation ====================================================================== This section explains key steps for installing the patch. 5.1 Installing =================================================================== To install: 1. Copy the patch executable file to a temporary folder, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This patch installation package automatically rolls back the Security Server to its previous configuration if there are problems during installation. If you encounter problems after installation, manually roll back the Security Server to the original configuration. 5.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Locate the backup folder that the patch package created in the "\PCCSRV\Backup\Patch_B2228" directory. 2. Copy the backup modules to the original folders. 3. Run the "TmTouch.exe" tool to trigger the hotfix mechanism. To run "TmTouch.exe": a. Open a command prompt on the server. b. At the command prompt, browse to "PCCSRV\admin\utility\touch". c. Use the following syntax to run the touch tool: TmTouch.exe {filename} NOTE: {filename} is the file that you want to roll back. "TmTouch.exe" changes the file creation date to the current system time. 6. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 7. Known Issues ====================================================================== There are no known issues for this patch release. 8. Release History ====================================================================== For more information about updates to this product, go to: https://autoupdate.wfbs.trendmicro.com/static/WFBS/20.0/EN/readme 9. Files Included in this Release ====================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build No. ---------------------------------------------------------------- openssl_template.cnf 2020/07/17 ssl.conf 2020/07/17 build.exe 2.86.0.1108 build64.exe 2.86.0.1108 ciuas32.dll 1.0.0.2075 ciuas64.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 ciussi64.dll 2.0.0.2074 expapply.dll 8.4.2.0 expapply64.dll 8.4.2.0 expbuild.dll 8.4.2.0 expbuild64.dll 8.4.2.0 icrcauapi.dll 2.5.0.1115 liblwtpciu32.dll 1.0.0.1005 liblwtpciu64.dll 1.0.0.1005 patch.exe 2.86.0.1108 patch64.exe 2.86.0.1108 patchbld.dll 12.21.0.0 patchw32.dll 12.22.0.0 patchw64.dll 12.22.0.0 pbld64.dll 12.20.0.0 psmc.dll 8.4.2.0 psmc64.dll 8.4.2.0 tmuninst.dll 20.0.0.2228 tmupdate.dll 2.86.0.1108 tmupdate64.dll 2.86.0.1108 tsc.exe 7.5.0.1149 tsc64.exe 7.5.0.1149 apache.msi 2020/07/17 libeay32.dll 1.0.2.21 openssl.exe 1.0.2n ssleay32.dll 1.0.2.21 OfcPIPC.dll 20.0.0.2076 TMRMAgentforWFBS.exe 3.5.1189.0 clientmsisetup_template_x64 2020/07/17 clientmsisetup_template_x86 2020/07/17 bmdriver_x32.zip 2020/07/17 bmdriver_x64.zip 2020/07/17 bmservice_x32.zip 2020/07/17 bmservice_x64.zip 2020/07/17 dce-exe-mssign-32x64.zip 2020/07/17 dce-exe-mssign.zip 2020/07/17 ssapi32_624035.zip 2020/07/17 ssapi64_624035.zip 2020/07/17 ssapi32.dll 6.2.1.4035 tmaegissysevt.dll 2.98.0.1430 tmbmcli.dll 2.98.0.1430 tmbmsrv.exe 2.98.0.1430 tmcomeng.dll 2.98.0.1430 tmengdrv.dll 2.98.0.1430 tmpem.dll 2.98.0.1430 tmsysevt.dll 8.53.0.1016 tmtap.dll 6.0.0.1074 tmwlutil.dll 2.98.0.1430 ssapi64.dll 6.2.1.4035 wfbsresetpw.exe 20.0.0.2228 makeurlfilterdb 2020/07/17 resources 2020/07/17 notification.htm 2020/07/17 clientconsole.zip 2020/07/17 ntrtscan.exe 20.0.0.2076 AgentStatusDC.zip 2020/07/17 ATTK_prog_x86.zip 2020/07/17 CCSF_WIN32.zip 2020/07/17 fcWofieUI.dll 20.0.0.2076 ICRCHdler.dll 2.83.0.1021 libcurl.dll 7.66.0.0 LogServer.exe 20.0.0.2076 NTRmv.exe 20.0.0.2076 osfAgent.dll 20.0.0.2076 PccNT.exe 20.0.0.2076 PccNTMon.exe 20.0.0.2076 PccNTUpd.exe 20.0.0.2076 TMAS_ENG_WIN32.zip 2020/07/17 TmListen.dll 20.0.0.2076 TmListen.exe 20.0.0.2076 TmListenShare.dll 20.0.0.2076 TmopCfg.dll 5.1.0.1028 Tmopcfscan.dll 5.1.0.1028 TmopCtl.dll 5.1.0.1028 TmopDbg.dll 5.1.0.1028 TmoppeCertPin.dll 5.1.0.1028 TmoppeEvts.dll 5.1.0.1028 TmoppeHosF.dll 5.1.0.1028 TmoppePDP.dll 5.1.0.1028 TmoppeSAL.dll 5.1.0.1028 TmoppeSsF.dll 5.1.0.1028 TmoppeUrlF.dll 5.1.0.1028 TmoppeVS.dll 5.1.0.1028 TmopphDns.dll 5.1.0.1028 TmopphHttp.dll 5.1.0.1028 TmopphHttp2.dll 5.1.0.1028 TmopphPop3.dll 5.1.0.1028 TmopphSmtp.dll 5.1.0.1028 TmopphSocks.dll 5.1.0.1028 TmopphSvrHello.dll 5.1.0.1028 TmopPlgAdp.dll 5.1.0.1028 Tmopsent.dll 5.1.0.1028 TmopsmHttp.dll 5.1.0.1028 TmopsmMail.dll 5.1.0.1028 TmopsmProxy.dll 5.1.0.1028 TmOsprey.REG 2020/07/17 Upgrade.exe 20.0.0.2076 tmactmon.cat 2020/07/17 tmactmon.inf 2020/07/17 tmactmon.sys 2.98.0.1421 tmcomm.cat 2020/07/17 tmcomm.inf 2020/07/17 tmcomm.sys 8.20.0.1040 tmevtmgr.cat 2020/07/17 tmevtmgr.inf 2020/07/17 tmevtmgr.sys 2.98.0.1421 tmusa.cat 2020/07/17 tmusa.inf 2020/07/17 tmusa.sys 5.1.0.1010 ATTK_prog_x64.zip 2020/07/17 CCSF_X64.zip 2020/07/17 Ntrtscan.exe 20.0.0.2076 OfcPIPC_64x.dll 20.0.0.2076 osfAgent_64x.dll 20.0.0.2076 TMAS_ENG_X64.zip 2020/07/17 TmListenShare_64x.dll 20.0.0.2076 TmListen_64x.dll 20.0.0.2076 upgrade.exe 20.0.0.2076 sa_uninstall.exe 20.0.0.2228 ofcpipc.dll 20.0.0.2076 cgilog.exe 20.0.0.2228 cgiocommon.dll 20.0.0.2228 cgirecvfile.exe 20.0.0.2228 cgishare.dll 20.0.0.2228 isapiclient.dll 20.0.0.2228 isapiclientx64.dll 20.0.0.2228 isapiclientx86.dll 20.0.0.2228 cmdhlclient.dll 20.0.0.2228 cmdhoconsole.dll 20.0.0.2228 CmdHPmc.dll 20.0.0.2228 dbserver.exe 20.0.0.2228 icrchdler.dll 2.82.0.1117 ofcautoupdate.exe 20.0.0.2228 ofcdownload.dll 20.0.0.2228 ofchotfix.exe 20.0.0.2228 ofcnotifyqueue.dll 20.0.0.2229 ofcservice.exe 20.0.0.2228 perficrcperfmonmgr.dll 2.82.0.1036 cgichkmasterpwd.exe 20.0.0.2228 cgishowclientadm.exe 20.0.0.2228 cgishowlogs.exe 20.0.0.2228 cgishowserveradm.exe 20.0.0.2228 cgishowsummary.exe 20.0.0.2228 cgiremoteinstall.exe 20.0.0.2228 add_server_remoteinstall.js 2020/07/17 B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed client files in this patch. - 32-bit client total = 135.55 MB - 64-bit client total = 189.01 MB 10. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2020, Trend Micro Incorporated. All rights reserved. Trend Micro, Worry-Free, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide