This Critical Patch resolves the following issue(s):
An issue prevents the Trend Micro Apex One Data Protection Service from starting after Apex One Critical Patch 8417 is applied on a computer running on the Microsoft™ Windows™ 7 platform.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
When the Apex One Data Protection Service is enabled on the Apex One Security Agent, sharing files over a network may be delayed or blocked.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
DLP Violation Detection alerts may be generated through the HTTP/HTTPS channels when users drag files onto web browsers and the action is not for file upload.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
An issue related to the Apex One Data Protection Service can disable the Wireless NIC interface unexpectedly when users start the Mozilla(R) Firefox(R) web browser on protected computers.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
There are no enhancements for this Critical Patch release.
A. Files for Current Issue(s) ------------------------------------------------------------------- Filename Build Number ------------------------------ ------------ Apex One\PCCSRV\Admin\Utility\EdgeServer\*.* Apex One\PCCSRV\Admin\Utility\SQL\*.* Apex One\PCCSRV\Pccnt\Disk1\*.* Apex One\PCCSRV ------------------------------------------------------------------- autopcc.exe 14.0.0.8422 autopcc.msg * autopccp.exe 14.0.0.8422 cgiresutf8.dll 14.0.0.8422 cgishare.dll 14.0.0.8422 cpprest141_2_10.dll * datfhs.dll 14.0.0.8317 dzip32.dll 3.0.0.15 flowcontrol.dll 14.0.0.8422 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.21 libnetctrl.dll 14.0.0.8317 loadhttp.dll 14.0.0.8317 microsoft.web.administration.dll 10.0.14393.0 ofcpfwcommon.dll 14.0.0.8317 ofcshare.dll 14.0.0.8422 ofcsvcconfig.exe 14.0.0.8422 ofcupd.exe 14.0.0.8422 ofc_loadhttp.dll 14.0.0.8317 osf_iproduct.xml * pccwfwmo.dll 14.0.0.8317 readme.htm * setcgitimeout.exe 14.0.0.8422 sqlite3.dll * ssleay32.dll 1.0.2.21 svcmgr.dll 14.0.0.8422 svrsetupscloudtool.exe 14.0.0.8422 svrsvcsetup.exe 14.0.0.8422 svrsvcsetup_64x.exe 14.0.0.8422 svrunirc.dll 14.0.0.8422 timestring.dll 14.0.0.8317 timestring_64x.dll 14.0.0.8317 tmcfwapi.dll 5.83.0.1064 tmicfgapi.dll 1.11.0.1012 tmnotify.dll 1.5.0.1061 vsapi32.dll 12.0.0.1008 Apex One\PCCSRV\ ------------------------------------------------------------------- agentsdk.dll 6.2.0.1448 Apex One\PCCSRV\Admin\ ------------------------------------------------------------------- tmxfalcon.cfg * tsc.exe 7.5.0.1154 tsc64.exe 7.5.0.1154 Apex One\PCCSRV\Admin\Utility\EdgeServer\ ------------------------------------------------------------------- 0x0409.ini * data1.cab * data1.hdr * data2.cab * issetup.dll 22.0.0.330 layout.bin * setup.exe 14.0.8422.0 setup.ini * setup.inx * Apex One\PCCSRV\Admin\Utility\EdgeServer\\issetupprerequisites ------------------------------------------------------------------- microsoft .net framework 4.6.1 full.prq * microsoft visual cplusplus 2017 update 3 redistributable package (x64).prq * microsoft visual cplusplus 2017 update 3 redistributable package (x86).prq * Apex One\PCCSRV\Admin\Utility\EdgeServer\\issetupprerequisites\{08d3160a-c6c5-4c8a-8920-d30b1a28bb23} ------------------------------------------------------------------- vc_redist.x86.exe 14.13.26020.0 Apex One\PCCSRV\Admin\Utility\EdgeServer\\issetupprerequisites\{40beac6a-420f-4f8f-930d-6506d05bdd3c} ------------------------------------------------------------------- vc_redist.x64.exe 14.13.26020.0 Apex One\PCCSRV\Admin\Utility\EdgeServer\\issetupprerequisites\{506a420f-1f74-4371-9e84-eff365724daa} ------------------------------------------------------------------- ndp461-kb3102436-x86-x64-allos-enu.exe 4.6.1055.0 Apex One\PCCSRV\Admin\Utility\PLM\ ------------------------------------------------------------------- plmsetup.exe 2.5.5044.0 Apex One\PCCSRV\Admin\Utility\SQL\ ------------------------------------------------------------------- dotnetfx461.exe 4.6.1055.0 installcfgfile.ini * libeay32.dll 1.0.2.21 libsqldatabaseupgrade.dll 14.0.0.8422 ofcsqlsetup.ini * oscedbt.exe 14.0.0.8422 setschemaver.bat * setupsqlexpress.bat * sqlschemaver.ini * sqlschemaver.ini.new * sqltxfr.exe 14.0.0.8422 ssleay32.dll 1.0.2.21 timestring.dll 14.0.0.8317 tmnotify.dll 1.5.0.1061 uninstallcfgfile.ini * upgradesqlschema.bat * zlib.dll 1.31.0.1708 Apex One\PCCSRV\Admin\Utility\SQL\\upgrade ------------------------------------------------------------------- libmssqldb.dacpac * libmssqldb.dll 13.0.0.0 libmssqldbazure.dacpac * libmssqldbazure.dll 13.0.0.0 placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\10.91.1619 ------------------------------------------------------------------- 10.91.1619-superlab-libmssqldb.dacpac * master.dacpac * placeholder.txt * preupdate.sql * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\10.92.1038 ------------------------------------------------------------------- 10.92.1038-ib-libmssqldb.dacpac * master.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\10.93.1026 ------------------------------------------------------------------- 10.93.1026-eb-libmssqldb.dacpac * master.dacpac * placeholder.txt * preupdate.sql * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.0.1028 ------------------------------------------------------------------- 11.0.1028-gm-libmssqldb.dacpac * master.dacpac * placeholder.txt * preupdate.sql * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.0.2799 ------------------------------------------------------------------- 11.0.2799-ib-libmssqldb.dacpac * master.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.0.2849 ------------------------------------------------------------------- 11.0.2849-eb-libmssqldb.dacpac * master.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.0.2995 ------------------------------------------------------------------- 11.0.2995-gm-libmssqldb.dacpac * master.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.0.4150 ------------------------------------------------------------------- 11.0.4150-gm-libmssqldb.dacpac * master.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.95.1084 ------------------------------------------------------------------- 11.95.1084-superlab-libmssqldb.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.96.1004 ------------------------------------------------------------------- 11.96.1004-ib-libmssqldb.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\11.97.1033 ------------------------------------------------------------------- 11.97.1033-eb-libmssqldb.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\12.0.1222 ------------------------------------------------------------------- 12.0.1222-gm-libmssqldb.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\SQL\\upgrade\12.0.1406 ------------------------------------------------------------------- 12.0.1406-gm-libmssqldb.dacpac * placeholder.txt * Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Client\x64\ ------------------------------------------------------------------- osfext_iacclient_x64.dll 3.0.0.3041 osfext_iatasclient_x64.dll 1.7.0.1045 osfext_iesclient_x64.dll 3.5.0.1183 osfext_ivpclient_x64.dll 3.0.0.2724 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Client\x86\ ------------------------------------------------------------------- osfext_iacclient.dll 3.0.0.3041 osfext_iatasclient.dll 1.7.0.1045 osfext_iesclient.dll 3.5.0.1183 osfext_ivpclient.dll 3.0.0.2724 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iAC\ ------------------------------------------------------------------- osfext_iaccmagent.dll 3.0.0.3041 osfext_iacmasterservice.dll 3.0.0.3041 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iAC\x64\ ------------------------------------------------------------------- osfext_iaccmagent.dll 3.0.0.3041 osfext_iacmasterservice.dll 3.0.0.3041 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iATAS\ ------------------------------------------------------------------- osfext_iatascmagent.dll 1.7.0.1045 osfext_iatasmasterservice.dll 1.7.0.1045 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iATAS\x64\ ------------------------------------------------------------------- osfext_iatascmagent.dll 1.7.0.1044 osfext_iatasmasterservice.dll 1.7.0.1044 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iES\ ------------------------------------------------------------------- osfext_iescmagent.dll 3.0.0.1598 osfext_iesmasterservice.dll 3.0.0.1598 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iES\x64\ ------------------------------------------------------------------- osfext_iescmagent.dll 3.0.0.1598 osfext_iesmasterservice.dll 3.0.0.1598 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iVP\ ------------------------------------------------------------------- osfext_ivpcmagent.dll 3.0.0.2724 osfext_ivpmasterservice.dll 3.0.0.2724 Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iVP\x64\ ------------------------------------------------------------------- osfext_ivpcmagent.dll 3.0.0.2724 osfext_ivpmasterservice.dll 3.0.0.2724 Apex One\PCCSRV\CmAgent\ ------------------------------------------------------------------- productui.zip * Apex One\PCCSRV\Download\Engine\ ------------------------------------------------------------------- bmservice_x32.sig * bmservice_x32.zip * bmservice_x64.sig * bmservice_x64.zip * bmdriver_x32.sig * bmdriver_x32.zip * bmdriver_x64.sig * bmdriver_x64.zip * falcon32.sig * falcon32.zip * falcon64.sig * falcon64.zip * xhldr_x64.sig * xhldr_x64.zip * xhldr_x86.sig * xhldr_x86.zip * tsc.sig * tsc.zip * tsc64.sig * tsc64.zip * tmebc32.sig * tmebc32.zip * tmebc64.sig * tmebc64.zip * engv_amd64_ntkd.sig * engv_amd64_ntkd.zip * eng_ntkd.sig * eng_ntkd.zip * Apex One\PCCSRV\Download\Pattern\ ------------------------------------------------------------------- tmumhv2.zip * falconcfg.zip * tmgd.sig * tmgd.zip * tmgd64.sig * tmgd64.zip * trendxv.sig * trendxv.zip * Apex One\PCCSRV\Download\Product\ ------------------------------------------------------------------- dlplite.sig * dlplite.zip 6.2.1448 dlplite_3rdparty.sig * dlplite_3rdparty.zip * dlplite_3rdparty_x64.sig * dlplite_3rdparty_x64.zip * dlplite_common.sig * dlplite_common.zip 6.2.1448 dlplite_common_x64.sig * dlplite_common_x64.zip 6.2.1448 dlplite_x64.sig * dlplite_x64.zip 6.2.1448 libdlppatchagent.sig * libdlppatchagent.zip * libdlppatchagent_64x.sig * libdlppatchagent_64x.zip * Apex One\PCCSRV\Download\engine\ssapi32_v6\ ------------------------------------------------------------------- ssapi32.sig * ssapi32.zip * Apex One\PCCSRV\Download\engine\ssapi64_v6\ ------------------------------------------------------------------- ssapi64.sig * ssapi64.zip * Apex One\PCCSRV\Engine\ ------------------------------------------------------------------- saegiscounters.man * tmaegissysevt.dll 2.98.0.1496 tmbmcli.dll 2.98.0.1496 tmbmsrv.exe 2.98.0.1496 tmcomeng.dll 2.98.0.1496 tmengdrv.dll 2.98.0.1496 tmpem.dll 2.98.0.1496 tmwlutil.dll 2.98.0.1496 tmxfalcon.dll 1.7.0.1028 tmcfwapi.dll 5.83.0.1064 tmhash.dll 5.83.0.1064 tmpfw.exe 5.83.0.1064 tmpfwapi.dll 5.83.0.1064 tmpfwrul.dll 5.83.0.1064 ssapi32.dll 6.2.1.4035 tmamsiprovider.dll 8.53.0.1046 tmsysevt.dll 8.53.0.1046 Apex One\PCCSRV\Engine\CCSF\TrxHandler\ ------------------------------------------------------------------- trxhandler.dll 1.100.0.1073 Apex One\PCCSRV\Engine\X64\ ------------------------------------------------------------------- saegiscounters.man * tmaegissysevt.dll 2.98.0.1496 tmbmcli.dll 2.98.0.1496 tmbmsrv.exe 2.98.0.1496 tmcomeng.dll 2.98.0.1496 tmengdrv.dll 2.98.0.1496 tmpem.dll 2.98.0.1496 tmwlutil.dll 2.98.0.1496 tmxfalcon.dll 1.7.0.1028 tmcfwapi.dll 5.83.0.1064 tmhash.dll 5.83.0.1064 tmpfw.exe 5.83.0.1064 tmpfwapi.dll 5.83.0.1064 tmpfwrul.dll 5.83.0.1064 tsc64.exe 7.5.0.1154 ssapi64.dll 6.2.1.4035 Apex One\PCCSRV\Engine\X64\CCSF\TrxHandler\ ------------------------------------------------------------------- trxhandler.dll 1.100.0.1073 Apex One\PCCSRV\Engine\x64\ ------------------------------------------------------------------- tmamsiprovider64.dll 8.53.0.1046 tmsysevt.dll 8.53.0.1046 Apex One\PCCSRV\LWCS\ ------------------------------------------------------------------- aucfg.ini * au_wrs.exe 3.1.0.2039 build.exe 2.86.0.1023 bwlistmgmt.exe 3.1.0.2039 bwlistsearch.exe 3.1.0.2039 cccaupdate.exe 3.1.0.2039 cert5.db * ciuas32.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 icrcauapi.dll 2.5.0.1115 libbwlistfilter.dll 3.1.0.2039 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.21 liblwtpciu32.dll 1.0.0.1005 lwcsctrl.exe 3.1.0.2039 lwcsservice.exe 3.1.0.2039 migratebwlist.exe 3.1.0.2039 patch.exe 2.86.0.1023 patchbld.dll 12.21.0.0 patchw32.dll 12.21.0.0 pcre.dll * perflwcsperfmonmgr.dll 3.1.0.2039 perflwcsperfmonmgr.ini * placeholder.txt * ssleay32.dll 1.0.2.21 sym_perflwcsperfmonmgr.h * tmufeng.dll 5.0.0.1001 tmupdate.dll 2.86.0.1023 x500.db * zlib1.dll 1.2.4.0 Apex One\PCCSRV\PccNT\Drv\ ------------------------------------------------------------------- tmcomm.cat * tmcomm.inf * tmcomm.sys 8.20.0.1040 tmebc.cat * tmebc.inf * tmebc32.sys 1.5.0.1045 Apex One\PCCSRV\PccNT\Drv\x64\ ------------------------------------------------------------------- tmcomm.cat * tmcomm.inf * tmcomm.sys 8.20.0.1040 tmebc.cat * tmebc.inf * tmebc64.sys 1.5.0.1045 Apex One\PCCSRV\Pccnt\ ------------------------------------------------------------------- aoshtml.zip * aoshtml.zip.cat * Apex One\PCCSRV\Pccnt\Common\ ------------------------------------------------------------------- osfext_iacclient.dll 3.0.0.3041 osfext_iatasclient.dll 1.7.0.1045 osfext_iesclient.dll 3.5.0.1183 osfext_ivpclient.dll 3.0.0.2724 tmcfwapi.dll 5.83.0.1064 tmfphcex.exe 5.83.0.1064 tmhash.dll 5.83.0.1064 tmpfw.exe 5.83.0.1064 tmpfwapi.dll 5.83.0.1064 tmpfwctl.dll 5.83.0.1064 tmpfwctl_xp.dll 5.83.0.1064 tmpfwrul.dll 5.83.0.1064 tmwfpapi.dll 5.83.0.1064 crc0filter.dll 2.83.0.1026 icrchdler.dll 2.83.0.1026 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.21 ssleay32.dll 1.0.2.21 tmeectv.dll 3.5.0.1017 tmeesent.dll 3.5.0.1017 salperfcounters.man * tmopcfg.dll 5.1.0.1028 tmopcfscan.dll 5.1.0.1028 tmopctl.dll 5.1.0.1028 tmopdbg.dll 5.1.0.1028 tmoppecertpin.dll 5.1.0.1028 tmoppeevts.dll 5.1.0.1028 tmoppehosf.dll 5.1.0.1028 tmoppepdp.dll 5.1.0.1028 tmoppesal.dll 5.1.0.1028 tmoppessf.dll 5.1.0.1028 tmoppeurlf.dll 5.1.0.1028 tmoppevs.dll 5.1.0.1028 tmopphdns.dll 5.1.0.1028 tmopphhttp.dll 5.1.0.1028 tmopphhttp2.dll 5.1.0.1028 tmopphpop3.dll 5.1.0.1028 tmopphsmtp.dll 5.1.0.1028 tmopphsocks.dll 5.1.0.1028 tmopphsvrhello.dll 5.1.0.1028 tmopplgadp.dll 5.1.0.1028 tmopsent.dll 5.1.0.1028 tmopsmhttp.dll 5.1.0.1028 tmopsmmail.dll 5.1.0.1028 tmopsmproxy.dll 5.1.0.1028 tmopsmsvrhello.dll 5.1.0.1028 tmosprey.reg * urlfperfcounters.man * Apex One\PCCSRV\Pccnt\Disk1\ ------------------------------------------------------------------- 0x0409.ini * data1.cab * data1.hdr * data2.cab * install.exe 6.70.0.0 issetup.dll 22.0.0.330 layout.bin * setup.ini * setup.inx * setup.iss * Apex One\PCCSRV\Pccnt\Drv\ ------------------------------------------------------------------- tmnciesc.cat * tmnciesc.inf * tmnciesc.sys 3.0.0.1074 tmactmon.cat * tmactmon.inf * tmactmon.sys 2.98.0.1490 tmevtmgr.cat * tmevtmgr.inf * tmevtmgr.sys 2.98.0.1490 tmlwf.cat * tmlwf.inf * tmlwf.sys 5.83.0.1063 tmwfp.cat * tmwfp.inf * tmwfp.sys 5.83.0.1063 tmlwfins.exe 5.83.0.1063 tmwfpins.exe 5.83.0.1063 tmfilter.sys 12.200.0.1019 tmpcw.man * tmpreflt.inf * tmpreflt.sys 12.200.0.1019 tmxpflt.inf * tmxpflt.sys 12.200.0.1019 vsapint.inf * vsapint.sys 12.200.0.1019 tmeevw.cat * tmeevw.inf * tmeevw.sys 3.5.0.1017 tmusa.cat * tmusa.inf * tmusa.sys 5.1.0.1010 Apex One\PCCSRV\Pccnt\Drv\X64\ ------------------------------------------------------------------- tmnciesc.cat * tmnciesc.inf * tmnciesc.sys 3.0.0.1074 tmactmon.cat * tmactmon.inf * tmactmon.sys 2.98.0.1490 tmevtmgr.cat * tmevtmgr.inf * tmevtmgr.sys 2.98.0.1490 tmlwf.cat * tmlwf.inf * tmlwf.sys 5.83.0.1063 tmwfp.cat * tmwfp.inf * tmwfp.sys 5.83.0.1063 tmlwfins.exe 5.83.0.1063 tmwfpins.exe 5.83.0.1063 tmpcw.man * tmpreflt.inf * tmpreflt.sys 12.200.0.1019 tmxpflt.inf * tmxpflt.sys 12.200.0.1019 vsapint.inf * vsapint.sys 12.200.0.1019 tmeevw.cat * tmeevw.inf * tmeevw.sys 3.5.0.1017 tmusa.cat * tmusa.inf * tmusa.sys 5.1.0.1010 Apex One\PCCSRV\Pccnt\Win64\X64\ ------------------------------------------------------------------- osfext_iacclient_x64.dll 3.0.0.3041 osfext_iatasclient_x64.dll 1.7.0.1045 osfext_iesclient_x64.dll 3.5.0.1183 osfext_ivpclient_x64.dll 3.0.0.2724 tmcfwapi.dll 5.83.0.1064 tmfphcex.exe 5.83.0.1064 tmhash.dll 5.83.0.1064 tmpfw.exe 5.83.0.1064 tmpfwapi.dll 5.83.0.1064 tmpfwctl.dll 5.83.0.1064 tmpfwctl_xp.dll 5.83.0.1064 tmpfwrul.dll 5.83.0.1064 tmwfpapi.dll 5.83.0.1064 crc0filter.dll 2.83.0.1026 icrchdler.dll 2.83.0.1026 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.21 ssleay32.dll 1.0.2.21 tmeectv.dll 3.5.0.1017 tmeesent.dll 3.5.0.1017 salperfcounters.man * tmopcfg.dll 5.1.0.1028 tmopcfscan.dll 5.1.0.1028 tmopctl.dll 5.1.0.1028 tmopdbg.dll 5.1.0.1028 tmoppecertpin.dll 5.1.0.1028 tmoppeevts.dll 5.1.0.1028 tmoppehosf.dll 5.1.0.1028 tmoppepdp.dll 5.1.0.1028 tmoppesal.dll 5.1.0.1028 tmoppessf.dll 5.1.0.1028 tmoppeurlf.dll 5.1.0.1028 tmoppevs.dll 5.1.0.1028 tmopphdns.dll 5.1.0.1028 tmopphhttp.dll 5.1.0.1028 tmopphhttp2.dll 5.1.0.1028 tmopphpop3.dll 5.1.0.1028 tmopphsmtp.dll 5.1.0.1028 tmopphsocks.dll 5.1.0.1028 tmopphsvrhello.dll 5.1.0.1028 tmopplgadp.dll 5.1.0.1028 tmopsent.dll 5.1.0.1028 tmopsmhttp.dll 5.1.0.1028 tmopsmmail.dll 5.1.0.1028 tmopsmproxy.dll 5.1.0.1028 tmopsmsvrhello.dll 5.1.0.1028 urlfperfcounters.man * Apex One\PCCSRV\SRS\ ------------------------------------------------------------------- libapricotlog.dll 3.1.0.2039 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.21 makecert.exe 10.0.17134.12 placeholder.txt * relayrulehandler.dll 3.1.0.2039 relayruleperfcounter.dll 3.1.0.2039 relayserviceperfcounter.dll 3.1.0.2039 srscli.exe 3.1.0.2039 srservice.exe 3.1.0.2039 ssleay32.dll 1.0.2.21 zlib1.dll 1.2.4.0 Apex One\PCCSRV\WSS\ ------------------------------------------------------------------- aucfg.ini * au_frs.exe 3.1.0.2039 bsdiff.exe * build.exe 2.86.0.1023 cert5.db * ciuas32.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 cpuctrl.exe 3.1.0.2039 genbfdiff.exe 3.1.0.2039 gencrcdiff.exe 3.1.0.2039 icrcauapi.dll 2.5.0.1115 icrcservice.exe 3.1.0.2039 liblwtpciu32.dll 1.0.0.1005 makebf.exe 3.1.0.2039 makecert.exe 10.0.17134.12 patch.exe 2.86.0.1023 patchbld.dll 12.21.0.0 patchw32.dll 12.21.0.0 perfwssperfmonmgr.dll 3.1.0.2039 perfwssperfmonmgr.ini * placeholder.txt * spsc.dll 2.7.0.1098 spscserverapi.dll 2.7.0.1098 sym_perfwssperfmonmgr.h * tmupdate.dll 2.86.0.1023 unzip.exe * vsapi32.dll 9.800.0.1009 x500.db * Apex One\PCCSRV\WSS\\spsc\activeupdate ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\bin ------------------------------------------------------------------- activeindex.exe 2.7.0.1098 attributetool.exe 2.7.0.1098 bfgen.exe 2.7.0.1098 bsdiffgen.exe 2.7.0.1098 cpuctrl.exe 2.7.0.1098 crcdiffgen.exe 2.7.0.1098 crczdiffgen.exe 2.7.0.1098 crczdiffgenfromcrcz.exe 2.7.0.1098 crczgen.exe 2.7.0.1098 crczmerge.exe 2.7.0.1098 dbintegrity.exe 2.7.0.1098 fullmarkhelper.exe 2.7.0.1098 icrcauapi.dll 2.7.0.1098 importmanager.exe 2.7.0.1098 loglevelsetter.exe 2.7.0.1098 ptncheck.exe 2.7.0.1098 ptnclean.exe 2.7.0.1098 rwconfig.py * spsc.dll 2.7.0.1098 spscserverapi.dll 2.7.0.1098 switchdb.exe 2.7.0.1098 tbldiffgen.exe 2.7.0.1098 tblmodifier.exe 2.7.0.1098 updatepattern.exe 2.7.0.1098 Apex One\PCCSRV\WSS\\spsc\conf ------------------------------------------------------------------- attr * cdt.conf * db1 * db2 * patch.list * snmpd.conf * spsc.conf * spsc_activeindex_log.properties * spsc_api_conf.ini * spsc_attributetool_log.properties * spsc_bfgen_log.properties * spsc_bsdiffgen_log.properties * spsc_cpuctrl_log.properties * spsc_cpulimitexecutor_log.properties * spsc_crc0diffgen_log.properties * spsc_crc0gen_log.properties * spsc_crcdiffgen_log.properties * spsc_crczdiffgenfromcrcz_log.properties * spsc_crczmerge_log.properties * spsc_dbintegrity_log.properties * spsc_dopatching_log.properties * spsc_dumptools_log.properties * spsc_fullmarkhelper_log.properties * spsc_importmanager_log.properties * spsc_leveldb_tool_log.properties * spsc_libspscserverapi_log.properties * spsc_libspsc_log.properties * spsc_loglevelsetter_log.properties * spsc_postgresctrl_log.properties * spsc_ptncheck_log.properties * spsc_ptnclean_log.properties * spsc_snmp.conf * spsc_sps_mib_log.properties * spsc_switchdb_log.properties * spsc_tbldiffgen_log.properties * spsc_tblmodifier_log.properties * spsc_updatepattern_log.properties * update_pattern_conf.ini * Apex One\PCCSRV\WSS\\spsc\data\tmp ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\data\update_history ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\lib ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\log ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\bf ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\bsdiff ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\crcdiff ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\crcz ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\crczdiff ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\crczdiff_cache ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\itbl ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\itbl2 ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\itbldiff ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\tmcss_cache ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\patterns\tmp ------------------------------------------------------------------- placeholder.txt * Apex One\PCCSRV\WSS\\spsc\private ------------------------------------------------------------------- spsc.pem * Apex One\PCCSRV\WSS\\spsc\support ------------------------------------------------------------------- attr * bsdiff.exe * cdt.py * create_attr_table.sql * create_crc_table.sql * db1 * db2 * dumpbsdifffolder.py * logmerge.py * Apex One\PCCSRV\WSS\\spsc\support\leveldb_emptydb_enc ------------------------------------------------------------------- 000003.log * current * lock * log * manifest-000002 * Apex One\PCCSRV\WSS\\spsc\support\leveldb_emptydb_noenc ------------------------------------------------------------------- 000003.log * current * lock * log * manifest-000002 * Apex One\PCCSRV\Web_OSCE\osf\bin\ ------------------------------------------------------------------- cgiresutf8.dll 14.0.0.8422 liblogclient4net.dll 14.0.0.8422 libosfcmdhdlradapter64.dll 14.0.0.8422 libosfdata.dll 14.0.0.8422 libosfutilhelper.dll 14.0.0.8422 libosfverifylogincookie64.dll 14.0.0.8422 libosfwebconfighelper.dll 14.0.0.8422 libosfwebsvchandler.dll 14.0.0.8422 libutilcommon.dll 14.0.0.8422 microsoft.practices.enterpriselibrary.transientfaulthandling.dll6.0.1304.0 microsoft.web.administration.dll 6.1.7601.17514 newtonsoft.json.dll 10.0.2.20802 osfwebservices.dll 14.0.0.8422 osf_datalayer.dll 14.0.0.8422 system.net.http.formatting.dll 5.2.30128.0 system.web.http.dll 5.2.30128.0 system.web.http.webhost.dll 5.2.30128.0 timestring_64x.dll 14.0.0.8317 Apex One\PCCSRV\admin ------------------------------------------------------------------- build.exe 2.86.0.2106 build64.exe 2.86.0.2106 cert5.db * clientrollback.exe 14.0.0.8422 infocollector.exe 14.0.0.8317 installdownloader.exe 14.0.0.8422 instntres.dll 14.0.0.8422 instreg.exe 14.0.0.8317 loadhttp.dll 14.0.0.8317 ofc_loadhttp.dll 14.0.0.8317 oscetsclog.dll 14.0.0.8317 patch.exe 2.86.0.2106 patch64.exe 2.86.0.2106 patchw32.dll 12.22.0.0 rollbackagent.dll 14.0.0.8422 rollbackagent_64x.dll 14.0.0.8422 setupman.dll 14.0.0.8422 setupusr.dll 14.0.0.8422 setupusr.exe 14.0.0.8422 svcmgr.dll 14.0.0.8422 svcrunap.exe 14.0.0.8422 timestring.dll 14.0.0.8317 tmdbg20.dll 14.0.0.8317 tmgd.ptn * tmgd64.ptn * tmun * tmuninst.dll 14.0.0.8317 tmuninst.exe 14.0.0.8317 tmuninst.ptn * tmuninst_as.ptn * tmun_as * tmupdate.dll 2.86.0.2106 tmupdate64.dll 2.86.0.2106 vsapi32.dll 12.0.0.1008 vsapi64.dll 12.0.0.1008 wizard.exe 14.0.0.8317 wizard_64x.exe 14.0.0.8317 Apex One\PCCSRV\admin\utility\certificatemanager ------------------------------------------------------------------- certificatemanager.exe 14.0.0.8422 timestring.dll 14.0.0.8317 Apex One\PCCSRV\admin\utility\clientpackager ------------------------------------------------------------------- clientmsisetup_msi * clnextor.exe 14.0.0.8422 clnpack.exe 14.0.0.8422 clnpack.ini * flowcontrol.dll 14.0.0.8422 ofcpfwcommon.dll 14.0.0.8317 suctool.exe 14.0.0.8422 timestring.dll 14.0.0.8317 tmcfwapi.dll 5.83.0.1064 vsapi32.dll 12.0.0.1008 Apex One\PCCSRV\admin\utility\domainscheduledupdate ------------------------------------------------------------------- dsu_convert.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\enableprogramupgrade ------------------------------------------------------------------- enableprogramupgrade.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\gatewaysettingsimporter ------------------------------------------------------------------- gsimporter.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\imgsetup ------------------------------------------------------------------- imgsetup.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\ipxfer ------------------------------------------------------------------- ipxfer.exe 14.0.0.8317 ipxfer_x64.exe 14.0.0.8317 Apex One\PCCSRV\admin\utility\ispsinstaller ------------------------------------------------------------------- ispsinstaller.exe * Apex One\PCCSRV\admin\utility\listdeviceinfo ------------------------------------------------------------------- listdeviceinfo.exe 6.2.0.1341 Apex One\PCCSRV\admin\utility\messagequeue ------------------------------------------------------------------- liboscemsmq.dll 14.0.0.8422 mqtool.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\osceresetpw ------------------------------------------------------------------- osceresetpw.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\policyexporttool ------------------------------------------------------------------- apexonesettingsexporttool.exe 14.0.0.8422 cgiresutf8.dll 14.0.0.8422 servermigrationtool.ex_ 14.0.0.8422 timestring.dll 14.0.0.8317 Apex One\PCCSRV\admin\utility\saasstoragemgr ------------------------------------------------------------------- edcryp.net4.dll 14.0.0.8422 liblogclient4net.dll 14.0.0.8422 microsoft.windowsazure.storage.dll 4.3.0.0 newtonsoft.json.dll 10.0.3.21018 newtonsoft.json.xml * ofcasmgr.exe 14.0.0.8422 ofcasmgr.exe.config * Apex One\PCCSRV\admin\utility\servermigrationtool ------------------------------------------------------------------- cgiocommon.dll 14.0.0.8422 cgiresutf8.dll 14.0.0.8422 ofcpfwcommon.dll 14.0.0.8317 servermigrationtool.exe 14.0.0.8422 srec.ex_ 14.0.0.8422 timestring.dll 14.0.0.8317 Apex One\PCCSRV\admin\utility\spnsxfr ------------------------------------------------------------------- spnsxfr.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\svrtune ------------------------------------------------------------------- svrtune.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\systemhealthvalidator ------------------------------------------------------------------- officescannapshv_x64.exe 4.1.100.1332 officescannapshv_x86.exe 4.1.100.1332 Apex One\PCCSRV\admin\utility\tcachegen ------------------------------------------------------------------- tcachegen.exe 14.0.0.8422 tcachegencli.exe 14.0.0.8422 tcachegencli_x64.exe 14.0.0.8422 tcachegen_x64.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\tmvs ------------------------------------------------------------------- datfhs.dll 14.0.0.8317 libeay32.dll 1.0.2.21 loadhttp.dll 14.0.0.8317 ssleay32.dll 1.0.2.21 tmdbg20.dll 14.0.0.8317 tmnotify.dll 1.5.0.1061 tmvs.exe 14.0.0.8422 Apex One\PCCSRV\admin\utility\touch ------------------------------------------------------------------- tmtouch.exe 14.0.0.8317 Apex One\PCCSRV\admin\utility\vsencrypt ------------------------------------------------------------------- vsapi32.dll 12.0.0.1008 vsencode.exe 14.0.0.8422 Apex One\PCCSRV\ccsf\module\atse ------------------------------------------------------------------- trendxl.115 * trendxv.123 * Apex One\PCCSRV\cmagent ------------------------------------------------------------------- cgiresutf8.dll 14.0.0.8422 datfhs.dll 14.0.0.8317 en_i18n.dll 5.0.0.2363 en_utility.dll 5.0.0.2363 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.20 libosfextensionloader.dll 14.0.0.8422 libperfosceperfmonmgr.dll 14.0.0.8422 libperfosceperfmonmgr_x64.dll 14.0.0.8422 ofccmagent.exe 14.0.0.8422 osfagent.dll 14.0.0.8317 productlibrary.dll 14.0.0.8422 ssleay32.dll 1.0.2.20 timestring.dll 14.0.0.8317 tmufeng.dll 3.91.0.1022 trendaprwrapperdll.dll 5.0.0.2363 Apex One\PCCSRV\download ------------------------------------------------------------------- clnpack_files.xml * Apex One\PCCSRV\osf_extension\iac ------------------------------------------------------------------- osfext_iaccmagent.dll 3.0.0.3041 osfext_iacmasterservice.dll 3.0.0.3041 Apex One\PCCSRV\osf_extension\iac\x64 ------------------------------------------------------------------- osfext_iaccmagent.dll 3.0.0.3041 osfext_iacmasterservice.dll 3.0.0.3041 Apex One\PCCSRV\osf_extension\iatas ------------------------------------------------------------------- osfext_iatascmagent.dll 1.7.0.1045 osfext_iatasmasterservice.dll 1.7.0.1045 Apex One\PCCSRV\osf_extension\iatas\x64 ------------------------------------------------------------------- osfext_iatascmagent.dll 1.7.0.1044 osfext_iatasmasterservice.dll 1.7.0.1044 Apex One\PCCSRV\osf_extension\ies ------------------------------------------------------------------- osfext_iescmagent.dll 3.0.0.1598 osfext_iesmasterservice.dll 3.0.0.1598 Apex One\PCCSRV\osf_extension\ies\x64 ------------------------------------------------------------------- osfext_iescmagent.dll 3.0.0.1598 osfext_iesmasterservice.dll 3.0.0.1598 Apex One\PCCSRV\osf_extension\ivp ------------------------------------------------------------------- osfext_ivpcmagent.dll 3.0.0.2724 osfext_ivpmasterservice.dll 3.0.0.2724 Apex One\PCCSRV\osf_extension\ivp\x64 ------------------------------------------------------------------- osfext_ivpcmagent.dll 3.0.0.2724 osfext_ivpmasterservice.dll 3.0.0.2724 Apex One\PCCSRV\pccnt ------------------------------------------------------------------- clientconsole.zip * clientconsole.zip.cat * clienthelp.zip * clienthelp.zip.cat * libcntprodres.dll 14.0.0.8317 ntmonres.dll 14.0.0.8422 ntrmvrc.dll 14.0.0.8422 ntrtscan.exe 14.0.0.8317 ntsvcres.dll 14.0.0.8422 pccntres.dll 14.0.0.8422 readme.txt * svcmgr.dll 14.0.0.8422 tmnotify.dll 1.5.0.1061 Apex One\PCCSRV\pccnt\common ------------------------------------------------------------------- 7z.dll 18.5.0.0 7z.exe 18.5.0.0 apricotcbrulehandler.dll 2.0.0.1049 apricotmanagermodule.dll 2.0.0.1049 ccsf_ptn.zip * ccsf_ptn.zip.cat * ccsf_win32.zip * ccsf_win32.zip.cat * comprmv.exe 14.0.0.8317 datfhs.dll 14.0.0.8317 dcexif32.dll 14.0.0.8317 dwiotrapnt.dll 14.0.0.8317 fcwofieui.dll 14.0.0.8317 filebrowsingrulehandler.dll 2.0.0.1049 flowcontrol.dll 14.0.0.8422 lib7zwrapper.dll 14.0.0.8317 libapricotlog.dll 2.0.0.1049 libcnttmpollingmodule.dll 14.0.0.8317 libnetctrl.dll 14.0.0.8317 libosf.dll 14.0.0.8317 libtmcav.dll 14.0.0.8317 libuaprefltr.dll 14.0.0.8317 libwfpnetworkisolation.dll 14.0.0.8317 libzipunzipdll.dll 14.0.0.8317 loadhttp.dll 14.0.0.8317 logserver.exe 14.0.0.8317 ntrmv.exe 14.0.0.8317 ofccccaupdate.exe 14.0.0.8317 ofcpfwcommon.dll 14.0.0.8317 ofcpfwsvc.dll 14.0.0.8317 ofcpfwsvc.exe 14.0.0.8317 ofcpipc.dll 14.0.0.8317 ofcpluginapi.dll 14.0.0.8317 ofcpluginmain.dll 14.0.0.8317 ofcplugintray.dll 14.0.0.8317 ofc_loadhttp.dll 14.0.0.8317 officescantouch.exe 14.0.0.8317 osceprot.dll 14.0.0.8317 osfagent.dll 14.0.0.8317 pccnt.exe 14.0.0.8317 pccntmon.exe 14.0.0.8317 pccntupd.exe 14.0.0.8317 pccwfwmo.dll 14.0.0.8317 pwd.dll 14.0.0.8317 spywareresource.dll 14.0.0.8317 supportconnector.exe 14.0.0.8317 surrogatetmlisten.exe 14.0.0.8317 tmdshell.dll 14.0.0.8317 tmlisten.exe 14.0.0.8317 tmlistenshare.dll 14.0.0.8317 tmnapshainfo.dll 14.0.0.8317 tmntupgd.exe 14.0.0.8317 tmopp.dll 14.0.0.8317 tmpac.dll 14.0.0.8317 tmsock.dll 14.0.0.8317 tmssclient.exe 14.0.0.8317 tmufeng.dll 3.91.0.1022 tmwatchdog.dll 14.0.0.8317 tmwatchdog.exe 14.0.0.8317 updguide.exe 14.0.0.8317 upgrade.exe 14.0.0.8317 utiljsonhandle.dll 14.0.0.8317 utilpfwinstcondchecker.exe 14.0.0.8317 wofielauncher.exe 14.0.0.8317 xpupg.exe 14.0.0.8317 Apex One\PCCSRV\pccnt\win64\x64 ------------------------------------------------------------------- 7z.dll 18.5.0.0 7z.exe 18.5.0.0 apricotcbrulehandler.dll 2.0.0.1049 apricotmanagermodule.dll 2.0.0.1049 ccsf_x64.zip * ccsf_x64.zip.cat * comprmv.exe 14.0.0.8317 datfhs.dll 14.0.0.8317 dcexif64.dll 14.0.0.8317 fcwofieui.dll 14.0.0.8317 filebrowsingrulehandler.dll 2.0.0.1049 flowcontrol_64x.dll 14.0.0.8422 instreg.exe 14.0.0.8317 lib7zwrapper_64x.dll 14.0.0.8317 libapricotlog.dll 2.0.0.1049 libcntprodres_64x.dll 14.0.0.8317 libcnttmpollingmodule_64x.dll 14.0.0.8317 libnetctrl_64x.dll 14.0.0.8317 libosf_64x.dll 14.0.0.8317 libtmcav_64x.dll 14.0.0.8317 libuaprefltr.dll 14.0.0.8317 libwfpnetworkisolation_x64.dll 14.0.0.8317 libzipunzipdll_64x.dll 14.0.0.8317 loadhttp_64x.dll 14.0.0.8317 ntrmv.exe 14.0.0.8317 ntrtscan.exe 14.0.0.8317 ofccccaupdate.exe 14.0.0.8317 ofcpfwcommon_64x.dll 14.0.0.8317 ofcpfwsvc.exe 14.0.0.8317 ofcpfwsvc_64x.dll 14.0.0.8317 ofcpipc_64x.dll 14.0.0.8317 ofcpluginapi_64x.dll 14.0.0.8317 ofcpluginmain_64x.dll 14.0.0.8317 ofcplugintray_64x.dll 14.0.0.8317 ofc_loadhttp_64x.dll 14.0.0.8317 osceprot_64x.dll 14.0.0.8317 oscetsclog_64x.dll 14.0.0.8317 osfagent_64x.dll 14.0.0.8317 pccnt.exe 14.0.0.8317 pccntmon.exe 14.0.0.8317 pccntupd.exe 14.0.0.8317 pccwfwmo_64x.dll 14.0.0.8317 pwd_64x.dll 14.0.0.8317 spywareresource_64x.dll 14.0.0.8317 supportconnector.exe 14.0.0.8317 surrogatetmlisten.exe 14.0.0.8317 timestring_64x.dll 14.0.0.8317 tmdbg20_64x.dll 14.0.0.8317 tmdshell_64x.dll 14.0.0.8317 tmlisten.exe 14.0.0.8317 tmlistenshare_64x.dll 14.0.0.8317 tmnapshainfo.dll 14.0.0.8317 tmnotify.dll 1.5.0.1061 tmopp_64x.dll 14.0.0.8317 tmpac_64x.dll 14.0.0.8317 tmsock_64x.dll 14.0.0.8317 tmssclient.exe 14.0.0.8317 tmufeng.dll 3.91.0.1022 tmwatchdog.dll 14.0.0.8317 tmwatchdog.exe 14.0.0.8317 updguide.exe 14.0.0.8317 upgrade.exe 14.0.0.8317 utiljsonhandle_64x.dll 14.0.0.8317 utilpfwinstcondchecker.exe 14.0.0.8317 wofielauncher.exe 14.0.0.8317 xpupg.exe 14.0.0.8317 zlibwapi.dll 1.2.11.1003 Apex One\PCCSRV\private ------------------------------------------------------------------- dlpclc.xml * Apex One\PCCSRV\private\certificate ------------------------------------------------------------------- certtool.exe 14.0.0.8422 edcryp.net4.dll 14.0.0.8422 libeay32.dll 1.0.2.20 openssl.exe * ssleay32.dll 1.0.2.20 Apex One\PCCSRV\private\logserver ------------------------------------------------------------------- 7z.dll 18.5.0.0 7z.exe 18.5.0.0 logserver.exe 14.0.0.8317 ofcpipc.dll 14.0.0.8317 tmdbg20.dll 14.0.0.8317 tmdbg20ex.dll 14.0.0.8317 Apex One\PCCSRV\web\service ------------------------------------------------------------------- 7z.dll 18.5.0.0 aosproxy.exe 14.0.0.8422 atse32.dll 12.0.0.1008 atse64.dll 12.0.0.1008 build.exe 2.86.0.2106 build64.exe 2.86.0.2106 cert5.db * cgiocommon.dll 14.0.0.8422 cgires.dll 14.0.0.8422 cgiresutf8.dll 14.0.0.8422 cgishare.dll 14.0.0.8422 ciuas64.dll 1.0.0.2075 ciussi64.dll 2.0.0.2074 cmdhlclient.dll 14.0.0.8422 cmdhoconsole.dll 14.0.0.8422 cme_dll.dll 6.2.0.1426 cme_vxe_dll_static.dll 6.2.0.1426 cpprest141_2_10.dll * datfhs.dll 14.0.0.8317 dbserver.exe 14.0.0.8422 edcryp.dll 14.0.0.8422 edcryp.net4.dll 14.0.0.8422 expapply64.dll 9.5.0.0 expbuild64.dll 8.4.2.0 flowcontrol.dll 14.0.0.8422 flowcontrol_64x.dll 14.0.0.8422 icrcauapi.dll 2.5.0.1115 lib7zwrapper.dll 14.0.0.8317 lib7zwrapper_64x.dll 14.0.0.8317 libcmdapiddadll.dll 14.0.0.8422 libcmdhndlrclientv2.dll 14.0.0.8422 libcmdhndlrconsolev2.dll 14.0.0.8422 libcmdhndlrdda.dll 14.0.0.8422 libcmdhndlrsa.dll 14.0.0.8422 libcsocclient.dll 14.0.0.8422 libcurl.dll 7.66.0.0 libcurl_ofc.dll 7.66.0.0 libdlog.dll 14.0.0.8317 libeay32.dll 1.0.2.21 liblogclient4net.dll 14.0.0.8422 libloghandler.dll 14.0.0.8422 liblwtpciu64.dll 1.0.0.1005 liboscemsmq.dll 14.0.0.8422 liboscemsmq64.dll 14.0.0.8422 libosfeventadapter.dll 14.0.0.8422 libosfextensionloader.dll 14.0.0.8422 libosfextensionloader64.dll 14.0.0.8422 libosfsvcclient.dll 14.0.0.8422 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3.0.0.1598 mefpluginmgr.dll 3.0.0.1598 newtonsoft.json.dll 8.0.2.19309 pattern_info.txt * pipelines.sockets.unofficial.dll 1.0.7.56431 protobuflist.dll 3.0.0.1598 remoteobject.dll 3.0.0.1598 stackexchange.redis.dll 2.0.519.65453 svg.dll 2.2.1.39233 system.buffers.dll 4.6.25519.3 system.diagnostics.performancecounter.dll 4.6.26515.6 system.io.pipelines.dll 4.6.26814.2 system.memory.dll 4.6.26606.5 system.numerics.vectors.dll 4.6.25519.3 system.runtime.compilerservices.unsafe.dll * system.threading.channels.dll 4.6.26515.6 system.threading.tasks.extensions.dll 4.6.26606.5 tmslcore.dll 3.0.0.1598 tmufeclient.dll 3.0.0.1598 tmufeng.dll 3.91.0.1006 trendmicroendpointsensorservice.exe 3.0.0.1598 trendmicroendpointsensorservice.exe.config * utility.dll 3.0.0.1598 webcommunication.dll 3.0.0.1598 ies\ieshotfix\agentpackage ------------------------------------------------------------------- instupg_ies.zip * instupg_ies.zip.cat * instupg_ies_x64.zip * instupg_ies_x64.zip.cat * iserviceinst.ini * iserviceupd.ini * osfext_iesclient.dll 3.5.0.1183 osfext_iesclient_x64.dll 3.5.0.1183 ies\ieshotfix\cmdtool\ioctool ------------------------------------------------------------------- ioctool.exe 3.0.0.1598 mandiantioc.xsd * openioc.xsd * ies\ieshotfix\cmdtool\yara ------------------------------------------------------------------- yara.exe * ies\ieshotfix\plugins ------------------------------------------------------------------- agentstorage.dll 3.0.0.1598 attackdiscoverymanager.dll 3.0.0.1598 bifmanager.dll 3.0.0.1598 commandmanager.dll 3.0.0.1598 filemanager.dll 3.0.0.1598 pluginutil.dll 3.0.0.1598 policymanager.dll 3.0.0.1598 scanmanager.dll 3.0.0.1598 servermanager.dll 3.0.0.1598 servermetaquery.dll 3.0.0.1598 servermetastorage.dll 3.0.0.1598 taskmanager.dll 3.0.0.1598 tmufemanager.dll 3.0.0.1598 wineventlogmanager.dll 3.0.0.1598 ies\ieshotfix\plugins\dbschema\onpremise ------------------------------------------------------------------- agentstorage.dacpac * bifmanager.dacpac * commandmanager.dacpac * filemanager.dacpac * policymanager.dacpac * scanmanager.dacpac * servermanager.dacpac * servermetastorage.dacpac * taskmanager.dacpac * ies\ieshotfix\plugins\dbschema\saas ------------------------------------------------------------------- agentstorage.dacpac * bifmanager.dacpac * commandmanager.dacpac * filemanager.dacpac * policymanager.dacpac * scanmanager.dacpac * servermanager.dacpac * servermetastorage.dacpac * taskmanager.dacpac * ies\ieshotfix\pr\x64 ------------------------------------------------------------------- libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.20 ssleay32.dll 1.0.2.20 tmprapi.dll 1.2.0.1158 zlibwapi.dll 1.2.11.0 ies\ieshotfix\pr\x86 ------------------------------------------------------------------- libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.20 ssleay32.dll 1.0.2.20 tmprapi.dll 1.2.0.1162 zlibwapi.dll 1.2.11.0 ies\ieshotfix\setup ------------------------------------------------------------------- config.dll 3.0.0.1598 cryptography.dll 3.0.0.1598 debugmsg.dll 3.0.0.1598 google.protocolbuffers.dll 2.4.1.555 google.protocolbuffers.serialization.dll 2.4.1.555 log4net.config * log4net.dll 1.2.15.0 newtonsoft.json.dll 8.0.2.19309 redis-x64-3.0.504.msi * setup.exe 3.0.0.1598 setup.exe.config * utility.dll 3.0.0.1598 ies\ieshotfix\tool ------------------------------------------------------------------- config.xml * debugmsg.dll 3.0.0.1598 log4net.config * log4net.dll 1.2.15.0 trendmicroendpointsensorhelper.exe 3.0.0.1598 ies\ieshotfix\web\consolechannel ------------------------------------------------------------------- config.xml * log4net.config * web.config * ies\ieshotfix\web\consolechannel\bin ------------------------------------------------------------------- apihelper.dll 3.0.0.1598 apirouting.dll 3.0.0.1598 commondefinition.dll 3.0.0.1598 config.dll 3.0.0.1598 consolechannel.dll 3.0.0.1598 debugmsg.dll 3.0.0.1598 google.protocolbuffers.dll 2.4.1.555 google.protocolbuffers.serialization.dll 2.4.1.555 icsharpcode.sharpziplib.dll 0.86.0.518 log4net.dll 1.2.15.0 newtonsoft.json.dll 8.0.2.19309 newtonsoft.json.schema.dll 2.0.2.19309 protobuflist.dll 3.0.0.1598 remoteobject.dll 3.0.0.1598 svg.dll 2.2.1.39233 utility.dll 3.0.0.1598 ies\ieshotfix\web\fastlanechannel ------------------------------------------------------------------- config.xml * log4net.config * web.config * ies\ieshotfix\web\fastlanechannel\bin ------------------------------------------------------------------- apihelper.dll 3.0.0.1598 apirouting.dll 3.0.0.1598 commondefinition.dll 3.0.0.1598 debugmsg.dll 3.0.0.1598 fastlanechannel.dll 3.0.0.1598 google.protocolbuffers.dll 2.4.1.555 google.protocolbuffers.serialization.dll 2.4.1.555 icsharpcode.sharpziplib.dll 0.86.0.518 log4net.dll 1.2.15.0 newtonsoft.json.dll 8.0.2.19309 newtonsoft.json.schema.dll 2.0.2.19309 protobuflist.dll 3.0.0.1598 remoteobject.dll 3.0.0.1598 svg.dll 2.2.1.39233 utility.dll 3.0.0.1598 ies\ieshotfix\web\osfchannel ------------------------------------------------------------------- config.xml * log4net.config * web.config * ies\ieshotfix\web\osfchannel\bin ------------------------------------------------------------------- apihelper.dll 3.0.0.1598 apirouting.dll 3.0.0.1598 commondefinition.dll 3.0.0.1598 config.dll 3.0.0.1598 debugmsg.dll 3.0.0.1598 google.protocolbuffers.dll 2.4.1.555 google.protocolbuffers.serialization.dll 2.4.1.555 icsharpcode.sharpziplib.dll 0.86.0.518 log4net.dll 1.2.15.0 newtonsoft.json.dll 8.0.2.19309 newtonsoft.json.schema.dll 2.0.2.19309 osfchannel.dll 3.0.0.1598 protobuflist.dll 3.0.0.1598 remoteobject.dll 3.0.0.1598 svg.dll 2.2.1.39233 utility.dll 3.0.0.1598 ies\ieshotfix\xslt ------------------------------------------------------------------- diskioc-filter.xslt * invscan-to-table.xslt * invscan-transform-specified.xslt * invscan-transform.xslt * ioc-filter.xslt * native-ioc-filter.xslt * quickinvioc-filter.xslt * sweepioc-filter.xslt * xml-to-detaillist.xslt * xml2json.xsl * ivp ------------------------------------------------------------------- placeholder.txt * run.bat * ivp\ivphotfix ------------------------------------------------------------------- ivpserverinstaller.exe 3.0.0.2745 ivp\ivphotfix\agentpackage ------------------------------------------------------------------- hfx_ivp.zip * hfx_ivp.zip.cat * hfx_ivp_x64.zip * hfx_ivp_x64.zip.cat * instupg_ivp.zip * instupg_ivp.zip.cat * instupg_ivp_x64.zip * instupg_ivp_x64.zip.cat * iserviceinst.ini * iserviceupd.ini * openjdk ------------------------------------------------------------------- bundledjava.zip * B. Network Traffic Required in Deployment ------------------------------------------------------------------- Estimated size (in terms of bandwidth) of deployed agent files in this critical patch. - 32-bit agent total = 295.7 MB - 64-bit agent total = 304.1 MB
To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com
To access the Online Help, go to http://docs.trendmicro.com
To install:
This Critical Patch installation package automatically rolls back the Apex One server to its previous configuration if there are problems during installation. If you encounter problems after installation, do a manual rollback.
To manually roll back to the previous build:
No post-installation steps are required.
NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product.
Known issues in this release:
The user or account name in Attack Discovery logs may be empty.
The signer info in the Attack Discovery logs may be empty.
A directory traversal vulnerability may allow an attacker to modify arbitrary files on the product's management console.
Solution
This critical patch updates the Apex One server program to remove the vulnerability.
Changes in the Google API prevents Data Loss Prevention™ (DLP) from detecting sensitive information sent through Gmail in Google Chrome 73.
Solution
This hotfix resolves the issue by enabling the DLP module to support the "Http/Https" and "Open file dialog" functionality in Google Chrome 73.
The tmlisten service stops unexpectedly when users add an NIC description in the Personal Firewall (PFW) profile and deploy the profile to agents.
Solution
This hotfix updates the Apex One Security Agent program to resolve the issue.
The Smart Scan Pattern of File Reputation Services occupies a large amount of disk space on the Apex One server.
Solution
This hotfix updates the Apex One server program to resolve this issue.
When users install Apex One and use a domain account to connect to the database, the installation will not be able to create a database and iES will not be installed successfully.
Solution
This hotfix updates the impersonate method to solve this issue.
When the Apex One environment runs an sqlpackage older that 2016 or one that contains both x86 and x64 versions of version 2016, iES will not be able to create the database because of an incompatible sqlpackage version.
Solution
This hotfix resolves the issue by enabling the installer to prioritize the x64 version of the sqlpackage during installation.
When a user starts a Security Agent outside the corporate network, the Security Agent does not communicate on Online status to the Edge Relay Server.
Solution
This hotfix updates Security Agent program to send an Online status to the Edge Relay Server as soon as the Security Agent program starts.
The Apex One Application Control lockdown feature does not work after users switch to a different user account.
Solution
This hotfix ensures that the feature works normally.
This hotfix updates the DLP template to reduce the performance impact of Apex One.
The Security Agent program may become corrupted when users install it from the MSI installation package (Windows Installer) using the wrong command in the command line.
Solution
This critical patch enables the Apex One security agent installation to abort the MSI installation process if it encounters an unexpected command.
An issue related to the Microsoft™ Excel™ files with macro content cannot be saved to a network shared folder from an endpoint, some Microsoft Excel temp files cannot be deleted after trying to save the files.
Solution
This critical patch updates the Apex One security agent program to resolve this issue.
This critical patch enables the Apex One security agent program to support Microsoft Windows™ 10 (version 1903) May 2019 Update.
An unquoted service path enumeration vulnerability may allow an attacker administrator privileges to the Apex One security agent service.
Solution
This hotfix updates the Apex One security agent program to remove the vulnerability.
Coexisting Apex One security agents cannot set the server information of the Smart Protection Service Proxy correctly. When this happens, the coexisting agents do not send query requests through the Smart Protection Service proxy but directly to the Trend Micro Smart Protection Network instead. This may cause a connection issue if the agents cannot connect to the Internet.
Solution
This hotfix updates the Apex One security agent program to resolve the issue.
The installation status on the "Agent Installation Progress" page of the Apex One web console is inaccurate.
Solution
This hotfix updates the Apex One server program to resolve this issue.
A specific keyword triggers the DLP template that does not have any criteria specified.
Solution
This hotfix updates the DLP template to resolve this issue.
The Connection Status (Online/Offline) of an agent on the web console changes each time a user logs on or off from the client computer.
Solution
This hotfix updates the Apex One agent program to resolve the issue.
Attempting to restart or stop the WMI service (winmgmt) is unsuccessful on endpoints with the Security Agent installed. The tmlisten service of the Security Agent has a dependency with the WMI service.
Solution
This hotfix updates the Security Agent program to remove the WMI service dependency.
When the Apex One server registers to the Apex Central server, the Apex One Master Service may stop unexpectedly because of an empty private key.
Solution
This hotfix updates the Apex One server program to ensure that it can handle an empty public/private key.
An "Error ID: 420" occurs while the Apex One Endpoint Sensor policy is deployed and the "Unable to get the registered server list. There are no registered servers." error appears on the Apex Central "Preliminary Investigation" page.
Solution
This hotfix helps prevent the Apex One Endpoint Sensor Advanced Threat Assessment Service from being corrupted when Endpoint Sensor is installed using Trend Micro Apex One Installer Maintenance Mode.
Users cannot export the Application Control criteria in Microsoft™ Internet Explorer™ or the Edge web browser.
Solution
This hotfix updates the Apex Central files to resolve this issue.
When the "Do not allow users to access the Security Agent console from the system tray or Windows Start menu setting" option is enabled on the Apex One web console, the Apex One Security Agent console cannot be accessed while "PccNT.exe" is running.
Solution
This hotfix updates a parameter in "wofielauncher.exe" to resolve the issue.
The Vulnerability Protection server service start up fails on platforms that disable Transport Layer Security (TLS) 1.0.
Solution
This hotfix updates the Vulnerability Protection server to prevent the TLS version issue.
Vulnerability Protection causes unusual CPU usage on some workstations and servers.
Solution
This hotfix modifies the Vulnerability Protection service to prevent unusual CPU usage.
This hotfix adds a dynamic share key for Apex One security agents in the encryption and decryption algorithm.
This hotfix adds new Regular Expressions to the Trend Micro Data Loss Prevention™ (DLP) Data Identifiers.
This hotfix updates the Apex Central files to display more information about the Application Control violation log entries.
NOTE: This feature requires the installation of Apex Central hotfix 3919 or above.
Security Agents with the Behavior Monitoring program inspection feature enabled may cause Adobe Acrobat/Reader to stop unexpectedly.
Solution
This hotfix updates the program inspection feature to resolve this issue.
When users attempt to configure the Device Control settings on an Apex One Security Agent by deploying a policy from the Apex Central web console, the Device Control settings cannot be applied on the agent if Data Loss Prevention™ (DLP) is not enabled on the agent.
Solution
This hotfix updates the Apex One server program to resolve this issue.
If the activation (AC) key is deployed after its expiration date has been extended, the ES service will still receive the original expiration date.
Solution
This hotfix ensures that the ES service will receive the AC key's new expiration date.
The Endpoint Sensor may purge the Root Cause Analysis results by mistake when Apex Central is managing more than one Apex One server.
Solution
This hotfix resolves the issue.
In rare instances, the Endpoint Sensor may receive the investigation results from an agent at the same time that the same agent is being uninstalled. When this happens, the Endpoint Sensor may not be able to send all the results back to TIC.
Solution
This hotfix prevents this issue.
An issue related to the Microsoft™ Monitoring Agent may cause the Apex One Endpoint Sensor Advanced Threat Assessment Service application pool to stop unexpectedly after installing the Apex One server.
Solution
This hotfix prevents the Apex One Endpoint Sensor Advanced Threat Assessment Service compatibility issue with the Microsoft Monitoring Agent.
There is a typographical error in the "Type the full program path" hint on the "Behavior Monitoring Settings" page of the Apex One web console.
Solution
This hotfix updates the Apex One server files to correct the error.
An issue causes Apex One security agent remote installation to fail.
Solution
This hotfix updates the Apex One server program to resolve this issue.
An issue prevents the Data Loss Prevention™ (DLP) license from being deployed from Apex Central to Apex One.
Solution
This hotfix adds support for the DLP AC key type to solve this issue.
An access denied error related to a certain component prevents the Trend Micro Advanced Threat Assessment Service (ATAS) from starting successfully.
Solution
This hotfix resolves the error so ATAS can start normally.
The operating system may stop responding when users switch both the Scan Engine (VSAPI) and the Endpoint Sensor to debug mode at the same time using the Case Diagnostic Tool (CDT).
Solution
This hotfix resolves the issue by ensuring that CDT works normally when both VSAPI and Endpoint Sensor are enabled.
An Apex One agent that runs on Windows 7 and automatically detects proxy settings will not be able to connect to the Apex One server.
Solution
This hotfix resolves the issue by updating the Apex One agent program to ensure that it can retrieve the correct proxy configuration.
When the agents call "cgiOnScan.exe" and fails, the system keeps resending the request without waiting. This issue generates lots of records in the IIS log.
Solution
This hotfix updates the Apex One agent program to wait for few seconds before retrying.
This hotfix enables Apex One to send "Dropped" and "Accepted" action results in firewall violation logs to Apex Central. This ensures that both action results display normally on Apex Central instead of being displayed as "unknown".
TmListen stops unexpectedly when the Apex One agent queries Suspicious Object (SO) information that contains a null notify setting.
Solution
This critical patch updates Apex One agent program to resolve the issue.
On the 64-bit Microsoft ™ Windows ™ 10 platform, an error occurs while running a 64-bit debug script in Microsoft Visual Studio 2017.
Solution
This critical patch updates the Behavior Monitoring Module to prevent the error.
The Apex One server may not be able to register to the Apex Central server if the TLS 1.2 protocol is enabled on Apex One servers only.
Solution
This critical patch updates the Apex One server program to resolve this issue.
Procedure
To apply the solution:
The Apex One server tool "IpXfer.exe" cannot run properly when the Apex One Security Agent is offline.
Solution
This critical patch updates Apex One server tools to resolve this issue.
The Apex One server updates the timestamp of the Last Spyware Scan (Manual) according to the last connection establishment time.
Solution
This critical patch updates the Apex One server program to ensure that the last Spyware Scan (Manual) time is updated accurately.
When users create a "Setup" installer package for the Apex One security agent using Agent Packager, the Vulnerability Protection and Application Control agent installers are not included by default.
Solution
This critical patch updates the Apex One server program to ensure that the Agent Packager includes both installers in the Apex One security agent "Setup" installer package.
The digital signature of some DLP files are expired.
Solution
This critical patch updates the DLP module to update the digital signatures.
The DLP module does not work on the Microsoft Edge web browser.
Solution
This critical patch updates the DLP module to resolve this issue.
Procedure
To enable Apex One security agents to block sensitive information on the Edge web browser.
Users cannot expand the domains or add spyware/greyware detections into the approve list on the Apex One server web console.
Solution
This critical patch updates the Apex One server files to resolve this issue.
Duplicate Apex One agents appear in the Microsoft Windows Startup console.
Solution
This critical patch updates the Apex One server programs to resolve this issue.
When the trust permission of the Application Control Criteria is set to "Inheritable execution rights", the criteria information remains on the Apex One Security Agent database after users remove the criteria from the policy setting.
Solution
This critical patch ensures that the criteria information can be removed normally from Apex One Security Agents.
In rare situations, the Apex One Vulnerability Protection program uses up a huge amount of memory when processing a large number of Intrusion Prevention logs.
Solution
This critical patch prevents the high memory usage issue when the Apex One Vulnerability Protection program processes a large number of Intrusion Prevention logs.
The Apex One server does not send the policy information to Apex Central after deploying a policy.
Solution
This issue updates the Apex One server program to resolve this issue.
An access denied error related to a certain component prevents the Trend Micro Advanced Threat Assessment Service (ATAS) from starting successfully.
Solution
This critical patch resolves the error so ATAS can start normally.
An issue related to the Microsoft™ Monitoring Agent may cause the Apex One Endpoint Sensor Advanced Threat Assessment Service application pool to stop unexpectedly after installing the Apex One server.
Solution
This critical patch prevents the Apex One Endpoint Sensor Advanced Threat Assessment Service compatibility issue with the Microsoft Monitoring Agent.
An "Error ID: 420" occurs while the Apex One Endpoint Sensor policy is deployed and the "Unable to get the registered server list. There are no registered servers." error appears on the Apex Central "Preliminary Investigation" page.
Solution
This critical patch helps prevent the Apex One Endpoint Sensor Advanced Threat Assessment Service from being corrupted when Endpoint Sensor is installed using Trend Micro Apex One Installer Maintenance Mode.
The Trend Micro Vulnerability Protection Service cannot start while processing a specific certificate.
Solution
This critical patch updates the Apex One Vulnerability Protection server to prevent the certificate processing error.
This critical patch updates some Apex One files to detect inconsistent certifications from the Microsoft Management Console certificate store. If it detects an inconsistency, Apex One will automatically recover the authentication file (OfcIPCer.dat) from the Microsoft Management Console certificate store on the Apex One server.
During license key deployment, Endpoint Sensor may not be able to receive the product key and storage key properties.
Solution
This hotfix improves the Apex One server's key deployment mechanism to solve this issue.
Some Security Agents may be unable to retrieve new policy settings from the Apex Central server.
Solution
This hotfix purges old policy records from the policy tracking table to fix this issue.
The Endpoint Sensor on Apex One agents may not be able to calculate the hash value of a specific process which can prevent the terminate process function from terminating the process.
Solution
This hotfix updates the Endpoint Sensor hash calculation mechanism to resolve this issue.
The Endpoint Sensor feature has been enhanced to only monitor and record memory "Read" events for the lsaas.exe process. All other "Read" events are ignored. In addition, a cache has been implemented for processes that open the memory "Write" event to avoid recording duplicated events that may cause a resource issue on the endpoint.
The "Active Directory Integration" page may expose the credential key when the page is opened with developer tools on a web browser.
Solution
This hotfix updates the Apex One server program to remove the vulnerability.
When the Trend Micro Data Loss Prevention™ (DLP) service is enabled on Apex One security agent computers, Google Chrome version 75 and higher versions may stop unexpectedly while accessing certain URLs.
Solution
This hotfix updates the DLP module to resolve this issue.
On the web console, "Advanced Search" from "Agents > Agent Management" page yields inaccurate results when the "Restart Required" is enabled and both "Update" and "Cleanup" options are selected.
Solution
This hotfix updates the Apex One server program to resolve the problem.
In Microsoft™ Windows™ 10, the new system process "MemCompression" may incorrectly trigger a false detection for violating the Device Access Control (DAC) policies.
Solution
This hotfix updates the DAC policies to prevent the false alarms.
Users are able to change to a password that contains German Umlaut characters but will not be allowed to log in to the web console after the change. The pop-up error message is not triggered that prevents from saving invalid password.
Solution
This hotfix updates the server program to ensure that the corresponding pop-up error message that prevents users from saving invalid passwords is triggered correctly.
When users deploy an agent policy to enable or disable the Endpoint Sensor feature while registering or unregistering from the TIC at the same time, the policy deployment will fail.
Solution
This hotfix updates the policy deployment mechanism to solve the policy conflict issue.
After a hotfix is applied, the pattern version and last update time of "Certified Safe Software pattern" are reset to "0", and as a result, the wrong pattern information appears on the Apex Central dashboard.
Solution
This hotfix updates the Apex One server files to resolve this issue.
This hotfix integrates an Antimalware Scan Interface (AMSI) for suspicious PowerShell detection to the Endpoint Sensor.
The device control function does not work if the policy is deployed for a specific user and the username contains Hebrew characters.
Solution
This hotfix updates Apex One security agent program to resolve the issue.
The Smart Scan Service may behave abnormally on Apex One Security Agents when multiple proxy servers have been configured for each protocol (HTTP, Secure, FTP, Socks) in the Microsoft™ Internet Explorer™.
Solution
This hotfix updates the Apex One Security Agent program to ensure that the Smart Scan Service works normally when multiple proxy servers are configured for Internet Explorer.
Users may not be able to activate managed product licenses (Application Control, Endpoint Sensor, Vulnerability Protection) or may not be able to send the enhanced security policies to Security Agents across the network successfully when managing the Apex One server from the Apex Central web console. This happens because the specified Microsoft Windows™ account that manages the existing Apex One SQL database does not have sufficient web service framework access permissions.
Solution
This hotfix resolves the issue by updating the SQL Server Database Configuration Tool to add the Windows account to the IIS_IUSRS group to obtain the correct permissions.
Procedure
To add the Windows account to the IIS_IUSRS group to obtain the correct permissions:
Users may not be able to activate managed product licenses (Application Control, Endpoint Sensor, Vulnerability Protection) or may not be able to send the enhanced security policies to Security Agents across the network successfully when managing the Apex One server from the Apex Central web console. This happens because:
Solution
This hotfix updates the SQL Server Database Configuration Tool to ensure that the Apex One server uses the correct authentication credentials for the SQL Server database.
Procedure
To ensure that the Apex One server uses the correct authentication credentials for the SQL Server database:
This hotfix improves the accuracy of the Apex One Application Control version reporting to Apex Central.
The Apex One Security Agent service stops responding while starting after Apex One Hotfix 1141 is applied.
Solution
This hotfix updates the Apex One security agent program to resolve this issue.
An issue prevents users from successfully installing the Application Control agent on endpoints with Chinese computer names.
Solution
This hotfix resolves the issue so the Application Control can be installed successfully on affected endpoints.
The information in the "action" column on Data Loss Prevention™ (DLP) logs in Apex One server is not consistent with the corresponding information in the DLP logs on Apex Central server.
Solution
This hotfix resolves the issue by modifying the wording in the "action" column in DLP logs on both the Apex One server and agents.
An issue prevents the Trend Micro Advanced Threat Assessment Service from starting successfully.
Solution
This hotfix resolves the issue.
Garbled characters may appear in syslog if the language setting of the operating system contains Big-5 characters.
Solution
This hotfix resolves the issue.
The Apex One Endpoint Sensor cannot detect the dump of lsass.exe (Local Security Authority Process).
Solution
This hotfix resolves this issue by adding hooking points for event correlation to detect the suspicious attack behavior.
Advanced Threat Assessment has a new process that collects additional information.
After a built-in Active Directory (AD) user group, for example "Administrators", is added in the "User Accounts" settings, and users login to Apex One using an AD account in this group, the Apex One console will not display any user or domain in "Agent Management" view.
Solution
This hotfix updates Apex One server program to resolve the issue.
This hotfix enables Apex One to support Microsoft Windows 8.0.
NOTE: If the security agent has been installed on Windows 8.0, it will be registered to the Apex One server after it restarts.
This hotfix updates the Trend Micro Data Loss Prevention™ (DLP) module to ensure that it can block drag-and-drop file operations in Google Chrome 76 and 77.
In certain environments, the Behavior Monitoring feature may add the "csrss.exe" file to the kernel exception later than expected which can then cause an interoperability issue that can trigger security agent computers to stop unexpectedly.
Solution
This hotfix updates the Behavior Monitoring module and enables users to configure the Behavior Monitoring feature to add "csrss.exe" to the kernel exception earlier to prevent the interoperability issue.
Procedure
To apply and deploy the solution globally:
Enhanced security policies may not be sent to Security Agents across the network successfully when users manage the Apex One server from the Apex Central web console. This happens when the Apex One SQL database is installed on a Microsoft™ SQL Server that users a collation method other than the default "SQL_Latin1_General_CP1_CI_AS".
Solution
This hotfix updates the Apex One server program to resolve this issue.
This hotfix enables users to query the OSFWebApp web service status through the "svrsvcsetup.exe" tool using the following command on the Apex One server command prompt.
svrsvcsetup.exe -testosfwebapp
This hotfix enables users to search for multiple agents on the "Agent Management" page by specifying multiple agent names in the "Search for endpoints" text box.
NOTES:
A directory traversal vulnerability may allow an attacker to log on to the Apex One Management Console as a root user.
Solution
This critical patch updates the Apex One server program to remove the vulnerability.
A command injection vulnerability may allow an attacker to extract files from an arbitrary zip file to the specific folder in Apex One server.
Solution
This critical patch updates the Apex One server program to remove the vulnerability.
This hotfix provides a way to delay Application Control hooking events while an endpoint computer starts up.
Procedure
To apply this solution:
The Apex One security agent does not send the "Logon User" information to the Apex One server when the Apex One server restricts the user's access to the security agent console only from the system tray or from the Microsoft™ Windows™ "Start" menu.
Solution
This hotfix updates the Apex One security agent program to ensure that Apex One security agents send the "Logon User" information to the Apex One server under the scenario described above.
The Apex One Endpoint Sensor receives several user mode events that can prevent Microsoft™ RemoteApp from updating the event source.
Solution
The Apex One Endpoint Sensor changes the event source from User mode to kernel mode to resolve this issue.
The Export Info Tool stops unexpectedly when querying virus logs.
Solution
This hotfix updates the Apex One server program to resolve the issue.
Users may not be able to activate managed product licenses (Application Control, Endpoint Sensor, Vulnerability Protection) across the network successfully when managing the Apex One server from the Apex Central web console. This happens because the Apex One server does not handle the license key string properly.
Solution
This hotfix updates the Apex One server program to resolve this issue.
The Apex One NT Listener service (TmListen.exe) may cause a high CPU usage issue on security agents.
Procedure
To apply and deploy the solution globally:
The Trend Micro Vulnerability Scanner (TMVS) cannot perform remote installation when the logon account password includes special characters.
Solution
This hotfix updates TMVS to resolve this issue.
On the Apex One web console, users may be able to view the user account that have just been logged out by pressing the back button of the web browser.
Solution
This hotfix updates the Apex One server program to prevent this issue from occurring.
On the Apex One web console, the "PHPSESSID" and "wf_CSRF_token" cookies are the same for every logon session.
Solution
This hotfix ensures that the widget framework generates new "PHPSESSID" and "wf_CSRF_token" cookies for each new logon session.
An issue prevents the Apex One server from deploying the following settings to Apex One security agents properly.
Under the "Privileges and Other Settings > Other Settings".
Solution
This hotfix updates the Apex One server program to resolve the issue.
The maximum supported character length of the following registry key on Apex One security agents may be insufficient to save the proxy exceptions list.
Solution
This hotfix extends the registry key's maximum supported character length to resolve this issue.
A performance issue occurs on Apex One agent computers because a module generates a large number of logs.
Solution
This hotfix updates the user mode event related module to version 8.5.2065 to solve the issue.
The Apex One Predictive Machine Learning feature may prevent users from running scripts through a third-party application normally.
Solution
This hotfix provides a way for users to make and edit a list of approved programs to run with deferred scanning by Predictive Machine Learning to prevent these issues.
Procedure
To create and edit the list of approved programs to run with deferred scanning by Predictive Machine Learning:
For example:
The Apex One Vulnerability Protection service cannot start successfully on the Turkish version of the Microsoft™ Windows™ server platform because it uses the all caps version of the database column name, "SYSTEMVERSÄ°ONID".
Solution
This patch updates the database column name in the Apex One Vulnerability Protection server to "SystemVersionID" to resolve this issue.
A program on an endpoint triggers the Behavior Monitoring module.
Solution
This patch adds a command related to the program to the exception list to solve this issue.
Procedure
To apply and deploy the solution globally:
This patch enables the Apex One security agent program to support Microsoft Windows™ 10 (version 1909) November 2019 Update.
This patch adds a mechanism that can help reduce the probability of errors during Apex One server and Apex One security agent updates.
On computers with low specifications, the Application Control agent may run into performance issues when several applications installed on the computer match the Application Control criteria.
Solution
This hotfix helps prevent the performance issues by enabling the Application Control agent to store matched applications in the criteria cache after these applications run for the first time.
A "Failed to get server certificate." error appears on the installation log during Advanced Threat Assessment Service installation.
Solution
This hotfix resolves the error so the Advanced Threat Assessment Service can be installed successfully.
The real-time scan exception settings from the Apex One security agent are restored unexpectedly after an Apex One security agent update.
Solution
This hotfix updates the Apex One security agent program to preserve the current real-time scan exception settings after an Apex One security agent update.
The Apex One agent keeps track of un-scanned files but does not send the information to the server, so users do not see the information on the Apex One server.
This hotfix enables Apex One agents to upload un-scanned file logs to the "C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Log\UnScanFile" folder on the server.
When administrators set the Internet proxy settings from the browser, the Apex One Security proxy always applies the Internet proxy settings to update components from the Trend Micro Global ActiveUpdate server instead of the Apex One server.
Solution
This hotfix enables the Security Agent console to allow administrators the option to choose and apply "Use Windows Internet Options Settings" when updating components.
By default, the system does not apply and update components from the Apex One server.
The Application Control agent service is dependent on some Microsoft™ Windows™ services. If some Windows services are not running, the system does not start the Application Control agent service.
Solution
This hotfix resolves the Application Control agent service dependency issue. After applying this hotfix, the Application Control agent service starts some Windows services automatically as it is starts up.
The system cannot successfully install the Application Control server if the SQL server contains a semi-colon (";") in its password.
Solution
This hotfix resolves this issue so that the system can install the Application Control server successfully.
Data Loss Prevention™ (DLP) feature may slow down the performance of certain web applications on the Apex One Security agent.
Solution
This hotfix updates the DLP module to resolve this issue.
NOTE: Please refer to the following link for the steps to manually set the monitored websites if customer need: https://success.trendmicro.com/intkb/solution/1120248
The 3rd-party ICE WebStart program cannot be launched while the Apex One Firewall service is running.
Solution
This hotfix updates the Trend Micro Apex One Firewall components and provides a way to prevent this issue from occurring.
Procedure
To enable the new settings:
The Apex One Behavior Monitoring feature may prevent users from opening Microsoft Office applications normally and may cause high CPU usage issues on protected computers.
Solution
This hotfix updates the Apex One agent program to resolve this issue.
Procedure
To apply and deploy the solution globally:
This hotfix enables the Apex One server to download the list of approved mobile devices and USB storage devices from the Device Control settings in the Apex Central server and to deploy the list to Apex One security agents.
Procedure
To configure Apex One server to download and deploy the Device Control approved list of mobile devices and USB storage devices from the Apex Central server to all Apex One security agents:
For example:
NOTE: The "Device" field is optional, if there is no device type listed in the CSV file, it will be treated as "USB Storage Devices".
NOTE: Users can import the Device Control approved list from the "Policies > Policy Resources > Device Control Allowed Devices" page of the Apex Central console.
NOTE: On the Apex One server, users can check the "DC_GLOBAL_DEV_EXCEPTION" section in "dlp.ini" file under the "\PCCSRV\Private" folder.
For example:
On the Apex One security agent, users can check the "dc_in.xml" and "dc_out.xml" file under the "\Security Agent\dlplite" folder.
For example:
This hotfix removes the "Enable debug log" check box from the "Debug Log Setting" window in the Apex One console.
Apex One security agents may encounter a blue screen of death (BSOD) when the Osprey kernel file (tmusa.sys) is unloaded unexpectedly.
Solution
This critical patch updates the Trend Micro EagleEye Driver to resolve this issue.
A high CPU usage issue occurs on the Apex One server computer.
Solution
This critical patch updates the Attack Discovery pattern to help prevent the high CPU usage issue on the Apex One server computer.
The PowerShell command line sometimes automatically converts uppercase characters to lowercase.
Solution
This critical patch ensures that the PowerShell command line does not automatically convert uppercase characters to lowercase.
A potential process communication risk in the security agent exists in the Apex One server.
Solution
This critical patch updates the Apex One server program to remove this vulnerability.
A potential file deletion issue with system privileges exists via a Directory Traversal vulnerability in security agents.
Solution
This critical patch updates the Apex One server program to remove this vulnerability.
A potential issue with file uploads exists via a Directory Traversal vulnerability in security agents.
Solution
This critical patch updates the Apex One server program to remove this vulnerability.
The "Plug-ins" page does not display normally when users Single Sign-On (SSO) to the Apex One web console from the Apex Central web console.
Solution
This critical patch updates the Apex One server files to resolve this issue.
This critical patch integrates Windows Antimalware Scan Interface (AMSI) with Apex One to improve protection against malicious scripts.
Procedure
To enable the new settings:
This critical patch enhances the security of the Server Migration Tool.
This critical patch updates the program update checking logic on Apex One security agents to help ensure that only authentic program updates are applied.
This critical patch adds Endpoint Sensor features by enabling the use of on-premises Apex Central to manage on-premises Apex One servers. This enhancement requires users to upgrade on-premises Apex One servers to Build 2117 and on-premises Apex Central servers to Build 4363 or any higher build.
An issue prevents the Application Control agent service from initializing the Digital Signature Pattern (tmwlchk.ptn) in lockdown mode. Application Control needs this pattern to determine which applications are from trusted Trend Micro vendors to be able to allow these applications to run from a protected computer.
Solution
This hotfix updates the Application Control files to resolve this issue.
Executable files take a long time to launch on network drives when the Behavior Monitoring service is enabled.
Solution
This hotfix updates the Behavior Monitoring module to resolve this interoperability issue.
Procedure
To apply and deploy the solution globally:
The Apex One firewall service may block the connection to version 12.1.51.19 of the Citrix Gateway.
Solution
This hotfix updates the Apex One security agent program to ensure that the firewall policy exception list works normally.
The exceed unmanaged agents IP ranges logs cannot be displayed when there are more than 201 sets of IP ranges.
Solution
This hotfix updates the Apex One server program to resolve this issue.
An issue prevents Apex One security agents from updating the Data Loss Prevention™ (DLP) policy successfully.
Solution
This hotfix updates the DLP module to resolve this issue.
The DLP service triggers an alert on a single instance of Movement Reference Number (MRN) when sending as an email.
Solution
This hotfix updates the DLP module to resolve this issue.
The link on the Apex One server dashboard notification redirects to an unavailable website.
Solution
This hotfix updates the Apex One server HTML files to ensure that the link redirects to the correct website.
Security Agents should use the configured Smart Protection Service Proxy settings when querying Smart Protection sources for the Predictive Machine Learning and the Behavior Monitoring features. However, Security Agents still use the proxy settings configured in Microsoft™ Internet Explorer™ to access the network even when the Smart Protection Service Proxy is enabled.
Solution
This hotfix updates the Apex One agent program to resolve this issue.
An Apex One agent installed on Microsoft Windows™ Server 2016 may appear "Offline" on the Apex One web console. This happens because the HTTPS communication port of the agent cannot be successfully initialized for listening while the protected computer starts.
Solution
This hotfix updates the Apex One agent program to prevent this issue from occurring.
An ADOexception error appears in Apex One server's Event Viewer logs when the Apex One Database Service encounters an exception because an invalid GUID was sent to the SQL server.
Solution
This hotfix updates the Apex One server program to resolve this issue.
If OfficeScan 11.0 or OfficeScan XG Agent (before Service Pack 1) is upgraded to Apex One Agent, clients will not be able to establish a connection to the server because the agent now uses HTTP communication but the server incorrectly recognizes it as HTTPS. As a result, the client appears offline on the web console.
Solution
This hotfix updates the Apex One program to resolve this issue.
The ASE setting on the agent side switches to "0" unexpectedly.
Solution
This hotfix updates the Apex One security agent program to prevent this issue.
This hotfix extends the validity of Microsoft certificates for some expired DLP drivers.
The Apex One Behavior Monitoring feature may use up a huge amount of memory on certain protected computers.
Solution
This patch updates the Behavior Monitoring module to resolve this issue.
The following two issues related to the Apex One Data Protection Service may occur on protected computers:
Solution
This patch updates the Data Loss Prevention™ (DLP) module to resolve this issue.
The DLP module cannot properly block users from uploading file attachments on endpoints running Microsoft™ Windows™ 10 Redstone 5 (version 1809).
Solution
This patch updates the DLP module to resolve this issue.
This patch applies updates to improve the security of Apex One server operations.
This patch enables users to configure Apex One to use a customized OfcOSFWebApp certificate.
Procedure
To configure Apex One to use a customized OfcOSFWebApp certificate:
NOTE: Please contact Trend Micro Support for the procedures to adding a customized OfcOSFWebApp certificate.
The update source for the Integrated Smart Protection Server is automatically set to "Trend Micro Apex Central" in the "Apex Central" settings page.
Solution
This hotfix updates the Apex One server program to resolve this issue.
An exception error triggers the Apex One Master Service to stop unexpectedly while extracting a pattern file from a compressed file.
Solution
This hotfix updates the Apex One server program to enable it to handle the exception.
The Vulnerability Protection (VP) policy cannot be deployed because the Apex One VP agent program does not support customized installation paths (C:).
Solution
This hotfix updates the Apex One VP agent program to support customized installation paths.
It may take a long time to log on to Apex One security agent computers after start up.
Solution
This hotfix allows users to set the following three drivers that are related to the Virus Scan Engine to "on-demand start" on the Apex One security agent:
Procedure
To set the three drivers related to Virus Scan Engine to "on-demand start" on Apex One security agents:
Third-party applications may experience a performance issue when Behavior Monitoring is enabled on the Security Agent.
Solution
This hotfix updates the Behavior Monitoring module to resolve this issue.
After synchronizing Active Directory domains, some selected groups on the "Unmanaged Endpoints > Active Directory / IP Address Scope" screen are no longer selected.
Solution
This hotfix updates the Apex One server program to resolve this issue.
The attack discovery rule for "Winlogon execute sethc" triggers too many alerts.
Solution
This hotfix updates the rule to minimize alerts.
Endpoint Sensor returns an "upload file format incorrect" error if the YARA rule uses the hash module.
Solution
This hotfix updates the YARA library in both the server and agent program to resolve this issue.
Users may encounter a "Windows upgrade failed" error on an Apex One agent computer running on the Microsoft™ Windows™ 10 platform. This happens when the Apex One agent ever acted as an Update Agent (UA) and some existing files match the blocking software range in Microsoft Windows.
Solution
This hotfix updates the Apex One agent program and adds a folder checking mechanism to resolve the issue.
The Behavior Monitoring program inspection feature still blocks certain applications on Apex One security agent computers even after users have added these applications into the Trusted Programs List or the approved list of the Behavior Monitoring Exceptions on security agents.
Solution
This hotfix updates the Apex One security agent program to resolve this issue.
The "The To field must be between 1 to 256 characters." error message displays on the "Administration > Notifications > Administrator > Email" tab when users click on the "Save" button after ticking the following options in the Virus/Malware Detections, Spyware/Grayware Detections, or C&C Callbacks section.
Solution
This hotfix updates the Apex One server program to prevent the error and ensure that users can update and save the notification settings normally.
Apex One may not be able to download the Web Blocking List component from smart protection sources because the Trend Micro Local Web Classification Server service stops unexpectedly.
Solution
This hotfix updates the Apex One server program to resolve this issue.
The Trend Micro Data Loss Prevention™ (DLP) service does not work normally in Google Chrome and Microsoft Internet Explorer™ with HTTPS.
Solution
This hotfix updates the DLP module to resolve this issue.
In the Traditional Chinese version, garbled characters appear in the exported CSV file of DLP logs.
Solution
This hotfix updates the Apex One server program to resolve this issue.
The Apex One Master Service may stop unexpectedly because the allocated memory was not released properly.
Solution
This hotfix updates the Apex One server program to resolve this issue.
After Patch 2146 is applied, users encounter an error while manually deleting logs from the "Log Criteria" on the "Agents > Agent Management > Logs > Delete Logs" and "Logs > Agents > Security Risks > Delete Logs" pages.
Solution
This hotfix updates the Apex One server program to resolve this issue.
This hotfix allows the Apex One agent to bypass the proxy settings when connecting to the Apex One server if it detects a proxy exception. This hotfix also improves the duration of manual updates on Apex One agents.
This hotfix provides a way to configure Apex One to keep track of when USB storage devices are plugged into Apex One security agent computers. The logs can be queried in the Device Control violations on the Apex Central web console. These events are also recorded in the "UsbInsert_yyyymmdd.log" file on the Apex One server "\PCCSRV\Log" folder.
NOTES:
Procedure
To configure Apex One to keep track of when USB storage devices are plugged into Apex One security agent computers:
NOTE: To disable the setting, set this key to "0".
Microsoft™ Windows™ updates take longer to complete and use up more CPU resources on computers where the Apex One on-prem agent program is installed.
Solution
This hotfix updates the Apex One security agent program to resolve this issue.
A buffer overrun issue prevents users from uninstalling the German version of the Apex One Security Agent successfully.
Solution
This hotfix resolves the buffer overrun issue.
When OfficeScan XG agents are migrated from an OfficeScan XG server to an Apex One server, the agent upgrade process may encounter a looping issue which prevents the agent program from upgrading to Apex One.
Solution
This hotfix resolves the issue by ensuring that the Apex One server program handles legacy files properly.
When users upgrade OfficeScan 11 agents to Apex One agents using an upgrade package generated by the Agent Packager tool, some files under the agent installation folder are not updated.
Solution
This hotfix updates the Apex One server program to ensure that the Agent Packager includes all the necessary binaries in the Apex One security agent "Setup" installer package.
Under certain extreme conditions, the CRC full pattern update process goes into an endless loop and causes a high CPU usage issue.
Solution
This hotfix adds a new iCRC engine in Apex One to resolve this issue.
When disabling Windows Defender, the Apex One agent program always checks whether it is still running or has stopped. If it is still running, the Apex One agent calls the API to disable it and displays a "Restart Required" message on the Apex One agent console.
Solution
This hotfix updates the Apex One agent program to remove this checking mechanism so it does not trigger the "Restart Required" message on the Apex One agent console.
This hotfix provides a way to prevent Apex One from applying the settings of a new domain on automatically grouped agents. This means that when a group of agents are transferred to a new domain, the agents will retain the existing policy settings instead of following the settings of the new domain.
Procedure
To prevent Apex One from applying the settings of a new domain on automatically grouped agents:
NOTE: After applying this key, security agents that were automatically moved to new domains will not apply the settings of the new domain and will retain the existing policy settings.
After upgrading to Apex One Patch 2 Build 2146 and any higher version, users cannot register Apex One successfully to Trend Micro Apex Central™ using certificates.
Solution
After applying the hotfix, users can successfully register Apex One to Apex Central using certificates.
Endpoints with "VMware Airwatch Tunnel" connected may experience a performance issue with web browsers due to a signature issue with the Windows Antimalware Scan Interface (AMSI) integration feature.
Solution
This hotfix updates the signature on the AMSI provider to resolve this issue.
An issue prevents the Security Risk Detections Over Time Widget from working normally.
Solution
This hotfix updates the Upgrade SQL Schema to resolve the issue so the Security Risk Detections Over Time Widget works normally.
A manual update may take an unusually long time to complete when launched by right-clicking the Security Agent icon in the Windows Task Bar and then selecting "Update Now".
Solution
This hotfix updates the Apex One server program to resolve this issue.
The following message appears on the notification panel of the Apex One Dashboard even when the Apex One server has already registered to an Apex Central server.
"Apex Central recommended. Your product license includes additional security features managed directly from the Apex Central console. Integrate with Apex Central to start using Vulnerability Protection and Application Control."
Solution
This hotfix updates the Apex One server program to resolve this issue.
The Apex One Predictive Machine Learning (PML) feature may prevent users from running scripts to write files normally.
Solution
This hotfix resolves the issue by allowing PML to follow the Real-time Scan Exclusion settings to bypass certain file I/O events that are hooked by the Behavior Monitoring module.
Sometimes, enhanced security policies cannot be sent to Security Agents across the network successfully when the Apex One server is managed from the Apex Central web console. This may happen when some settings on the Microsoft Internet Information Service (IIS) Application Server Manager have not been set properly. However, there are no relevant debug logs for tracing this issue.
Solution
This hotfix updates the Apex One server program to enhance debug log visibility for this issue.
If the "Enable CVE exploit scanning for files downloaded through web and email channels" option of the Real-time Scan Settings is enabled, users may experience high CPU usage issues on protected computers when an on-demand Manual Scan, Scan Now, or Scheduled Scan starts.
Solution
This hotfix updates the Apex One security agent program to resolve the issue.
A restart is required to complete updates for certain drivers. This hotfix enables administrators to configure how frequent the "Restart Computer" notification pops up on the agent console.
Procedure
To set the interval and number of times of "Restart Computer" notification which is popped up from agent console.
For example, to set the "Restart Computer" notification to popup every 30 minutes up to three times when ignored by the user, set:
Except for the administrator account created during installation, user account passwords for the web console can be updated even when users have provided the wrong current password.
Solution
This hotfix updates the Apex One server program to remove the vulnerability.
When users set "bypass_itunes_nonstor_usb_dc=true" in the "dlp.ini" file of the Apex One server, they should be able to charge an iPhone on a Microsoft Windows™ 10 computer even when the device is set to "Block" Mobile Devices under the Device Control settings but users should not be able to access the iPhone. However, users can still access the iPhone under this configuration.
Solution
This hotfix updates the Data Protection module to ensure that when "bypass_itunes_nonstor_usb_dc=true", users may be able to charge an iPhone but not access it.
When the DLP service is enabled on Apex One security agent computers, Google Chrome 80 and higher versions may stop unexpectedly while users upload file attachments in Webmail.
Solution
This hotfix updates the DLP module to resolve this issue and enable it to block the upload of file attachments in Webmail on Google Chrome.
This hotfix updates the Apex One Security Agent program to allow users to disable the system balloon notification.
Procedure
To disable the system balloon notification:
NOTE: Specify the balloon IDs of each notification to be disabled.
For example, to disable the following three notifications, set:
This hotfix updates the Apex One Master Service to change the callback address token in C&C callback alert email notifications from "http/https" to "hxxp/hxxps".
Procedure
To apply the solution:
This hotfix adds the "UK: RD&E Hospital Number" field to the DLP module rule template.
The Apex One Web Reputation feature cannot block websites in the Microsoft™ Edge™ Chromium web browser.
Solution
This Patch resolves the issue by enabling Apex One to support the Edge Chromium web browser.
The Trend Micro Data Loss Prevention™ (DLP) module generates two violation logs for a single Webmail action.
Solution
This Patch updates the DLP module to resolve this issue.
Procedure
To configure the Sync mode cache (for blocking action) setting:
The Apex One firewall service may block the connection to version 2.4.8 of OpenVPN.
Solution
This Patch updates the Apex One Security Agent program to resolve this issue.
Installation of Trend Micro Apex One Patch 3 may be unsuccessful due to required files being locked by unknown processes.
Solution
This patch resolves the issue by ensuring that the necessary files can be released and updated.
After installing Trend Micro Apex One Patch 3, Apex One (Mac) users were unable to log on to the console if the latest version of Apex One (Mac) was not installed.
Solution
This patch resolves the issue and ensures users can continue to access the Apex One (Mac) console.
During installation of Trend Micro Apex One Patch 3, an error may occur that prevented the necessary upgrade of Application Control files.
Solution
This patch resolves the Application Control issue.
A possible vulnerability existed that could allow an attacker to inject arbitrary files into an update file path if the Apex One server updated from a local directory.
Solution
This patch fixes the vulnerability.
Trend Micro Apex One was found to have the Improper Access Control Privilege Escalation Vulnerability.
Solution
This patch fixes the vulnerability.
vcruntime140.dll missing error when upgrading agents from OfficeScan XG / XG SP1
Solution
This patch resolves the agent upgrade issue.
If the following two keys have been added to an agent, the "PccNTMon.exe -n <password>" command will not work to unload the agent.
Solution
This Patch updates the Behavior Monitoring Module to resolve this issue.
In non-English Apex One versions, garbled characters appear in the exported CSV file of certain logs.
Solution
This Patch updates the Apex One server program to resolve this issue.
Security Agents can prevent ransomware attacks that leverage a vulnerability in the Encrypting File System (EFS) for Windows.
This Patch removes the "Exclude the Apex One server database folder from Real-time Scan" option from the "Security Settings" tab on the "Global Agent Settings" page of the Apex One web console since Apex One no longer uses Codebase database.
Apex One supports Security Agent installation on the Windows 10 May 2020 Update (20H1).
The Apex One server and Security Agents collect Windows event logs related to critical system events (move Security Agent, uninstall Security Agent, reset password) and sends the logs to Apex Central Product Auditing Event logs.
The Unload and Uninstall Security Agent feature includes enhanced password complexity requirements for better security.
Support Connector is a tool that can collect debug logs without user interaction. It can be used to troubleshoot issues that are hard to reproduce.
The Trend Micro Data Loss Prevention™ (DLP) module cannot block webmail in "Outlook.com" on any web browser.
Solution
This Critical Patch updates the DLP module to resolve this issue.
After an Apex One agent switches scan methods from smart scan to conventional scan, it becomes a conventional scan agent but its information still appear in the update logs of the Smart Scan Agent Pattern.
Solution
This Critical Patch resolves this issue by enabling Apex One to check the scan method of agents before writing agent component update logs.
After applying Apex One Patch 2, you may not be able to save new custom Security Agent domain names or group names on the "Add IP Address Grouping" screen if the name contains certain characters. Existing domains containing the characters may also appear garbled on the "Add IP Address Grouping" screen.
Solution
This Critical Patch updates the Apex One server program to prevent this issue.
The Apex One Behavior Monitoring feature may cause high CPU usage issues in protected computers.
Solution
This Critical Patch updates the Behavior Monitoring module to resolve the issue.
An issue prevents the Server Migration tool from importing the Trend Micro OfficeScan™ 11.0 Service Pack 1 server settings to Apex One.
Solution
This Critical Patch updates the Server Migration tool program to resolve this issue.
An issue prevents users from relocating Apex One agents to another server or another directory on the same server using the Apex Central Automation API.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
After applying Apex One Patch 3, users cannot move Security Agents to another server using the EnableMoveNATClient feature. This happens due to an enhanced security check mechanism for moving Security Agents in Patch 3.
Solution
This Critical Patch updates the security check mechanism to ensure that you can move Security Agents using the EnableMoveNATClient feature.
Users may receive false positive C&C callback alerts on Apex One security agents. This happens because the Network Content Inspection Engine (NCIE) reloads every few seconds.
Solution
This Critical Patch resolves the issue by updating the Apex One agent program.
The memory usage of the Apex One Security Agent console process "PccNt.exe" increases unexpectedly when it runs for a long time.
Solution
This Critical Patch updates the Apex One Security Agent program to resolve this issue.
The Trend Micro Unauthorized Change Prevention Service may slow down the performance of Microsoft™ Word applications when the officeatwork Add-In is enabled.
Solution
This Critical Patch updates the Behavior Monitoring module and enables users to configure Apex One to skip certain events to help prevent the issue.
Procedure
To configure Apex One to skip certain events to help prevent the issue and deploy the solution globally:
Users may not be able to send enhanced security policies to Security Agents across the network successfully when managing the Apex One server from the Apex Central web console. This happens because the specified Microsoft Windows account that manages the existing Apex One SQL database does not have sufficient web service framework access permissions when writing the related debug logs.
Solution
This Critical Patch updates the Apex One server program to prevent this issue from occurring.
Sometimes, users may not be able to run a security assessment on Security Compliance for Unmanaged Endpoints successfully.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
Certain third-party web applications may not work properly on endpoints with the Apex One Firewall enabled.
Solution
This Critical Patch resolves the issue by updating the Apex One Security Agent program and adjusting the service flow of the Trend Micro NDIS 6.0 Filter Driver (TmLWF.sys) in the Apex One Firewall.
There is a typographical error in the "Initiate Unloading" button on the "Agent Uninstallation" page of the Apex One French web console.
Solution
This Critical Patch updates the Apex One server files to correct the error.
NOTE: Please refer to the following link for the steps to show how an Administrator can unload single or multiple Apex One agents simultaneously from the Apex One web console if customer need: https://success.trendmicro.com/intkb/solution/1117401
On the Windows 10 platform, the SYSTEM process reports a commit size while the DLP service is running on agent computers.
Solution
This Critical Patch updates the DLP module to resolve this issue.
The DLP feature may block the USB Scanner application unexpectedly.
Solution
This Critical Patch updates the DLP module to resolve this issue.
An issue prevents users from enabling the DLP addin for Microsoft Outlook.
Solution
This Critical Patch updates the DLP module to resolve this issue.
A security agent's status may remain "Offline" and its location indicated as "external" even when it is already connected to the Apex One server.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
Sometimes, Apex One security agents cannot download pattern files from the Apex One server normally because the Apex One Real-time Scan ("Ntrtscan.exe") service runs into a deadlock situation.
Solution
This Critical Patch updates the Apex One security agent program to resolve the issue.
Users that do not have the required permissions may be able to access the Apex One (Mac) plugin console.
Solution
This Critical Patch updates the permission checkpoint logic to resolve the issue.
The Apex One Security Agent cannot retrieve the latest Application Control criteria because the Application Control policy content is incomplete.
Solution
This Critical Patch updates the Application Control policy files to resolve this issue.
An issue prevents users from selecting or deselecting applications in the Application Reputation List of the Application Control Criteria.
Solution
This Critical Patch updates the Application Control files to resolve this issue.
The Application Control certificate criteria does not work normally when matching by certificate types.
Solution
This Critical Patch updates the Application Control files to resolve this issue.
Users cannot move agents to a specific domain on the target server using the EnableMoveNATClient feature in the following command format:
This happens because the backslash "\" prevents the feature from retrieving the full domain name from the SQL database.
Solution
This Critical Patch updates the Apex One agent program to resolve this issue.
After applying Apex One Patch 3, the major version of the Virus Scan Engine should be "12", but appears as "10" on the "Update Summary" page.
Solution
This Critical Patch ensures that the correct major version information for the Virus Scan Engine appears on the "Update Summary" page.
After a Security Agent unsuccessfully attempts an upgrade, the error log incorrectly displays the Apex One server hostname, not the endpoint hostname.
Solution
This Critical Patch updates the Apex One Security Agent to properly record the endpoint hostname in the error logs.
Customized DLP templates disappear after applying Apex One Patch 3, because Patch 3 does not migrate these templates.
Solution
This Critical Patch adds the DLP templates migration process to prevent this issue.
On the Apex One web console, firewall logs do not display any process name information for incoming traffic detected.
Solution
This Critical Patch updates the Apex One server program to prevent this issue.
Procedure
To configure Apex One to skip certain events to help prevent the issue and deploy the solution globally:
After applying Apex One Patch 3, Apex One agents cannot update the Contextual Intelligence Query Handler component to version 1.100.1073.
Solution
This Critical Patch updates the install process to prevent this issue.
Outdated Apex One agents do not appear on the dashboard after users click the outdated link.
Solution
This Critical Patch updates the Apex One Server program to prevent this issue.
The Apex One scan exclusion setting does not work properly when there are no exclusions at the root level.
Solution
This Critical Patch updates certain SQL stored procedures to solve this issue.
Sample files are not sent to the Trend Micro Deep Discovery Analyzer server because the Apex One Deep Discovery service has stopped unexpectedly.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
False DLP alerts may be generated when users run "WinScp.exe".
Solution
This Critical Patch updates the DLP module to resolve this issue.
An issue related to the Trend Micro Browser Exploit Prevention module may cause an Out-of-bounds Read vulnerability.
Solution
This Critical Patch updates the Trend Micro Browser Exploit Prevention module to resolve the vulnerability.
Apex One is affected by an Improper Access Control Information Disclosure vulnerability.
Solution
This Critical Patch updates the Apex One server program to remove the vulnerability.
The Suspicious Connection Service stops after Apex One Patch 3 is installed on an external agent that does not directly connect to the Apex One server.
Solution
This Critical Patch updates the Apex One Security Agent program to resolve the issue.
After applying Apex One Patch 3, Trend Micro Apex One Antivirus appears multiple times in the query results when users check for antivirus software on a system using the following command:
wmic /namespace:\\root\securitycenter2 path antivirusProduct get /format:list
Solution
This Critical Patch updates the Apex One agent program to resolve this issue.
Third-party FTP applications may experience slow file transfer when the Apex One Data Protection Service is enabled on the Security Agent.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
After configuring the Data Protection keys that monitor file uploads to websites, Data Protection appears to randomly block uploads to any website.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
The Apex One Master Service stops unexpectedly after users upgrade an OfficeScan XG server to Apex One Patch 3.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
An issue prevents users from migrating an Apex One SQL server using SQL 2008 R2.
Solution
This Critical Patch updates the Apex One SQL program to prevent this issue.
Users may still be able to access USB storage devices even after setting the Device Control permissions for USB Storage Devices to "Block".
Solution
This Critical Patch updates DLP Endpoint SDK 6.2 to add a switch that responds when a device status changes to help prevent the issue from occurring.
Procedure
To enable the switch to respond when the device status changes:
This Critical Patch allows administrators to move agents to a specific domain on the target server using the EnableMoveNATClient feature by creating domain hierarchy under the "#moveto_<target Server IP or hostname>:HTTP port|HTTPS port" domain on the source server.
Procedure
To move agents to a specific domain on the target server using the EnableMoveNATClient feature:
It may take a long time to share files between protected computers over a network when the Apex One Data Protection Service is enabled on the Apex One security agent.
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
Sometimes, the Dashboard page of the Apex One web console appears as a blank page.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
After applying Apex One Patch 3, users may not receive email notifications for security risk detections.
Solution
This Critical Patch updates the TMNotify module to resolve this issue.
An ADOexception error on the Apex One Database Service may cause inaccurate agent count information to display on the "Managed Agents" group of the Endpoint Status Widget and on the "Total number of agents" field on the "Update Summary" page of the Apex One web console.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
Garbled characters may appear under the "Infected File/Object" column in Virus/Malware Logs on the Apex One web console.
Solution
This Critical Patch updates the Apex One Security Agent program to resolve this issue.
"Google Drive" displays in the "Channel" field in Trend Micro Data Loss Prevention™ (DLP) logs when it should be "OneDrive".
Solution
This Critical Patch updates the Data Protection module to resolve this issue.
On the "Agents > Agent Management > Status" page of the Apex One web console, the platform information of agents installed on the Microsoft™ Windows™ Server 2019 platform appear as Windows Server 2016.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
After applying Apex One Critical Patch 8400, users cannot save changes to the Web Reputation Settings on the web console.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
After applying Apex One Critical Patch 8400, the confirmation message does not display after users click "Save" on the "Spyware/Grayware Approved List" page.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
After applying Apex One Patch 3, the "Logs > System Events" page of the Apex One web console displays a blank page.
Solution
This Critical Patch updates the Apex One server program to resolve this issue.
Sometimes, an issue related to the Apex One Data Protection feature prevents users from opening an encrypted file through a third-party software.
Solution
This Critical Patch updates the Data Protection module to resolve the issue.