1. Patch Release Information

Resolved Known Issues

This Patch fixes all issues resolved by Trend Micro Apex Oneā„¢ as a Service maintenance from 202101 to 202103: https://success.trendmicro.com/solution/1121835-maintenance-schedule-for-trend-micro-apex-one-as-a-service-in-2019

This Patch resolves the following issue(s):

Issue 1 (SEG-77538),

An issue related to the Behavior Monitoring (BM) feature prevents users from creating a shared folder.

Solution

This Patch updates the BM module to fix the issue.

Issue 2 (SEG-100453),

The Data Loss Prevention™ (DLP) device control feature blocks devices that are in the approved list.

Solution

This Patch updates the DLP module to resolve this issue.

Issue 3 (SEG-107973),

An issue prevents the Apex One Security agent from scanning a newly-connected USB storage device.

Solution

This Patch updates the Apex One Security agent program to fix the issue.

Issue 4 (SEG-107978),

The Apex One installation path cannot be obtained from the registry.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 5 (SEG-108984),

An issue related to the Behavior Monitoring feature may prevent Apex One from detecting an lsaas credential dump through the Task Manager.

Solution

This Patch updates the Behavior Monitoring module to fix this issue.

Issue 6 (SEG-105075),

An issue related to the Behavior Monitoring (BM) feature causes agent computers to freeze.

Solution

This Patch updates the BM module and Apex One Security agent program to prevent this performance issue.

Procedure

To enable the new settings:

  1. Install this Patch (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the "AegisReputationAsync" key and set its value to "1".
  • [Global Setting]
  • AegisReputationAsync=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One agents and adds the following registry entry on all Apex One agent endpoints:
  • Path:
  • HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: ReputationAsync
  • Type: REG_DWORD
  • Value: 1

Issue 7 (SEG-105921),

An issue prevents the Apex One server from deploying the iProduct policy from Trend Micro Apex Central™ successfully.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 8 (SEG-106929),

When users click the Security Threat link in Virus/Malware logs, they are redirected to an invalid page instead of to the Trend Micro Threat Encyclopedia.

Solution

This Patch updates the Apex One program to ensure that the Security Threat link redirects to the Trend Micro Threat Encyclopedia website.

Issue 9 (SEG-106571),

An interoperability issue occurs between "LogServer.exe" and a third-party application on Apex One Security agents.

Solution

This Patch resolves this issue by adding a hidden key in the Apex One Security agent program.

Procedure

To enable the solution on Apex One Security agents:

  1. Install this Patch (see "Installation").
  2. Unload the Apex One Security agent.
  3. Launch the Command prompt.
  4. According to the Security agent platform version, manually add the "SEG_KeepLocalDebugFlags" registry key under the following registry entry.
  • X64 Path:
  • HKLM\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorpCurrentVersion\Debug Log Setting
  • X86 Path:
  • HKLM\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Debug Log Setting
  • Key: SEG_KeepLocalDebugFlags
  • Type: REG_DWORD
  • Value: 1
  1. Reload the Apex One Security agent.

Issue 10 (SEG-99334),

Clicking on the "Restart Required" column on the agent tree does not sort the agents according to which needs to restart or not.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 11 (SEG-110590),

An issue related to the DLP device control feature causes blue screen of death (BSoD) on agents running on Microsoft™ Windows™ 10 after a Windows update.

Solution

This Patch updates the DLP module program to resolve this issue.

Issue 12 (SEG-109991),

When a scan engine is rolled back on the Apex One server, the scan engine is not automatically rolled back on Apex One security agents.

Solution

This Patch updates the Apex One server program to ensure that the scan engine is automatically rolled back on Apex One Security agent once it is rolled back on the server.

Issue 13 (SEG-109714),

When the Apex One server is installed on Windows 2012 or 2012 R2, the TLS handshake fails and a Schannel error is generated in the Windows event log.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 14 (SEG-110943),

A signature verification issue may prevent the Apex One server from properly accepting an Apex One Security Agent heartbeat notification.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue 15 (SEG-102406),

The iES License deactivates unexpectedly on the Apex Central console.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 16 (SEG-104328),

A "Warning" message appears in the Windows Application Event Log when there are wildcard characters in the Scan Exclusion list.

Solution

This Patch updates the Apex One agent program to ensure that wildcard characters in the Scan Exclusion list does not trigger the warning.

Issue 17 (SEG-108756),

When the Apex One agent is configured to use the Smart Protection Server Relay to query predictive machine learning, it uses the default port instead of the configured FRS port.

Solution

This Patch ensures that the Apex One agent uses the FRS port for machine learning SPS relay queries.

Issue 18 (SEG-110780),

Domains and agents do not appear on the "Agent Management" page when users log on to the web console using an account under a sub-Active Directory (AD) user group that also belongs to the main AD group.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 19 (SEG-111613),

An issue prevents users from sending an email message with a particular file attachment.

Solution

This Patch updates the DLP templates to resolve this issue.

Issue 20 (SEG-113103),

Under certain scenarios, the wrong NFC server fully-qualified domain name (FQDN) may be saved in the Japanese version of Apex One.

Solution

This Patch corrects the NFC server FQDN.

Issue 21 (SEG-95257),

The Device Control feature reads different Device IDs for USB Storage Devices on different Security Agent computers.

Solution

This Patch updates the Data Protection module to resolve this issue.

Issue 22 (SEG-103219),

The 3rd-party Eclipse program cannot be launched on when the Apex One Security Agent has Predictive Machine Learning enabled for process detections.

Solution

This Patch updates the Contextual Intelligence Engine to resolve the issue.

Issue 23 (SEG-103259),

Security Agents that enabled the Apex One Predictive Machine Learning (for Process detections) feature may experience high CPU usage issues on the Trend Micro Unauthorized Change Prevention Service.

Solution

This Patch updates the Contextual Intelligence Engine to resolve the issue.

Issue 24 (SEG-106749), (SEG-109287),

An issue prevents the Security Agent installation package (MSI) from being upgraded agents from OfficeScan XG / XG SP1.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue 25 (SEG-102598),

Apex One Security Agents may appear "Offline" after the security agent is connected to the network through VPN.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue 26 (SEG-108997),

A signature checking issue related to the Trusted Programs List may cause the Apex One NT RealTime Scan ("Ntrtscan.exe") service to stop unexpectedly.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue 27 (SEG-110323), (SEG-112013),

An issue related to the Data Loss Prevention™ (DLP) exclusion settings may cause the Apex One NT RealTime Scan ("Ntrtscan.exe") service to stop unexpectedly.

Solution

This Patch updates the Data Protection module to resolve this issue.

Issue 28 (SEG-113236), (SEG-111691), (SEG-111208),

A buffer overrun issue may cause the Apex One NT Listener service ("TmListen.exe") to stop unexpectedly. When this happens, the Apex One Security Agent is not able to update pattern files successfully.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue 29 (SEG-113241),

A Digital Signature checking issue related to the Data Protection module may prevent Apex One Security Agents from updating the Apex One Security Agent program properly.

Solution

This Patch updates the Data Protection module to resolve this issue.

Enhancements

The following enhancements are included in this Patch:

Enhancement 1 (VRTS-5503),

This Patch updates the Apex One Security Agent program to prevent a potential security issue.

Enhancement 2 (VRTS-5330),

This Patch updates the Apex One server program to prevent a potential security issue.

Enhancement 3 (VRTS-5764),

This Patch updates the permission control feature of Apex One agents to improve security.

Enhancement 4 (VRTS-6033),

This Patch updates the Apex One program to prevent a potential security issue.

Enhancement 5 (SEG-104199),

This Patch enables the Apex One Security Agent program to support Microsoft Windows™ 10 (version 21H1) May 2021 Update.

Enhancement 6 (SEG-104757), (PDGJIRA-1013),

This Patch enables the Apex One Vulnerability Protection module to support user-defined mode changes for each Intrusion Prevention rule.

NOTE: This feature requires the installation of Apex Central hotfix 5708 or above.

Procedure

To configure the user-defined mode:

  1. Install this Patch (see "Installation").
  2. Open the Apex Central web console and go to the "Policies > Policy Resources > Intrusion Prevention Rules" screen.
  3. Click on the "Mode" of the target rule.
  4. Select the preferred mode option and click "Save" to save the changes.
  5. Go to the "Policies > Policy Management" screen and deploy the policy to agents.

Enhancement 7 (VRTS-6154), (VRTS-6155),

This Patch removes a potential DLL Side-Loading Vulnerability in Apex One.

Files Included in This Release

A. Files for Current Issue(s)
-------------------------------------------------------------------
Filename                                               Build Number
------------------------------                         ------------
Apex One\PCCSRV\Admin\Utility\EdgeServer\*.*

Apex One\PCCSRV\Admin\Utility\SQL\*.*

Apex One\PCCSRV\Pccnt\Disk1\*.*

Apex One\PCCSRV
-------------------------------------------------------------------
autopcc.exe                                            14.0.0.9565             
autopcc.msg                                                 *                  
autopccp.exe                                           14.0.0.9565             
cgiresutf8.dll                                         14.0.0.9565             
cgishare.dll                                           14.0.0.9565             
cpprest142_2_10.dll                                         *                  
datfhs.dll                                             14.0.0.9534             
dzip32.dll                                             3.0.0.15                
flowcontrol.dll                                        14.0.0.9565             
libcurl.dll                                            7.69.1.0                
libeay32.dll                                           1.0.2.21                
libnetctrl.dll                                         14.0.0.9534             
loadhttp.dll                                           14.0.0.9534             
microsoft.web.administration.dll                       10.0.14393.0            
ofcpfwcommon.dll                                       14.0.0.9534             
ofcshare.dll                                           14.0.0.9565             
ofcsvcconfig.exe                                       14.0.0.9565             
ofcupd.exe                                             14.0.0.9565             
ofc_loadhttp.dll                                       14.0.0.9534             
osf_iproduct.xml                                            *                  
pccwfwmo.dll                                           14.0.0.9534             
readme.htm                                                  *                  
setcgitimeout.exe                                      14.0.0.9565             
sqlite3.dll                                                 *                  
ssleay32.dll                                           1.0.2.21                
svcmgr.dll                                             14.0.0.9565             
svrsetupscloudtool.exe                                 14.0.0.9565             
svrsvcsetup.exe                                        14.0.0.9565             
svrsvcsetup_64x.exe                                    14.0.0.9565             
svrunirc.dll                                           14.0.0.9565             
timestring.dll                                         14.0.0.9534             
timestring_64x.dll                                     14.0.0.9534             
tmcfwapi.dll                                           5.83.0.1070             
tmicfgapi.dll                                          1.11.0.1012             
tmnotify.dll                                           1.5.0.1061              

Apex One\PCCSRV\
-------------------------------------------------------------------
ofcpipc.dll                                            14.0.0.9534             
zlibwapi.dll                                           1.2.11.1002             
vsapi32.dll                                            12.500.0.1004           
endpointbasecamp.exe                                   1.0.0.1129              
agentsdk.dll                                           6.2.0.5027              

Apex One\PCCSRV\Admin
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           
vsapi64.dll                                            12.500.0.1004           

Apex One\PCCSRV\Admin\
-------------------------------------------------------------------
tmgriffin.ptn                                               *                  
tmxfalcon.cat                                               *                  
tmxfalcon.cfg                                               *                  
tsc.exe                                                7.5.0.1154              
tsc64.exe                                              7.5.0.1154              

Apex One\PCCSRV\Admin\Utility\ClientPackager
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           

Apex One\PCCSRV\Admin\Utility\EdgeServer
-------------------------------------------------------------------
0x0409.ini                                                  *                  
data1.cab                                                   *                  
data1.hdr                                                   *                  
data2.cab                                                   *                  
issetup.dll                                            22.0.0.330              
layout.bin                                                  *                  
setup.exe                                              14.0.9565.0             
setup.ini                                                   *                  
setup.inx                                                   *                  

Apex One\PCCSRV\Admin\Utility\EdgeServer\issetupprerequisites
-------------------------------------------------------------------
microsoft .net framework 4.6.1 full.prq                     *                  
microsoft visual c++ 2019 redistributable package (x64).prq     *                  
microsoft visual c++ 2019 redistributable package (x86).prq     *                  

Apex One\PCCSRV\Admin\Utility\EdgeServer\issetupprerequisites\{506a420f-1f74-4371-9e84-eff365724daa}
-------------------------------------------------------------------
ndp461-kb3102436-x86-x64-allos-enu.exe                 4.6.1055.0              

Apex One\PCCSRV\Admin\Utility\EdgeServer\issetupprerequisites\{a0e9e4ba-9e03-4aa5-a830-1afd6f6b3c5e}
-------------------------------------------------------------------
vc_redist.x86.exe                                      14.27.29112.0           

Apex One\PCCSRV\Admin\Utility\EdgeServer\issetupprerequisites\{cffa0b3e-6d78-4fb9-8564-ef72fe7c0c2c}
-------------------------------------------------------------------
vc_redist.x64.exe                                      14.27.29112.0           

Apex One\PCCSRV\Admin\Utility\PLM\
-------------------------------------------------------------------
plmsetup.exe                                           2.5.5075.0              

Apex One\PCCSRV\Admin\Utility\SQL
-------------------------------------------------------------------
dotnetfx461.exe                                        4.6.1055.0              
installcfgfile.ini                                          *                  
libeay32.dll                                           1.0.2.21                
libsqldatabaseupgrade.dll                              14.0.0.9565             
ofcsqlsetup.ini                                             *                  
oscedbt.exe                                            14.0.0.9565             
setschemaver.bat                                            *                  
setupsqlexpress.bat                                         *                  
sqlschemaver.ini                                            *                  
sqlschemaver.ini.new                                        *                  
sqltxfr.chm                                                 *                  
sqltxfr.exe                                            14.0.0.9565             
ssleay32.dll                                           1.0.2.21                
timestring.dll                                         14.0.0.9534             
tmnotify.dll                                           1.5.0.1061              
uninstallcfgfile.ini                                        *                  
upgradesqlschema.bat                                        *                  
userauthchk.exe                                        14.0.0.9565             
zlib.dll                                               1.31.0.1708             

Apex One\PCCSRV\Admin\Utility\SQL\upgrade
-------------------------------------------------------------------
libmssqldb.dacpac                                           *                  
libmssqldb.dll                                         13.0.0.0                
libmssqldbazure.dacpac                                      *                  
libmssqldbazure.dll                                    13.0.0.0                
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\10.91.1619
-------------------------------------------------------------------
10.91.1619-superlab-libmssqldb.dacpac                       *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  
preupdate.sql                                               *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\10.92.1038
-------------------------------------------------------------------
10.92.1038-ib-libmssqldb.dacpac                             *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\10.93.1026
-------------------------------------------------------------------
10.93.1026-eb-libmssqldb.dacpac                             *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  
preupdate.sql                                               *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.0.1028
-------------------------------------------------------------------
11.0.1028-gm-libmssqldb.dacpac                              *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  
preupdate.sql                                               *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.0.2799
-------------------------------------------------------------------
11.0.2799-ib-libmssqldb.dacpac                              *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.0.2849
-------------------------------------------------------------------
11.0.2849-eb-libmssqldb.dacpac                              *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.0.2995
-------------------------------------------------------------------
11.0.2995-gm-libmssqldb.dacpac                              *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.0.4150
-------------------------------------------------------------------
11.0.4150-gm-libmssqldb.dacpac                              *                  
master.dacpac                                               *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.95.1084
-------------------------------------------------------------------
11.95.1084-superlab-libmssqldb.dacpac                       *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.96.1004
-------------------------------------------------------------------
11.96.1004-ib-libmssqldb.dacpac                             *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\11.97.1033
-------------------------------------------------------------------
11.97.1033-eb-libmssqldb.dacpac                             *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\12.0.1222
-------------------------------------------------------------------
12.0.1222-gm-libmssqldb.dacpac                              *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\SQL\upgrade\12.0.1406
-------------------------------------------------------------------
12.0.1406-gm-libmssqldb.dacpac                              *                  
placeholder.txt                                             *                  

Apex One\PCCSRV\Admin\Utility\VSEncrypt
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Client\x64\
-------------------------------------------------------------------
osfext_iacclient_x64.dll                               3.0.0.3059              
osfext_iatasclient_x64.dll                             1.7.0.1045              
osfext_iesclient_x64.dll                               3.5.0.1201              
osfext_ivpclient_x64.dll                               3.0.0.2724              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Client\x86\
-------------------------------------------------------------------
osfext_iacclient.dll                                   3.0.0.3059              
osfext_iatasclient.dll                                 1.7.0.1045              
osfext_iesclient.dll                                   3.5.0.1201              
osfext_ivpclient.dll                                   3.0.0.2724              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iAC\
-------------------------------------------------------------------
osfext_iaccmagent.dll                                  3.0.0.3059              
osfext_iacmasterservice.dll                            3.0.0.3059              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iAC\x64\
-------------------------------------------------------------------
osfext_iaccmagent.dll                                  3.0.0.3059              
osfext_iacmasterservice.dll                            3.0.0.3059              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iATAS\
-------------------------------------------------------------------
osfext_iatascmagent.dll                                1.7.0.1045              
osfext_iatasmasterservice.dll                          1.7.0.1045              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iATAS\x64\
-------------------------------------------------------------------
osfext_iatascmagent.dll                                1.7.0.1044              
osfext_iatasmasterservice.dll                          1.7.0.1044              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iES\
-------------------------------------------------------------------
osfext_iescmagent.dll                                  3.0.0.1632              
osfext_iesmasterservice.dll                            3.0.0.1632              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iES\x64\
-------------------------------------------------------------------
osfext_iescmagent.dll                                  3.0.0.1632              
osfext_iesmasterservice.dll                            3.0.0.1632              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iVP\
-------------------------------------------------------------------
osfext_ivpcmagent.dll                                  3.0.0.2724              
osfext_ivpmasterservice.dll                            3.0.0.2724              

Apex One\PCCSRV\Admin\Utility\iServicePackage\OSF_Extension\Server\iVP\x64\
-------------------------------------------------------------------
osfext_ivpcmagent.dll                                  3.0.0.2724              
osfext_ivpmasterservice.dll                            3.0.0.2724              

Apex One\PCCSRV\CmAgent
-------------------------------------------------------------------
productui.zip                                               *                  

Apex One\PCCSRV\Download\Engine
-------------------------------------------------------------------
bmservice_x32.sig                                           *                  
bmservice_x32.zip                                           *                  
bmservice_x64.sig                                           *                  
bmservice_x64.zip                                           *                  
bmdriver_x32.sig                                            *                  
bmdriver_x32.zip                                            *                  
bmdriver_x64.sig                                            *                  
bmdriver_x64.zip                                            *                  
engv_amd64_ntkd.sig                                         *                  
engv_amd64_ntkd.zip                                         *                  
eng_ntkd.sig                                                *                  
eng_ntkd.zip                                                *                  

Apex One\PCCSRV\Download\Engine\
-------------------------------------------------------------------
falcon32.sig                                                *                  
falcon32.zip                                                *                  
falcon64.sig                                                *                  
falcon64.zip                                                *                  
xhldr_x64.sig                                               *                  
xhldr_x64.zip                                               *                  
xhldr_x86.sig                                               *                  
xhldr_x86.zip                                               *                  
atse32.sig                                                  *                  
atse32.zip                                                  *                  
atse64.sig                                                  *                  
atse64.zip                                                  *                  
tsc.sig                                                     *                  
tsc.zip                                                     *                  
tsc64.sig                                                   *                  
tsc64.zip                                                   *                  
tmebc32.sig                                                 *                  
tmebc32.zip                                                 *                  
tmebc64.sig                                                 *                  
tmebc64.zip                                                 *                  

Apex One\PCCSRV\Download\Pattern\
-------------------------------------------------------------------
tmumhv2.zip                                                 *                  
falconcfg.sig                                               *                  
falconcfg.zip                                               *                  
tmgriffin.sig                                               *                  
tmgriffin.zip                                               *                  
tmgd.sig                                                    *                  
tmgd.zip                                                    *                  
tmgd64.sig                                                  *                  
tmgd64.zip                                                  *                  
tmbmlop.sig                                                 *                  
tmbmlop.zip                                                 *                  
tmbmlop64.sig                                               *                  
tmbmlop64.zip                                               *                  
trendxv.sig                                                 *                  
trendxv.zip                                                 *                  

Apex One\PCCSRV\Download\Product\
-------------------------------------------------------------------
dlplite.sig                                                 *                  
dlplite.zip                                              6.2.5028                  
dlplite_3rdparty.sig                                        *                  
dlplite_3rdparty.zip                                        *                  
dlplite_3rdparty_x64.sig                                    *                  
dlplite_3rdparty_x64.zip                                    *                  
dlplite_common.sig                                          *                  
dlplite_common.zip                                       6.2.5028                  
dlplite_common_x64.sig                                      *                  
dlplite_common_x64.zip                                   6.2.5028                  
dlplite_x64.sig                                             *                  
dlplite_x64.zip                                          6.2.5028                  
libdlppatchagent.sig                                        *                  
libdlppatchagent.zip                                        *                  
libdlppatchagent_64x.sig                                    *                  
libdlppatchagent_64x.zip                                    *                  

Apex One\PCCSRV\Download\engine\ssapi32_v6\
-------------------------------------------------------------------
ssapi32.sig                                                 *                  
ssapi32.zip                                                 *                  

Apex One\PCCSRV\Download\engine\ssapi64_v6\
-------------------------------------------------------------------
ssapi64.sig                                                 *                  
ssapi64.zip                                                 *                  

Apex One\PCCSRV\Engine
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           
tmamsiprovider.dll                                     8.53.0.1108             
tmsysevt.dll                                           8.53.0.1108             

Apex One\PCCSRV\Engine\
-------------------------------------------------------------------
saegiscounters.man                                          *                  
tmaegissysevt.dll                                      2.98.0.1641             
tmbmcli.dll                                            2.98.0.1641             
tmbmsrv.exe                                            2.98.0.1641             
tmcomeng.dll                                           2.98.0.1641             
tmengdrv.dll                                           2.98.0.1641             
tmpem.dll                                              2.98.0.1641             
tmwlutil.dll                                           2.98.0.1641             
tmxfalcon.dll                                          2.2.0.1111              
tmcfwapi.dll                                           5.83.0.1070             
tmhash.dll                                             5.83.0.1070             
tmpfw.exe                                              5.83.0.1070             
tmpfwapi.dll                                           5.83.0.1070             
tmpfwrul.dll                                           5.83.0.1070             
atse32.dll                                             12.500.0.1008           
ssapi32.dll                                            6.2.0.4056              

Apex One\PCCSRV\Engine\CCSF\TrxHandler\
-------------------------------------------------------------------
trxhandler.dll                                         1.100.0.1073            

Apex One\PCCSRV\Engine\X64\
-------------------------------------------------------------------
saegiscounters.man                                          *                  
tmaegissysevt.dll                                      2.98.0.1641             
tmbmcli.dll                                            2.98.0.1641             
tmbmsrv.exe                                            2.98.0.1641             
tmcomeng.dll                                           2.98.0.1641             
tmengdrv.dll                                           2.98.0.1641             
tmpem.dll                                              2.98.0.1641             
tmwlutil.dll                                           2.98.0.1641             
tmxfalcon.dll                                          2.2.0.1111              
tmcfwapi.dll                                           5.83.0.1070             
tmhash.dll                                             5.83.0.1070             
tmpfw.exe                                              5.83.0.1070             
tmpfwapi.dll                                           5.83.0.1070             
tmpfwrul.dll                                           5.83.0.1070             
atse64.dll                                             12.500.0.1008           
tsc64.exe                                              7.5.0.1154              
ssapi64.dll                                            6.2.0.4056              

Apex One\PCCSRV\Engine\X64\CCSF\TrxHandler\
-------------------------------------------------------------------
trxhandler.dll                                         1.100.0.1073            

Apex One\PCCSRV\Engine\x64
-------------------------------------------------------------------
vsapi64.dll                                            12.500.0.1004           
tmamsiprovider64.dll                                   8.53.0.1108             
tmsysevt.dll                                           8.53.0.1108             

Apex One\PCCSRV\LWCS
-------------------------------------------------------------------
aucfg.ini                                                   *                  
au_wrs.exe                                             3.1.0.2044              
build.exe                                              2.86.0.4002             
bwlistmgmt.exe                                         3.1.0.2044              
bwlistsearch.exe                                       3.1.0.2044              
cccaupdate.exe                                         3.1.0.2044              
cert5.db                                                    *                  
ciuas32.dll                                            1.0.0.2075              
ciussi32.dll                                           2.0.0.2074              
icrcauapi.dll                                          2.5.0.1115              
libbwlistfilter.dll                                    3.1.0.2044              
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.21                
liblwtpciu32.dll                                       1.0.0.1005              
lwcsctrl.exe                                           3.1.0.2044              
lwcsservice.exe                                        3.1.0.2044              
migratebwlist.exe                                      3.1.0.2044              
patch.exe                                              2.86.0.4002             
patchbld.dll                                           12.21.0.0               
patchw32.dll                                           12.22.0.0               
pcre.dll                                                    *                  
perflwcsperfmonmgr.dll                                 3.1.0.2044              
perflwcsperfmonmgr.ini                                      *                  
placeholder.txt                                             *                  
ssleay32.dll                                           1.0.2.21                
sym_perflwcsperfmonmgr.h                                    *                  
tmufeng.dll                                            5.0.0.1001              
tmupdate.dll                                           2.86.0.4002             
x500.db                                                     *                  
zlib1.dll                                              1.2.4.0                 

Apex One\PCCSRV\PccNT\Drv
-------------------------------------------------------------------
tmel.cat                                                    *                  
tmel.inf                                                    *                  
tmel.sys                                               1.6.0.1071              
tmcomm.cat                                                  *                  
tmcomm.inf                                                  *                  
tmcomm.sys                                             8.20.0.1044             

Apex One\PCCSRV\PccNT\Drv\
-------------------------------------------------------------------
tmebc.cat                                                   *                  
tmebc.inf                                                   *                  
tmebc32.sys                                            1.5.0.1045              

Apex One\PCCSRV\PccNT\Drv\x64
-------------------------------------------------------------------
tmel.cat                                                    *                  
tmel.inf                                                    *                  
tmel.sys                                               1.6.0.1071              
tmcomm.cat                                                  *                  
tmcomm.inf                                                  *                  
tmcomm.sys                                             8.20.0.1044             

Apex One\PCCSRV\PccNT\Drv\x64\
-------------------------------------------------------------------
tmebc.cat                                                   *                  
tmebc.inf                                                   *                  
tmebc64.sys                                            1.5.0.1045              

Apex One\PCCSRV\Pccnt\
-------------------------------------------------------------------
aoshtml.zip                                                 *                  
aoshtml.zip.cat                                             *                  

Apex One\PCCSRV\Pccnt\Common
-------------------------------------------------------------------
osfext_iacclient.dll                                   3.0.0.3059              
osfext_iatasclient.dll                                 1.7.0.1045              
osfext_iesclient.dll                                   3.5.0.1201              
osfext_ivpclient.dll                                   3.0.0.2724              
crc0filter.dll                                         2.83.0.1026             
icrchdler.dll                                          2.83.0.1026             
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.21                
ssleay32.dll                                           1.0.2.21                
salperfcounters.man                                         *                  
tmopcfg.dll                                            5.1.0.1074              
tmopcfscan.dll                                         5.1.0.1074              
tmopctl.dll                                            5.1.0.1074              
tmopdbg.dll                                            5.1.0.1074              
tmoppecertpin.dll                                      5.1.0.1062              
tmoppeevts.dll                                         5.1.0.1074              
tmoppehosf.dll                                         5.1.0.1074              
tmoppepdp.dll                                          5.1.0.1062              
tmoppesal.dll                                          5.1.0.1074              
tmoppessf.dll                                          5.1.0.1062              
tmoppeurlf.dll                                         5.1.0.1074              
tmoppevs.dll                                           5.1.0.1074              
tmopphdns.dll                                          5.1.0.1062              
tmopphhttp.dll                                         5.1.0.1074              
tmopphhttp2.dll                                        5.1.0.1074              
tmopphpop3.dll                                         5.1.0.1074              
tmopphsmtp.dll                                         5.1.0.1074              
tmopphsocks.dll                                        5.1.0.1074              
tmopphsvrhello.dll                                     5.1.0.1062              
tmopplgadp.dll                                         5.1.0.1074              
tmopsent.dll                                           5.1.0.1074              
tmopsmhttp.dll                                         5.1.0.1074              
tmopsmmail.dll                                         5.1.0.1074              
tmopsmproxy.dll                                        5.1.0.1074              
tmopsmsvrhello.dll                                     5.1.0.1062              
tmosprey.reg                                                *                  
urlfperfcounters.man                                        *                  

Apex One\PCCSRV\Pccnt\Common\
-------------------------------------------------------------------
tmcfwapi.dll                                           5.83.0.1070             
tmfphcex.exe                                           5.83.0.1070             
tmhash.dll                                             5.83.0.1070             
tmpfw.exe                                              5.83.0.1070             
tmpfwapi.dll                                           5.83.0.1070             
tmpfwctl.dll                                           5.83.0.1070             
tmpfwctl_xp.dll                                        5.83.0.1070             
tmpfwrul.dll                                           5.83.0.1070             
tmwfpapi.dll                                           5.83.0.1070             
tmeectv.dll                                            3.5.0.1017              
tmeesent.dll                                           3.5.0.1017              

Apex One\PCCSRV\Pccnt\Disk1
-------------------------------------------------------------------
0x0409.ini                                                  *                  
data1.cab                                                   *                  
data1.hdr                                                   *                  
data2.cab                                                   *                  
install.exe                                            6.70.0.0                
issetup.dll                                            22.0.0.330              
layout.bin                                                  *                  
setup.ini                                                   *                  
setup.inx                                                   *                  
setup.iss                                                   *                  

Apex One\PCCSRV\Pccnt\Drv
-------------------------------------------------------------------
tmactmon.cat                                                *                  
tmactmon.inf                                                *                  
tmactmon.sys                                           2.98.0.1636             
tmevtmgr.cat                                                *                  
tmevtmgr.inf                                                *                  
tmevtmgr.sys                                           2.98.0.1636             
tmetw.man                                                   *                  
tmfilter.cat                                                *                  
tmfilter.sys                                           12.500.0.1004           
tmpcw.man                                                   *                  
tmpreflt.inf                                                *                  
tmpreflt.sys                                           12.500.0.1004           
tmxpflt.inf                                                 *                  
tmxpflt.sys                                            12.500.0.1004           
vsapint.inf                                                 *                  
vsapint.sys                                            12.500.0.1004           
tmusa.cat                                                   *                  
tmusa.inf                                                   *                  
tmusa.sys                                              5.1.0.1010              

Apex One\PCCSRV\Pccnt\Drv\
-------------------------------------------------------------------
tmnciesc.cat                                                *                  
tmnciesc.inf                                                *                  
tmnciesc.sys                                           3.0.0.1074              
tmlwf.cat                                                   *                  
tmlwf.inf                                                   *                  
tmlwf.sys                                              5.83.0.1066             
tmwfp.cat                                                   *                  
tmwfp.inf                                                   *                  
tmwfp.sys                                              5.83.0.1066             
tmlwfins.exe                                           5.83.0.1066             
tmwfpins.exe                                           5.83.0.1066             
tmeevw.cat                                                  *                  
tmeevw.inf                                                  *                  
tmeevw.sys                                             3.5.0.1017              

Apex One\PCCSRV\Pccnt\Drv\X64
-------------------------------------------------------------------
tmactmon.cat                                                *                  
tmactmon.inf                                                *                  
tmactmon.sys                                           2.98.0.1636             
tmevtmgr.cat                                                *                  
tmevtmgr.inf                                                *                  
tmevtmgr.sys                                           2.98.0.1636             
tmetw.man                                                   *                  
tmfilter.cat                                                *                  
tmpcw.man                                                   *                  
tmpreflt.inf                                                *                  
tmpreflt.sys                                           12.500.0.1004           
tmxpflt.inf                                                 *                  
tmxpflt.sys                                            12.500.0.1004           
vsapint.inf                                                 *                  
vsapint.sys                                            12.500.0.1004           
tmusa.cat                                                   *                  
tmusa.inf                                                   *                  
tmusa.sys                                              5.1.0.1010              

Apex One\PCCSRV\Pccnt\Drv\X64\
-------------------------------------------------------------------
tmnciesc.cat                                                *                  
tmnciesc.inf                                                *                  
tmnciesc.sys                                           3.0.0.1074              
tmlwf.cat                                                   *                  
tmlwf.inf                                                   *                  
tmlwf.sys                                              5.83.0.1066             
tmwfp.cat                                                   *                  
tmwfp.inf                                                   *                  
tmwfp.sys                                              5.83.0.1066             
tmlwfins.exe                                           5.83.0.1066             
tmwfpins.exe                                           5.83.0.1066             
tmeevw.cat                                                  *                  
tmeevw.inf                                                  *                  
tmeevw.sys                                             3.5.0.1017              

Apex One\PCCSRV\Pccnt\Win64\X64
-------------------------------------------------------------------
osfext_iacclient_x64.dll                               3.0.0.3059              
osfext_iatasclient_x64.dll                             1.7.0.1045              
osfext_iesclient_x64.dll                               3.5.0.1201              
osfext_ivpclient_x64.dll                               3.0.0.2724              
crc0filter.dll                                         2.83.0.1026             
icrchdler.dll                                          2.83.0.1026             
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.21                
ssleay32.dll                                           1.0.2.21                
salperfcounters.man                                         *                  
tmopcfg.dll                                            5.1.0.1074              
tmopcfscan.dll                                         5.1.0.1074              
tmopctl.dll                                            5.1.0.1074              
tmopdbg.dll                                            5.1.0.1074              
tmoppecertpin.dll                                      5.1.0.1062              
tmoppeevts.dll                                         5.1.0.1074              
tmoppehosf.dll                                         5.1.0.1074              
tmoppepdp.dll                                          5.1.0.1062              
tmoppesal.dll                                          5.1.0.1074              
tmoppessf.dll                                          5.1.0.1062              
tmoppeurlf.dll                                         5.1.0.1074              
tmoppevs.dll                                           5.1.0.1074              
tmopphdns.dll                                          5.1.0.1062              
tmopphhttp.dll                                         5.1.0.1074              
tmopphhttp2.dll                                        5.1.0.1074              
tmopphpop3.dll                                         5.1.0.1074              
tmopphsmtp.dll                                         5.1.0.1074              
tmopphsocks.dll                                        5.1.0.1074              
tmopphsvrhello.dll                                     5.1.0.1062              
tmopplgadp.dll                                         5.1.0.1074              
tmopsent.dll                                           5.1.0.1074              
tmopsmhttp.dll                                         5.1.0.1074              
tmopsmmail.dll                                         5.1.0.1074              
tmopsmproxy.dll                                        5.1.0.1074              
tmopsmsvrhello.dll                                     5.1.0.1062              
urlfperfcounters.man                                        *                  

Apex One\PCCSRV\Pccnt\Win64\X64\
-------------------------------------------------------------------
tmcfwapi.dll                                           5.83.0.1070             
tmfphcex.exe                                           5.83.0.1070             
tmhash.dll                                             5.83.0.1070             
tmpfw.exe                                              5.83.0.1070             
tmpfwapi.dll                                           5.83.0.1070             
tmpfwctl.dll                                           5.83.0.1070             
tmpfwctl_xp.dll                                        5.83.0.1070             
tmpfwrul.dll                                           5.83.0.1070             
tmwfpapi.dll                                           5.83.0.1070             
tmeectv.dll                                            3.5.0.1017              
tmeesent.dll                                           3.5.0.1017              

Apex One\PCCSRV\Private\AuthorStore
-------------------------------------------------------------------
rbauserprofile.ini                                          *                  
trendauth.xml                                               *                  
trendauthdef.xml                                            *                  
trendclnpermissiondef.payload                               *                  

Apex One\PCCSRV\SRS
-------------------------------------------------------------------
libapricotlog.dll                                      3.1.0.2044              
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.21                
makecert.exe                                           10.0.17134.12           
placeholder.txt                                             *                  
relayrulehandler.dll                                   3.1.0.2044              
relayruleperfcounter.dll                               3.1.0.2044              
relayserviceperfcounter.dll                            3.1.0.2044              
srscli.exe                                             3.1.0.2044              
srservice.exe                                          3.1.0.2044              
ssleay32.dll                                           1.0.2.21                
zlib1.dll                                              1.2.4.0                 

Apex One\PCCSRV\WSS
-------------------------------------------------------------------
aucfg.ini                                                   *                  
au_frs.exe                                             3.1.0.2044              
bsdiff.exe                                                  *                  
build.exe                                              2.86.0.4002             
cert5.db                                                    *                  
ciuas32.dll                                            1.0.0.2075              
ciussi32.dll                                           2.0.0.2074              
cpuctrl.exe                                            3.1.0.2044              
genbfdiff.exe                                          3.1.0.2044              
gencrcdiff.exe                                         3.1.0.2044              
icrcauapi.dll                                          2.5.0.1115              
icrcservice.exe                                        3.1.0.2044              
liblwtpciu32.dll                                       1.0.0.1005              
makebf.exe                                             3.1.0.2044              
makecert.exe                                           10.0.17134.12           
patch.exe                                              2.86.0.4002             
patchbld.dll                                           12.21.0.0               
patchw32.dll                                           12.22.0.0               
perfwssperfmonmgr.dll                                  3.1.0.2044              
perfwssperfmonmgr.ini                                       *                  
placeholder.txt                                             *                  
spsc.dll                                               2.7.0.1098              
spscserverapi.dll                                      2.7.0.1098              
sym_perfwssperfmonmgr.h                                     *                  
tmupdate.dll                                           2.86.0.4002             
unzip.exe                                                   *                  
vsapi32.dll                                            9.800.0.1009            
x500.db                                                     *                  

Apex One\PCCSRV\WSS\spsc\bin
-------------------------------------------------------------------
activeindex.exe                                        2.7.0.1098              
attributetool.exe                                      2.7.0.1098              
bfgen.exe                                              2.7.0.1098              
bsdiffgen.exe                                          2.7.0.1098              
cpuctrl.exe                                            2.7.0.1098              
crcdiffgen.exe                                         2.7.0.1098              
crczdiffgen.exe                                        2.7.0.1098              
crczdiffgenfromcrcz.exe                                2.7.0.1098              
crczgen.exe                                            2.7.0.1098              
crczmerge.exe                                          2.7.0.1098              
dbintegrity.exe                                        2.7.0.1098              
fullmarkhelper.exe                                     2.7.0.1098              
icrcauapi.dll                                          2.7.0.1098              
importmanager.exe                                      2.7.0.1098              
loglevelsetter.exe                                     2.7.0.1098              
ptncheck.exe                                           2.7.0.1098              
ptnclean.exe                                           2.7.0.1098              
rwconfig.py                                                 *                  
spsc.dll                                               2.7.0.1098              
spscserverapi.dll                                      2.7.0.1098              
switchdb.exe                                           2.7.0.1098              
tbldiffgen.exe                                         2.7.0.1098              
tblmodifier.exe                                        2.7.0.1098              
updatepattern.exe                                      2.7.0.1098              

Apex One\PCCSRV\WSS\spsc\lib
-------------------------------------------------------------------
placeholder.txt                                             *                  

Apex One\PCCSRV\Web\Service
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           
vsapi64.dll                                            12.500.0.1004           

Apex One\PCCSRV\Web_OSCE\Web\CGI
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           

Apex One\PCCSRV\Web_OSCE\Web_Console\CGI
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           

Apex One\PCCSRV\Web_OSCE\Web_Console\RemoteInstallCGI
-------------------------------------------------------------------
vsapi32.dll                                            12.500.0.1004           
vsapi64.dll                                            12.500.0.1004           

Apex One\PCCSRV\Web_OSCE\osf\bin
-------------------------------------------------------------------
cgiresutf8.dll                                         14.0.0.9565             
liblogclient4net.dll                                   14.0.0.9565             
libosfcmdhdlradapter64.dll                             14.0.0.9565             
libosfdata.dll                                         14.0.0.9565             
libosfutilhelper.dll                                   14.0.0.9565             
libosfverifylogincookie64.dll                          14.0.0.9565             
libosfwebconfighelper.dll                              14.0.0.9565             
libosfwebsvchandler.dll                                14.0.0.9565             
libutilcommon.dll                                      14.0.0.9565             
microsoft.practices.enterpriselibrary.transientfaulthandling.dll6.0.1304.0              
microsoft.web.administration.dll                       6.1.7601.17514          
newtonsoft.json.dll                                    10.0.2.20802            
osfwebservices.dll                                     14.0.0.9565             
osf_datalayer.dll                                      14.0.0.9565             
system.net.http.formatting.dll                         5.2.30128.0             
system.web.http.dll                                    5.2.30128.0             
system.web.http.webhost.dll                            5.2.30128.0             
timestring_64x.dll                                     14.0.0.9534             

Apex One\PCCSRV\admin
-------------------------------------------------------------------
build.exe                                              2.86.0.4017             
build64.exe                                            2.86.0.4017             
cert5.db                                                    *                  
clientrollback.exe                                     14.0.0.9565             
infocollector.exe                                      14.0.0.9534             
installdownloader.exe                                  14.0.0.9565             
instntres.dll                                          14.0.0.9565             
instreg.exe                                            14.0.0.9534             
loadhttp.dll                                           14.0.0.9534             
ofc_loadhttp.dll                                       14.0.0.9534             
oscetsclog.dll                                         14.0.0.9534             
patch.exe                                              2.86.0.4017             
patch64.exe                                            2.86.0.4017             
patchw32.dll                                           12.22.0.0               
rollbackagent.dll                                      14.0.0.9565             
rollbackagent_64x.dll                                  14.0.0.9565             
setupman.dll                                           14.0.0.9565             
setupusr.dll                                           14.0.0.9565             
setupusr.exe                                           14.0.0.9565             
svcmgr.dll                                             14.0.0.9565             
svcrunap.exe                                           14.0.0.9565             
timestring.dll                                         14.0.0.9534             
tmbmlop.ptn                                                 *                  
tmbmlop64.ptn                                               *                  
tmdbg20.dll                                            14.0.0.9534             
tmgd.ptn                                                    *                  
tmgd64.ptn                                                  *                  
tmgriffin.ptn                                               *                  
tmuninst.dll                                           14.0.0.9534             
tmuninst.exe                                           14.0.0.9534             
tmupdate.dll                                           2.86.0.4017             
tmupdate64.dll                                         2.86.0.4017             
tmxfalcon.cat                                               *                  
tmxfalcon.cfg                                               *                  
wizard.exe                                             14.0.0.9534             
wizard_64x.exe                                         14.0.0.9534             

Apex One\PCCSRV\admin\utility\certificatemanager
-------------------------------------------------------------------
certificatemanager.exe                                 14.0.0.9565             
timestring.dll                                         14.0.0.9534             

Apex One\PCCSRV\admin\utility\clientpackager
-------------------------------------------------------------------
clientmsisetup_msi                                          *                  
clnextor.exe                                           14.0.0.9565             
clnpack.exe                                            14.0.0.9565             
clnpack.ini                                                 *                  
flowcontrol.dll                                        14.0.0.9565             
ofcpfwcommon.dll                                       14.0.0.9534             
suctool.exe                                            14.0.0.9565             
timestring.dll                                         14.0.0.9534             
tmcfwapi.dll                                           5.83.0.1070             

Apex One\PCCSRV\admin\utility\domainscheduledupdate
-------------------------------------------------------------------
dsu_convert.exe                                        14.0.0.9565             

Apex One\PCCSRV\admin\utility\enableprogramupgrade
-------------------------------------------------------------------
enableprogramupgrade.exe                               14.0.0.9565             

Apex One\PCCSRV\admin\utility\gatewaysettingsimporter
-------------------------------------------------------------------
gsimporter.exe                                         14.0.0.9565             

Apex One\PCCSRV\admin\utility\imgsetup
-------------------------------------------------------------------
imgsetup.exe                                           14.0.0.9565             

Apex One\PCCSRV\admin\utility\ipxfer
-------------------------------------------------------------------
ipxfer.exe                                             14.0.0.9534             
ipxfer_x64.exe                                         14.0.0.9534             

Apex One\PCCSRV\admin\utility\ispsinstaller
-------------------------------------------------------------------
ispsinstaller.exe                                           *                  

Apex One\PCCSRV\admin\utility\listdeviceinfo
-------------------------------------------------------------------
listdeviceinfo.exe                                     6.2.0.5015              

Apex One\PCCSRV\admin\utility\messagequeue
-------------------------------------------------------------------
liboscemsmq.dll                                        14.0.0.9565             
mqtool.exe                                             14.0.0.9565             

Apex One\PCCSRV\admin\utility\osceresetpw
-------------------------------------------------------------------
osceresetpw.exe                                        14.0.0.9565             

Apex One\PCCSRV\admin\utility\policyexporttool
-------------------------------------------------------------------
apexonesettingsexporttool.exe                          14.0.0.9565             
cgiresutf8.dll                                         14.0.0.9565             
servermigrationtool.ex_                                14.0.0.9565             
timestring.dll                                         14.0.0.9534             

Apex One\PCCSRV\admin\utility\saasstoragemgr
-------------------------------------------------------------------
edcryp.net4.dll                                        14.0.0.9565             
liblogclient4net.dll                                   14.0.0.9565             
microsoft.windowsazure.storage.dll                     4.3.0.0                 
newtonsoft.json.dll                                    10.0.3.21018            
newtonsoft.json.xml                                         *                  
ofcasmgr.exe                                           14.0.0.9565             
ofcasmgr.exe.config                                         *                  

Apex One\PCCSRV\admin\utility\servermigrationtool
-------------------------------------------------------------------
cgiocommon.dll                                         14.0.0.9565             
cgiresutf8.dll                                         14.0.0.9565             
ofcpfwcommon.dll                                       14.0.0.9534             
servermigrationtool.exe                                14.0.0.9565             
srec.ex_                                               14.0.0.9565             
timestring.dll                                         14.0.0.9534             

Apex One\PCCSRV\admin\utility\spnsxfr
-------------------------------------------------------------------
spnsxfr.exe                                            14.0.0.9565             

Apex One\PCCSRV\admin\utility\svrtune
-------------------------------------------------------------------
svrtune.exe                                            14.0.0.9565             

Apex One\PCCSRV\admin\utility\systemhealthvalidator
-------------------------------------------------------------------
officescannapshv_x64.exe                               4.1.100.1332            
officescannapshv_x86.exe                               4.1.100.1332            

Apex One\PCCSRV\admin\utility\tcachegen
-------------------------------------------------------------------
tcachegen.exe                                          14.0.0.9565             
tcachegencli.exe                                       14.0.0.9565             
tcachegencli_x64.exe                                   14.0.0.9565             
tcachegen_x64.exe                                      14.0.0.9565             

Apex One\PCCSRV\admin\utility\tmvs
-------------------------------------------------------------------
datfhs.dll                                             14.0.0.9534             
libeay32.dll                                           1.0.2.21                
loadhttp.dll                                           14.0.0.9534             
ssleay32.dll                                           1.0.2.21                
tmdbg20.dll                                            14.0.0.9534             
tmnotify.dll                                           1.5.0.1061              
tmvs.exe                                               14.0.0.9565             

Apex One\PCCSRV\admin\utility\touch
-------------------------------------------------------------------
tmtouch.exe                                            14.0.0.9534             

Apex One\PCCSRV\admin\utility\vsencrypt
-------------------------------------------------------------------
vsencode.exe                                           14.0.0.9565             

Apex One\PCCSRV\ccsf\module\atse
-------------------------------------------------------------------
trendxl.115                                                 *                  
trendxv.123                                                 *                  

Apex One\PCCSRV\cmagent
-------------------------------------------------------------------
cgiresutf8.dll                                         14.0.0.9565             
datfhs.dll                                             14.0.0.9534             
en_i18n.dll                                            5.0.0.2363              
en_utility.dll                                         5.0.0.2363              
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.20                
libosfextensionloader.dll                              14.0.0.9565             
libperfosceperfmonmgr.dll                              14.0.0.9565             
libperfosceperfmonmgr_x64.dll                          14.0.0.9565             
ofccmagent.exe                                         14.0.0.9565             
osfagent.dll                                           14.0.0.9534             
productlibrary.dll                                     14.0.0.9565             
ssleay32.dll                                           1.0.2.20                
timestring.dll                                         14.0.0.9534             
tmufeng.dll                                            5.0.0.1014              
trendaprwrapperdll.dll                                 5.0.0.2363              

Apex One\PCCSRV\download
-------------------------------------------------------------------
clnpack_files.xml                                           *                  

Apex One\PCCSRV\osf_extension\iac
-------------------------------------------------------------------
osfext_iaccmagent.dll                                  3.0.0.3059              
osfext_iacmasterservice.dll                            3.0.0.3059              

Apex One\PCCSRV\osf_extension\iac\x64
-------------------------------------------------------------------
osfext_iaccmagent.dll                                  3.0.0.3059              
osfext_iacmasterservice.dll                            3.0.0.3059              

Apex One\PCCSRV\osf_extension\iatas
-------------------------------------------------------------------
osfext_iatascmagent.dll                                1.7.0.1045              
osfext_iatasmasterservice.dll                          1.7.0.1045              

Apex One\PCCSRV\osf_extension\iatas\x64
-------------------------------------------------------------------
osfext_iatascmagent.dll                                1.7.0.1044              
osfext_iatasmasterservice.dll                          1.7.0.1044              

Apex One\PCCSRV\osf_extension\ies
-------------------------------------------------------------------
osfext_iescmagent.dll                                  3.0.0.1632              
osfext_iesmasterservice.dll                            3.0.0.1632              

Apex One\PCCSRV\osf_extension\ies\x64
-------------------------------------------------------------------
osfext_iescmagent.dll                                  3.0.0.1632              
osfext_iesmasterservice.dll                            3.0.0.1632              

Apex One\PCCSRV\osf_extension\ivp
-------------------------------------------------------------------
osfext_ivpcmagent.dll                                  3.0.0.2724              
osfext_ivpmasterservice.dll                            3.0.0.2724              

Apex One\PCCSRV\osf_extension\ivp\x64
-------------------------------------------------------------------
osfext_ivpcmagent.dll                                  3.0.0.2724              
osfext_ivpmasterservice.dll                            3.0.0.2724              

Apex One\PCCSRV\pccnt
-------------------------------------------------------------------
clientconsole.zip                                           *                  
clientconsole.zip.cat                                       *                  
clienthelp.zip                                              *                  
clienthelp.zip.cat                                          *                  
libcntprodres.dll                                      14.0.0.9534             
ntmonres.dll                                           14.0.0.9565             
ntrmvrc.dll                                            14.0.0.9565             
ntrtscan.exe                                           14.0.0.9534             
ntrtscanperfcounters.man                                    *                  
ntsvcres.dll                                           14.0.0.9565             
pccntres.dll                                           14.0.0.9565             
readme.txt                                                  *                  
svcmgr.dll                                             14.0.0.9565             
tmnotify.dll                                           1.5.0.1061              

Apex One\PCCSRV\pccnt\common
-------------------------------------------------------------------
7z.dll                                                 18.5.0.0                
7z.exe                                                 18.5.0.0                
apricotcbrulehandler.dll                               2.0.0.1049              
apricotmanagermodule.dll                               2.0.0.1049              
ccsf_ptn.zip                                                *                  
ccsf_ptn.zip.cat                                            *                  
ccsf_win32.zip                                              *                  
ccsf_win32.zip.cat                                          *                  
comprmv.exe                                            14.0.0.9534             
datfhs.dll                                             14.0.0.9534             
dcexif32.dll                                           14.0.0.9534             
dwiotrapnt.dll                                         14.0.0.9534             
fcwofieui.dll                                          14.0.0.9534             
filebrowsingrulehandler.dll                            2.0.0.1049              
flowcontrol.dll                                        14.0.0.9565             
lib7zwrapper.dll                                       14.0.0.9534             
libapricotlog.dll                                      2.0.0.1049              
libcnttmpollingmodule.dll                              14.0.0.9534             
libnetctrl.dll                                         14.0.0.9534             
libosf.dll                                             14.0.0.9534             
libtmcav.dll                                           14.0.0.9534             
libuaprefltr.dll                                       14.0.0.9534             
libwfpnetworkisolation.dll                             14.0.0.9534             
libzipunzipdll.dll                                     14.0.0.9534             
loadhttp.dll                                           14.0.0.9534             
logserver.exe                                          14.0.0.9534             
ntrmv.exe                                              14.0.0.9534             
ofccccaupdate.exe                                      14.0.0.9534             
ofcpfwcommon.dll                                       14.0.0.9534             
ofcpfwsvc.dll                                          14.0.0.9534             
ofcpfwsvc.exe                                          14.0.0.9534             
ofcpipc.dll                                            14.0.0.9534             
ofcpluginapi.dll                                       14.0.0.9534             
ofcpluginmain.dll                                      14.0.0.9534             
ofcplugintray.dll                                      14.0.0.9534             
ofc_loadhttp.dll                                       14.0.0.9534             
officescantouch.exe                                    14.0.0.9534             
osceprot.dll                                           14.0.0.9534             
osfagent.dll                                           14.0.0.9534             
pccnt.exe                                              14.0.0.9534             
pccntmon.exe                                           14.0.0.9534             
pccntupd.exe                                           14.0.0.9534             
pccwfwmo.dll                                           14.0.0.9534             
pwd.dll                                                14.0.0.9534             
spywareresource.dll                                    14.0.0.9534             
sqlite3.dll                                                 *                  
supportconnector.exe                                   14.0.0.9534             
surrogatetmlisten.exe                                  14.0.0.9534             
tmdshell.dll                                           14.0.0.9534             
tmfbeng.dll                                            2.59.0.1001             
tmlisten.exe                                           14.0.0.9534             
tmlistenshare.dll                                      14.0.0.9534             
tmnapshainfo.dll                                       14.0.0.9534             
tmntupgd.exe                                           14.0.0.9534             
tmopp.dll                                              14.0.0.9534             
tmpac.dll                                              14.0.0.9534             
tmsock.dll                                             14.0.0.9534             
tmssclient.exe                                         14.0.0.9534             
tmufeng.dll                                            5.0.0.1014              
tmwatchdog.dll                                         14.0.0.9534             
tmwatchdog.exe                                         14.0.0.9534             
tmwscsvc.exe                                           14.0.0.9534             
ulicense.bin                                                *                  
updguide.exe                                           14.0.0.9534             
upgrade.exe                                            14.0.0.9534             
urlcateg.dat                                                *                  
urlgroup.dat                                                *                  
userver.bin                                                 *                  
utiljsonhandle.dll                                     14.0.0.9534             
utilpfwinstcondchecker.exe                             14.0.0.9534             
uvid.bin                                                    *                  
vcredist_2019_x86.exe                                  14.27.29112.0           
wofielauncher.exe                                      14.0.0.9534             
xpupg.exe                                              14.0.0.9534             

Apex One\PCCSRV\pccnt\win64\x64
-------------------------------------------------------------------
7z.dll                                                 18.5.0.0                
7z.exe                                                 18.5.0.0                
apricotcbrulehandler.dll                               2.0.0.1049              
apricotmanagermodule.dll                               2.0.0.1049              
ccsf_x64.zip                                                *                  
ccsf_x64.zip.cat                                            *                  
comprmv.exe                                            14.0.0.9534             
datfhs.dll                                             14.0.0.9534             
dcexif64.dll                                           14.0.0.9534             
fcwofieui.dll                                          14.0.0.9534             
filebrowsingrulehandler.dll                            2.0.0.1049              
flowcontrol_64x.dll                                    14.0.0.9565             
instreg.exe                                            14.0.0.9534             
lib7zwrapper_64x.dll                                   14.0.0.9534             
libapricotlog.dll                                      2.0.0.1049              
libcntprodres_64x.dll                                  14.0.0.9534             
libcnttmpollingmodule_64x.dll                          14.0.0.9534             
libnetctrl_64x.dll                                     14.0.0.9534             
libosf_64x.dll                                         14.0.0.9534             
libtmcav_64x.dll                                       14.0.0.9534             
libuaprefltr.dll                                       14.0.0.9534             
libwfpnetworkisolation_x64.dll                         14.0.0.9534             
libzipunzipdll_64x.dll                                 14.0.0.9534             
loadhttp_64x.dll                                       14.0.0.9534             
ntrmv.exe                                              14.0.0.9534             
ntrtscan.exe                                           14.0.0.9534             
ntrtscanperfcounters.man                                    *                  
ofccccaupdate.exe                                      14.0.0.9534             
ofcpfwcommon_64x.dll                                   14.0.0.9534             
ofcpfwsvc.exe                                          14.0.0.9534             
ofcpfwsvc_64x.dll                                      14.0.0.9534             
ofcpipc_64x.dll                                        14.0.0.9534             
ofcpluginapi_64x.dll                                   14.0.0.9534             
ofcpluginmain_64x.dll                                  14.0.0.9534             
ofcplugintray_64x.dll                                  14.0.0.9534             
ofc_loadhttp_64x.dll                                   14.0.0.9534             
osceprot_64x.dll                                       14.0.0.9534             
oscetsclog_64x.dll                                     14.0.0.9534             
osfagent_64x.dll                                       14.0.0.9534             
pccnt.exe                                              14.0.0.9534             
pccntmon.exe                                           14.0.0.9534             
pccntupd.exe                                           14.0.0.9534             
pccwfwmo_64x.dll                                       14.0.0.9534             
pwd_64x.dll                                            14.0.0.9534             
spywareresource_64x.dll                                14.0.0.9534             
sqlite3.dll                                                 *                  
supportconnector.exe                                   14.0.0.9534             
surrogatetmlisten.exe                                  14.0.0.9534             
timestring_64x.dll                                     14.0.0.9534             
tmdbg20_64x.dll                                        14.0.0.9534             
tmdshell_64x.dll                                       14.0.0.9534             
tmfbeng.dll                                            2.59.0.1001             
tmlisten.exe                                           14.0.0.9534             
tmlistenshare_64x.dll                                  14.0.0.9534             
tmnapshainfo.dll                                       14.0.0.9534             
tmnotify.dll                                           1.5.0.1061              
tmopp_64x.dll                                          14.0.0.9534             
tmpac_64x.dll                                          14.0.0.9534             
tmsock_64x.dll                                         14.0.0.9534             
tmssclient.exe                                         14.0.0.9534             
tmufeng.dll                                            5.0.0.1014              
tmwatchdog.dll                                         14.0.0.9534             
tmwatchdog.exe                                         14.0.0.9534             
tmwscsvc.exe                                           14.0.0.9534             
updguide.exe                                           14.0.0.9534             
upgrade.exe                                            14.0.0.9534             
utiljsonhandle_64x.dll                                 14.0.0.9534             
utilpfwinstcondchecker.exe                             14.0.0.9534             
vcredist_2019_x64.exe                                  14.27.29112.0           
vcredist_2019_x86.exe                                  14.27.29112.0           
wofielauncher.exe                                      14.0.0.9534             
xpupg.exe                                              14.0.0.9534             
zlibwapi.dll                                           1.2.11.1003             

Apex One\PCCSRV\private
-------------------------------------------------------------------
dlpclc.xml                                                  *                  

Apex One\PCCSRV\private\certificate
-------------------------------------------------------------------
certtool.exe                                           14.0.0.9565             
edcryp.net4.dll                                        14.0.0.9565             
libeay32.dll                                           1.0.2.20                
openssl.exe                                                 *                  
ssleay32.dll                                           1.0.2.20                

Apex One\PCCSRV\private\logserver
-------------------------------------------------------------------
7z.dll                                                 18.5.0.0                
7z.exe                                                 18.5.0.0                
logserver.exe                                          14.0.0.9534             
ofcpipc.dll                                            14.0.0.9534             
tmdbg20.dll                                            14.0.0.9534             
tmdbg20ex.dll                                          14.0.0.9534             

Apex One\PCCSRV\web\service
-------------------------------------------------------------------
7z.dll                                                 18.5.0.0                
aosproxy.exe                                           14.0.0.9565             
atse32.dll                                             12.500.0.1008           
atse64.dll                                             12.500.0.1008           
build.exe                                              2.86.0.4017             
build64.exe                                            2.86.0.4017             
cert5.db                                                    *                  
cgiocommon.dll                                         14.0.0.9565             
cgires.dll                                             14.0.0.9565             
cgiresutf8.dll                                         14.0.0.9565             
cgishare.dll                                           14.0.0.9565             
ciuas64.dll                                            1.0.0.2075              
ciussi64.dll                                           2.0.0.2074              
cmdhlclient.dll                                        14.0.0.9565             
cmdhoconsole.dll                                       14.0.0.9565             
cme_dll.dll                                            6.2.0.5001              
cme_vxe_dll_static.dll                                 6.2.0.5001              
cpprest142_2_10.dll                                         *                  
datfhs.dll                                             14.0.0.9534             
dbserver.exe                                           14.0.0.9565             
edcryp.net4.dll                                        14.0.0.9565             
expapply64.dll                                         9.5.2.0                 
expbuild64.dll                                         8.4.2.0                 
flowcontrol.dll                                        14.0.0.9565             
flowcontrol_64x.dll                                    14.0.0.9565             
icrcauapi.dll                                          2.5.0.1115              
lib7zwrapper.dll                                       14.0.0.9534             
lib7zwrapper_64x.dll                                   14.0.0.9534             
libcmdapiddadll.dll                                    14.0.0.9565             
libcmdhndlrclientv2.dll                                14.0.0.9565             
libcmdhndlrconsolev2.dll                               14.0.0.9565             
libcmdhndlrdda.dll                                     14.0.0.9565             
libcmdhndlrsa.dll                                      14.0.0.9565             
libcsocclient.dll                                      14.0.0.9565             
libcurl.dll                                            7.69.1.0                
libcurl_ofc.dll                                        7.69.1.0                
libdlog.dll                                            14.0.0.9534             
libeay32.dll                                           1.0.2.21                
liblogclient4net.dll                                   14.0.0.9565             
libloghandler.dll                                      14.0.0.9565             
liblwtpciu64.dll                                       1.0.0.1005              
libofcnotifysmtpclient.dll                             14.0.0.9565             
libofcnotifysmtpclientwrappercli.dll                   14.0.0.9565             
liboscemsmq.dll                                        14.0.0.9565             
liboscemsmq64.dll                                      14.0.0.9565             
libosfeventadapter.dll                                 14.0.0.9565             
libosfextensionloader.dll                              14.0.0.9565             
libosfextensionloader64.dll                            14.0.0.9565             
libosfsvcclient.dll                                    14.0.0.9565             
libperfodamperfmonmgr.dll                              14.0.0.9565             
libperfodamperfmonmgr_x64.dll                          14.0.0.9565             
libperfosceperfmonmgr.dll                              14.0.0.9565             
libperfosceperfmonmgr_x64.dll                          14.0.0.9565             
libutilcommon.dll                                      14.0.0.9565             
loadhttp.dll                                           14.0.0.9534             
loadhttp_64x.dll                                       14.0.0.9534             
logaccessor.exe                                        14.0.0.9565             
logagent.dll                                           14.0.0.9565             
logcache.dll                                           14.0.0.9565             
mqtool.exe                                             14.0.0.9565             
ntsvcres.dll                                           14.0.0.9565             
ofccccaupdate.exe                                      14.0.0.9534             
ofcdbbackup.exe                                        14.0.0.9565             
ofcddasvr.exe                                          14.0.0.9565             
ofcdownload.dll                                        14.0.0.9565             
ofchotfix.exe                                          14.0.0.9565             
ofclogreceiversvc.exe                                  14.0.0.9565             
ofcnotify.dll                                          14.0.0.9565             
ofcnotifyqueue.dll                                     14.0.0.9565             
ofcpfwcommon.dll                                       14.0.0.9534             
ofcpfwcommon_64x.dll                                   14.0.0.9534             
ofcpurgelog.dll                                        14.0.0.9565             
ofcservice.exe                                         14.0.0.9565             
ofcshare.dll                                           14.0.0.9565             
ofcupdate.exe                                          14.0.0.9565             
ofc_loadhttp.dll                                       14.0.0.9534             
ofc_loadhttp_64x.dll                                   14.0.0.9534             
osceintegrationservice.exe                             14.0.0.9565             
osfagent.dll                                           14.0.0.9534             
osfagent_64x.dll                                       14.0.0.9534             
patch.exe                                              2.86.0.4017             
patch64.exe                                            2.86.0.4017             
patchw32.dll                                           12.22.0.0               
patchw64.dll                                           12.22.0.0               
pbld64.dll                                             12.20.0.0               
psmc64.dll                                             8.4.2.0                 
pwd.dll                                                14.0.0.9534             
pwd_64x.dll                                            14.0.0.9534             
spywareresource.dll                                    14.0.0.9534             
spywareresource_64x.dll                                14.0.0.9534             
sqlite3.dll                                                 *                  
ssleay32.dll                                           1.0.2.21                
svcmgr.dll                                             14.0.0.9565             
timestring.dll                                         14.0.0.9534             
timestring_64x.dll                                     14.0.0.9534             
tmnotify.dll                                           1.5.0.1061              
tmprapit.dll                                           1.2.0.1131              
tmprapi_nsmb_mt.dll                                    1.0.0.1007              
tmupdate.dll                                           2.86.0.4017             
tmupdate64.dll                                         2.86.0.4017             
vdiinfo.exe                                            14.0.0.9565             
verconn.exe                                            14.0.0.9565             
zlibwapi.dll                                           1.2.11.1003             

Apex One\PCCSRV\web\service\netfx35
-------------------------------------------------------------------
edcryp.dll                                             14.0.0.9565             
logaccessor.exe                                        14.0.0.9565             

Apex One\PCCSRV\web\service\netfx4
-------------------------------------------------------------------
edcryp.net4.dll                                        14.0.0.9565             
logaccessor.net4.exe                                   14.0.0.9565             

Apex One\PCCSRV\web_console\cgi
-------------------------------------------------------------------
cgiwebupdate.ini                                            *                  

Apex One\PCCSRV\web_osce\web\cgi
-------------------------------------------------------------------
cgicheckip.exe                                         14.0.0.9565             
cgiexportinfo.exe                                      14.0.0.9565             
cgigetclient.exe                                       14.0.0.9565             
cgiimportinfo.exe                                      14.0.0.9565             
cgilog.exe                                             14.0.0.9565             
cgiocommon.dll                                         14.0.0.9565             
cgionclientcfg.exe                                     14.0.0.9565             
cgionclose.exe                                         14.0.0.9565             
cgionmscfg.exe                                         14.0.0.9565             
cgionpscfg.exe                                         14.0.0.9565             
cgionqueryclientbindport.exe                           14.0.0.9565             
cgionrtcfg.exe                                         14.0.0.9565             
cgionscan.exe                                          14.0.0.9565             
cgionspeciallog.exe                                    14.0.0.9565             
cgionstart.exe                                         14.0.0.9565             
cgionunst.exe                                          14.0.0.9565             
cgirecvfile.exe                                        14.0.0.9565             
cgires.dll                                             14.0.0.9565             
cgiresutf8.dll                                         14.0.0.9565             
cgirqalertmsg.exe                                      14.0.0.9565             
cgirqhotfix.exe                                        14.0.0.9565             
cgishare.dll                                           14.0.0.9565             
fcgiofcdda.exe                                         14.0.0.9565             
flowcontrol.dll                                        14.0.0.9565             
flowcontrol_64x.dll                                    14.0.0.9565             
isapiclient.dll                                        14.0.0.9565             
isapiclientx64.dll                                     14.0.0.9565             
isapiclientx86.dll                                     14.0.0.9565             
jdknotify.exe                                          14.0.0.9565             
libcurl.dll                                            7.69.1.0                
libeay32.dll                                           1.0.2.21                
loadhttp.dll                                           14.0.0.9534             
ofcpfwcommon.dll                                       14.0.0.9534             
ofcpfwcommon_64x.dll                                   14.0.0.9534             
pwd.dll                                                14.0.0.9534             
ssleay32.dll                                           1.0.2.21                
sso_pkihelper.dll                                      5.0.0.2363              
timestring.dll                                         14.0.0.9534             
timestring_64x.dll                                     14.0.0.9534             
vsapi64.dll                                            12.500.0.1004           
zlibwapi.dll                                           1.2.11.1003             

Apex One\PCCSRV\web_osce\web\clientutility
-------------------------------------------------------------------
ofcescvpack.exe                                        14.0.0.9565             

Apex One\PCCSRV\web_osce\web_console\cgi
-------------------------------------------------------------------
cgiauthmanagement.exe                                  14.0.0.9565             
cgichkmasterpwd.exe                                    14.0.0.9565             
cgicmdnotify.exe                                       5.0.0.2363              
cgiocommon.dll                                         14.0.0.9565             
cgires.dll                                             14.0.0.9565             
cgiresutf8.dll                                         14.0.0.9565             
cgishare.dll                                           14.0.0.9565             
cgishowactivedirectory.exe                             14.0.0.9565             
cgishowcav.exe                                         14.0.0.9565             
cgishowclientadm.exe                                   14.0.0.9565             
cgishowcompliancereport.exe                            14.0.0.9565             
cgishowdlp.exe                                         14.0.0.9565             
cgishowlogs.exe                                        14.0.0.9565             
cgishownotify.exe                                      14.0.0.9565             
cgishowopp.exe                                         14.0.0.9565             
cgishowpfw.exe                                         14.0.0.9565             
cgishowserveradm.exe                                   14.0.0.9565             
cgishowsummary.exe                                     14.0.0.9565             
cgishowupdate.exe                                      14.0.0.9565             
cgishowvdi.exe                                         14.0.0.9565             
cgishowwssadmin.exe                                    14.0.0.9565             
cgiturnlog.exe                                         14.0.0.9565             
cgiwebupdate.exe                                       14.0.0.9565             
ddaisapifilter.dll                                     14.0.0.9565             
ddaisapifilter64.dll                                   14.0.0.9565             
fcgiofcdda.exe                                         14.0.0.9565             
flowcontrol.dll                                        14.0.0.9565             
libcurl.dll                                            7.69.1.0                
libeay32.dll                                           1.0.2.21                
loadhttp.dll                                           14.0.0.9534             
ofcpfwcommon.dll                                       14.0.0.9534             
patchw32.dll                                           12.22.0.0               
pwd.dll                                                14.0.0.9534             
ssleay32.dll                                           1.0.2.21                
sso_pkihelper.dll                                      5.0.0.2363              
timestring.dll                                         14.0.0.9534             
tmcfwapi.dll                                           5.83.0.1070             
tmnotify.dll                                           1.5.0.1061              
tmupdate.dll                                           2.86.0.4017             
trendaprwrapperdll.dll                                 5.0.0.2363              

Apex One\PCCSRV\web_osce\web_console\html\ad_integration
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ad_integration.htm                                          *                  
client_grouping.htm                                         *                  
edit_sorting_rules.htm                                      *                  

Apex One\PCCSRV\web_osce\web_console\html\aegis
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data_protection.htm                                         *                  
device_control.htm                                          *                  

Apex One\PCCSRV\web_osce\web_console\html\auth
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admin_account_domain.htm                                    *                  
admin_account_info.htm                                      *                  
admin_account_menu.htm                                      *                  
admin_roles_list.htm                                        *                  
admin_role_add.htm                                          *                  

Apex One\PCCSRV\web_osce\web_console\html\behavior_monitoring
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bm_settings.htm                                             *                  

Apex One\PCCSRV\web_osce\web_console\html\clientmag
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client_cfg_privileage.htm                                   *                  
client_cfg_wtp.htm                                          *                  
client_globalsetting.htm                                    *                  
client_list_2.htm                                           *                  
client_list_2_task.htm                                      *                  
client_move.htm                                             *                  
client_ofsc_services.htm                                    *                  
client_policy_import_preview.htm                            *                  
client_searchwindow.htm                                     *                  

Apex One\PCCSRV\web_osce\web_console\html\cloud_service
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scan_ip_range_edit.htm                                      *                  
scan_source.htm                                             *                  

Apex One\PCCSRV\web_osce\web_console\html\common
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ajax.js                                                     *                  
authorize.js                                                *                  
js-common.js                                                *                  
ln_clientmag.js                                             *                  
ln_common.js                                                *                  
ln_pfw.js                                                   *                  
menu_common.js                                              *                  
page_init.js                                                *                  
scripts.js                                                  *                  
setting.summary.js                                          *                  
setting.vdi.js                                              *                  
settings.logs.js                                            *                  
trend-ui-opt_list.js                                        *                  
trend-ui.domaintree.js                                      *                  
x_localization.xml                                          *                  
x_view_status.xsl                                           *                  

Apex One\PCCSRV\web_osce\web_console\html\common\css
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index.css                                                   *                  
l10n-style.css                                              *                  

Apex One\PCCSRV\web_osce\web_console\html\common\images
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ico_warning.svg                                             *                  

Apex One\PCCSRV\web_osce\web_console\html\common\l10n
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l10n.aegis.js                                               *                  
l10n.behavior_monitoring.js                                 *                  
l10n.clientmag.js                                           *                  
l10n.cloud_service.js                                       *                  
l10n.dlp.js                                                 *                  
l10n.global.js                                              *                  
l10n.logs.js                                                *                  
l10n.outbreak.js                                            *                  
l10n.pfw.js                                                 *                  
l10n.root.js                                                *                  
l10n.update.js                                              *                  
l10n.vdi.js                                                 *                  

Apex One\PCCSRV\web_osce\web_console\html\common\settings
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setting.addon.js                                            *                  
setting.ad_integration.js                                   *                  
setting.aegis.js                                            *                  
setting.behavior_monitoring.js                              *                  
setting.clientmag.js                                        *                  
setting.cloud_service.js                                    *                  
setting.compliance_report.js                                *                  
setting.dlp.js                                              *                  
setting.logon.js                                            *                  
setting.logs.js                                             *                  
setting.menu.js                                             *                  
setting.notify.js                                           *                  
setting.outbreak.js                                         *                  
setting.pfw.js                                              *                  
setting.rba.js                                              *                  
setting.root.js                                             *                  
setting.serveradm.js                                        *                  
setting.update.js                                           *                  
setting.vdi.js                                              *                  

Apex One\PCCSRV\web_osce\web_console\html\common\tmicon
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icon-font-demo.html                                         *                  
icon-font.css                                               *                  
icon-svg-demo.html                                          *                  
symbol-defs.svg                                             *                  

Apex One\PCCSRV\web_osce\web_console\html\common\tmicon\fonts
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tmicon.svg                                                  *                  

Apex One\PCCSRV\web_osce\web_console\html\common\tmicon\svg
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blacklist.svg                                               *                  

Apex One\PCCSRV\web_osce\web_console\html\common\util
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common.js                                                   *                  
json2.min.js                                                *                  
osce.menubar.js                                             *                  

Apex One\PCCSRV\web_osce\web_console\html\common\yui\build\json
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json-debug.js                                               *                  
json.js                                                     *                  

Apex One\PCCSRV\web_osce\web_console\html\compliance_report
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compliance_report.htm                                       *                  
installing_computers.htm                                    *                  
scheduled_compliance_report.htm                             *                  

Apex One\PCCSRV\web_osce\web_console\html\dlp
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dlp_compliance_tpl_addedit_v2.htm                           *                  
dlp_digitalaccess.htm                                       *                  
dlp_display_ac.htm                                          *                  
dlp_entities_addedit.htm                                    *                  
dlp_listentities.htm                                        *                  
dlp_listfileattr.htm                                        *                  
dlp_listkeywords.htm                                        *                  
dlp_listtemplates.htm                                       *                  
dlp_settings.htm                                            *                  

Apex One\PCCSRV\web_osce\web_console\html\help\webhelp
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-trend_client_progra.html                                   *                  
about-company_name-s.html                                   *                  
about-plug-in-manage.html                                   *                  
about-the-product_sh.html                                   *                  
about-web-threats.html                                      *                  
activating-or-renewi.html                                   *                  
activating-the-plug_.html                                   *                  
active-directory-int.html                                   *                  
active-directory-log.html                                   *                  
activeupdate-server-.html                                   *                  
activeupdate.html                                           *                  
adding-a-custom-acco.html                                   *                  
adding-a-custom-role.html                                   *                  
adding-a-firewall-po.html                                   *                  
adding-a-firewall-po_001.html                               *                  
adding-a-firewall-pr.html                                   *                  
adding-additional-se.html                                   *                  
adding-already-detec.html                                   *                  
adding-and-editing-a.html                                   *                  
adding-autopcc_exe-t.html                                   *                  
adding-programs-to-t.html                                   *                  
adding-server-connec.html                                   *                  
administrator-notifi.html                                   *                  
advanced-search-opti.html                                   *                  
agent-connected-to-t.html                                   *                  
agent-connection-sta.html                                   *                  
agent-mover.html                                            *                  
agent-packager-logs.html                                    *                  
agents-on-the-comput.html                                   *                  
allowing-wmi-communi.html                                   *                  
an-error-in-the-syst.html                                   *                  
anti-exploit-protect.html                                   *                  
anti-spyware-compone.html                                   *                  
antivirus-components.html                                   *                  
antivirusclientconne.html                                   *                  
appendices.html                                             *                  
application-filterin.html                                   *                  
apply-scan-exclusion.html                                   *                  
audience.html                                               *                  
authentication-of-se.html                                   *                  
automatically-removi.html                                   *                  
automatically-stop-s.html                                   *                  
back-up-files-before.html                                   *                  
backup-files.html                                           *                  
behavior-monitoring-.html                                   *                  
behavior-monitoring-_001.html                               *                  
behavior-monitoring-_002.html                               *                  
behavior-monitoring-_003.html                               *                  
behavior-monitoring-_004.html                               *                  
behavior-monitoring-_005.html                               *                  
behavior-monitoring-_006.html                               *                  
behavior-monitoring.html                                    *                  
behav_monit_event_mo.html                                   *                  
bind-customer-specif.html                                   *                  
binding-customer-spe.html                                   *                  
blocking-access-to-c.html                                   *                  
blocking-vulnerable-.html                                   *                  
browser-based-instal.html                                   *                  
browser-exploit-solu.html                                   *                  
built-in-user-roles.html                                    *                  
cache-settings-for-s.html                                   *                  
case-diagnostic-tool.html                                   *                  
cc-callback-notifica.html                                   *                  
cc-callback-outbreak.html                                   *                  
cc-contact-alert-not.html                                   *                  
ccca_events-widget.html                                     *                  
ccc_sus_conn_cfg.html                                       *                  
certified-safe-softw.html                                   *                  
changing-the-scan-me.html                                   *                  
changing-the-vdi-sca.html                                   *                  
clean-delete-infecte.html                                   *                  
client-management-sc.html                                   *                  
clientserverconnecti.html                                   *                  
clientupdates-widget.html                                   *                  
client_computer_sing.html                                   *                  
client_computer_sing_001.html                               *                  
client_computer_sing_002.html                               *                  
client_computer_sing_003.html                               *                  
client_computer_sing_004.html                               *                  
client_computer_sing_005.html                               *                  
client_computer_sing_006.html                               *                  
client_computer_sing_007.html                               *                  
client_priv_sett_all.html                                   *                  
client_settings_item.html                                   *                  
client_sm_scan_switc.html                                   *                  
cloud-storage.html                                          *                  
cl_tr_tsk_sp.html                                           *                  
company_name-network.html                                   *                  
company_name-virtual.html                                   *                  
component-duplicatio.html                                   *                  
component-update-for.html                                   *                  
component-update-log.html                                   *                  
component-update-sum.html                                   *                  
component-updates.html                                      *                  
components.html                                             *                  
components_001.html                                         *                  
compressed-file.html                                        *                  
condition-statements.html                                   *                  
configure-scan-setti.html                                   *                  
configuring-a-schedu.html                                   *                  
configuring-agent-la.html                                   *                  
configuring-cache-se.html                                   *                  
configuring-cc-callb.html                                   *                  
configuring-connecti.html                                   *                  
configuring-custom-l.html                                   *                  
configuring-customiz.html                                   *                  
configuring-data-los.html                                   *                  
configuring-data-los_001.html                               *                  
configuring-general-.html                                   *                  
configuring-global-b.html                                   *                  
configuring-global-f.html                                   *                  
configuring-global-s.html                                   *                  
configuring-global-s_001.html                               *                  
configuring-global-u.html                                   *                  
configuring-integrat.html                                   *                  
configuring-internal.html                                   *                  
configuring-ipv6-add.html                                   *                  
configuring-location.html                                   *                  
configuring-malware-.html                                   *                  
configuring-notifica.html                                   *                  
configuring-ping-set.html                                   *                  
configuring-predicti.html                                   *                  
configuring-product-.html                                   *                  
configuring-product_.html                                   *                  
configuring-proxy-se.html                                   *                  
configuring-proxy-se_001.html                               *                  
configuring-quaranti.html                                   *                  
configuring-reserved.html                                   *                  
configuring-retrieva.html                                   *                  
configuring-sample-s.html                                   *                  
configuring-scan-res.html                                   *                  
configuring-scan-set.html                                   *                  
configuring-schedule.html                                   *                  
configuring-security.html                                   *                  
configuring-security_001.html                               *                  
configuring-service-.html                                   *                  
configuring-settings.html                                   *                  
configuring-spyware_.html                                   *                  
configuring-suspicio.html                                   *                  
configuring-the-beha.html                                   *                  
configuring-the-cc-c.html                                   *                  
configuring-the-fire.html                                   *                  
configuring-the-fire_001.html                               *                  
configuring-the-hear.html                                   *                  
configuring-the-ip-a.html                                   *                  
configuring-the-sche.html                                   *                  
configuring-the-secu.html                                   *                  
configuring-the-serv.html                                   *                  
configuring-the-stan.html                                   *                  
configuring-the-stan_001.html                               *                  
configuring-the-trus.html                                   *                  
configuring-the-upda.html                                   *                  
configuring-trend_cl.html                                   *                  
configuring-trend_cl_001.html                               *                  
configuring-virus_ma.html                                   *                  
configuring-web-cons.html                                   *                  
connection-verificat.html                                   *                  
considerations-when-.html                                   *                  
contacting-trend-mic.html                                   *                  
control-manager-cert.html                                   *                  
control_manager_prod.html                                   *                  
control_manager_prod_001.html                               *                  
conventional-scan-ic.html                                   *                  
cookie.html                                                 *                  
cpu-usage.html                                              *                  
creating-a-backup-of.html                                   *                  
creating-a-disk-imag.html                                   *                  
creating-a-pre-scan-.html                                   *                  
creating-a-pre-scan-_001.html                               *                  
creating-an-installa.html                                   *                  
creating-mutual-excl.html                                   *                  
criteria-for-customi.html                                   *                  
customizable-profile.html                                   *                  
customized-dlp-templ.html                                   *                  
customized-keyword-l.html                                   *                  
customized-keyword-l_001.html                               *                  
customized-update-so.html                                   *                  
customized-update-so_001.html                               *                  
customizing-ptngrowt.html                                   *                  
customizing-ptngrowt_001.html                               *                  
c_s_connect_icons.html                                      *                  
dac_actions.html                                            *                  
dac_actions_decompre.html                                   *                  
dac_channels_network.html                                   *                  
dac_channels_network_001.html                               *                  
dac_channels_network_002.html                               *                  
dac_channels_ntwk_sc.html                                   *                  
dac_channels_ntwk_sc_001.html                               *                  
dac_channels_ntwk_ta.html                                   *                  
dac_channels_system.html                                    *                  
dac_channels_system_.html                                   *                  
dac_expressions.html                                        *                  
dac_expressions_cust.html                                   *                  
dac_expressions_cust_001.html                               *                  
dac_expressions_cust_002.html                               *                  
dac_file_attributes_.html                                   *                  
dac_file_attributes__001.html                               *                  
dac_keywords_customi.html                                   *                  
dac_keywords_customi_001.html                               *                  
dac_templates_custom.html                                   *                  
dac_templates_custom_001.html                               *                  
damage-cleanup-servi.html                                   *                  
damage-cleanup-servi_001.html                               *                  
data-loss-prevention.html                                   *                  
data-loss-prevention_001.html                               *                  
data-loss-prevention_002.html                               *                  
data-loss-prevention_003.html                               *                  
data-loss-prevention_004.html                               *                  
data-loss-prevention_005.html                               *                  
data-loss-prevention_006.html                               *                  
data-loss-prevention_007.html                               *                  
data-protection-debu.html                                   *                  
data-protection-inst.html                                   *                  
data-protection-lice.html                                   *                  
data-protection-widg.html                                   *                  
data-recorders-(cd_d.html                                   *                  
datalosspreventionin.html                                   *                  
dc_manage_access_adv.html                                   *                  
dc_manage_access_usb.html                                   *                  
dc_permissions.html                                         *                  
dc_perm_adv.html                                            *                  
dc_perm_adv_ppn.html                                        *                  
decrypting-and-resto.html                                   *                  
default-firewall-pol.html                                   *                  
default-scan-method.html                                    *                  
defining-permissions.html                                   *                  
defining-the-active-.html                                   *                  
delete-all-iis-rules.html                                   *                  
deleting-a-connectio.html                                   *                  
deleting-logs-based-.html                                   *                  
denial-of-service-at.html                                   *                  
denying-access-to-ex.html                                   *                  
denying-write-access.html                                   *                  
deploying-the-data-p.html                                   *                  
deployment-considera.html                                   *                  
deployment-of-data-p.html                                   *                  
determining-the-trus.html                                   *                  
device-control-excep.html                                   *                  
device-control-excep_001.html                               *                  
device-control-logs.html                                    *                  
device-list-tool.html                                       *                  
device_control.html                                         *                  
device_list_tool_run.html                                   *                  
dhcp.html                                                   *                  
digital-signature-ca.html                                   *                  
digital_asset_contro.html                                   *                  
disabling-automatic-.html                                   *                  
disabling-debug-logg.html                                   *                  
disabling-debug-logg_001.html                               *                  
disabling-debug-logg_002.html                               *                  
disabling-debug-logg_003.html                               *                  
disabling-logging-fo.html                                   *                  
disabling-outbreak-p.html                                   *                  
distance-condition.html                                     *                  
distributing-the-pac.html                                   *                  
dlp-channels.html                                           *                  
dlp_policy_create.html                                      *                  
dlp_rule_create.html                                        *                  
dns.html                                                    *                  
docs_terminology.html                                       *                  
document-conventions.html                                   *                  
document-modificatio.html                                   *                  
documentation-feedba.html                                   *                  
domain-name.html                                            *                  
domain-structure.html                                       *                  
download-center.html                                        *                  
dynamic-ip-address.html                                     *                  
edge-relay-server-re.html                                   *                  
edge-relay-server-sy.html                                   *                  
edge-relay-server.html                                      *                  
editing-the-firewall.html                                   *                  
email-reputation-ser.html                                   *                  
enable-assessment-mo.html                                   *                  
enable-deferred-scan.html                                   *                  
enable-elam.html                                            *                  
enabling-debug-loggi.html                                   *                  
enabling-debug-loggi_001.html                               *                  
enabling-debug-loggi_002.html                               *                  
enabling-debug-loggi_003.html                               *                  
enabling-debug-loggi_004.html                               *                  
enabling-debug-loggi_005.html                               *                  
enabling-debug-loggi_006.html                               *                  
enabling-logging-for.html                                   *                  
enabling-or-disablin.html                                   *                  
enabling-the-cc-call.html                                   *                  
enabling-the-integra.html                                   *                  
enabling-the-sending.html                                   *                  
enabling-the-web-thr.html                                   *                  
encrypting-server-ag.html                                   *                  
end-user-license-agr.html                                   *                  
endpoint-location-se.html                                   *                  
endpoint-location.html                                      *                  
endpoint-status-widg.html                                   *                  
enforcement-of-trend.html                                   *                  
enhanced-product-int.html                                   *                  
esmtp.html                                                  *                  
event-triggered-upda.html                                   *                  
events-that-trigger-.html                                   *                  
exception-list-wildc.html                                   *                  
exclude-microsoft-ex.html                                   *                  
excluding-security-a.html                                   *                  
exporting-client_com.html                                   *                  
false-positive.html                                         *                  
file-attributes.html                                        *                  
file-reputation-serv.html                                   *                  
files-infected-with-.html                                   *                  
files-infected-with-_001.html                               *                  
firewall-components.html                                    *                  
firewall-policies-an.html                                   *                  
firewall-policies.html                                      *                  
firewall-profiles.html                                      *                  
firewall-violation-n.html                                   *                  
firewall-violation-o.html                                   *                  
firewall-violation-o_001.html                               *                  
forensic-folder-and-.html                                   *                  
fresh-installation-l.html                                   *                  
ftp.html                                                    *                  
ftp_001.html                                                *                  
fw_privileges.html                                          *                  
gateway-settings-imp.html                                   *                  
gdpr-a---kb-link-olh.html                                   *                  
generating-an-on-dem.html                                   *                  
genericlean.html                                            *                  
getting-detailed-ser.html                                   *                  
getting-detailed-tre.html                                   *                  
getting-help.html                                           *                  
getting-started-with_002.html                               *                  
getting-started-with_003.html                               *                  
global-firewall-sett.html                                   *                  
global-scan-settings.html                                   *                  
glossary_001.html                                           *                  
granting-behavior-mo.html                                   *                  
granting-firewall-pr.html                                   *                  
granting-proxy-confi.html                                   *                  
granting-scan-type-p.html                                   *                  
granting-the-client_.html                                   *                  
granting-trusted-pro.html                                   *                  
granting-users-the-p.html                                   *                  
heartbeat.html                                              *                  
hot-fix-and-patch-hi.html                                   *                  
how-keyword-lists-wo.html                                   *                  
how-spywaregrayware-.html                                   *                  
http-and-https.html                                         *                  
http.html                                                   *                  
https-url-scan-suppo.html                                   *                  
https.html                                                  *                  
icmp.html                                                   *                  
im-applications.html                                        *                  
importing-and-export.html                                   *                  
importing-client_com.html                                   *                  
importing-or-exporti.html                                   *                  
importing_-exporting.html                                   *                  
inactive-trend_clien.html                                   *                  
indexlist.html                                              *                  
initiating-a-browser.html                                   *                  
initiating-scan-now.html                                    *                  
installation-logs.html                                      *                  
installation-methods.html                                   *                  
installation-methods_001.html                               *                  
installations-using-.html                                   *                  
installing-data-prot.html                                   *                  
installing-from-the-.html                                   *                  
installing-remotely-.html                                   *                  
installing-the-edge-.html                                   *                  
installing-the-trend.html                                   *                  
installing-the-trend_001.html                               *                  
installing-the-trend_002.html                               *                  
installing-the-trend_003.html                               *                  
installing-virtual-d.html                                   *                  
installing-with-agen.html                                   *                  
installing-with-logi.html                                   *                  
installing-with-secu.html                                   *                  
install_consider.html                                       *                  
ins_mth_msi.html                                            *                  
ins_mth_msi_sms.html                                        *                  
ins_mth_msi_sms_loco.html                                   *                  
integrated-servers-a.html                                   *                  
integrated-smart-pro.html                                   *                  
integrated-smart-pro_001.html                               *                  
integrated-smart-pro_002.html                               *                  
integrated-smart-pro_003.html                               *                  
integrating-active-d.html                                   *                  
integration-with-com.html                                   *                  
intelliscan.html                                            *                  
intellitrap.html                                            *                  
introducing-product_.html                                   *                  
introduction-and-get.html                                   *                  
intrusion-detection-.html                                   *                  
ip.html                                                     *                  
ipv6-support-for-pro.html                                   *                  
ipv6-support-for-pro_001.html                               *                  
ipv6-support-for-sma.html                                   *                  
ipv6-support-for-tre.html                                   *                  
ipv6-support-for-upd.html                                   *                  
ipv6-support-in-prod.html                                   *                  
ipv6_client_limits.html                                     *                  
isolated-product_sho.html                                   *                  
java-file.html                                              *                  
keeping-protection-u_001.html                               *                  
keywords.html                                               *                  
ldap.html                                                   *                  
licenses.html                                               *                  
limiting-downloads-f.html                                   *                  
limiting_denying-acc.html                                   *                  
listening-port.html                                         *                  
location-criteria.html                                      *                  
log-maintenance.html                                        *                  
log-management.html                                         *                  
logon-account.html                                          *                  
mail-scan-logs.html                                         *                  
malware-behavior-blo.html                                   *                  
management-widget.html                                      *                  
managing-access-to-e.html                                   *                  
managing-access-to-e_001.html                               *                  
managing-edge-relay-.html                                   *                  
managing-the-edge-re.html                                   *                  
managing-the-product.html                                   *                  
managing-the-product_001.html                               *                  
managing-the-referen.html                                   *                  
managing-the-trend_c.html                                   *                  
manual-scan.html                                            *                  
manually-deleting-lo.html                                   *                  
manually-updating-th.html                                   *                  
mcp-agent.html                                              *                  
menu-items-for-manag.html                                   *                  
menu-items-for-serve.html                                   *                  
method-for-retrievin.html                                   *                  
migrating-from-other.html                                   *                  
migrating-from-serve.html                                   *                  
migrating-to-the-tre.html                                   *                  
mixed-threat-attack.html                                    *                  
modifying-a-firewall.html                                   *                  
modifying-a-firewall_001.html                               *                  
modifying-an-existin.html                                   *                  
modifying-device-con.html                                   *                  
modifying-the-cc-cal.html                                   *                  
modifying-the-conten.html                                   *                  
modifying-the-conten_001.html                               *                  
modifying-the-forens.html                                   *                  
modifying-the-web-th.html                                   *                  
nat.html                                                    *                  
native-plug_in_prog_.html                                   *                  
netbios.html                                                *                  
network-administrati.html                                   *                  
network-size.html                                           *                  
network-topology-and.html                                   *                  
network-traffic.html                                        *                  
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number-of-keywords-c.html                                   *                  
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officescan-agent-lan.html                                   *                  
officescan-widgets.html                                     *                  
on-demand-compliance.html                                   *                  
on-demand-scan-cache.html                                   *                  
one-way-communicatio.html                                   *                  
opening-port-communi.html                                   *                  
osce-about-product_s.html                                   *                  
osce-about-security-.html                                   *                  
osce-adding-a-domain.html                                   *                  
osce-automatic-clien.html                                   *                  
osce-checking-the-pr.html                                   *                  
osce-client_computer.html                                   *                  
osce-company_name-co.html                                   *                  
osce-configuring-aut.html                                   *                  
osce-configuring-man.html                                   *                  
osce-defining-client.html                                   *                  
osce-defining-client_001.html                               *                  
osce-deleting-a-doma.html                                   *                  
osce-exclude-the-pro.html                                   *                  
osce-firewall-logs.html                                     *                  
osce-gls_hotfix_osce.html                                   *                  
osce-manual-client_c.html                                   *                  
osce-moving-trend_cl.html                                   *                  
osce-officescanandpl.html                                   *                  
osce-osce_ccc_servic.html                                   *                  
osce-osce_digital_as.html                                   *                  
osce-osce_dlp_policy.html                                   *                  
osce-osce_feat_ben.html                                     *                  
osce-osce_file_reput.html                                   *                  
osce-osce_sm_prot_se.html                                   *                  
osce-osce_sm_prot_so.html                                   *                  
osce-osce_web_reputa.html                                   *                  
osce-plugin_install_.html                                   *                  
osce-plugin_license_.html                                   *                  
osce-plugin_uninstal.html                                   *                  
osce-registering-pro.html                                   *                  
osce-renaming-a-doma.html                                   *                  
osce-running-the-tou.html                                   *                  
osce-scan-type-privi.html                                   *                  
osce-standard-update.html                                   *                  
osce-the-product_sho.html                                   *                  
osce-the-trend_clien.html                                   *                  
other-resources.html                                        *                  
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outbreak_prevention-.html                                   *                  
outside-server-manag.html                                   *                  
overall-threat-detec.html                                   *                  
package-deployment-g.html                                   *                  
participating-in-the.html                                   *                  
password-protected-f.html                                   *                  
patch.html                                                  *                  
peer-to-peer-applica.html                                   *                  
performing-a-test-sc.html                                   *                  
performing-a-unc-bas.html                                   *                  
performing-post-inst.html                                   *                  
permissions-for-non-.html                                   *                  
pgp-encryption.html                                         *                  
phish-attack.html                                           *                  
ping-settings.html                                          *                  
ping.html                                                   *                  
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plug-in-manager-inst.html                                   *                  
plug-in-program-agen.html                                   *                  
plug-in-program-does.html                                   *                  
plug-in-programmanag.html                                   *                  
plugin_manage_about.html                                    *                  
plugin_program_manag.html                                   *                  
plugin_program_upgra.html                                   *                  
plug_in_prog_prod_na.html                                   *                  
plug_in_prog_prod_na_001.html                               *                  
policy-configuration.html                                   *                  
pop3.html                                                   *                  
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postpone-scheduled-s.html                                   *                  
postponing_skipping-.html                                   *                  
potential-risks-and-.html                                   *                  
predefined-dlp-templ.html                                   *                  
predefined-expressio.html                                   *                  
predefined-file-attr.html                                   *                  
predefined-keyword-l.html                                   *                  
predictive-machine-l.html                                   *                  
predictive-machine-l_001.html                               *                  
preface_001.html                                            *                  
printer.html                                                *                  
prmt_client_service_.html                                   *                  
prmt_self_prot_cnsol.html                                   *                  
prmt_self_prot_roam.html                                    *                  
prmt_self_prot_unloa.html                                   *                  
processes-by-channel.html                                   *                  
product-information-.html                                   *                  
product-license-stat.html                                   *                  
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product_short_name-s_007.html                               *                  
product_short_name-w.html                                   *                  
program-and-componen.html                                   *                  
programs-list.html                                          *                  
programs.html                                               *                  
protecting-against-u_001.html                               *                  
protecting-computers_001.html                               *                  
protecting-off-premi_001.html                               *                  
protecting-trend_cli.html                                   *                  
providing-additional.html                                   *                  
proxy-for-product_sh.html                                   *                  
proxy-for-trend_clie.html                                   *                  
proxy-server.html                                           *                  
pure-ipv6-server-lim.html                                   *                  
quarantine-manager.html                                     *                  
ransomware-summary-w.html                                   *                  
real-time-scan.html                                         *                  
recommended-post-ins.html                                   *                  
recording-the-integr.html                                   *                  
reference-servers.html                                      *                  
register-to-an-apex-.html                                   *                  
remind-users-of-the-.html                                   *                  
removing-guids-from-.html                                   *                  
renew-a-self-signed-.html                                   *                  
requirements-for-ope.html                                   *                  
resolving-conflicts.html                                    *                  
restoring-quarantine.html                                   *                  
restoring-spyware_gr.html                                   *                  
restoring-the-previo.html                                   *                  
restricting-access-t.html                                   *                  
resume-scheduled-sca.html                                   *                  
revoking-the-schedul.html                                   *                  
role-based-administr.html                                   *                  
role-based-administr_001.html                               *                  
rollback_proc_client.html                                   *                  
rollback_screen-----.html                                   *                  
rolling-back-compone.html                                   *                  
rolling-back-the-pro.html                                   *                  
rpc.html                                                    *                  
rule-1_-maximum-size.html                                   *                  
rule-2_-maximum-comp.html                                   *                  
rule-3_-maximum-numb.html                                   *                  
running-agent-mover.html                                    *                  
running-server-tuner.html                                   *                  
running-the-trend_cl.html                                   *                  
sample-submission.html                                      *                  
saving-the-policy-ex.html                                   *                  
scan-actions.html                                           *                  
scan-compliance.html                                        *                  
scan-criteria.html                                          *                  
scan-exclusion-list-.html                                   *                  
scan-exclusion-list-_001.html                               *                  
scan-exclusions.html                                        *                  
scan-for-cookies.html                                       *                  
scan-logs.html                                              *                  
scan-method-guidelin.html                                   *                  
scan-method-types.html                                      *                  
scan-methods-compare.html                                   *                  
scan-now.html                                               *                  
scan-privileges-and-.html                                   *                  
scan-process-exclusi.html                                   *                  
scan-settings-sectio.html                                   *                  
scan-types.html                                             *                  
scanning-for-network.html                                   *                  
scanning-for-securit_001.html                               *                  
scan_set_cmn_act_dcs.html                                   *                  
scan_set_cmn_act_not.html                                   *                  
scan_set_cmn_act_not_001.html                               *                  
scan_set_cmn_act_qua.html                                   *                  
scan_set_cmn_act_res.html                                   *                  
scan_set_cmn_act_vir.html                                   *                  
scan_set_cmn_cri_fil.html                                   *                  
scan_set_cmn_cri_sca.html                                   *                  
scan_set_cmn_exc_lis.html                                   *                  
scan_set_spy.html                                           *                  
scan_set_spy_list_ma.html                                   *                  
scan_set_spy_notify.html                                    *                  
scan_types_manual_cn.html                                   *                  
scan_types_real_cnfg.html                                   *                  
scan_types_scannow_c.html                                   *                  
scan_types_sched_cnf.html                                   *                  
schedule-based-updat.html                                   *                  
schedule.html                                               *                  
scheduled-compliance.html                                   *                  
scheduled-scan-privi.html                                   *                  
scheduled-scan-privi_001.html                               *                  
scheduled-scan-setti.html                                   *                  
scheduled-scan.html                                         *                  
scheduling-updates-f.html                                   *                  
screens-that-display.html                                   *                  
sc_pv_mail.html                                             *                  
sc_pv_mail_grant.html                                       *                  
sc_pv_sch_grant.html                                        *                  
sc_pv_sch_postpone.html                                     *                  
security-compliance-.html                                   *                  
security-compliance-_001.html                               *                  
security-compliance-_002.html                               *                  
security-compliance.html                                    *                  
security-patch.html                                         *                  
security-risk-detect.html                                   *                  
security-risk-logs.html                                     *                  
security-risk-notifi.html                                   *                  
security-risk-notifi_001.html                               *                  
security-risk-outbre.html                                   *                  
security-risk-outbre_001.html                               *                  
security-threats---r.html                                   *                  
securityriskdetectio.html                                   *                  
securityrisklogsscre.html                                   *                  
sending-suspicious-c.html                                   *                  
server-agent-communi.html                                   *                  
server-debug-logs-us.html                                   *                  
server-polling.html                                         *                  
server-tuner.html                                           *                  
serverprotect-normal.html                                   *                  
service-pack.html                                           *                  
services.html                                               *                  
setting-up-smart-pro.html                                   *                  
settings-common-to-a.html                                   *                  
settings.html                                               *                  
skip-and-stop-schedu.html                                   *                  
skip-scheduled-scan-.html                                   *                  
smart-feedback.html                                         *                  
smart-protection-net.html                                   *                  
smart-protection-pat.html                                   *                  
smart-protection-pat_001.html                               *                  
smart-protection-ser.html                                   *                  
smart-protection-ser_001.html                               *                  
smart-protection-ser_002.html                               *                  
smart-protection-sou.html                                   *                  
smart-protection-sou_001.html                               *                  
smart-protection-sou_002.html                               *                  
smart-protection-sou_003.html                               *                  
smart-scan-agent-pat.html                                   *                  
smart-scan-icons.html                                       *                  
smart-scan-pattern.html                                     *                  
smart_feedback_about.html                                   *                  
smtp.html                                                   *                  
snmp-trap.html                                              *                  
snmp.html                                                   *                  
software_hardware-sp.html                                   *                  
solutions-to-issues-.html                                   *                  
specifying-a-digital.html                                   *                  
specifying-the-trend.html                                   *                  
speeding-up-the-supp.html                                   *                  
spyware-and-grayware.html                                   *                  
spyware_grayware-app.html                                   *                  
spyware_grayware-sca.html                                   *                  
spyware_grayware_gua.html                                   *                  
sql-server-migration.html                                   *                  
sql_tool_alert.html                                         *                  
sql_tool_use.html                                           *                  
srs_not_cl.html                                             *                  
ssl-certificate.html                                        *                  
ssl.html                                                    *                  
standalone-smart-pro.html                                   *                  
standard-update-sour.html                                   *                  
stateful-inspection.html                                    *                  
stopping-the-collect.html                                   *                  
summary-tab-widgets.html                                    *                  
support-intelligence.html                                   *                  
supported-control_ma.html                                   *                  
supported-system-var.html                                   *                  
supported-virtualiza.html                                   *                  
suspicious-connectio.html                                   *                  
suspicious-connectio_001.html                               *                  
suspicious-objects-c.html                                   *                  
switching-from-conve.html                                   *                  
synchronization-soft.html                                   *                  
synchronizing-data-w.html                                   *                  
system-event-logs.html                                      *                  
tabs-and-widgets.html                                       *                  
tcp.html                                                    *                  
technical-support.html                                      *                  
telnet.html                                                 *                  
test-scan-using-the-.html                                   *                  
testing-the-product_.html                                   *                  
the-need-for-a-new-s.html                                   *                  
the-plug_in_prog_par.html                                   *                  
the-server-migration.html                                   *                  
the-summary.html                                            *                  
the-trend_client_pro.html                                   *                  
the-web-console-bann.html                                   *                  
the-web-console.html                                        *                  
the-windows-server-2.html                                   *                  
threat-encyclopedia.html                                    *                  
top-ransomware-detec.html                                   *                  
topdatalosprevention.html                                   *                  
traffic-filtering.html                                      *                  
transmission-scope-a.html                                   *                  
transport-driver-int.html                                   *                  
trend-micro-performa.html                                   *                  
trend_client_program.html                                   *                  
trend_client_program_001.html                               *                  
trend_client_program_002.html                               *                  
trend_client_program_003.html                               *                  
trend_client_program_004.html                               *                  
trend_client_program_005.html                               *                  
trend_client_program_006.html                               *                  
trend_client_program_007.html                               *                  
trend_client_program_008.html                               *                  
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trend_client_program_010.html                               *                  
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trend_client_program_014.html                               *                  
trend_client_program_015.html                               *                  
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trend_client_program_018.html                               *                  
trend_client_program_019.html                               *                  
trend_client_program_020.html                               *                  
trend_client_program_021.html                               *                  
trend_client_program_022.html                               *                  
trend_client_program_023.html                               *                  
trend_client_program_024.html                               *                  
trend_client_program_025.html                               *                  
trojan-port.html                                            *                  
troubleshooting-micr.html                                   *                  
troubleshooting-plug.html                                   *                  
troubleshooting-reso_001.html                               *                  
troubleshooting-reso_002.html                               *                  
trusted-port.html                                           *                  
trusted-programs-pri.html                                   *                  
two-way-communicatio.html                                   *                  
udp.html                                                    *                  
uncleanable-files.html                                      *                  
uninstalling-data-pr.html                                   *                  
uninstalling-data-pr_001.html                               *                  
uninstalling-plug-in.html                                   *                  
uninstalling-plug_in.html                                   *                  
uninstalling-the-tre.html                                   *                  
uninstall_program_gr.html                                   *                  
unknown-threat-logs.html                                    *                  
unreachable-client_c.html                                   *                  
unregister-from-an-a.html                                   *                  
update-agent-analyti.html                                   *                  
update-agent-compone.html                                   *                  
update-agent-configu.html                                   *                  
update-agent-system-.html                                   *                  
update-agents.html                                          *                  
update-methods-for-u.html                                   *                  
update-overview.html                                        *                  
update-sources-for-u.html                                   *                  
update-status-for-tr.html                                   *                  
update_agent_process.html                                   *                  
update_priv_sttng_cf.html                                   *                  
updating-an-isolated.html                                   *                  
updating-the-integra.html                                   *                  
updating-the-scan-en.html                                   *                  
updating-trend_clien.html                                   *                  
upgrade_hot-fix-logs.html                                   *                  
upgrading-the-edge-r.html                                   *                  
usage-of-smart-prote.html                                   *                  
use-a-specific-actio.html                                   *                  
use-activeaction.html                                       *                  
use-the-same-action-.html                                   *                  
user-accounts.html                                          *                  
user-activity-on-fil.html                                   *                  
user-roles.html                                             *                  
using-authentication.html                                   *                  
using-behavior-monit_001.html                               *                  
using-company_name-s.html                                   *                  
using-data-loss-prev_001.html                               *                  
using-device-control_001.html                               *                  
using-gateway-settin.html                                   *                  
using-plug-in-manage_001.html                               *                  
using-smart-protecti.html                                   *                  
using-the-company_na.html                                   *                  
using-the-domains-sc.html                                   *                  
using-the-edge-serve.html                                   *                  
using-the-product_sh.html                                   *                  
using-the-scheduled-.html                                   *                  
using-the-server-mig.html                                   *                  
using-the-serverprot.html                                   *                  
using-the-support-po.html                                   *                  
vdi-pre-scan-templat.html                                   *                  
verifying-client_com.html                                   *                  
viewing-behavior-mon.html                                   *                  
viewing-campampc-cal.html                                   *                  
viewing-central-quar.html                                   *                  
viewing-connection-v.html                                   *                  
viewing-data-loss-pr.html                                   *                  
viewing-device-contr.html                                   *                  
viewing-dlp-license.html                                    *                  
viewing-firewall-log.html                                   *                  
viewing-license-info.html                                   *                  
viewing-predictive-m.html                                   *                  
viewing-product-lice.html                                   *                  
viewing-sample-submi.html                                   *                  
viewing-settings-for.html                                   *                  
viewing-spyware_gray.html                                   *                  
viewing-spyware_gray_001.html                               *                  
viewing-suspicious-c.html                                   *                  
viewing-suspicious-f.html                                   *                  
viewing-system-event.html                                   *                  
viewing-the-query-re.html                                   *                  
viewing-the-update-l.html                                   *                  
viewing-trend_client.html                                   *                  
viewing-trend_client_001.html                               *                  
viewing-virus_malwar.html                                   *                  
viewing-web-reputati.html                                   *                  
virtual-desktop-supp.html                                   *                  
virtual-desktop-supp_001.html                               *                  
virtual-desktop-supp_002.html                               *                  
virtual-server-conne.html                                   *                  
virus-scan-engine-lo.html                                   *                  
viruses-and-malware.html                                    *                  
virus_malware-scan-r.html                                   *                  
vsencrypt-logs.html                                         *                  
vulnerability-scan-m.html                                   *                  
vulnerability-scan-r.html                                   *                  
vulnerability-scan-s.html                                   *                  
vulnerability-scanne.html                                   *                  
vulner_scan_guide.html                                      *                  
vulner_scan_meth_man.html                                   *                  
vul_stg_srvr.html                                           *                  
web-blocking-list.html                                      *                  
web-console-password.html                                   *                  
web-reputation-and-p.html                                   *                  
web-reputation-compo.html                                   *                  
web-reputation-logs.html                                    *                  
web-reputation-polic.html                                   *                  
web-reputation-servi.html                                   *                  
web-reputation.html                                         *                  
web-threat-logs.html                                        *                  
web-threat-notificat.html                                   *                  
webmail.html                                                *                  
whats-new.html                                              *                  
widgets.html                                                *                  
wildcard-exceptions.html                                    *                  
windows-clipboard.html                                      *                  
windows-event-logs.html                                     *                  
windows-server-core-_001.html                               *                  
windows-server-core-_002.html                               *                  
windows-server-core-_003.html                               *                  
working-with-tabs.html                                      *                  
working-with-widgets.html                                   *                  
write-protected-infe.html                                   *                  
wrs_policy_config.html                                      *                  
_outbreaks_-widget.html                                     *                  
__activating-the-plug_-2.html                               *                  

Apex One\PCCSRV\web_osce\web_console\html\help\webhelp\_wh
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Apex One\PCCSRV\web_osce\web_console\html\help\webhelp\_wh\user
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tm.css                                                      *                  

Apex One\PCCSRV\web_osce\web_console\html\logs
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logs_ccca.htm                                               *                  
logs_delete.htm                                             *                  
logs_fa_file_view.htm                                       *                  
logs_pfw.htm                                                *                  
logs_pfw_view.htm                                           *                  
logs_spyware.htm                                            *                  
logs_spyware_apply.htm                                      *                  
logs_spyware_detail.htm                                     *                  
logs_websecurity.htm                                        *                  
logs_widget_dlp_top_violation.htm                           *                  
log_maintenance.htm                                         *                  

Apex One\PCCSRV\web_osce\web_console\html\notify
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notify_common.htm                                           *                  
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Apex One\PCCSRV\web_osce\web_console\html\outbreak
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opp_deny_write.htm                                          *                  
opp_port_blocking.htm                                       *                  
opp_port_blocking_add.htm                                   *                  
opp_port_blocking_edit.htm                                  *                  
opp_restore.htm                                             *                  
opp_shared_folder.htm                                       *                  

Apex One\PCCSRV\web_osce\web_console\html\pfw
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policy_edit.htm                                             *                  
policy_exception_edit.htm                                   *                  
policy_list.htm                                             *                  
profile_edit.htm                                            *                  
profile_list.htm                                            *                  

Apex One\PCCSRV\web_osce\web_console\html\root
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about.htm                                                   *                  
atxenc.cab                                                  *                  
help_start.htm                                              *                  
index.htm                                                   *                  
license_attributions.htm                                    *                  
logon.htm                                                   *                  
menu.html                                                   *                  
ssofail.htm                                                 *                  
top.htm                                                     *                  
turn_debug_onoff.htm                                        *                  

Apex One\PCCSRV\web_osce\web_console\html\serveradm
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server_cmagent_saas.htm                                     *                  
server_console_settings.htm                                 *                  
server_migration.htm                                        *                  
server_proxy.htm                                            *                  

Apex One\PCCSRV\web_osce\web_console\html\summary
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summary_top10_osce.htm                                      *                  

Apex One\PCCSRV\web_osce\web_console\html\tools
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tools_admin_clients.htm                                     *                  

Apex One\PCCSRV\web_osce\web_console\html\update
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client_deployment_automatic.htm                             *                  
client_deployment_manual.htm                                *                  
update_rollback.htm                                         *                  

Apex One\PCCSRV\web_osce\web_console\html\vdi
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vdi_display_ac.htm                                          *                  

Apex One\PCCSRV\web_osce\web_console\remoteinstallcgi
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cgigetntclient.exe                                     14.0.0.9565             
cgigetntdomain.exe                                     14.0.0.9565             
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cgires.dll                                             14.0.0.9565             
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cgishare.dll                                           14.0.0.9565             
libcurl.dll                                            7.69.1.0                
libeay32.dll                                           1.0.2.21                
loadhttp.dll                                           14.0.0.9534             
setupman.dll                                           14.0.0.9565             
sso_pkihelper.dll                                      5.0.0.2363              
svcmgr.dll                                             14.0.0.9565             
svcrunap.exe                                           14.0.0.9565             
timestring.dll                                         14.0.0.9534             
tmdbg20.dll                                            14.0.0.9534             
wizard.exe                                             14.0.0.9534             
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Apex One\PCCSRV\web_osce\web_console\sso\html\common\l10n
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Apex One\PCCSRV\web_osce\web_console\sso\html\root
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ssofail.htm                                                 *                  

bin
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backupenhance.ini                                           *                  
cgiresutf8.dll                                         14.0.0.9565             
cgishare.dll                                           14.0.0.9565             
check_mmc.bat                                               *                  
check_msxml6.bat                                            *                  
check_php.bat                                               *                  
cmagentctrl.dll                                        2.53.0.1015             
commandline.dll                                        2.7.82.0                
convert_ver2dec.bat                                         *                  
cvefixer.exe                                                *                  
dacframework_x64.msi                                        *                  
data1.cab                                                   *                  
data1.hdr                                                   *                  
databasemigrate.dll                                    14.0.0.9565             
delete_chart_files.bat                                      *                  
dzip32.dll                                             3.0.0.15                
hfsetuppsscript.bat                                         *                  
hfsetuppsscript.ps1                                         *                  
hotfixdetectiontool.exe                                14.0.0.9565             
hotfixtool.exe                                         14.0.0.9565             
installmsxml6.bat                                           *                  
libeay32.dll                                           1.0.2.21                
libnetctrl.dll                                         14.0.0.9534             
loadhttp.dll                                           14.0.0.9534             
msxml6.msi                                                  *                  
msxml6_x64.msi                                              *                  
ofcshare.dll                                           14.0.0.9565             
pccwfwmo.dll                                           1.0.0.1002              
posttmpatch.exe                                             *                  
replacewidgetxml.bat                                        *                  
setratingserver.exe                                         *                  
setup.inx                                                   *                  
starttmsm.bat                                               *                  
stopprocess.bat                                             *                  
stopprocess.ps1                                             *                  
stoptmsm.bat                                                *                  
svrsetup.dll                                           14.0.0.9565             
svrsvcsetup.exe                                        14.0.0.9565             
svrsvcsetup_64x.exe                                    14.0.0.9565             
tmicfgapi.dll                                          1.11.0.1012             
tmtouch.exe                                            14.0.0.9534             
turn_logsvr.bat                                             *                  
update_jdk.bat                                              *                  
update_jdk.ps1                                              *                  
vcredist_2019_x64.exe                                  14.27.29112.0           
vcredist_2019_x86.exe                                  14.27.29112.0           
vsapi32.dll                                            12.500.0.1004           
web_setting.bat                                             *                  
zlib.dll                                               1.31.0.1708             
zlibwapi.dll                                           1.2.11.1002             

bin\logserver
-------------------------------------------------------------------
ofcdebug.ini                                                *                  
ofcdebugex.ini                                              *                  

iac
-------------------------------------------------------------------
placeholder.txt                                             *                  
run.bat                                                     *                  

iac\iachotfix\agentpackage
-------------------------------------------------------------------
hfx_iac.zip                                                 *                  
hfx_iac.zip.cat                                             *                  
hfx_iac_x64.zip                                             *                  
hfx_iac_x64.zip.cat                                         *                  
instupg_iac.zip                                             *                  
instupg_iac.zip.cat                                         *                  
instupg_iac_x64.zip                                         *                  
instupg_iac_x64.zip.cat                                     *                  
iserviceinst.ini                                            *                  
iserviceupd.ini                                             *                  

iac\iachotfix\serverpackage
-------------------------------------------------------------------
config.xml                                                  *                  
databaseonpremises.dacpac                                   *                  
databasesaas.dacpac                                         *                  
icsharpcode.sharpziplib.dll                            0.86.0.518              
microsoft.web.administration.dll                       6.1.7601.17514          
newtonsoft.json.dll                                    9.0.1.19813             
tmaccore.dll                                           3.0.0.3052              
tmacosce.dll                                           3.0.0.3052              
tmacpersistence.dll                                    3.0.0.3052              
tmacutility.dll                                        3.0.0.3052              
tmiacsetup.exe                                         3.0.0.3052              
tmiacsvc.exe                                           3.0.0.3052              
version.ini                                                 *                  

iac\iachotfix\serverpackage\web\acserverwebapp
-------------------------------------------------------------------
global.asax                                                 *                  
iacwebapp.dll.config                                        *                  
web.config                                                  *                  

iac\iachotfix\serverpackage\web\acserverwebapp\bin
-------------------------------------------------------------------
acserverwebapp.dll                                     3.0.0.3052              
icsharpcode.sharpziplib.dll                            0.86.0.518              
newtonsoft.json.dll                                    9.0.1.19813             
system.net.http.formatting.dll                         5.2.30128.0             
system.web.http.dll                                    5.2.30128.0             
system.web.http.webhost.dll                            5.2.30128.0             
tmacutility.dll                                        3.0.0.3052              

iac\iachotfix\serverpackage\web\osfchannel
-------------------------------------------------------------------
global.asax                                                 *                  
iacwebapp.dll.config                                        *                  
web.config                                                  *                  

iac\iachotfix\serverpackage\web\osfchannel\bin
-------------------------------------------------------------------
icsharpcode.sharpziplib.dll                            0.86.0.518              
newtonsoft.json.dll                                    9.0.1.19813             
osfchannel.dll                                         3.0.0.3052              
system.net.http.formatting.dll                         5.2.30128.0             
system.web.http.dll                                    5.2.30128.0             
system.web.http.webhost.dll                            5.2.30128.0             
tmacutility.dll                                        3.0.0.3052              

iatas
-------------------------------------------------------------------
placeholder.txt                                             *                  
run.bat                                                     *                  

iatas\iatashotfix\agentpackage
-------------------------------------------------------------------
dlliataspatchagent.zip                                      *                  
dlliataspatchagent_x64.zip                                  *                  

iatas\iatashotfix\agentpackage\atas_agent_hotfix_x64
-------------------------------------------------------------------
atasagent.exe                                          1.7.0.1045              
datfhs.dll                                             14.0.0.5092             
hc_help.dll                                            1.64.0.1067             
libeay32.dll                                           1.0.2.16                
libexpatw.dll                                               *                  
ofcpipc_64x.dll                                        14.0.0.5092             
osfagent_64x.dll                                       14.0.0.5092             

iatas\iatashotfix\agentpackage\atas_agent_hotfix_x86
-------------------------------------------------------------------
atasagent.exe                                          1.7.0.1045              
datfhs.dll                                             14.0.0.5092             
hc_help.dll                                            1.64.0.1067             
libeay32.dll                                           1.0.2.16                
libexpatw.dll                                               *                  
ofcpipc.dll                                            14.0.0.5092             
osfagent.dll                                           14.0.0.5092             

iatas\iatashotfix\agentpackage\atas_agent_x64
-------------------------------------------------------------------
atasagent.exe                                          1.7.0.1045              
datfhs.dll                                             14.0.0.5092             
hc_help.dll                                            1.64.0.1067             
libeay32.dll                                           1.0.2.16                
libexpatw.dll                                               *                  
ofcpipc_64x.dll                                        14.0.0.5092             
osfagent_64x.dll                                       14.0.0.5092             

iatas\iatashotfix\agentpackage\atas_agent_x64\apthealthcheckup
-------------------------------------------------------------------
aptcheck64.exe                                         1.64.0.1067             
aptptn_10002500.zip                                         *                  

iatas\iatashotfix\agentpackage\atas_agent_x64\newcomponent
-------------------------------------------------------------------
aptptn_10002500.zip                                         *                  

iatas\iatashotfix\agentpackage\atas_agent_x86
-------------------------------------------------------------------
atasagent.exe                                          1.7.0.1045              
datfhs.dll                                             14.0.0.5092             
hc_help.dll                                            1.64.0.1067             
libeay32.dll                                           1.0.2.16                
libexpatw.dll                                               *                  
ofcpipc.dll                                            14.0.0.5092             
osfagent.dll                                           14.0.0.5092             

iatas\iatashotfix\agentpackage\atas_agent_x86\apthealthcheckup
-------------------------------------------------------------------
aptcheck32.exe                                         1.64.0.1067             
aptptn_10002500.zip                                         *                  

iatas\iatashotfix\agentpackage\atas_agent_x86\newcomponent
-------------------------------------------------------------------
aptptn_10002500.zip                                         *                  

iatas\iatashotfix\bin
-------------------------------------------------------------------
atas_forensicmanager.exe                               1.7.0.1045              
atas_messagereceiver.exe                               1.7.0.1045              
atas_service.exe                                       1.7.0.1045              
libcurl.dll                                            7.66.0.0                
sisv3.dll                                              1.7.0.1045              
trend.ddak.pr.dll                                      1.7.0.1045              
trend.sis.utility.dll                                  1.7.0.1045              
trendosf.dll                                           1.7.0.1045              

iatas\iatashotfix\setup
-------------------------------------------------------------------
curlsharp.dll                                          1.0.6737.23568          
endector.dll                                           1.7.0.1045              
iatassetup.exe                                         1.7.0.1045              
iatassetup.exe.config                                       *                  
ionic.zip.dll                                          1.9.1.8                 
log4net.dll                                            1.2.11.0                
microsoft.web.administration.dll                       10.0.14393.0            
newtonsoft.json.dll                                    5.0.6.16206             
trend.sis.utility.dll                                  1.7.0.1045              
trendatasactiveupdate.dll                              1.7.0.1045              

ies
-------------------------------------------------------------------
placeholder.txt                                             *                  
run.bat                                                     *                  

ies\ieshotfix
-------------------------------------------------------------------
commondefinition.dll                                   3.0.0.1632              
config.dll                                             3.0.0.1632              
config.xml                                                  *                  
cryptography.dll                                       3.0.0.1632              
debugmsg.dll                                           3.0.0.1632              
excp4rcc.xml                                                *                  
google.protocolbuffers.dll                             2.4.1.555               
google.protocolbuffers.serialization.dll               2.4.1.555               
icsharpcode.sharpziplib.dll                            0.86.0.518              
log4net.config                                              *                  
log4net.dll                                            1.2.15.0                
mefplugininterfaces.dll                                3.0.0.1632              
mefpluginmgr.dll                                       3.0.0.1632              
newtonsoft.json.dll                                    8.0.2.19309             
pattern_info.txt                                            *                  
pipelines.sockets.unofficial.dll                       1.0.7.56431             
protobuflist.dll                                       3.0.0.1632              
remoteobject.dll                                       3.0.0.1632              
stackexchange.redis.dll                                2.0.519.65453           
svg.dll                                                2.2.1.39233             
system.buffers.dll                                     4.6.25519.3             
system.diagnostics.performancecounter.dll              4.6.26515.6             
system.io.pipelines.dll                                4.6.26814.2             
system.memory.dll                                      4.6.26606.5             
system.numerics.vectors.dll                            4.6.25519.3             
system.runtime.compilerservices.unsafe.dll                  *                  
system.threading.channels.dll                          4.6.26515.6             
system.threading.tasks.extensions.dll                  4.6.26606.5             
tmslcore.dll                                           3.0.0.1632              
tmufeclient.dll                                        3.0.0.1632              
tmufeng.dll                                            3.91.0.1006             
trendmicroendpointsensorservice.exe                    3.0.0.1632              
trendmicroendpointsensorservice.exe.config                  *                  
utility.dll                                            3.0.0.1632              
webcommunication.dll                                   3.0.0.1632              

ies\ieshotfix\agentpackage
-------------------------------------------------------------------
instupg_ies.zip                                             *                  
instupg_ies.zip.cat                                         *                  
instupg_ies_x64.zip                                         *                  
instupg_ies_x64.zip.cat                                     *                  
iserviceinst.ini                                            *                  
iserviceupd.ini                                             *                  
osfext_iesclient.dll                                   3.5.0.1201              
osfext_iesclient_x64.dll                               3.5.0.1201              

ies\ieshotfix\cmdtool\ioctool
-------------------------------------------------------------------
ioctool.exe                                            3.0.0.1632              
mandiantioc.xsd                                             *                  
openioc.xsd                                                 *                  

ies\ieshotfix\cmdtool\yara
-------------------------------------------------------------------
yara.exe                                                    *                  

ies\ieshotfix\plugins
-------------------------------------------------------------------
agentstorage.dll                                       3.0.0.1632              
attackdiscoverymanager.dll                             3.0.0.1632              
bifmanager.dll                                         3.0.0.1632              
commandmanager.dll                                     3.0.0.1632              
filemanager.dll                                        3.0.0.1632              
pluginutil.dll                                         3.0.0.1632              
policymanager.dll                                      3.0.0.1632              
scanmanager.dll                                        3.0.0.1632              
servermanager.dll                                      3.0.0.1632              
servermetaquery.dll                                    3.0.0.1632              
servermetastorage.dll                                  3.0.0.1632              
taskmanager.dll                                        3.0.0.1632              
tmufemanager.dll                                       3.0.0.1632              
wineventlogmanager.dll                                 3.0.0.1632              

ies\ieshotfix\plugins\dbschema\onpremise
-------------------------------------------------------------------
agentstorage.dacpac                                         *                  
bifmanager.dacpac                                           *                  
commandmanager.dacpac                                       *                  
filemanager.dacpac                                          *                  
policymanager.dacpac                                        *                  
scanmanager.dacpac                                          *                  
servermanager.dacpac                                        *                  
servermetastorage.dacpac                                    *                  
taskmanager.dacpac                                          *                  

ies\ieshotfix\plugins\dbschema\saas
-------------------------------------------------------------------
agentstorage.dacpac                                         *                  
bifmanager.dacpac                                           *                  
commandmanager.dacpac                                       *                  
filemanager.dacpac                                          *                  
policymanager.dacpac                                        *                  
scanmanager.dacpac                                          *                  
servermanager.dacpac                                        *                  
servermetastorage.dacpac                                    *                  
taskmanager.dacpac                                          *                  

ies\ieshotfix\pr\x64
-------------------------------------------------------------------
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.20                
ssleay32.dll                                           1.0.2.20                
tmprapi.dll                                            1.2.0.1158              
zlibwapi.dll                                           1.2.11.0                

ies\ieshotfix\pr\x86
-------------------------------------------------------------------
libcurl.dll                                            7.66.0.0                
libeay32.dll                                           1.0.2.20                
ssleay32.dll                                           1.0.2.20                
tmprapi.dll                                            1.2.0.1162              
zlibwapi.dll                                           1.2.11.0                

ies\ieshotfix\setup
-------------------------------------------------------------------
config.dll                                             3.0.0.1632              
cryptography.dll                                       3.0.0.1632              
debugmsg.dll                                           3.0.0.1632              
google.protocolbuffers.dll                             2.4.1.555               
google.protocolbuffers.serialization.dll               2.4.1.555               
log4net.config                                              *                  
log4net.dll                                            1.2.15.0                
newtonsoft.json.dll                                    8.0.2.19309             
redis-x64-3.0.504.msi                                       *                  
setup.exe                                              3.0.0.1632              
setup.exe.config                                            *                  
utility.dll                                            3.0.0.1632              

ies\ieshotfix\tool
-------------------------------------------------------------------
config.xml                                                  *                  
debugmsg.dll                                           3.0.0.1632              
log4net.config                                              *                  
log4net.dll                                            1.2.15.0                
trendmicroendpointsensorhelper.exe                     3.0.0.1632              

ies\ieshotfix\web\consolechannel
-------------------------------------------------------------------
config.xml                                                  *                  
log4net.config                                              *                  
web.config                                                  *                  

ies\ieshotfix\web\consolechannel\bin
-------------------------------------------------------------------
apihelper.dll                                          3.0.0.1632              
apirouting.dll                                         3.0.0.1632              
commondefinition.dll                                   3.0.0.1632              
config.dll                                             3.0.0.1632              
consolechannel.dll                                     3.0.0.1632              
debugmsg.dll                                           3.0.0.1632              
google.protocolbuffers.dll                             2.4.1.555               
google.protocolbuffers.serialization.dll               2.4.1.555               
icsharpcode.sharpziplib.dll                            0.86.0.518              
log4net.dll                                            1.2.15.0                
newtonsoft.json.dll                                    8.0.2.19309             
newtonsoft.json.schema.dll                             2.0.2.19309             
protobuflist.dll                                       3.0.0.1632              
remoteobject.dll                                       3.0.0.1632              
svg.dll                                                2.2.1.39233             
utility.dll                                            3.0.0.1632              

ies\ieshotfix\web\fastlanechannel
-------------------------------------------------------------------
config.xml                                                  *                  
log4net.config                                              *                  
web.config                                                  *                  

ies\ieshotfix\web\fastlanechannel\bin
-------------------------------------------------------------------
apihelper.dll                                          3.0.0.1632              
apirouting.dll                                         3.0.0.1632              
commondefinition.dll                                   3.0.0.1632              
debugmsg.dll                                           3.0.0.1632              
fastlanechannel.dll                                    3.0.0.1632              
google.protocolbuffers.dll                             2.4.1.555               
google.protocolbuffers.serialization.dll               2.4.1.555               
icsharpcode.sharpziplib.dll                            0.86.0.518              
log4net.dll                                            1.2.15.0                
newtonsoft.json.dll                                    8.0.2.19309             
newtonsoft.json.schema.dll                             2.0.2.19309             
protobuflist.dll                                       3.0.0.1632              
remoteobject.dll                                       3.0.0.1632              
svg.dll                                                2.2.1.39233             
utility.dll                                            3.0.0.1632              

ies\ieshotfix\web\osfchannel
-------------------------------------------------------------------
config.xml                                                  *                  
log4net.config                                              *                  
web.config                                                  *                  

ies\ieshotfix\web\osfchannel\bin
-------------------------------------------------------------------
apihelper.dll                                          3.0.0.1632              
apirouting.dll                                         3.0.0.1632              
commondefinition.dll                                   3.0.0.1632              
config.dll                                             3.0.0.1632              
debugmsg.dll                                           3.0.0.1632              
google.protocolbuffers.dll                             2.4.1.555               
google.protocolbuffers.serialization.dll               2.4.1.555               
icsharpcode.sharpziplib.dll                            0.86.0.518              
log4net.dll                                            1.2.15.0                
newtonsoft.json.dll                                    8.0.2.19309             
newtonsoft.json.schema.dll                             2.0.2.19309             
osfchannel.dll                                         3.0.0.1632              
protobuflist.dll                                       3.0.0.1632              
remoteobject.dll                                       3.0.0.1632              
svg.dll                                                2.2.1.39233             
utility.dll                                            3.0.0.1632              

ies\ieshotfix\xslt
-------------------------------------------------------------------
diskioc-filter.xslt                                         *                  
invscan-to-table.xslt                                       *                  
invscan-transform-specified.xslt                            *                  
invscan-transform.xslt                                      *                  
ioc-filter.xslt                                             *                  
native-ioc-filter.xslt                                      *                  
quickinvioc-filter.xslt                                     *                  
sweepioc-filter.xslt                                        *                  
xml-to-detaillist.xslt                                      *                  
xml2json.xsl                                                *                  

ivp
-------------------------------------------------------------------
placeholder.txt                                             *                  
run.bat                                                     *                  

ivp\ivphotfix
-------------------------------------------------------------------
ivpserverinstaller.exe                                 3.0.0.2764              

ivp\ivphotfix\agentpackage
-------------------------------------------------------------------
hfx_ivp.zip                                                 *                  
hfx_ivp.zip.cat                                             *                  
hfx_ivp_x64.zip                                             *                  
hfx_ivp_x64.zip.cat                                         *                  
instupg_ivp.zip                                             *                  
instupg_ivp.zip.cat                                         *                  
instupg_ivp_x64.zip                                         *                  
instupg_ivp_x64.zip.cat                                     *                  
iserviceinst.ini                                            *                  
iserviceupd.ini                                             *                  

ivp\ivphotfix\script
-------------------------------------------------------------------
uploadlog.ps1                                               *                  

openjdk
-------------------------------------------------------------------
bundledjava.zip                                             *                  

B. Network Traffic Required in Deployment
-------------------------------------------------------------------
   Estimated size (in terms of bandwidth) of deployed agent files 
   in this Patch.
   - 32-bit agent total = 301 MB
   - 64-bit agent total = 391 MB          

2. Documentation Set

To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com

  • Online Help: The Online Help contains an overview of features and key concepts, and information on configuring and maintaining the product.


To access the Online Help, go to http://docs.trendmicro.com

  • Installation Guide (IG): The Installation Guide contains information on requirements and procedures for installing and deploying the product.
  • Administrator's Guide (AG): The Administrator's Guide contains an overview of features and key concepts, and information on configuring and maintaining the product.
  • Getting Started Guide (GSG): The Getting Started Guide contains product overview, installation planning, installation and configuration instructions, and basic information intended to get the product 'up and running'.
  • Support Portal: The Support Portal contains information on troubleshooting and resolving known issues.
  • To access the Support Portal, go to http://success.trendmicro.com

3. System Requirements

1. Trend Micro Apex One Build 1062 - English - Windows - x32-x64

4. Installation

Installing

To install:

  1. Copy the Patch executable file to a temporary folder on the server, for example, "C:\temp".
  2. Double-click the file. The modules are automatically copied to the correct destination.

This Patch installation package automatically rolls back the Apex One server to its previous configuration if there are problems during installation. If you encounter problems after installation, do a manual rollback.


Uninstalling

To manually roll back to the previous build:

  1. Locate the backup folder that the Patch package created in the "\PCCSRV\Backup\Patch5_B9565" directory.
  2. Stop the Apex One Master Service.
  3. Stop "LogServer.exe" to disable debugging mode if "LogServer.exe" is running at this time.
  4. Stop the Apex One Apex Central Agent Service.
  5. Stop the Apex One Plug-in Manager Service.
  6. Stop the World Wide Web Publishing Service.
  7. Back up the "libSQLDatabaseUpgrade.dll" and "oscedbt.exe" files under the "\PCCSRV\Admin\Utility\SQL" folder.
  8. Copy the backup modules to the original folders.
  9. Restore the backup "libSQLDatabaseUpgrade.dll" and "oscedbt.exe" files to the "\PCCSRV\Admin\Utility\SQL" folder. The file version of "libSQLDatabaseUpgrade.dll" and "oscedbt.exe" is "14.0.0.9565".
  10. Open a command prompt using an account with administrator privileges, and navigate to the "PCCSRV\Admin\Utility\SQL" folder of the Apex One server installation directory.
  11. Run the "UpgradeSQLSchema.bat" file.
  12. Locate the backup folder in the "\PCCSRV\Backup" directory.
  13. Open a command prompt using an account with administrator privileges, and navigate to the "PCCSRV\Backup" folder of the Apex One server installation directory.
  14. Run the following command in a single line: reg.exe restore HKLM\SOFTWARE\Wow6432Node\TrendMicro\OfficeScan\service RegBak_Patch5_B9565.reg
  15. Start the World Wide Web Publishing Service.
  16. Start the Apex One Plug-in Manager Service.
  17. Start the Apex One Apex Central Agent Service.
  18. Start the Apex One Master Service.

5. Post-installation Configuration

No post-installation steps are required.

NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product.

6. Known Issues

Known issues in this release:

Known issue 1

The user or account name in Attack Discovery logs may be empty.

Known issue 2

The signer info in the Attack Discovery logs may be empty.

Known issue 3

Apex One Patch 4 only supports importing user role files (DAT extension) from other Apex One Patch 4 servers. You cannot import user roles from older server versions.

7. Release History

Prior Hotfixes

Only this Patch was tested for this release. Prior hotfixes were tested at the time of their release.
Issue Critical Patch 9233 (SEG-106421),

After Critical Patch 9204 is applied, Apex One may not be able to import the Web Reputation Settings (WRS) Approved/Blocked URL List.

Solution

This Critical Patch updates the Apex One Server program to ensure that the WRS Approved/Blocked URL list can be imported normally.

Issue Critical Patch 9233 (SEG-106191),

After upgrading from Trend Micro OfficeScan™ XG to Apex One, the agent program becomes corrupted because of incomplete file decompression during the upgrade process.

Solution

This Critical Patch updates the Apex One agent program to resolve this issue.

Issue Critical Patch 9233 (SEG-101007),

An issue related to the Behavior Monitoring (BM) feature causes the Horizon VMWARE CDR and RDSH applications to stop responding.

Solution

This Critical Patch updates the BM module program to ensure that both applications work normally on protected computers.

Procedure

To enable the new settings:

  1. Install this Critical Patch (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the "tmevtmgr_SkipRdpDr" key and set its value to "1".
  • [Global Setting]
  • tmevtmgr_SkipRdpDr=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One agents and adds the following registry entry on all Apex One agent endpoints:
  • Path:
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tmevtmgr\Parameters
  • Key: SkipRdpDr
  • Type: REG_DWORD
  • Value: 1

Issue Critical Patch 9233 (SEG-105672),

An issue related to the Unauthorized Change Prevention Service causes a slow system response while users browse the Internet.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Procedure

To enable the new settings:

  1. Install this Critical Patch (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the "AegisUseQueriedCensusResult" key and set its value to "1".
  • [Global Setting]
  • AegisUseQueriedCensusResult=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One agents and adds the following registry entry on all Apex One agent endpoints:
  • Path:
  • HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: UseQueriedCensusResult
  • Type: REG_DWORD
  • Value: 1

Issue Critical Patch 9233 (SEG-106641),

Inaccurate information appear in the "Spyware\Grayware Restore" page of the Apex One web console.

Solution

This Critical Patch updates the Apex One server program to ensure that the page displays complete and accurate information.

Issue Critical Patch 9233 (SEG-106876),

Users encounter an error while editing the firewall exception template on the Apex One web console.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 9233 (SEG-106899),

The Apex One Administrator Notification email messages do not contain Scan type information because the related function cannot retrieve the information.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 9233 (SEG-101815),

An issue related to the Apex One BM module causes the Vembu BDR Virtual Drive application to stop responding.

Solution

This Critical Patch updates the Apex One BM module to resolve this issue.

Issue Critical Patch 9233 (SEG-107206),

The Apex One server stops unexpectedly when it encounters an empty tmp file while serializing deployment contents.

Solution

This Critical Patch updates the Apex One Server program to resolve this issue.

Issue Critical Patch 9233 (SEG-104184),

The Apex One agent Realtime Scan service cannot start after the login user name is replaced with a customized user account.

Solution

This Critical Patch enables the Apex One agent program to always replace the name with "Localsystem".

Issue Critical Patch 9233 (SEG-99739),

A large number of "root" log-in logs are generated in the Apex One system event log because Apex Central periodically sends policies and commands to Apex One.

Solution

This Critical Patch provides a way to minimize the number of "root" log-in logs in the system event log.

Procedure

To reduce the number of "root" login logs in the System Event log:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcserver.ini" file in the "\PCCSRV\Private" folder in the Apex One server installation directory.
  3. Under the "INI_SERVER_SECTION" section, manually add the "EnableSSOPolicyLoginAuditing" and AddIPtoLoginAccount and set both to "0".
  • [INI_SERVER_SECTION]
  • EnableSSOPolicyLoginAuditing=0
  • AddIPtoLoginAccount=0
  1. Save the changes and close the file.
  • EnableSSOPolicyLoginAuditing
  • Values: 0: (Default) reduces the number of "root" log-in logs 1: Keep large number of "root" log-in logs
  • AddIPtoLoginAccount
  • Values: 0: (Default) show the log-in account information without the IP address 1: show the log-in account with the IP address

Issue Critical Patch 9233 (SEG-104691),

An issue prevents the Apex One Security Agent program from resolving the server DNS name while processing census queries. As a result, ransomware sample detection fails.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

To avoid this problem:

  1. install this hotfix (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following keys and values.
  • [Global Settings]
  • WRTmufeResolverFlag=0
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to clients. The Apex One server deploys the command to Security Agent and adds the following registry entry on all Security Agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro \PC-cillinNTCorp\CurrentVersion\URL Filtering
  • Key: WRTmufeResolverFlag
  • Type: DWORD
  • Value: 0

Issue Critical Patch 9233 (SEG-106392),

The "Duplicate Active Directory structure into the agent tree" Apex One server setting is disabled unexpectedly.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 9233 (SEG-102878),

A log synchronization issue between Apex One and Apex Central sometimes causes the virus log data that appears as "Access Denied" on Apex One console to display as "File Passed" on the Apex Central console.

Solution

This Critical Patch fixes the synchronization issue of the virus detection logs.

Issue Critical Patch 9233 (SEG-105429),

When the Edge Relay Server registers to or unregisters from Apex One, the register/unregister task times out which can cause performance issues on the Edge Relay Server.

Solution

This Critical Patch extends the timeout setting of the register/unregister task to prevent the timeout issue.

Issue Critical Patch 9233 (SEG-105871),

An issue prevents users from enabling or disabling the Firewall through the global settings.

Solution

This Critical Patch resolves the issue so users with the correct privileges can enable or disable the Firewall through the global settings.

Issue Critical Patch 9233 (SEG-106669),

A Svrsvcsetup.exe exception occurs when users on Windows accounts attempt to connect to the SQL express database for Apex One.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 9233 (SEG-105136),

An issue prevents off premise agents from sending back detection logs through the Edge Relay Server.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 9233 (SEG-107909),

The Application Control criteria behaves abnormally after a switch in user accounts on a protected computer.

Solution

This Hotfix updates the Application Control Agent files to resolve this issue.

Issue Critical Patch 9233 (SEG-106029),

The Application Control agent cannot correctly allow or block applications launched by the operating system.

Solution

This Hotfix updates the Application Control Agent files to resolve this issue.

Enhancement Critical Patch 9233 (VRTS-5626),

This Critical Patch updates permissions in the Apex One Agent program to enhance security.

Enhancement Critical Patch 9233 (VRTS-5652),

This Critical Patch enhances the restoration of quarantined Spyware/Grayware files.

Enhancement Critical Patch 9233 (VRTS-5767),

This Critical Patch updates the Apex One agent program to restrict the switch to MSI repair mode only to users with administrator privileges.

Enhancement Critical Patch 9233 (VRTS-5654),

This Critical Patch updates the Data Loss Prevention™ (DLP) module to enhance security.

Issue Hotfix 9220 (SEG-97834),

Remote Desktop Services may not be able to start on endpoints where Behavior Monitoring is enabled.

Solution

This Hotfix updates the Behavior Monitoring module to resolve this issue.

Issue Hotfix 9220 (SEG-103994),

An issue related to the Spyware/Grayware Scan Engine causes the system performance to slow down.

Solution

This Hotfix updates the Spyware/Grayware Scan Engine to resolve this issue.

Issue Hotfix 9220 (SEG-99718),

Users cannot add a RAM disk to the approved device lists because Data Loss Prevention™ (DLP) does not support this device.

Solution

This Hotfix updates the Data Protection module and Device List Tool (listDeviceInfo.exe) to resolve this issue.

Issue Hotfix 9220 (SEG-100764),

After OfficeScan XG agents are migrated from an OfficeScan XG server to an Apex One server, the Network Adapter is automatically enabled on agents where DLP is enabled.

Solution

This Hotfix updates the Data Protection module to resolve this issue.

Issue Hotfix 9220 (SEG-100952),

An ADO Recordset error causes some agents to disappear after users click the "Domain Hierarchy" button to sort agents in agent tree view.

Solution

This Hotfix updates the Apex One server program to resolve the error.

Issue Hotfix 9220 (SEG-93455),

A delimiter issue in the target server IP address list prevents the Apex Central Automation API from moving Apex One Agents.

Solution

This Hotfix enables the Apex One server to recognize the comma "," as a valid delimiter for target server IP addresses. This helps ensure that the Apex Central Automation API can move Apex One Agents normally.

Issue Hotfix 9220 (SEG-95062),

The Apex One Firewall may be unable to correctly identify the internal or external network status of an endpoint and therefore applies incorrect profile settings. This may prevent the endpoint from correctly accessing intranet locations.

Solution

This Hotfix updates the Apex One agent program to resolve this issue.

Issue Hotfix 9220 (SEG-100068),

If users attempt to log on to the Apex One console using an Active Directory user account that contains a space character, the log on is unsuccessful.

Solution

This Hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 9220 (SEG-102721),

The Device Control feature disables USB storage devices even when the security agent has been unloaded.

Solution

This Hotfix updates the Data Protection module to resolve this issue.

Issue Hotfix 9220 (SEG-99646),

The USB device exception list in the DLP module supports serial IDs up to 32 digits only.

Solution

This Hotfix updates the Data Protection module and Apex One Server program to enable the USB device exception list to support longer serial IDs.

Issue Hotfix 9220 (SEG-95360),

An Apex One Security Agent encounters a high CPU usage issue while installing updates.

Solution

This Hotfix updates the Active Update Module to resolve the issue.

Issue Hotfix 9220 (SEG-101098),

A Microsoft™ Windows™ 10 upgrade fails during VBScript execution on protected computers.

Solution

This Hotfix updates the Apex One agent program to resolve this issue.

Issue Hotfix 9220 (SEG-106029),

The Application Control agent cannot correctly allow or block applications launched by the operating system.

Solution

This Hotfix updates the Application Control Agent files to resolve this issue.

Enhancement Hotfix 9220 (SEG-100944), (PDGJIRA-998),

This Hotfix enables the Apex One Vulnerability Protection module to support the approved IP list.
NOTE: This feature requires the installation of Apex Central hotfix 5639 or above.

Procedure

To configure the approved IP list:

  1. Install this Hotfix (see "Installation").
  2. Open the Apex Central web console and go to the "Policies > Policy Resources > Intrusion Prevention Rules" screen.
  3. Click "Configure Exceptions" to add approved IP(s).
  4. Click "Save" to save the changes.
  5. Go to the "Policies > Policy Management" screen and deploy the policy to agents.

Issue Critical Patch 9204 (SEG-93725), (SEG-99523),

An issue prevents the Device List Tool (listDeviceInfo.exe) from retrieving certain SCSI disk device information.

Solution

This Critical Patch updates the Device List Tool (listDeviceInfo.exe) to resolve this issue.

Issue Critical Patch 9204 (SEG-99331),

Users encounter the following Microsoft™ Windows™ system event error message after disabling the "Global Agent Settings > Enable Early Launch Anti-Malware protection" feature on an endpoint.

"The Apex One NT WSC service failed to start due to the following error:

Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source."

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 9204 (SEG-95827),

The Data Loss Prevention™ (DLP) feature cannot block Adobe™ Acrobat™ Reader DC from saving files into a connected USB storage device.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 9204 (SEG-97677),

When "bypass_itunes_nonstor_usb_dc=true", users can access an iOS phone from a protected computer even when the Device Control feature is configured to "Block" mobile devices.

Solution

This Critical Patch updates the Data Protection module to ensure that users will only be able to charge an iOS phone and not access it under the scenario described above.

Issue Critical Patch 9204 (SEG-98286),

An issue related to the DLP module causes certain developer tools to start slowly.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 9204 (SEG-98340),

An issue related to the DLP module causes a third-party application (Teleopti WFM) to stop responding unexpectedly.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 9204 (SEG-94995),

Certain Huawei webcam devices are recognized as "Modems".

Solution

This Critical Patch updates the Data Protection module to ensure such devices are correctly recognized as "Imaging Devices".

Issue Critical Patch 9204 (SEG-92326),

The Apex One Firewall also blocks network packets based on the connection status, as a result, some network packets may appear to be both blocked and accepted by the same rule in the corresponding Apex One Firewall logs.

Solution

This Critical Patch resolves this issue by updating the Apex One Security Agent program to allow users to disable the Firewall log for certain events.

Procedure

To configure Apex One to disable the Firewall logs certain events to help prevent the issue and deploy the solution globally:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder in the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the "PfwFeatureForResult" key and set it to "0".
  • [Global Setting]
  • PfwFeatureForResult=0
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One security agents and adds the following registry entries on all Apex One agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.
  • Key: PfwFeatureForResult
  • Type: DWORD
  • Value: 0
  1. Restart the Apex One security agent.

Issue Critical Patch 9204 (SEG-100992),

The Apex One SQL program returns a data error after users upgrade to Build 9120.

Solution

This Critical Patch updates the Apex One SQL program to resolve this issue.

Issue Critical Patch 9204 (SEG-98742),

An issue triggers the Apex One Behavior Monitoring feature to close the Microsoft Office application unexpectedly.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 9204 (SEG-95253),

An issue causes the "Spyware/Grayware Outbreaks Alert" widget to return query results from the wrong time range.

Solution

This Critical Patch updates the Apex One server program to ensure that the widget returns logs generated within the specified time range.

Issue Critical Patch 9204 (SEG-85925),

The Active Directory (AD) displays abnormally after AD synchronization when the Organizational Unit (OU) name contains a "TAB" character.

Solution

This Critical Patch enables users to configure Apex One to handle OU names that contain a "TAB" character.

Procedure

To configure Apex One to handle OU names that contain a "TAB" character:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcserver.ini" file in the "\PCCSRV\Private\" folder in the Apex One server installation directory.
  3. Under the "[INI_AD_INTEGRATION_SECTION]" section, manually add "AdScopeSyncUpBatchSeparatorType=1"
  • [INI_AD_INTEGRATION_SECTION]
  • AdScopeSyncUpBatchSeparatorType=1

NOTE:
0: If the OU name does not contain a "TAB" (default) 1: If the OU name contains a "TAB"

  1. Save the changes and close the file.

Issue Critical Patch 9204 (SEG-98762),

An "osp_cb_dbGetClientsByCompName" stored procedure leakage issue prevents the "EnableCheckClientComputerName" hidden key from working normally. When this happens, duplicate hostnames are not purged automatically even when the key is enabled.

Solution

This Critical Patch resolves the memory leak issue to ensure that the "EnableCheckClientComputerName" hidden key works normally.

Issue Critical Patch 9204 (SEG-93060),

The following message displays on the "Result" field of Virus/Malware logs on the web console when the filename of an infected file contains certain special characters.

"Quarantine is successful at agent, but unable to send the quarantined file to the designated quarantine folder. Refer to the online help for solutions."

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 9204 (SEG-100201),

An issue prevents the Web Reputation Service (WRS) from blocking access to HTTPS URLs on Microsoft™ Edge (Chromium) even when configured to block these websites.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue and ensure that WRS can correctly detect HTTPS URLs on the Edge web browser.

Issue Critical Patch 9204 (SEG-101636),

After applying Apex One Critical Patch 9167, when users generate a setup package while "ForceRefresh=1" in "ofcscan.ini" and use it to install an agent, the Apex One NT Listener service may remain busy and the newly-installed agent cannot be moved to another server using the IpXfer tool.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 9204 (SEG-101468),

The "Current Version" information for the Common Firewall Driver on the Agent Updates widget is not accurate.

Solution

This Critical Patch ensures that the correct "Current Version" information displays for the Common Firewall Driver on the Agent Updates widget.

Issue Critical Patch 9204 (SEG-85636),

The Real-time Scan feature may use up too much memory which can cause an Apex One agent computer to stop responding.

Solution

This Critical Patch updates the Apex One agent program to resolve the issue.

Enhancement Critical Patch 9204 (VRTS-5200),

This Critical Patch updates the file privileges for the database log file in the server installation folder for enhanced security.

Enhancement Critical Patch 9204 (SEG-96928),

This Critical Patch helps prevent false Trend Micro process alerts during Yara investigations.

Enhancement Critical Patch 9204 (VRTS-5424),

This Critical Patch fixes the Improper Access Control Privilege Escalation security issue.

Enhancement Critical Patch 9204 (SEG-96695),

This Critical Patch ensures that when an administrator grants users privileges to configure Manual Scan settings, Real-time Scan settings, Scheduled Scan settings and Mail Scan through the Security Agent console, these settings will not be overwritten by changes made through the Apex One console or Apex Central console.

Issue Hotfix 9175 (SEG-97928),

After configuring Data Protection keys that monitor file uploads to websites, Security Agents may still randomly block file uploads to approved sites.

Solution

This Hotfix updates the Data Protection module to resolve this issue.

Issue Hotfix 9175 (SEG-97398),

When users run a third-party inventory scanning software on a security agent computer, the Apex One Security Agent does not report the correct product version properly.

Solution

This Hotfix updates the Apex One Security Agent program to resolve this issue.

Issue Hotfix 9175 (SEG-94764),

The Microsoft Windows login screen may stop unexpectedly after migrating an OfficeScan XG Security Agent to Trend Micro Apex One.

Solution

This Hotfix updates the Apex One Security Agent program to resolve this issue.

Issue Hotfix 9175 (SEG-98669),

An Update Agent running on a 64-bit operating system and which updates agent programs from itself may not be able to upgrade from OfficeScan XG Service Pack 1 to Trend Micro Apex One successfully.

Solution

This Hotfix updates the Security Agent program to resolve this issue.

Enhancement Hotfix 9175 (VRTS-5529), (VRTS-5528),

This Hotfix resolves a payload execution security issue.

Enhancement Hotfix 9175 (SEG-96964),

This Hotfix helps ensure that Apex One Security agents do not send duplicate virus logs to the server.

Issue Critical Patch 9167 (SEG-85262),

An issue causes Apex One Security Agents to appear offline after an agent upgrade.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Procedure

To apply the solution:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following keys and values.
  4. Save the changes and close the file.
  • [Global Setting]
  • DelayedAutostartListen=1
  1. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  2. Click "Save" to deploy the setting to clients. The Apex One server deploys the command to Security Agent and adds the following registry entry on all Security Agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro \PC-cillinNTCorp\CurrentVersion\Misc.
  • Key: DelayedAutostartListen
  • Type: DWORD
  • Value: 1

Issue Critical Patch 9167 (SEG-94922), (SEG-95940),

An issue prevents Apex One Security Agents from applying hotfixes successfully from the Apex One server.

Solution

This Critical Patch updates the Firewall module in Security Agents to resolve this issue.

Issue Critical Patch 9167 (SEG-95045),

Microsoft™ Word stops unexpectedly on Apex One Security Agent computers.

Solution

This Critical Patch resolves this issue.

Issue Critical Patch 9167 (SEG-85525),

Pop-up windows from internal websites do not display when Web Reputation is enabled on Security Agents.

Solution

This Critical Patch updates the Apex One Security Agent program and allows users to configure Apex One to skip certain events that cause the issue.

Procedure

To configure Apex One to skip certain events that cause pop-up windows to be blocked, deploy the following solution globally:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder in the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the "OspreyAsyncServerLookup" key and "UmPassThruFlags" key and set the following values:
  • [Global Setting]
  • OspreyAsyncServerLookup=0
  • UmPassThruFlags=256
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One security agents and adds the following registry entries on all Apex One agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\Osprey\Scan\Common\HttpManager\config
  • Key: AsyncServerLookup
  • Type: DWORD
  • Value: 0
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: UmPassThruFlags
  • Type: DWORD
  • Value: 0x100 (256)
  1. Restart the Apex One Security Agent.

Issue Critical Patch 9167 (SEG-94795),

An issue related to the "cgiChkMasterPwd.exe" process may cause the Apex One server to stop unexpectedly.

Solution

This Critical Patch updates the Apex One server program to resolve the issue.

Issue Critical Patch 9167 (SEG-94931),

"Svrsvcsetup.exe" may stop unexpectedly during installation of Apex One Patch 3 and any later build.

Solution

This Critical Patch updates the Apex One server program to resolve the issue.

Issue Critical Patch 9167 (SEG-89026),

An Apex One server with Security Agent installed uses the agent proxy settings automatically which prevents Apex One from subscribing to the Suspicious Object lists on the registered Apex Central server.

Solution

This Critical Patch updates the Apex One program to resolve the issue.

Issue Critical Patch 9167 (SEG-94991),

When connecting to the census server, Security Agents do not bypass the proxy server even when configured to do so through the proxy auto-configuration (PAC) script file.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 9167 (VRTS-5072), (VRTS-5055),

An issue related to the VSAPI decompress function may cause a vulnerability in the Apex One program.

Solution

This Critical Patch resolves the issue to remove the vulnerability.

Issue Critical Patch 9167 (SEG-95443),

The Apex One server uses SSL port "4343" for server-agent communication, but the "TmCCSF.exe" agent process connects to the Apex One server port "443" in certain scenarios.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 9167 (VRTS-5380),

The spyware scan feature of Manual Scan in Apex One Security Agents is affected by an Improper Access Control Privilege Escalation vulnerability.

Solution

This Critical Patch updates the Apex One Security Agent program to remove the vulnerability.

Enhancement Critical Patch 9167 (SEG-95408),

This Critical Patch enables Apex One to support the application filter hash matching feature for the Firewall Policy Exception so that users are able to specify applications to use the file hash value on.

Procedure

To enable the new settings:

  1. Install this Critical Patch (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the "EnableHashMatch" key and set its value to "1".
  • [Global Setting]
  • EnableHashMatch=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One security agents and adds the following registry entry on all Apex One security agent computers:
  • Path:
  • For x64 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\PFW\
  • For x86 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\PFW\
  • Key: EnableHashMatch
  • Type: REG_DWORD
  • Value: 1

Enhancement Critical Patch 9167 (VRTS-5155),

This Critical Patch resolves an Out-Of-Bounds Write security issue in Apex One.

Enhancement Critical Patch 9167 (VRTS-5035),

This Critical Patch resolves a Server-Side Request Forgery Information Disclosure security issue in Apex One.

Enhancement Critical Patch 9167 (VRTS-4920), (VRTS-4932), (VRTS-4945), (VRTS-4954), (VRTS-5120), (VRTS-4942), (VRTS-5234), (VRTS-5147), (VRTS-5242), (VRTS-4948), (VRTS-4991), (VRTS-5064), (VRTS-5068),

This Critical Patch fixes the exposure of sensitive information to an unauthorized actor security issue.

Enhancement Critical Patch 9167 (VRTS-5135),

This Critical Patch resolves an Out-Of-Bounds Read security issue in Apex One.

Issue Hotfix 9158 (SEG-86706),

The Active Directory (AD) structure cannot be synchronized successfully with the Apex One server when the AD forest is large.

Solution

This Hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 9158 (SEG-88352), (SEG-87454),

Apex One Off-premise Security Agents may still appear "Offline" on the Apex One web console even when these agents are already connected to the Edge Relay Server and are able to successfully receive the enhanced security policies across the network.

Solution

This Hotfix updates the Apex One SQL package to resolve the issue.

Issue Hotfix 9158 (PDGJIRA-94429),

The domain users and groups used in User-Defined Rules for Application Control criteria can't take correct action based on criteria settings.

Solution

This Hotfix updates the Application Control files to resolve this issue.

Issue Hotfix 9158 (SEG-88550),

Certain applications may take a long time to launch while the Device Control feature is enabled on a protected computer.

Solution

This Hotfix updates the Behavior Monitoring module to resolve this issue.

Procedure

To apply and deploy the solution globally:

  1. Install this Hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the following key and set its value to "1".
  • [Global Setting]
  • AegisSkipExplorerCreateMutant=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following registry entry on all security agent endpoints:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: SkipExplorerCreateMutant
  • Type: DWORD
  • Value: 1

Issue Hotfix 9158 (SEG-82231),

The "Summary/Dashboard" screen of the Apex One web console displays as a blank page. This happens because the specified Microsoft™ Windows™ account does not have sufficient web service framework access permissions.

Solution

This Hotfix updates the Apex One server program to resolve the issue.

Issue Hotfix 9158 (SEG-93559),

After applying Trend Micro Apex One Patch 3, the Security Agent status may not display accurately on the Apex One web console. This occurs if the existing Apex One SQL database was not migrated correctly which may corrupt the database.

Solution

This Hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 9158 (SEG-94718),

Users cannot install the Security Agent remotely from the Apex One Web Console and get the "An error occurred. Make sure your network connection is active and that the Apex One service is running. If you encounter this error again, contact your support provider for troubleshooting assistance." message appearance.

Solution

This Hotfix updates the Apex One server program to resolve this issue.

Enhancement Hotfix 9158 (SEG-86911),

This Hotfix enables users to configure the Apex One console to only display the Summary/Dashboard screen to users who log on using the "root" account. Enabling this feature will prevent all other accounts from viewing any dashboard widgets/data after logging on to the Apex One console.

Procedure

To configure Apex One to restrict access to the Dashboard to "root" account users:

  1. Install this Hotfix (see "Installation").
  2. Open the "ofcserver.ini" file in the "\PCCSRV\Private" folder on the Apex One server installation directory.
  3. Under the "INI_SERVER_SECTION" section, manually add the "HideDashboardForNonRoot" key and set its value to "1".
  • [INI_SERVER_SECTION]
  • HideDashboardForNonRoot=1
  1. Save the changes and close the file.

Issue Patch 9120 (SEG-89335),

Users may not be able to view Predictive Machine Learning Log Details on the Apex One web console when the file name or the file path contains Japanese characters.

Solution

This Patch updates the Apex One server program and SQL package to resolve the issue.

Issue Patch 9120 (SEG-89493),

Users will not be able to uninstall a security agent using the "PccNTMon.exe -m <uninstallation password>" command if the agent uninstallation password contains "-c".

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue Patch 9120 (SEG-88775),

The following error occurs when users run the "autopcc.exe -f -u" command on an agent computer.

"Unable to upgrade/update the Apex One Security Agent. At least one file cannot be replaced. Unload the Apex One Security Agent and try again."

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue Patch 9120 (SEG-89519),

When an incorrectly formatted Device Control settings file is loaded, Apex One Real-time Scan does not start as expected.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue Patch 9120 (SEG-81376),

Apex One cannot retrieve the correct domain information for agents that are in the Read-Only Domain Controller (RODC).

Solution

This Patch updates the Apex One agent program to resolve this issue.

Issue Patch 9120 (SEG-89394),

The Apex One Master Service stops responding repeatedly after Apex One Patch 3 Build 8378 is applied.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue Patch 9120 (SEG-84875),

Sometimes, an issue related to the "tmescore.sys" and "tmesutil.sys" drivers of the Apex One Endpoint sensor may trigger blue screen of death (BSOD) on Dell laptops.

Solution

This Patch updates the Apex One security agent program to resolve this issue.

Issue Patch 9120 (SEG-87227),

The Apex One server may not display Security Agent logs on the web console.

Solution

This Patch updates the Apex One server program to prevent this issue.

Issue Patch 9120 (SEG-92310),

The Apex One Common Client Solution Framework service may stop unexpectedly and create multiple dump files due to a threading issue.

Solution

This Patch updates the Apex One Security Agent program to resolve the issue.

Issue Patch 9120 (SEG-92213),

The Apex One Common Client Solution Framework may stop unexpectedly on the Security Agents.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue Patch 9120 (VRTS-4681), (VRTS-4687), (VRTS-4691), (VRTS-4692), (VRTS-4694), (VRTS-4698), (VRTS-4699), (VRTS-4685), (VRTS-4686), (VRTS-4688), (VRTS-4689), (VRTS-4690), (VRTS-4693), (VRTS-4695), (VRTS-4696), (VRTS-4697), (VRTS-4700), (VRTS-4701), (VRTS-4702),

Apex One uses a version of PHP that may cause vulnerabilities.

Solution

This Patch upgrades PHP to version 7.4.9 to prevent these vulnerabilities.

Issue Patch 9120 (SEG-94725),

Policy deployment failure issue when upgrade from Apex One B2xxx or earlier build.

Solution

This Patch updates the Apex One server program to resolve this issue.

Issue Patch 9120 (VRTS-5167),

An issue prevents External Agents from querying the Global Web Rating server using HTTPS.

Solution

This Patch resolves the issue so External Agents can query the Global Web Rating server using HTTPS normally.

Enhancement Patch 9120 (SEG-84275),

When Apex One Security Agents are installed in Virtual Desktop Infrastructure (VDI) environment, virtual desktops are created and abandoned quickly which leaves a large number of duplicate machine name entries on the Apex One server web console. The entries will not have the same IP Address and MAC Address. This makes the total security agent count inaccurate. This Patch enables Apex One to delete duplicate machine name entries.

Procedure

To configure Apex One to delete the duplicate machine name entries:

  1. Install this Patch (see "Installation").
  2. Open the "ofcserver.ini" file in the "\PCCSRV\Private" folder on the Apex One server installation directory.
  3. Under the "INI_SERVER_SECTION" section, manually add the "EnableCheckClientComputerName" key and set its value to "1".
  • [INI_SERVER_SECTION]
  • EnableCheckClientComputerName=1
  1. Save the changes and close the file.
  2. Restart the Apex One Master Service.
  3. Perform a restart on the affected Apex One security agents.

Enhancement Patch 9120 (SEG-70548),

This Patch updates the Server Migration tool program to prevent binary version mismatch issues.

Enhancement Patch 9120

Security Agent installation support for the Windows 10 October 2020 Update (20H2).

Enhancement Patch 9120 (SEG-84212), (PDGJIRA-7779),

Installing Trend Micro Apex One Patch 3 also installs the Support Connector tool by default. This tool creates a scheduled task "Trend Micro Apex One Security Services Support Connector" and runs an hourly poll on the backend. This Patch allows users to disable the polling behavior. Refer to "https://success.trendmicro.com/solution/000232603" for details.

Enhancement Patch 9120

This Patch adds the SQL Transfer Tool to provide support to move the Endpoint Sensor database (if installed on the same SQL Server as the Apex One database).

Enhancement Patch 9120 (SEG-92365),

This Patch improves the Data Loss Prevention forensic data upload to increase the maximum uploaded file size to 100MB. To better facilitate the import of larger files, the queue mechanism has been enhanced to minimize the risk of upload timeouts. In order to enable the larger file size upload, some manual configuration steps are required on the Apex One and Apex Central servers. For the detailed steps, see https://success.trendmicro.com/solution/000282727.

Enhancement Patch 9120 (SEG-93143),

This Patch updates the Apex One information in the server and changes the default installation folder name to "Security Agent" for freshly installed agents.

Enhancement Patch 9120

This Patch adds Enhanced Support Services for Apex One server. This is part of a future update channel that will be used for rapid deployment of solution patches. Refer to the following website for more details. https://success.trendmicro.com/solution/000283789

Issue Critical Patch 8422 (SEG-91038),

An issue prevents the Trend Micro Apex One Data Protection Service from starting after Apex One Critical Patch 8417 is applied on a computer running on the Microsoft™ Windows™ 7 platform.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8422 (SEG-89876),

When the Apex One Data Protection Service is enabled on the Apex One Security Agent, sharing files over a network may be delayed or blocked.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8422 (SEG-89725),

DLP Violation Detection alerts may be generated through the HTTP/HTTPS channels when users drag files onto web browsers and the action is not for file upload.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8422 (SEG-91538),

An issue related to the Apex One Data Protection Service can disable the Wireless NIC interface unexpectedly when users start the Mozilla(R) Firefox(R) web browser on protected computers.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8417 (SEG-85427),

It may take a long time to share files between protected computers over a network when the Apex One Data Protection Service is enabled on the Apex One security agent.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8417 (SEG-82303),

Sometimes, the Dashboard page of the Apex One web console appears as a blank page.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8417 (SEG-86813),

After applying Apex One Patch 3, users may not receive email notifications for security risk detections.

Solution

This Critical Patch updates the TMNotify module to resolve this issue.

Issue Critical Patch 8417 (SEG-88791),

An ADOexception error on the Apex One Database Service may cause inaccurate agent count information to display on the "Managed Agents" group of the Endpoint Status Widget and on the "Total number of agents" field on the "Update Summary" page of the Apex One web console.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8417 (SEG-86363),

Garbled characters may appear under the "Infected File/Object" column in Virus/Malware Logs on the Apex One web console.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 8417 (SEG-87443),

"Google Drive" displays in the "Channel" field in Trend Micro Data Loss Prevention™ (DLP) logs when it should be "OneDrive".

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8417 (SEG-87886),

On the "Agents > Agent Management > Status" page of the Apex One web console, the platform information of agents installed on the Microsoft™ Windows™ Server 2019 platform appear as Windows Server 2016.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8417 (SEG-89434),

After applying Apex One Critical Patch 8400, users cannot save changes to the Web Reputation Settings on the web console.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8417 (SEG-89437),

After applying Apex One Critical Patch 8400, the confirmation message does not display after users click "Save" on the "Spyware/Grayware Approved List" page.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8417 (SEG-86887),

After applying Apex One Patch 3, the "Logs > System Events" page of the Apex One web console displays a blank page.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8417 (SEG-75487),

Sometimes, an issue related to the Apex One Data Protection feature prevents users from opening an encrypted file through a third-party software.

Solution

This Critical Patch updates the Data Protection module to resolve the issue.

Issue Critical Patch 8400 (SEG-72675),

The Trend Micro Data Loss Prevention™ (DLP) module cannot block webmail in "Outlook.com" on any web browser.

Solution

This Critical Patch updates the DLP module to resolve this issue.

Issue Critical Patch 8400 (SEG-73398),

After an Apex One agent switches scan methods from smart scan to conventional scan, it becomes a conventional scan agent but its information still appear in the update logs of the Smart Scan Agent Pattern.

Solution

This Critical Patch resolves this issue by enabling Apex One to check the scan method of agents before writing agent component update logs.

Issue Critical Patch 8400 (SEG-79420), (SEG-82039),

After applying Apex One Patch 2, you may not be able to save new custom Security Agent domain names or group names on the "Add IP Address Grouping" screen if the name contains certain characters. Existing domains containing the characters may also appear garbled on the "Add IP Address Grouping" screen.

Solution

This Critical Patch updates the Apex One server program to prevent this issue.

Issue Critical Patch 8400 (SEG-79662),

The Apex One Behavior Monitoring feature may cause high CPU usage issues in protected computers.

Solution

This Critical Patch updates the Behavior Monitoring module to resolve the issue.

Issue Critical Patch 8400 (SEG-79258),

An issue prevents the Server Migration tool from importing the Trend Micro OfficeScan™ 11.0 Service Pack 1 server settings to Apex One.

Solution

This Critical Patch updates the Server Migration tool program to resolve this issue.

Issue Critical Patch 8400 (SEG-82128),

An issue prevents users from relocating Apex One agents to another server or another directory on the same server using the Apex Central Automation API.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8400 (SEG-84009),

After applying Apex One Patch 3, users cannot move Security Agents to another server using the EnableMoveNATClient feature. This happens due to an enhanced security check mechanism for moving Security Agents in Patch 3.

Solution

This Critical Patch updates the security check mechanism to ensure that you can move Security Agents using the EnableMoveNATClient feature.

Issue Critical Patch 8400 (SEG-73197),

Users may receive false positive C&C callback alerts on Apex One security agents. This happens because the Network Content Inspection Engine (NCIE) reloads every few seconds.

Solution

This Critical Patch resolves the issue by updating the Apex One agent program.

Issue Critical Patch 8400 (SEG-79144),

The memory usage of the Apex One Security Agent console process "PccNt.exe" increases unexpectedly when it runs for a long time.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve this issue.

Issue Critical Patch 8400 (SEG-83394),

The Trend Micro Unauthorized Change Prevention Service may slow down the performance of Microsoft™ Word applications when the officeatwork Add-In is enabled.

Solution

This Critical Patch updates the Behavior Monitoring module and enables users to configure Apex One to skip certain events to help prevent the issue.

Procedure

To configure Apex One to skip certain events to help prevent the issue and deploy the solution globally:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder in the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the "DisableLoadImageNotify" key and "AegisDisablePostCloseSync" key and set both to "1".
  • [Global Setting]
  • DisableLoadImageNotify=1
  • AegisDisablePostCloseSync=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One security agents and adds the following registry entries on all Apex One agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: DisablePostCloseSync
  • Key: DisableLoadImageNotify
  • Type: DWORD
  • Value: 1
  1. Restart the Apex One security agent.

Issue Critical Patch 8400 (SEG-78128),

Users may not be able to send enhanced security policies to Security Agents across the network successfully when managing the Apex One server from the Apex Central web console. This happens because the specified Microsoft Windows account that manages the existing Apex One SQL database does not have sufficient web service framework access permissions when writing the related debug logs.

Solution

This Critical Patch updates the Apex One server program to prevent this issue from occurring.

Issue Critical Patch 8400 (SEG-82278), (SEG-81147),

Sometimes, users may not be able to run a security assessment on Security Compliance for Unmanaged Endpoints successfully.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8400 (SEG-74385),

Certain third-party web applications may not work properly on endpoints with the Apex One Firewall enabled.

Solution

This Critical Patch resolves the issue by updating the Apex One Security Agent program and adjusting the service flow of the Trend Micro NDIS 6.0 Filter Driver (TmLWF.sys) in the Apex One Firewall.

Issue Critical Patch 8400 (SEG-82928),

There is a typographical error in the "Initiate Unloading" button on the "Agent Uninstallation" page of the Apex One French web console.

Solution

This Critical Patch updates the Apex One server files to correct the error.

NOTE: Please refer to the following link for the steps to show how an Administrator can unload single or multiple Apex One agents simultaneously from the Apex One web console if customer need: https://success.trendmicro.com/intkb/solution/1117401

Issue Critical Patch 8400 (SEG-81688),

On the Windows 10 platform, the SYSTEM process reports a commit size while the DLP service is running on agent computers.

Solution

This Critical Patch updates the DLP module to resolve this issue.

Issue Critical Patch 8400 (SEG-81246),

The DLP feature may block the USB Scanner application unexpectedly.

Solution

This Critical Patch updates the DLP module to resolve this issue.

Issue Critical Patch 8400 (SEG-80524),

An issue prevents users from enabling the DLP addin for Microsoft Outlook.

Solution

This Critical Patch updates the DLP module to resolve this issue.

Issue Critical Patch 8400 (SEG-78150),

A security agent's status may remain "Offline" and its location indicated as "external" even when it is already connected to the Apex One server.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8400 (SEG-84440),

Sometimes, Apex One security agents cannot download pattern files from the Apex One server normally because the Apex One Real-time Scan ("Ntrtscan.exe") service runs into a deadlock situation.

Solution

This Critical Patch updates the Apex One security agent program to resolve the issue.

Issue Critical Patch 8400 (SEG-79072),

Users that do not have the required permissions may be able to access the Apex One (Mac) plugin console.

Solution

This Critical Patch updates the permission checkpoint logic to resolve the issue.

Issue Critical Patch 8400 (PDGJIRA-78837),

The Apex One Security Agent cannot retrieve the latest Application Control criteria because the Application Control policy content is incomplete.

Solution

This Critical Patch updates the Application Control policy files to resolve this issue.

Issue Critical Patch 8400 (PDGJIRA-82292),

An issue prevents users from selecting or deselecting applications in the Application Reputation List of the Application Control Criteria.

Solution

This Critical Patch updates the Application Control files to resolve this issue.

Issue Critical Patch 8400 (PDGJIRA-77015),

The Application Control certificate criteria does not work normally when matching by certificate types.

Solution

This Critical Patch updates the Application Control files to resolve this issue.

Issue Critical Patch 8400 (SEG-65917),

Users cannot move agents to a specific domain on the target server using the EnableMoveNATClient feature in the following command format:

  • #moveto_<target Server IP or hostname>:HTTP port|HTTPS port\targetdomain

This happens because the backslash "\" prevents the feature from retrieving the full domain name from the SQL database.

Solution

This Critical Patch updates the Apex One agent program to resolve this issue.

Issue Critical Patch 8400 (SEG-85489),

After applying Apex One Patch 3, the major version of the Virus Scan Engine should be "12", but appears as "10" on the "Update Summary" page.

Solution

This Critical Patch ensures that the correct major version information for the Virus Scan Engine appears on the "Update Summary" page.

Issue Critical Patch 8400 (SEG-84172),

After a Security Agent unsuccessfully attempts an upgrade, the error log incorrectly displays the Apex One server hostname, not the endpoint hostname.

Solution

This Critical Patch updates the Apex One Security Agent to properly record the endpoint hostname in the error logs.

Issue Critical Patch 8400 (SEG-85159),

Customized DLP templates disappear after applying Apex One Patch 3, because Patch 3 does not migrate these templates.

Solution

This Critical Patch adds the DLP templates migration process to prevent this issue.

Issue Critical Patch 8400 (SEG-74746),

On the Apex One web console, firewall logs do not display any process name information for incoming traffic detected.

Solution

This Critical Patch updates the Apex One server program to prevent this issue.

Procedure

To configure Apex One to skip certain events to help prevent the issue and deploy the solution globally:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcserver.ini" file in the "\PCCSRV\Private" folder in the Apex One server installation directory.
  3. Under the "INI_SERVER_SECTION" section, manually add the "CFWShowAllPV" key and set it to "1". [INI_SERVER_SECTION] CFWShowAllPV=1
  4. Save the changes and close the file.
  5. Restart the Master services.

Issue Critical Patch 8400 (SEG-85840),

After applying Apex One Patch 3, Apex One agents cannot update the Contextual Intelligence Query Handler component to version 1.100.1073.

Solution

This Critical Patch updates the install process to prevent this issue.

Issue Critical Patch 8400 (SEG-82901), (SEG-86661),

Outdated Apex One agents do not appear on the dashboard after users click the outdated link.

Solution

This Critical Patch updates the Apex One Server program to prevent this issue.

Issue Critical Patch 8400 (SEG-84866),

The Apex One scan exclusion setting does not work properly when there are no exclusions at the root level.

Solution

This Critical Patch updates certain SQL stored procedures to solve this issue.

Issue Critical Patch 8400 (SEG-85456),

Sample files are not sent to the Trend Micro Deep Discovery Analyzer server because the Apex One Deep Discovery service has stopped unexpectedly.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8400 (SEG-80898),

False DLP alerts may be generated when users run "WinScp.exe".

Solution

This Critical Patch updates the DLP module to resolve this issue.

Issue Critical Patch 8400 (VRTS-4574), (VRTS-4575),

An issue related to the Trend Micro Browser Exploit Prevention module may cause an Out-of-bounds Read vulnerability.

Solution

This Critical Patch updates the Trend Micro Browser Exploit Prevention module to resolve the vulnerability.

Issue Critical Patch 8400 (VRTS-4890), (VRTS-4892), (VRTS-4894), (VRTS-4924), (VRTS-4928),

Apex One is affected by an Improper Access Control Information Disclosure vulnerability.

Solution

This Critical Patch updates the Apex One server program to remove the vulnerability.

Issue Critical Patch 8400 (SEG-86581),

The Suspicious Connection Service stops after Apex One Patch 3 is installed on an external agent that does not directly connect to the Apex One server.

Solution

This Critical Patch updates the Apex One Security Agent program to resolve the issue.

Issue Critical Patch 8400 (SEG-86170),

After applying Apex One Patch 3, Trend Micro Apex One Antivirus appears multiple times in the query results when users check for antivirus software on a system using the following command:

wmic /namespace:\\root\securitycenter2 path antivirusProduct get /format:list

Solution

This Critical Patch updates the Apex One agent program to resolve this issue.

Issue Critical Patch 8400 (SEG-82876),

Third-party FTP applications may experience slow file transfer when the Apex One Data Protection Service is enabled on the Security Agent.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8400 (SEG-84526),

After configuring the Data Protection keys that monitor file uploads to websites, Data Protection appears to randomly block uploads to any website.

Solution

This Critical Patch updates the Data Protection module to resolve this issue.

Issue Critical Patch 8400 (SEG-85641),

The Apex One Master Service stops unexpectedly after users upgrade an OfficeScan XG server to Apex One Patch 3.

Solution

This Critical Patch updates the Apex One server program to resolve this issue.

Issue Critical Patch 8400 (SEG-84643), (SEG-86956),

An issue prevents users from migrating an Apex One SQL server using SQL 2008 R2.

Solution

This Critical Patch updates the Apex One SQL program to prevent this issue.

Issue Critical Patch 8400 (SEG-88193),

Users may still be able to access USB storage devices even after setting the Device Control permissions for USB Storage Devices to "Block".

Solution

This Critical Patch updates DLP Endpoint SDK 6.2 to add a switch that responds when a device status changes to help prevent the issue from occurring.

Procedure

To enable the switch to respond when the device status changes:

  1. Install this Critical Patch (see "Installation").
  2. Open the "dlp.ini" file in the "\PCCSRV\Private\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Configure" section, manually add the "DEVICE_CHANGE_QUICK_RESP" key and set its value to "true".
  • [Configure]
  • DEVICE_CHANGE_QUICK_RESP=true
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Agent Management > Select domains or agents > Settings > DLP settings" screen.
  3. Click "Save" to deploy the setting to agents". The Apex One server deploys the setting to Apex One agents and adds the following key in the "dsa.pro" file in the "\Windows\System32\dgagent\" folder:
  • DEVICE_CHANGE_QUICK_RESP=true
  1. Restart the Apex One agent machines.

Issue Critical Patch 8400 (SEG-83326),

Security Agent computers running on Microsoft™ Windows™ 10 May 2020 Update (20H1) may experience blue screen of death (BSOD) after waking up from sleep mode.

Solution

This Critical Patch updates the Behavior Monitoring module to resolve the issue.

Enhancement Critical Patch 8400 (SEG-65917),

This Critical Patch allows administrators to move agents to a specific domain on the target server using the EnableMoveNATClient feature by creating domain hierarchy under the "#moveto_<target Server IP or hostname>:HTTP port|HTTPS port" domain on the source server.

Procedure

To move agents to a specific domain on the target server using the EnableMoveNATClient feature:

  1. Install this Critical Patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Add the following keys under the "Global Setting" section and set the following values:
  • [Global Setting]
  • EnableMoveNATClient=1, enables administrators to move unreachable clients between servers
  • MoveNATClientDomainPrefix=#moveto_, (default) domain prefix for moving unreachable clients
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following registry entries on all security agent computers:
  • Path: HKLM\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\
  • Key: EnableMoveNATClient
  • Value: 1
  • Path: HKLM\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\
  • Key: MoveNATClientDomainPrefix
  • Value: #moveto_
  1. Open the Apex One web console and go to the "Agents > Agent Management > Manage Agent Tree > Add Domain" page.
  2. Specify the domain name "#moveto_<target Server IP or hostname>:HTTP port|HTTPS port". For example, "#moveto_10.1.1.1:80|443" or "#moveto_serverB:8080|4343".
  • NOTES:
  • Use the target Server IP if Apex One agents identify the server by IP while installing the target server.
  • Use the target Server hostname if Apex One agents identify the server by hostname while installing the target server.
  1. Create the domain hierarchy under "#moveto_<target Server IP or hostname>:HTTP port|HTTPS port" domain or drop existing domain to "#moveto_<target Server IP or hostname>:HTTP port|HTTPS port" domain. For example,

    • Apex One Server
    • ----- #moveto_serverB:8080|4343
    • ---------- | subdomain1 |
    • --------------- | subdomain2 |
  2. Move the agent to the specific domain in the domain hierarchy created in step 9. For example, put agent in subdomain2 domain

    • Apex One Server
    • ----- #moveto_serverB:8080|4343
    • ---------- | subdomain1 |
    • --------------- | subdomain2 | agent
  • NOTES: You may skip this step if you drop existing domain in step 9 and the agent has existed in the domain.
  1. The agent will be moved to the specific domain on the target server. For example,
    • Apex One Server
    • ----- | subdomain1 |
    • ---------- | subdomain2 | agent

Enhancement Critical Patch 8400 (SEG-86154), (SEG-97609),

This Critical Patch enables the Behavior Monitoring feature to handle "svchost.exe" events and adds the following registry entry on all Security Agent computers.

  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tmactmon\Parameters
  • Key: SendCreateProcessFromInspectionProcess
  • Type: DWORD
  • Value: 1
Issue Patch 8378 (SEG-73829),

The Apex One Web Reputation feature cannot block websites in the Microsoft™ Edge™ Chromium web browser.

Solution

This Patch resolves the issue by enabling Apex One to support the Edge Chromium web browser.

Issue Patch 8378 (SEG-76027),

The Trend Micro Data Loss Prevention™ (DLP) module generates two violation logs for a single Webmail action.

Solution

This Patch updates the DLP module to resolve this issue.

Procedure

To configure the Sync mode cache (for blocking action) setting:

  1. Install this hotfix (see "Installation")
  2. Open the "dlp.ini" file in the "\PCCSRV\Private\" folder on the Apex One server.
  3. Under the "Configure" section, manually add the following setting.
  • [Configure]
  • SYNC_MODE_FILE_CACHE=true
  1. Save the changes and close the file.
  2. Open the Apex One web console and click "Agents > Agent Management > Select domains or agents > Settings > DLP settings".
  3. Click "Save" to deploy the settings to agents.
  4. The Apex One server deploys the settings to Apex One agents.

Issue Patch 8378 (SEG-79854),

The Apex One firewall service may block the connection to version 2.4.8 of OpenVPN.

Solution

This Patch updates the Apex One Security Agent program to resolve this issue.

Issue Patch 8378

Installation of Trend Micro Apex One Patch 3 may be unsuccessful due to required files being locked by unknown processes.

Solution

This patch resolves the issue by ensuring that the necessary files can be released and updated.

Issue Patch 8378 (SEG-81213),

After installing Trend Micro Apex One Patch 3, Apex One (Mac) users were unable to log on to the console if the latest version of Apex One (Mac) was not installed.

Solution

This patch resolves the issue and ensures users can continue to access the Apex One (Mac) console.

Issue Patch 8378

During installation of Trend Micro Apex One Patch 3, an error may occur that prevented the necessary upgrade of Application Control files.

Solution

This patch resolves the Application Control issue.

Issue Patch 8378 (VRTS-4792),

A possible vulnerability existed that could allow an attacker to inject arbitrary files into an update file path if the Apex One server updated from a local directory.

Solution

This patch fixes the vulnerability.

Issue Patch 8378 (VRTS-4376),

Trend Micro Apex One was found to have the Improper Access Control Privilege Escalation Vulnerability.

Solution

This patch fixes the vulnerability.

Issue Patch 8378 (SEG-81877),

vcruntime140.dll missing error when upgrading agents from OfficeScan XG / XG SP1

Solution

This patch resolves the agent upgrade issue.

Issue Patch 8378 (SEG-74284),

If the following two keys have been added to an agent, the "PccNTMon.exe -n <password>" command will not work to unload the agent.

  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\tmactmon\Parameters
  • Keys: SkipVirtualHarddisk
  • Type: DWORD
  • Value: 1 or 0
  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\tmevtmgr\Parameters
  • Keys: SkipDeviceVolume
  • Type: DWORD
  • Value: 1 or 0

Solution

This Patch updates the Behavior Monitoring Module to resolve this issue.

Issue Patch 8378 (SEG-74894), (SEG-78875),

In non-English Apex One versions, garbled characters appear in the exported CSV file of certain logs.

Solution

This Patch updates the Apex One server program to resolve this issue.

Enhancement Patch 8378

Security Agents can prevent ransomware attacks that leverage a vulnerability in the Encrypting File System (EFS) for Windows.

Enhancement Patch 8378

This Patch removes the "Exclude the Apex One server database folder from Real-time Scan" option from the "Security Settings" tab on the "Global Agent Settings" page of the Apex One web console since Apex One no longer uses Codebase database.

Enhancement Patch 8378

Apex One supports Security Agent installation on the Windows 10 May 2020 Update (20H1).

Enhancement Patch 8378

The Apex One server and Security Agents collect Windows event logs related to critical system events (move Security Agent, uninstall Security Agent, reset password) and sends the logs to Apex Central Product Auditing Event logs.

Enhancement Patch 8378

The Unload and Uninstall Security Agent feature includes enhanced password complexity requirements for better security.

Enhancement Patch 8378

Support Connector Tool can assist in deploying a dedicated Support Connector Package for performing further troubleshooting steps upon the customers authorization.

Please refer to https://success.trendmicro.com/solution/000232603

Issue Hotfix 2170 (VRTS-4541),

Except for the administrator account created during installation, user account passwords for the web console can be updated even when users have provided the wrong current password.

Solution

This hotfix updates the Apex One server program to remove the vulnerability.

Issue Hotfix 2170 (SEG-75213),

When users set "bypass_itunes_nonstor_usb_dc=true" in the "dlp.ini" file of the Apex One server, they should be able to charge an iPhone on a Microsoft Windows™ 10 computer even when the device is set to "Block" Mobile Devices under the Device Control settings but users should not be able to access the iPhone. However, users can still access the iPhone under this configuration.

Solution

This hotfix updates the Data Protection module to ensure that when "bypass_itunes_nonstor_usb_dc=true", users may be able to charge an iPhone but not access it.

Issue Hotfix 2170 (SEG-77543),

When the DLP service is enabled on Apex One security agent computers, Google Chrome 80 and higher versions may stop unexpectedly while users upload file attachments in Webmail.

Solution

This hotfix updates the DLP module to resolve this issue and enable it to block the upload of file attachments in Webmail on Google Chrome.

Enhancement Hotfix 2170 (SEG-72598),

This hotfix updates the Apex One Security Agent program to allow users to disable the system balloon notification.

Procedure

To disable the system balloon notification:

  1. Install this hotfix (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following keys and values.
  • [Global Settings]
  • SkipBalloonNum=x, the number of notifications to disable
  • SkipBalloonID0=yyy, balloon ID of the first notification
  • SkipBalloonID1=zzz, balloon ID of the next notification

NOTE: Specify the balloon IDs of each notification to be disabled.

For example, to disable the following three notifications, set:

  • [Global Setting]
  • SkipBalloonNum=3
  • SkipBalloonID0=101
  • SkipBalloonID2=102
  • SkipBalloonID3=103
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to clients. The Apex One server deploys the command to Security Agent and adds the following registry entry on all Security Agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro \PC-cillinNTCorp\CurrentVersion\Misc.
  • Key: SkipBalloonNum
  • Type: DWORD
  • Value: x
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro \PC-cillinNTCorp\CurrentVersion\Misc.
  • Key: SkipBalloonID0
  • Type: DWORD
  • Value: yyy

Enhancement Hotfix 2170 (SEG-74790),

This hotfix updates the Apex One Master Service to change the callback address token in C&C callback alert email notifications from "http/https" to "hxxp/hxxps".

Procedure

To apply the solution:

  1. Install this hotfix (see "Installation").
  2. Open the "ofcserver.ini" file in the "\PCCSRV\Private" folder in the Apex One server installation directory.
  3. Under the "CCCA" section, manually add the following key and set it to "1":
  • [CCCA]
  • EnabledReplaceURL=1
  1. Save the changes and close the file.
  2. Restart the Apex One Master Service

Enhancement Hotfix 2170 (SEG-68986),

This hotfix adds the "UK: RD&E Hospital Number" field to the DLP module rule template.

Issue Hotfix 2165 (SEG-75111),

After upgrading to Apex One Patch 2 Build 2146 and any higher version, users cannot register Apex One successfully to Trend Micro Apex Central™ using certificates.

Solution

After applying the hotfix, users can successfully register Apex One to Apex Central using certificates.

Issue Hotfix 2165 (SEG-75824),

Endpoints with "VMware Airwatch Tunnel" connected may experience a performance issue with web browsers due to a signature issue with the Windows Antimalware Scan Interface (AMSI) integration feature.

Solution

This hotfix updates the signature on the AMSI provider to resolve this issue.

Issue Hotfix 2165 (SEG-55330),

An issue prevents the Security Risk Detections Over Time Widget from working normally.

Solution

This hotfix updates the Upgrade SQL Schema to resolve the issue so the Security Risk Detections Over Time Widget works normally.

Issue Hotfix 2165 (SEG-73263),

A manual update may take an unusually long time to complete when launched by right-clicking the Security Agent icon in the Windows Task Bar and then selecting "Update Now".

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2165 (SEG-73842),

The following message appears on the notification panel of the Apex One Dashboard even when the Apex One server has already registered to an Apex Central server.

"Apex Central recommended. Your product license includes additional security features managed directly from the Apex Central console. Integrate with Apex Central to start using Vulnerability Protection and Application Control."

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2165 (SEG-72548),

The Apex One Predictive Machine Learning (PML) feature may prevent users from running scripts to write files normally.

Solution

This hotfix resolves the issue by allowing PML to follow the Real-time Scan Exclusion settings to bypass certain file I/O events that are hooked by the Behavior Monitoring module.

Issue Hotfix 2165 (SEG-75127),

Sometimes, enhanced security policies cannot be sent to Security Agents across the network successfully when the Apex One server is managed from the Apex Central web console. This may happen when some settings on the Microsoft Internet Information Service (IIS) Application Server Manager have not been set properly. However, there are no relevant debug logs for tracing this issue.

Solution

This hotfix updates the Apex One server program to enhance debug log visibility for this issue.

Issue Hotfix 2165 (SEG-65187),

If the "Enable CVE exploit scanning for files downloaded through web and email channels" option of the Real-time Scan Settings is enabled, users may experience high CPU usage issues on protected computers when an on-demand Manual Scan, Scan Now, or Scheduled Scan starts.

Solution

This hotfix updates the Apex One security agent program to resolve the issue.

Enhancement Hotfix 2165 (SEG-49767),

A restart is required to complete updates for certain drivers. This hotfix enables administrators to configure how frequent the "Restart Computer" notification pops up on the agent console.

Procedure

To set the interval and number of times of "Restart Computer" notification which is popped up from agent console.

  1. Install this hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the following keys and set a preferred value for each.
  • [Global Setting]
  • EnableUserDefinedPopupNotify=1, to disable the feature, set this key to "0".
  • UserDefinedPopupCount=X, the "Restart Computer" notification will pop up X times before users restart the computer, supports any integer from 1. NOTE: When administrators modify and re-deploy these three keys to the security agent or when the agent is reloaded, the number of times the "Restart Computer" notification pops up will be reset to zero.
  • UserDefinedPopupNotifyIntervalMinute=Y, the "Restart Computer" notification will pop up about every Y minutes before users restart the computer, supports any integer from 1.

For example, to set the "Restart Computer" notification to popup every 30 minutes up to three times when ignored by the user, set:

  • [Global Setting]
  • EnableUserDefinedPopupNotify=1
  • UserDefinedPopupCount=3
  • UserDefinedPopupNotifyIntervalMinute=30
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following registry entry on all security agent computers:
  • Path:

    • For x64 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\
    • For x86 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\
  • Key: EnableUserDefinedPopupNotify
  • Type: DWORD
  • Value: 1
  • Key: UserDefinedPopupNotifyCount
  • Type: DWORD
  • Value: X
  • Key: UserDefinedPopupNotifyIntervalMinute
  • Type: DWORD
  • Value: Y

Issue Hotfix 2161 (SEG-74678),

Under certain extreme conditions, the CRC full pattern update process goes into an endless loop and causes a high CPU usage issue.

Solution

This hotfix adds a new iCRC engine in Apex One to resolve this issue.

Issue Hotfix 2161 (SEG-74600),

When disabling Windows Defender, the Apex One agent program always checks whether it is still running or has stopped. If it is still running, the Apex One agent calls the API to disable it and displays a "Restart Required" message on the Apex One agent console.

Solution

This hotfix updates the Apex One agent program to remove this checking mechanism so it does not trigger the "Restart Required" message on the Apex One agent console.

Enhancement Hotfix 2161 (SEG-73227),

This hotfix provides a way to prevent Apex One from applying the settings of a new domain on automatically grouped agents. This means that when a group of agents are transferred to a new domain, the agents will retain the existing policy settings instead of following the settings of the new domain.

Procedure

To prevent Apex One from applying the settings of a new domain on automatically grouped agents:

  1. Install this hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the "SkipApplyNewDomainSettings" key and set its value to "1".
  • [Global Setting]
  • SkipApplyNewDomainSettings=1
  1. Save the changes and close the file.

NOTE: After applying this key, security agents that were automatically moved to new domains will not apply the settings of the new domain and will retain the existing policy settings.

Issue Hotfix 2160 (SEG-64968),

Microsoft™ Windows™ updates take longer to complete and use up more CPU resources on computers where the Apex One on-prem agent program is installed.

Solution

This hotfix updates the Apex One security agent program to resolve this issue.

Issue Hotfix 2160 (SEG-74506),

A buffer overrun issue prevents users from uninstalling the German version of the Apex One Security Agent successfully.

Solution

This hotfix resolves the buffer overrun issue.

Issue Hotfix 2160 (SEG-60823),

When OfficeScan XG agents are migrated from an OfficeScan XG server to an Apex One server, the agent upgrade process may encounter a looping issue which prevents the agent program from upgrading to Apex One.

Solution

This hotfix resolves the issue by ensuring that the Apex One server program handles legacy files properly.

Issue Hotfix 2160 (SEG-73118),

When users upgrade OfficeScan 11 agents to Apex One agents using an upgrade package generated by the Agent Packager tool, some files under the agent installation folder are not updated.

Solution

This hotfix updates the Apex One server program to ensure that the Agent Packager includes all the necessary binaries in the Apex One security agent "Setup" installer package.

Issue Hotfix 2157 (SEG-72143),

The update source for the Integrated Smart Protection Server is automatically set to "Trend Micro Apex Central" in the "Apex Central" settings page.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2157 (SEG-71848),

An exception error triggers the Apex One Master Service to stop unexpectedly while extracting a pattern file from a compressed file.

Solution

This hotfix updates the Apex One server program to enable it to handle the exception.

Issue Hotfix 2157 (SEG-67691),

The Vulnerability Protection (VP) policy cannot be deployed because the Apex One VP agent program does not support customized installation paths (C:).

Solution

This hotfix updates the Apex One VP agent program to support customized installation paths.

Issue Hotfix 2157 (SEG-71194),

It may take a long time to log on to Apex One security agent computers after start up.

Solution

This hotfix allows users to set the following three drivers that are related to the Virus Scan Engine to "on-demand start" on the Apex One security agent:

  • TmFilter.sys
  • TmPreFilter.sys
  • VSApiNt.sys

Procedure

To set the three drivers related to Virus Scan Engine to "on-demand start" on Apex One security agents:

  1. Install this hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following key and set its value to "1".
  • [Global Setting]
  • VSAPIServiceStartOnDemand=1 NOTE: To disable the setting, set this key to "0". The three drivers will be set to the default action "automatic start".
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One security agents and changes the following registry values from "2" (default) to "3" on all Apex One security agent computers:
  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TmFilter
  • Key: Start
  • Type: DWORD
  • Value: 3
  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TmPreFilter
  • Key: Start
  • Type: DWORD
  • Value: 3
  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSApiNt
  • Key: Start
  • Type: DWORD
  • Value: 3
  1. Restart the Apex One security agent computers.

Issue Hotfix 2157 (SEG-71178),

Third-party applications may experience a performance issue when Behavior Monitoring is enabled on the Security Agent.

Solution

This hotfix updates the Behavior Monitoring module to resolve this issue.

Issue Hotfix 2157 (SEG-62880),

After synchronizing Active Directory domains, some selected groups on the "Unmanaged Endpoints > Active Directory / IP Address Scope" screen are no longer selected.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2157 (SEG-70611),

The attack discovery rule for "Winlogon execute sethc" triggers too many alerts.

Solution

This hotfix updates the rule to minimize alerts.

Issue Hotfix 2157 (SEG-70765),

Endpoint Sensor returns an "upload file format incorrect" error if the YARA rule uses the hash module.

Solution

This hotfix updates the YARA library in both the server and agent program to resolve this issue.

Issue Hotfix 2157 (SEG-68881),

Users may encounter a "Windows upgrade failed" error on an Apex One agent computer running on the Microsoft™ Windows™ 10 platform. This happens when the Apex One agent ever acted as an Update Agent (UA) and some existing files match the blocking software range in Microsoft Windows.

Solution

This hotfix updates the Apex One agent program and adds a folder checking mechanism to resolve the issue.

Issue Hotfix 2157 (SEG-69981),

The Behavior Monitoring program inspection feature still blocks certain applications on Apex One security agent computers even after users have added these applications into the Trusted Programs List or the approved list of the Behavior Monitoring Exceptions on security agents.

Solution

This hotfix updates the Apex One security agent program to resolve this issue.

Issue Hotfix 2157 (SEG-70740),

The "The To field must be between 1 to 256 characters." error message displays on the "Administration > Notifications > Administrator > Email" tab when users click on the "Save" button after ticking the following options in the Virus/Malware Detections, Spyware/Grayware Detections, or C&C Callbacks section.

  • Enable notification via email
  • Send notifications to users with agent tree domain permissions

Solution

This hotfix updates the Apex One server program to prevent the error and ensure that users can update and save the notification settings normally.

Issue Hotfix 2157 (SEG-63719), (SEG-66773),

Apex One may not be able to download the Web Blocking List component from smart protection sources because the Trend Micro Local Web Classification Server service stops unexpectedly.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2157 (SEG-65172),

The Trend Micro Data Loss Prevention™ (DLP) service does not work normally in Google Chrome and Microsoft Internet Explorer™ with HTTPS.

Solution

This hotfix updates the DLP module to resolve this issue.

Issue Hotfix 2157 (SEG-71519),

In the Traditional Chinese version, garbled characters appear in the exported CSV file of DLP logs.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2157 (SEG-70970),

The Apex One Master Service may stop unexpectedly because the allocated memory was not released properly.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2157 (SEG-73960),

After Patch 2146 is applied, users encounter an error while manually deleting logs from the "Log Criteria" on the "Agents > Agent Management > Logs > Delete Logs" and "Logs > Agents > Security Risks > Delete Logs" pages.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Enhancement Hotfix 2157 (SEG-68068),

This hotfix allows the Apex One agent to bypass the proxy settings when connecting to the Apex One server if it detects a proxy exception. This hotfix also improves the duration of manual updates on Apex One agents.

Enhancement Hotfix 2157 (SEG-62098),

This hotfix provides a way to configure Apex One to keep track of when USB storage devices are plugged into Apex One security agent computers. The logs can be queried in the Device Control violations on the Apex Central web console. These events are also recorded in the "UsbInsert_yyyymmdd.log" file on the Apex One server "\PCCSRV\Log" folder.

NOTES:

  • The logs in the "UsbInsert_yyyymmdd.log" file will appear in the following format: [Timestamp] [Log Generation Time] [Agent GUID] [Computer Name] [Action] [USB:Vendor:Model:Serial ID]
  • The "UsbInsert_yyyymmdd.log" file will be deleted regularly according to the "Logs to Delete" and "Log Deletion Schedule" settings in the "Log Maintenance" page on the Apex One web console. You need to ensure that the "Enable scheduled deletion of logs" feature is enabled with the "Device Control Logs" log type selected.

Procedure

To configure Apex One to keep track of when USB storage devices are plugged into Apex One security agent computers:

  1. Install this hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following key and set its value to "1".
  • [Global Setting]
  • EnableUsbLogging=1

NOTE: To disable the setting, set this key to "0".

  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One security agents and adds the following registry entry on all Apex One security agent computers:
  • Path:

    • 32-bit: \HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\DlpLite
    • 64-bit: \HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\DlpLite
  • Key: EnableUsbLogging
  • Type: DWORD
  • Value: 1

Issue Patch 2146 (SEG-69739),

The Apex One Behavior Monitoring feature may use up a huge amount of memory on certain protected computers.

Solution

This patch updates the Behavior Monitoring module to resolve this issue.

Issue Patch 2146 (SEG-71284),

The following two issues related to the Apex One Data Protection Service may occur on protected computers:

  • Users may have trouble accessing the https://fast.com website.
  • Agents cannot connect to VPN through the Cisco AnyConnect Secure Mobility Client.

Solution

This patch updates the Data Loss Prevention™ (DLP) module to resolve this issue.

Issue Patch 2146 (SEG-68249),

The DLP module cannot properly block users from uploading file attachments on endpoints running Microsoft™ Windows™ 10 Redstone 5 (version 1809).

Solution

This patch updates the DLP module to resolve this issue.

Enhancement Patch 2146 (SEG-70427), (SEG-70432),

This patch applies updates to improve the security of Apex One server operations.

Enhancement Patch 2146 (SEG-56267),

This patch enables users to configure Apex One to use a customized OfcOSFWebApp certificate.

Procedure

To configure Apex One to use a customized OfcOSFWebApp certificate:

  1. Install this patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "INI_SERVER_SECTION" section, manually add the "CN_OSFWebApp=" key and specify the customized certificate.
  • [INI_SERVER_SECTION]
  • CN_OSFWebApp=customized CN
  1. Save the changes and close the file.

NOTE: Please contact Trend Micro Support for the procedures to adding a customized OfcOSFWebApp certificate.

Issue Hotfix 2121 (SEG-69437),

An issue prevents the Application Control agent service from initializing the Digital Signature Pattern (tmwlchk.ptn) in lockdown mode. Application Control needs this pattern to determine which applications are from trusted Trend Micro vendors to be able to allow these applications to run from a protected computer.

Solution

This hotfix updates the Application Control files to resolve this issue.

Issue Hotfix 2121 (SEG-67737),

Executable files take a long time to launch on network drives when the Behavior Monitoring service is enabled.

Solution

This hotfix updates the Behavior Monitoring module to resolve this interoperability issue.

Procedure

To apply and deploy the solution globally:

  1. Install this hotfix (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the following key and set its value to "1".
  • [Global Setting]
  • AegisSkipNotificationEvent=1
  • AegisSkipCreateProcessWithCmdLineEvent=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following registry entry on all security agent endpoints:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: SkipNotificationEvent
  • Key: SkipCreateProcessWithCmdLineEvent
  • Type: DWORD
  • Value: 1

Issue Hotfix 2121 (SEG-68399),

The Apex One firewall service may block the connection to version 12.1.51.19 of the Citrix Gateway.

Solution

This hotfix updates the Apex One security agent program to ensure that the firewall policy exception list works normally.

Issue Hotfix 2121 (SEG-68762),

The exceed unmanaged agents IP ranges logs cannot be displayed when there are more than 201 sets of IP ranges.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2121 (SEG-69025),

An issue prevents Apex One security agents from updating the Data Loss Prevention™ (DLP) policy successfully.

Solution

This hotfix updates the DLP module to resolve this issue.

Issue Hotfix 2121 (SEG-68228),

The DLP service triggers an alert on a single instance of Movement Reference Number (MRN) when sending as an email.

Solution

This hotfix updates the DLP module to resolve this issue.

Issue Hotfix 2121 (SEG-66114),

The link on the Apex One server dashboard notification redirects to an unavailable website.

Solution

This hotfix updates the Apex One server HTML files to ensure that the link redirects to the correct website.

Issue Hotfix 2121 (SEG-69559),

Security Agents should use the configured Smart Protection Service Proxy settings when querying Smart Protection sources for the Predictive Machine Learning and the Behavior Monitoring features. However, Security Agents still use the proxy settings configured in Microsoft™ Internet Explorer™ to access the network even when the Smart Protection Service Proxy is enabled.

Solution

This hotfix updates the Apex One agent program to resolve this issue.

Issue Hotfix 2121 (SEG-68933),

An Apex One agent installed on Microsoft Windows™ Server 2016 may appear "Offline" on the Apex One web console. This happens because the HTTPS communication port of the agent cannot be successfully initialized for listening while the protected computer starts.

Solution

This hotfix updates the Apex One agent program to prevent this issue from occurring.

Issue Hotfix 2121 (SEG-66141),

An ADOexception error appears in Apex One server's Event Viewer logs when the Apex One Database Service encounters an exception because an invalid GUID was sent to the SQL server.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 2121 (SEG-64532),

If OfficeScan 11.0 or OfficeScan XG Agent (before Service Pack 1) is upgraded to Apex One Agent, clients will not be able to establish a connection to the server because the agent now uses HTTP communication but the server incorrectly recognizes it as HTTPS. As a result, the client appears offline on the web console.

Solution

This hotfix updates the Apex One program to resolve this issue.

Issue Hotfix 2121 (SEG-69288),

The ASE setting on the agent side switches to "0" unexpectedly.

Solution

This hotfix updates the Apex One security agent program to prevent this issue.

Enhancement Hotfix 2121 (SEG-68683),

This hotfix extends the validity of Microsoft certificates for some expired DLP drivers.

Issue Critical Patch 2117 (SEG-65040),

Apex One security agents may encounter a blue screen of death (BSOD) when the Osprey kernel file (tmusa.sys) is unloaded unexpectedly.

Solution

This critical patch updates the Trend Micro EagleEye Driver to resolve this issue.

Issue Critical Patch 2117 (SEG-66375),

A high CPU usage issue occurs on the Apex One server computer.

Solution

This critical patch updates the Attack Discovery pattern to help prevent the high CPU usage issue on the Apex One server computer.

Issue Critical Patch 2117 (SEG-64431), (SEG-66778), (SEG-66166),

The PowerShell command line sometimes automatically converts uppercase characters to lowercase.

Solution

This critical patch ensures that the PowerShell command line does not automatically convert uppercase characters to lowercase.

Issue Critical Patch 2117 (VRTS-3677),

A potential process communication risk in the security agent exists in the Apex One server.

Solution

This critical patch updates the Apex One server program to remove this vulnerability.

Issue Critical Patch 2117 (VRTS-3745), (VRTS-3746),

A potential file deletion issue with system privileges exists via a Directory Traversal vulnerability in security agents.

Solution

This critical patch updates the Apex One server program to remove this vulnerability.

Issue Critical Patch 2117 (VRTS-3790),

A potential issue with file uploads exists via a Directory Traversal vulnerability in security agents.

Solution

This critical patch updates the Apex One server program to remove this vulnerability.

Issue Critical Patch 2117 (SEG-68495),

The "Plug-ins" page does not display normally when users Single Sign-On (SSO) to the Apex One web console from the Apex Central web console.

Solution

This critical patch updates the Apex One server files to resolve this issue.

Enhancement Critical Patch 2117 (SEG-62472),

This critical patch integrates Windows Antimalware Scan Interface (AMSI) with Apex One to improve protection against malicious scripts.

Procedure

To enable the new settings:

  1. Install this critical patch (see "Installation").
  2. Open the Apex One web console and go to the "Agent > agent management" page.
  3. Right-click to select the specific domain or agents and go to the "Settings > Behavior Monitoring Settings" screen.
  4. Tick the "Enable program inspection to detect and block compromised executable files" and "Terminate programs that exhibit abnormal behavior associated with exploit attacks".
  5. Save the changes.
  6. The Apex One server deploys the following registry entry on the selected security agent computers:
  • Path:

    • For x64 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS\
    • For x86 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS\
  • Key: EnableUMH / EnableUMHExploit
  • Type: REG_DWORD
  • Value: 1 (0x00000001)

Enhancement Critical Patch 2117 (VRTS-4061),

This critical patch enhances the security of the Server Migration Tool.

Enhancement Critical Patch 2117 (VRTS-4060),

This critical patch updates the program update checking logic on Apex One security agents to help ensure that only authentic program updates are applied.

Enhancement Critical Patch 2117 (SEG-69438),

This critical patch adds Endpoint Sensor features by enabling the use of on-premises Apex Central to manage on-premises Apex One servers. This enhancement requires users to upgrade on-premises Apex One servers to Build 2117 and on-premises Apex Central servers to Build 4363 or any higher build.

Issue Hotfix 2103 (SEG-65326),

The Application Control agent service is dependent on some Microsoft™ Windows™ services. If some Windows services are not running, the system does not start the Application Control agent service.

Solution

This hotfix resolves the Application Control agent service dependency issue. After applying this hotfix, the Application Control agent service starts some Windows services automatically as it is starts up.

Issue Hotfix 2103 (SEG-67082),

The system cannot successfully install the Application Control server if the SQL server contains a semi-colon (";") in its password.

Solution

This hotfix resolves this issue so that the system can install the Application Control server successfully.

Issue Hotfix 2103 (SEG-64933),

Data Loss Prevention™ (DLP) feature may slow down the performance of certain web applications on the Apex One Security agent.

Solution

This hotfix updates the DLP module to resolve this issue.

NOTE: Please refer to the following link for the steps to manually set the monitored websites if customer need: https://success.trendmicro.com/intkb/solution/1120248

Issue Hotfix 2103 (SEG-62262),

The 3rd-party ICE WebStart program cannot be launched while the Apex One Firewall service is running.

Solution

This hotfix updates the Trend Micro Apex One Firewall components and provides a way to prevent this issue from occurring.

Procedure

To enable the new settings:

  1. Install this hotfix (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the following key and set its value to "256".
  • [Global Setting]
  • PFW_KEventMaxCount=256
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One agents and adds the following registry entry on all Apex One agent endpoints:
  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tmWfp\Parameters
  • Key: KEventMaxCount
  • Type: REG_DWORD
  • Value: 256 (0x100)
  1. Restart the Apex One agent machines.

Issue Hotfix 2103 (SEG-57361),

The Apex One Behavior Monitoring feature may prevent users from opening Microsoft Office applications normally and may cause high CPU usage issues on protected computers.

Solution

This hotfix updates the Apex One agent program to resolve this issue.

Procedure

To apply and deploy the solution globally:

  1. Install this hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the "UnregUMHEventList" key and set its value to "140".
  • [Global Setting]
  • UnregUMHEventList=140
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following registry entry on all security agent computers:
  • Path:
  • For x64 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS\
  • For x86 platforms: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS\
  • Key: UnregUMHEventList
  • Type: String
  • Value: "The encrypted string with the prefix !CRYPTEX!"
  1. Restart the Apex One security agent.

Enhancement Hotfix 2103 (SEG-64723),

This hotfix enables the Apex One server to download the list of approved mobile devices and USB storage devices from the Device Control settings in the Apex Central server and to deploy the list to Apex One security agents.

Procedure

To configure Apex One server to download and deploy the Device Control approved list of mobile devices and USB storage devices from the Apex Central server to all Apex One security agents:

  1. Run the Device List Tool (listDeviceInfo.exe) to retrieve the device information. The tool provides Vendor, Model, Serial ID, and Device information for each device.
  2. Make a Device Control approved list in CSV file format specifying the Vendor, Model, Serial ID, and Device information of mobile devices and USB storage devices.

    For example:

  • 05AC,12A8,35AD13C948ECD47904B2B7AD4D5E8AFBF4C70C48,Mobile Devices
  • ADATA,DC1A,285252344010000C,USB Storage Devices

    NOTE: The "Device" field is optional, if there is no device type listed in the CSV file, it will be treated as "USB Storage Devices".

  1. Copy the CSV file to the Apex Central server in the "\Trend Micro\Control Manager\WebUI\WebApp\widget\repository\widgetPool\product\OSCE\" folder and rename the CSV file as "dc_dev_exception.csv".

NOTE: Users can import the Device Control approved list from the "Policies > Policy Resources > Device Control Allowed Devices" page of the Apex Central console.

  1. Deploy an Apex One Security Agent policy with Device Control setting to agents from the Apex Central console. All agents will receive the approved list.

    NOTE: On the Apex One server, users can check the "DC_GLOBAL_DEV_EXCEPTION" section in "dlp.ini" file under the "\PCCSRV\Private" folder.

    For example:

  • [DC_GLOBAL_DEV_EXCEPTION]
  • DevExceptionGlobalCount=2
  • DevExceptionGlobal_00000000= VendorName,Model,serialNo,1(USB Storage Devices)
  • DevExceptionGlobal_00000001=VendorName,Model,serialNo,2097152(Mobile Devices)

    On the Apex One security agent, users can check the "dc_in.xml" and "dc_out.xml" file under the "\Security Agent\dlplite" folder.

    For example:

  • <usbException exceptionDeviceType="0x00000001"(USB Storage Devices) serialNo="xxxxxxxx" model=" xxxxxxxx " vendorName="xxxxxxxx "/>
  • <usbException exceptionDeviceType="0x00200000"(Mobile Devices) serialNo=" xxxxxxxx " model=" xxxxxxxx " vendorName="xxxxxxxx "/>

Enhancement Hotfix 2103 (SEG-64515),

This hotfix removes the "Enable debug log" check box from the "Debug Log Setting" window in the Apex One console.

Issue Hotfix 2099 (SEG-66016),

When administrators set the Internet proxy settings from the browser, the Apex One Security proxy always applies the Internet proxy settings to update components from the Trend Micro Global ActiveUpdate server instead of the Apex One server.

Solution

This hotfix enables the Security Agent console to allow administrators the option to choose and apply "Use Windows Internet Options Settings" when updating components.

By default, the system does not apply and update components from the Apex One server.

Issue Hotfix 2097 (SEG-65916),

On computers with low specifications, the Application Control agent may run into performance issues when several applications installed on the computer match the Application Control criteria.

Solution

This hotfix helps prevent the performance issues by enabling the Application Control agent to store matched applications in the criteria cache after these applications run for the first time.

Issue Hotfix 2097 (SEG-64308), (SEG-65121),

A "Failed to get server certificate." error appears on the installation log during Advanced Threat Assessment Service installation.

Solution

This hotfix resolves the error so the Advanced Threat Assessment Service can be installed successfully.

Issue Hotfix 2097 (SEG-63775),

The real-time scan exception settings from the Apex One security agent are restored unexpectedly after an Apex One security agent update.

Solution

This hotfix updates the Apex One security agent program to preserve the current real-time scan exception settings after an Apex One security agent update.

Enhancement Hotfix 2097 (SEG-49768),

The Apex One agent keeps track of un-scanned files but does not send the information to the server, so users do not see the information on the Apex One server.

This hotfix enables Apex One agents to upload un-scanned file logs to the "C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Log\UnScanFile" folder on the server.

Issue Patch 2087 (SEG-61011),

The Apex One Vulnerability Protection service cannot start successfully on the Turkish version of the Microsoft™ Windows™ server platform because it uses the all caps version of the database column name, "SYSTEMVERSIONID".

Solution

This patch updates the database column name in the Apex One Vulnerability Protection server to "SystemVersionID" to resolve this issue.

Issue Patch 2087 (SEG-54980),

A program on an endpoint triggers the Behavior Monitoring module.

Solution

This patch adds a command related to the program to the exception list to solve this issue.

Procedure

To apply and deploy the solution globally:

  1. Install this patch (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following keys and values.
  • [Global Setting]
  • AegisSPSetCMDCount=1
  • AegisSPSetCMDSubImagePath0=C:\Windows\System32\cmd.exe
  • AegisSPSetCMDImagePath0=certutil.exe
  • AegisSPSetCMDCmdLine0=-urlcache-splithttpzip*
  • AegisSPSetCMDAct0=0
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the settings to agents. The Apex One server deploys the command to security agents and adds the following registry entries on all security agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS
  • Key: AegisSPSetCMDCount
  • Type: DWORD
  • Value: 1
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS
  • Key: AegisSPSetCMDSubImagePath0
  • Type: REG_SZ
  • Value: C:\Windows\System32\cmd.exe
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS
  • Key: AegisSPSetCMDCmdLine0
  • Type: REG_SZ
  • Value: -urlcache-splithttpzip*
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS
  • Key: AegisSPSetCMDImagePath0
  • Type: REG_SZ
  • Value: certutil.exe
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\AEGIS
  • Key: AegisSPSetCMDAct0
  • Type: DWORD
  • Value: 0
  1. Restart the security agent

Enhancement Patch 2087 (SEG-63171),

This patch enables the Apex One security agent program to support Microsoft Windows™ 10 (version 1909) November 2019 Update.

Enhancement Patch 2087 (SEG-60079),

This patch adds a mechanism that can help reduce the probability of errors during Apex One server and Apex One security agent updates.

Issue Hotfix 2073 (SEG-58210),

The maximum supported character length of the following registry key on Apex One security agents may be insufficient to save the proxy exceptions list.

  • [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion]
  • WinProxySpecifiedProxyBypass

Solution

This hotfix extends the registry key's maximum supported character length to resolve this issue.

Issue Hotfix 2073 (SEG-59016),

A performance issue occurs on Apex One agent computers because a module generates a large number of logs.

Solution

This hotfix updates the user mode event related module to version 8.5.2065 to solve the issue.

Issue Hotfix 2073 (SEG-63106),

The Apex One Predictive Machine Learning feature may prevent users from running scripts through a third-party application normally.

Solution

This hotfix provides a way for users to make and edit a list of approved programs to run with deferred scanning by Predictive Machine Learning to prevent these issues.

Procedure

To create and edit the list of approved programs to run with deferred scanning by Predictive Machine Learning:

  1. Install this hotfix (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the following keys and specify each approved program separately.
  • [Global Setting]
  • DS_ProcessCount=the number of programs in the approved list, supports any integer from 1 to 1000
  • DS_ProcessName000=process name of the approved program, where "000" notes the first item on the list

    For example:

  • [Global Setting]
  • DS_ProcessCount=2
  • DS_ProcessName000=cscript.exe
  • DS_ProcessName001=wscript.exe
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following entries of TXS.ini on all security agent computers:
  • [TrendX_Settings]
  • DS_ProcessCount=2
  • DS_ProcessName000="The encrypted string of the preferred program"
  • DS_ProcessName001="The encrypted string of the preferred program"

Issue Hotfix 2069 (SEG-58250),

The Trend Micro Vulnerability Scanner (TMVS) cannot perform remote installation when the logon account password includes special characters.

Solution

This hotfix updates TMVS to resolve this issue.

Issue Hotfix 2069 (VRTS-3564),

On the Apex One web console, users may be able to view the user account that have just been logged out by pressing the back button of the web browser.

Solution

This hotfix updates the Apex One server program to prevent this issue from occurring.

Issue Hotfix 2069 (VRTS-3567), (VRTS-3605),

On the Apex One web console, the "PHPSESSID" and "wf_CSRF_token" cookies are the same for every logon session.

Solution

This hotfix ensures that the widget framework generates new "PHPSESSID" and "wf_CSRF_token" cookies for each new logon session.

Issue Hotfix 2069 (SEG-62734),

An issue prevents the Apex One server from deploying the following settings to Apex One security agents properly.

Under the "Privileges and Other Settings > Other Settings".

  • Do not allow users to access the Security Agent console from the system tray or Windows Start menu

Solution

This hotfix updates the Apex One server program to resolve the issue.

Issue Hotfix 2060 (SEG-61081),

The Apex One security agent does not send the "Logon User" information to the Apex One server when the Apex One server restricts the user's access to the security agent console only from the system tray or from the Microsoft™ Windows™ "Start" menu.

Solution

This hotfix updates the Apex One security agent program to ensure that Apex One security agents send the "Logon User" information to the Apex One server under the scenario described above.

Issue Hotfix 2060 (SEG-57796),

The Apex One Endpoint Sensor receives several user mode events that can prevent Microsoft™ RemoteApp from updating the event source.

Solution

The Apex One Endpoint Sensor changes the event source from User mode to kernel mode to resolve this issue.

Issue Hotfix 2060 (SEG-60179),

The Export Info Tool stops unexpectedly when querying virus logs.

Solution

This hotfix updates the Apex One server program to resolve the issue.

Issue Hotfix 2060 (SEG-58746),

Users may not be able to activate managed product licenses (Application Control, Endpoint Sensor, Vulnerability Protection) across the network successfully when managing the Apex One server from the Apex Central web console. This happens because the Apex One server does not handle the license key string properly.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Enhancement Hotfix 2060 (SEG-46847),

The Apex One NT Listener service (TmListen.exe) may cause a high CPU usage issue on security agents.

Procedure

To apply and deploy the solution globally:

  1. Install this hotfix (see "Installation").
  2. Open the "Ofcscan.ini" file in the "\PCCSRV" folder of the Apex One server installation directory using a text editor.
  3. Under the "Global Setting" section, manually add the following key and set its value to "1".
  • [Global Setting]
  • IgnoreScanIncompleteFlagFromServer=1
  1. Save the changes and close the file.
  2. Open the Apex One Web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to Apex One agents and adds the following registry entry on all Apex One agent endpoints:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\URL Filtering
  • Key: IgnoreScanIncompleteFlagFromServer
  • Type: DWORD
  • Value: 1

Issue Critical Patch 2049 (VRTS-3681),

A directory traversal vulnerability may allow an attacker to log on to the Apex One Management Console as a root user.

Solution

This critical patch updates the Apex One server program to remove the vulnerability.

Issue Critical Patch 2049 (VRTS-3708),

A command injection vulnerability may allow an attacker to extract files from an arbitrary zip file to the specific folder in Apex One server.

Solution

This critical patch updates the Apex One server program to remove the vulnerability.

Enhancement Critical Patch 2049 (SEG-50003),

This hotfix provides a way to delay Application Control hooking events while an endpoint computer starts up.

Procedure

To apply this solution:

  1. Install this hotfix (see "Installation").
  2. Unload the Apex One security agent.
  3. Open the registry editor, add the following key, and specify the preferred time delay in minutes:
  • Key: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\iACAgent\DelayLoadAC
  • Type: DWORD
  • Valid Range: 0-10 (min)
  1. Restart the Apex One security agent.

Issue Hotfix 2047 (SEG-58126),

In certain environments, the Behavior Monitoring feature may add the "csrss.exe" file to the kernel exception later than expected which can then cause an interoperability issue that can trigger security agent computers to stop unexpectedly.

Solution

This hotfix updates the Behavior Monitoring module and enables users to configure the Behavior Monitoring feature to add "csrss.exe" to the kernel exception earlier to prevent the interoperability issue.

Procedure

To apply and deploy the solution globally:

  1. Install this hotfix (see "Installation").
  2. Open the "ofcscan.ini" file in the "\PCCSRV\" folder on the Apex One server installation directory.
  3. Under the "Global Setting" section, manually add the "AegisAsyncCsrssEvent" key and set its value to "1".
  • [Global Setting]
  • AegisAsyncCsrssEvent=1
  1. Save the changes and close the file.
  2. Open the Apex One web console and go to the "Agents > Global Agent Settings" screen.
  3. Click "Save" to deploy the setting to agents. The Apex One server deploys the command to security agents and adds the following registry entry on all security agent computers:
  • Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\AEGIS
  • Key: AsyncCsrssEvent
  • Type: DWORD
  • Value: 1
  1. Restart the security agent

Issue Hotfix 2047 (SEG-60611),

Enhanced security policies may not be sent to Security Agents across the network successfully when users manage the Apex One server from the Apex Central web console. This happens when the Apex One SQL database is installed on a Microsoft™ SQL Server that users a collation method other than the default "SQL_Latin1_General_CP1_CI_AS".

Solution

This hotfix updates the Apex One server program to resolve this issue.

Enhancement Hotfix 2047 (SEG-58737),

This hotfix enables users to query the OSFWebApp web service status through the "svrsvcsetup.exe" tool using the following command on the Apex One server command prompt.

svrsvcsetup.exe -testosfwebapp

Enhancement Hotfix 2047 (SEG-58056),

This hotfix enables users to search for multiple agents on the "Agent Management" page by specifying multiple agent names in the "Search for endpoints" text box.

NOTES:

  • Use a blank character " " delimiter to separate each agent name in the "Search for endpoints" text box.
  • The field supports wildcard characters. Use a question mark "?" to represent a single character and an asterisk "*" to represent several characters.
  • The field supports a maximum of 256 characters.
Issue Hotfix 2040 (SEG-51255),

After a built-in Active Directory (AD) user group, for example "Administrators", is added in the "User Accounts" settings, and users login to Apex One using an AD account in this group, the Apex One console will not display any user or domain in "Agent Management" view.

Solution

This hotfix updates Apex One server program to resolve the issue.

Enhancement Hotfix 2040 (SEG-59191),

This hotfix enables Apex One to support Microsoft Windows 8.0.

NOTE: If the security agent has been installed on Windows 8.0, it will be registered to the Apex One server after it restarts.

Enhancement Hotfix 2040 (SEG-59816),

This hotfix updates the Trend Micro Data Loss Prevention™ (DLP) module to ensure that it can block drag-and-drop file operations in Google Chrome 76 and 77.

Issue Hotfix 2030 (SEG-58478),

The Apex One Security Agent service stops responding while starting after Apex One Hotfix 1141 is applied.

Solution

This hotfix updates the Apex One security agent program to resolve this issue.

Issue Hotfix 2030 (SEG-57057), (SEG-59380),

An issue prevents users from successfully installing the Application Control agent on endpoints with Chinese computer names.

Solution

This hotfix resolves the issue so the Application Control can be installed successfully on affected endpoints.

Issue Hotfix 2030 (SEG-59297),

The information in the "action" column on Data Loss Prevention™ (DLP) logs in Apex One server is not consistent with the corresponding information in the DLP logs on Apex Central server.

Solution

This hotfix resolves the issue by modifying the wording in the "action" column in DLP logs on both the Apex One server and agents.

Issue Hotfix 2030 (SEG-58872), (SEG-59531),

An issue prevents the Trend Micro Advanced Threat Assessment Service from starting successfully.

Solution

This hotfix resolves the issue.

Issue Hotfix 2030 (SEG-58404),

Garbled characters may appear in syslog if the language setting of the operating system contains Big-5 characters.

Solution

This hotfix resolves the issue.

Issue Hotfix 2030 (SEG-53929),

The Apex One Endpoint Sensor cannot detect the dump of lsass.exe (Local Security Authority Process).

Solution

This hotfix resolves this issue by adding hooking points for event correlation to detect the suspicious attack behavior.

Enhancement Hotfix 2030 (SEG-59121),

Advanced Threat Assessment has a new process that collects additional information.

Issue Hotfix 2022 (SEG-54758),

The device control function does not work if the policy is deployed for a specific user and the username contains Hebrew characters.

Solution

This hotfix updates Apex One security agent program to resolve the issue.

Issue Hotfix 2022 (SEG-57436),

The Smart Scan Service may behave abnormally on Apex One Security Agents when multiple proxy servers have been configured for each protocol (HTTP, Secure, FTP, Socks) in the Microsoft™ Internet Explorer™.

Solution

This hotfix updates the Apex One Security Agent program to ensure that the Smart Scan Service works normally when multiple proxy servers are configured for Internet Explorer.

Issue Hotfix 2022 (SEG-56322),

Users may not be able to activate managed product licenses (Application Control, Endpoint Sensor, Vulnerability Protection) or may not be able to send the enhanced security policies to Security Agents across the network successfully when managing the Apex One server from the Apex Central web console. This happens because the specified Microsoft Windows™ account that manages the existing Apex One SQL database does not have sufficient web service framework access permissions.

Solution

This hotfix resolves the issue by updating the SQL Server Database Configuration Tool to add the Windows account to the IIS_IUSRS group to obtain the correct permissions.

Procedure

To add the Windows account to the IIS_IUSRS group to obtain the correct permissions:

  1. Install this hotfix (see "Installation").
  2. On the Apex One server computer, browse to "<Server installation folder>\PCCSRV\Admin\Utility\SQL".
  3. Double-click "SQLTxfr.exe" to run the tool.
  4. Provide the authentication credentials of the Windows account for the SQL Server database. IMPORTANT: The user account must belong to the local administrator group or Active Directory (AD) built-in administrator.
  5. Click "Start" to apply the configuration changes.

Issue Hotfix 2022 (SEG-55537),

Users may not be able to activate managed product licenses (Application Control, Endpoint Sensor, Vulnerability Protection) or may not be able to send the enhanced security policies to Security Agents across the network successfully when managing the Apex One server from the Apex Central web console. This happens because:

  1. The specified Windows account that manages the existing Apex One SQL database changes the logon credentials used to connect to the existing database.
  2. Users change the Authentication Type of the existing Apex One SQL database from "Windows Account" to "SQL Server Account".

Solution

This hotfix updates the SQL Server Database Configuration Tool to ensure that the Apex One server uses the correct authentication credentials for the SQL Server database.

Procedure

To ensure that the Apex One server uses the correct authentication credentials for the SQL Server database:

  1. Install this hotfix (see "Installation").
  2. On the Apex One server computer, browse to "<Server installation folder>\PCCSRV\Admin\Utility\SQL".
  3. Double-click "SQLTxfr.exe" to run the tool.
  4. Provide the authentication credentials for the SQL Server database. IMPORTANT: The user account must belong to the local administrator group or AD built-in administrator.
  5. Click "Start" to apply the configuration changes.

Enhancement Hotfix 2022 (SEG-58926),

This hotfix improves the accuracy of the Apex One Application Control version reporting to Apex Central.

Issue Hotfix 2021 (VRTS-3537),

The "Active Directory Integration" page may expose the credential key when the page is opened with developer tools on a web browser.

Solution

This hotfix updates the Apex One server program to remove the vulnerability.

Issue Hotfix 2021 (SEG-56341), (SEG-57814),

When the Trend Micro Data Loss Prevention™ (DLP) service is enabled on Apex One security agent computers, Google Chrome version 75 and higher versions may stop unexpectedly while accessing certain URLs.

Solution

This hotfix updates the DLP module to resolve this issue.

Issue Hotfix 2021 (SEG-56100),

On the web console, "Advanced Search" from "Agents > Agent Management" page yields inaccurate results when the "Restart Required" is enabled and both "Update" and "Cleanup" options are selected.

Solution

This hotfix updates the Apex One server program to resolve the problem.

Issue Hotfix 2021 (SEG-57258),

In Microsoft™ Windows™ 10, the new system process "MemCompression" may incorrectly trigger a false detection for violating the Device Access Control (DAC) policies.

Solution

This hotfix updates the DAC policies to prevent the false alarms.

Issue Hotfix 2021 (SEG-58435),

Users are able to change to a password that contains German Umlaut characters but will not be allowed to log in to the web console after the change. The pop-up error message is not triggered that prevents from saving invalid password.

Solution

This hotfix updates the server program to ensure that the corresponding pop-up error message that prevents users from saving invalid passwords is triggered correctly.

Issue Hotfix 2021

When users deploy an agent policy to enable or disable the Endpoint Sensor feature while registering or unregistering from the TIC at the same time, the policy deployment will fail.

Solution

This hotfix updates the policy deployment mechanism to solve the policy conflict issue.

Issue Hotfix 2021 (SEG-58818),

After a hotfix is applied, the pattern version and last update time of "Certified Safe Software pattern" are reset to "0", and as a result, the wrong pattern information appears on the Apex Central dashboard.

Solution

This hotfix updates the Apex One server files to resolve this issue.

Enhancement Hotfix 2021

This hotfix integrates an Antimalware Scan Interface (AMSI) for suspicious PowerShell detection to the Endpoint Sensor.

Issue Hotfix 2014 (SEG-55353),

During license key deployment, Endpoint Sensor may not be able to receive the product key and storage key properties.

Solution

This hotfix improves the Apex One server's key deployment mechanism to solve this issue.

Issue Hotfix 2014 (SEG-55841), (SEG-57122),

Some Security Agents may be unable to retrieve new policy settings from the Apex Central server.

Solution

This hotfix purges old policy records from the policy tracking table to fix this issue.

Issue Hotfix 2014 (SEG-57410),

The Endpoint Sensor on Apex One agents may not be able to calculate the hash value of a specific process which can prevent the terminate process function from terminating the process.

Solution

This hotfix updates the Endpoint Sensor hash calculation mechanism to resolve this issue.

Enhancement Hotfix 2014 (SEG-53875),

The Endpoint Sensor feature has been enhanced to only monitor and record memory "Read" events for the lsaas.exe process. All other "Read" events are ignored. In addition, a cache has been implemented for processes that open the memory "Write" event to avoid recording duplicated events that may cause a resource issue on the endpoint.

Issue Critical Patch 2012 (SEG-55009),

TmListen stops unexpectedly when the Apex One agent queries Suspicious Object (SO) information that contains a null notify setting.

Solution

This critical patch updates Apex One agent program to resolve the issue.

Issue Critical Patch 2012 (SEG-53351), (SEG-55781),

On the 64-bit Microsoft ™ Windows ™ 10 platform, an error occurs while running a 64-bit debug script in Microsoft Visual Studio 2017.

Solution

This critical patch updates the Behavior Monitoring Module to prevent the error.

Issue Critical Patch 2012 (SEG-54736),

The Apex One server may not be able to register to the Apex Central server if the TLS 1.2 protocol is enabled on Apex One servers only.

Solution

This critical patch updates the Apex One server program to resolve this issue.

Procedure

To apply the solution:

  1. Install this critical patch (see "Installation").
  2. Open the "Agent.ini" file in the "\PCCSRV\CmAgent\" folder on the Apex One server installation directory using a text editor.
  3. Under the "Network" section, manually modify the value of the following key.
  • [Network]
  • SSL_Cipher_List=ECDHE-RSA-AES256-GCM-SHA384
  1. Save the changes and close the file.
  2. Unregister from the Apex Central server.
  3. Register the Apex Central again.

Issue Critical Patch 2012 (SEG-52386),

The Apex One server tool "IpXfer.exe" cannot run properly when the Apex One Security Agent is offline.

Solution

This critical patch updates Apex One server tools to resolve this issue.

Issue Critical Patch 2012 (SEG-54240),

The Apex One server updates the timestamp of the Last Spyware Scan (Manual) according to the last connection establishment time.

Solution

This critical patch updates the Apex One server program to ensure that the last Spyware Scan (Manual) time is updated accurately.

Issue Critical Patch 2012 (SEG-54167),

When users create a "Setup" installer package for the Apex One security agent using Agent Packager, the Vulnerability Protection and Application Control agent installers are not included by default.

Solution

This critical patch updates the Apex One server program to ensure that the Agent Packager includes both installers in the Apex One security agent "Setup" installer package.

Issue Critical Patch 2012 (SEG-56087),

The digital signature of some DLP files are expired.

Solution

This critical patch updates the DLP module to update the digital signatures.

Issue Critical Patch 2012 (SEG-52955),

The DLP module does not work on the Microsoft Edge web browser.

Solution

This critical patch updates the DLP module to resolve this issue.

Procedure

To enable Apex One security agents to block sensitive information on the Edge web browser.

  1. Install this critical patch (see "Installation").
  2. Open the "dlp.ini" file in the "\PCCSRV\Private\" folder on the Apex One server.
  3. Under the "Configure" section, manually add the following key and value.
  • [Configure]
  • ENABLE_DYNAMIC_CODE_POLICY=true
  1. Save the changes and close the file.
  2. Open the Apex One web console and click "Agents > Agent Management > Select domains or agents > Settings > DLP settings".
  3. Click "Save" to deploy the settings to agents. The Apex One server deploys the settings to Apex One agents and adds the following key in the "dsa.pro" file in the "\Windows\System32\dgagent\" folder:
  • enable_dynamic_code_policy=true

Issue Critical Patch 2012 (SEG-57250), (SEG-57429),

Users cannot expand the domains or add spyware/greyware detections into the approve list on the Apex One server web console.

Solution

This critical patch updates the Apex One server files to resolve this issue.

Issue Critical Patch 2012 (SEG-55399),

Duplicate Apex One agents appear in the Microsoft Windows Startup console.

Solution

This critical patch updates the Apex One server programs to resolve this issue.

Issue Critical Patch 2012 (SEG-56828),

When the trust permission of the Application Control Criteria is set to "Inheritable execution rights", the criteria information remains on the Apex One Security Agent database after users remove the criteria from the policy setting.

Solution

This critical patch ensures that the criteria information can be removed normally from Apex One Security Agents.

Issue Critical Patch 2012 (SEG-57659),

In rare situations, the Apex One Vulnerability Protection program uses up a huge amount of memory when processing a large number of Intrusion Prevention logs.

Solution

This critical patch prevents the high memory usage issue when the Apex One Vulnerability Protection program processes a large number of Intrusion Prevention logs.

Issue Critical Patch 2012 (SEG-57454),

The Apex One server does not send the policy information to Apex Central after deploying a policy.

Solution

This issue updates the Apex One server program to resolve this issue.

Issue Critical Patch 2012 (SEG-53295), (SEG-55029),

An access denied error related to a certain component prevents the Trend Micro Advanced Threat Assessment Service (ATAS) from starting successfully.

Solution

This critical patch resolves the error so ATAS can start normally.

Issue Critical Patch 2012 (SEG-49402), (SEG-53432),

An issue related to the Microsoft™ Monitoring Agent may cause the Apex One Endpoint Sensor Advanced Threat Assessment Service application pool to stop unexpectedly after installing the Apex One server.

Solution

This critical patch prevents the Apex One Endpoint Sensor Advanced Threat Assessment Service compatibility issue with the Microsoft Monitoring Agent.

Issue Critical Patch 2012 (SEG-50705), (SEG-52219), (SEG-51452), (SEG-51849),

An "Error ID: 420" occurs while the Apex One Endpoint Sensor policy is deployed and the "Unable to get the registered server list. There are no registered servers." error appears on the Apex Central "Preliminary Investigation" page.

Solution

This critical patch helps prevent the Apex One Endpoint Sensor Advanced Threat Assessment Service from being corrupted when Endpoint Sensor is installed using Trend Micro Apex One Installer Maintenance Mode.

Issue Critical Patch 2012 (SEG-57949), (SEG-53820),

The Trend Micro Vulnerability Protection Service cannot start while processing a specific certificate.

Solution

This critical patch updates the Apex One Vulnerability Protection server to prevent the certificate processing error.

Enhancement Critical Patch 2012 (SEG-56264),

This critical patch updates some Apex One files to detect inconsistent certifications from the Microsoft Management Console certificate store. If it detects an inconsistency, Apex One will automatically recover the authentication file (OfcIPCer.dat) from the Microsoft Management Console certificate store on the Apex One server.

Issue Hotfix 1161 (SEG-40590),

An Apex One agent that runs on Windows 7 and automatically detects proxy settings will not be able to connect to the Apex One server.

Solution

This hotfix resolves the issue by updating the Apex One agent program to ensure that it can retrieve the correct proxy configuration.

Issue Hotfix 1161 (SEG-53180), (SEG-56186),

When the agents call "cgiOnScan.exe" and fails, the system keeps resending the request without waiting. This issue generates lots of records in the IIS log.

Solution

This hotfix updates the Apex One agent program to wait for few seconds before retrying.

Enhancement Hotfix 1161 (SEG-53304),

This hotfix enables Apex One to send "Dropped" and "Accepted" action results in firewall violation logs to Apex Central. This ensures that both action results display normally on Apex Central instead of being displayed as "unknown".

Issue Hotfix 1155 (SEG-52978),

An issue prevents the Data Loss Prevention™ (DLP) license from being deployed from Apex Central to Apex One.

Solution

This hotfix adds support for the DLP AC key type to solve this issue.

Issue Hotfix 1155 (SEG-53295), (SEG-55029),

An access denied error related to a certain component prevents the Trend Micro Advanced Threat Assessment Service (ATAS) from starting successfully.

Solution

This hotfix resolves the error so ATAS can start normally.

Issue Hotfix 1155 (SEG-53958),

The operating system may stop responding when users switch both the Scan Engine (VSAPI) and the Endpoint Sensor to debug mode at the same time using the Case Diagnostic Tool (CDT).

Solution

This hotfix resolves the issue by ensuring that CDT works normally when both VSAPI and Endpoint Sensor are enabled.

Issue Hotfix 1151 (SEG-52560),

There is a typographical error in the "Type the full program path" hint on the "Behavior Monitoring Settings" page of the Apex One web console.

Solution

This hotfix updates the Apex One server files to correct the error.

Issue Hotfix 1151 (SEG-48859),

An issue causes Apex One security agent remote installation to fail.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 1148 (SEG-53904),

Security Agents with the Behavior Monitoring program inspection feature enabled may cause Adobe Acrobat/Reader to stop unexpectedly.

Solution

This hotfix updates the program inspection feature to resolve this issue.

Issue Hotfix 1148 (SEG-52740),

When users attempt to configure the Device Control settings on an Apex One Security Agent by deploying a policy from the Apex Central web console, the Device Control settings cannot be applied on the agent if Data Loss Prevention™ (DLP) is not enabled on the agent.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 1148 (SEG-52269),

If the activation (AC) key is deployed after its expiration date has been extended, the ES service will still receive the original expiration date.

Solution

This hotfix ensures that the ES service will receive the AC key's new expiration date.

Issue Hotfix 1148 (SEG-54380),

The Endpoint Sensor may purge the Root Cause Analysis results by mistake when Apex Central is managing more than one Apex One server.

Solution

This hotfix resolves the issue.

Issue Hotfix 1148 (SEG-52034),

In rare instances, the Endpoint Sensor may receive the investigation results from an agent at the same time that the same agent is being uninstalled. When this happens, the Endpoint Sensor may not be able to send all the results back to TIC.

Solution

This hotfix prevents this issue.

Issue Hotfix 1148 (SEG-49402), (SEG-53432),

An issue related to the Microsoft™ Monitoring Agent may cause the Apex One Endpoint Sensor Advanced Threat Assessment Service application pool to stop unexpectedly after installing the Apex One server.

Solution

This hotfix prevents the Apex One Endpoint Sensor Advanced Threat Assessment Service compatibility issue with the Microsoft Monitoring Agent.

Issue Hotfix 1141 (VRTS-3389),

An unquoted service path enumeration vulnerability may allow an attacker administrator privileges to the Apex One security agent service.

Solution

This hotfix updates the Apex One security agent program to remove the vulnerability.

Issue Hotfix 1141 (SEG-53931),

Coexisting Apex One security agents cannot set the server information of the Smart Protection Service Proxy correctly. When this happens, the coexisting agents do not send query requests through the Smart Protection Service proxy but directly to the Trend Micro Smart Protection Network instead. This may cause a connection issue if the agents cannot connect to the Internet.

Solution

This hotfix updates the Apex One security agent program to resolve the issue.

Issue Hotfix 1141 (SEG-52575),

The installation status on the "Agent Installation Progress" page of the Apex One web console is inaccurate.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 1141 (SEG-52409),

A specific keyword triggers the DLP template that does not have any criteria specified.

Solution

This hotfix updates the DLP template to resolve this issue.

Issue Hotfix 1141 (SEG-50435),

The Connection Status (Online/Offline) of an agent on the web console changes each time a user logs on or off from the client computer.

Solution

This hotfix updates the Apex One agent program to resolve the issue.

Issue Hotfix 1141 (SEG-52048),

Attempting to restart or stop the WMI service (winmgmt) is unsuccessful on endpoints with the Security Agent installed. The tmlisten service of the Security Agent has a dependency with the WMI service.

Solution

This hotfix updates the Security Agent program to remove the WMI service dependency.

Issue Hotfix 1141 (SEG-52302),

When the Apex One server registers to the Apex Central server, the Apex One Master Service may stop unexpectedly because of an empty private key.

Solution

This hotfix updates the Apex One server program to ensure that it can handle an empty public/private key.

Issue Hotfix 1141 (SEG-50705), (SEG-52219), (SEG-51452), (SEG-51849),

An "Error ID: 420" occurs while the Apex One Endpoint Sensor policy is deployed and the "Unable to get the registered server list. There are no registered servers." error appears on the Apex Central "Preliminary Investigation" page.

Solution

This hotfix helps prevent the Apex One Endpoint Sensor Advanced Threat Assessment Service from being corrupted when Endpoint Sensor is installed using Trend Micro Apex One Installer Maintenance Mode.

Issue Hotfix 1141 (SEG-49807),

Users cannot export the Application Control criteria in Microsoft™ Internet Explorer™ or the Edge web browser.

Solution

This hotfix updates the Apex Central files to resolve this issue.

Issue Hotfix 1141 (SEG-53729),

When the "Do not allow users to access the Security Agent console from the system tray or Windows Start menu setting" option is enabled on the Apex One web console, the Apex One Security Agent console cannot be accessed while "PccNT.exe" is running.

Solution

This hotfix updates a parameter in "wofielauncher.exe" to resolve the issue.

Issue Hotfix 1141 (SEG-54390),

The Vulnerability Protection server service start up fails on platforms that disable Transport Layer Security (TLS) 1.0.

Solution

This hotfix updates the Vulnerability Protection server to prevent the TLS version issue.

Issue Hotfix 1141 (SEG-51211),

Vulnerability Protection causes unusual CPU usage on some workstations and servers.

Solution

This hotfix modifies the Vulnerability Protection service to prevent unusual CPU usage.

Enhancement Hotfix 1141 (VRTS-3314),

This hotfix adds a dynamic share key for Apex One security agents in the encryption and decryption algorithm.

Enhancement Hotfix 1141 (SEG-51005),

This hotfix adds new Regular Expressions to the Trend Micro Data Loss Prevention™ (DLP) Data Identifiers.

Enhancement Hotfix 1141 (SEG-47568),

This hotfix updates the Apex Central files to display more information about the Application Control violation log entries.

NOTE: This feature requires the installation of Apex Central hotfix 3919 or above.

Issue Critical Patch 1132 (SEG-45353),

The Security Agent program may become corrupted when users install it from the MSI installation package (Windows Installer) using the wrong command in the command line.

Solution

This critical patch enables the Apex One security agent installation to abort the MSI installation process if it encounters an unexpected command.

Issue Critical Patch 1132 (SEG-49936), (SEG-49847),

An issue related to the Microsoft™ Excel™ files with macro content cannot be saved to a network shared folder from an endpoint, some Microsoft Excel temp files cannot be deleted after trying to save the files.

Solution

This critical patch updates the Apex One security agent program to resolve this issue.

Enhancement Critical Patch 1132 (SEG-50774),

This critical patch enables the Apex One security agent program to support Microsoft Windows™ 10 (version 1903) May 2019 Update.

Issue Hotfix 1116 (SEG-50319),

Changes in the Google API prevents Data Loss Prevention™ (DLP) from detecting sensitive information sent through Gmail in Google Chrome 73.

Solution

This hotfix resolves the issue by enabling the DLP module to support the "Http/Https" and "Open file dialog" functionality in Google Chrome 73.

Issue Hotfix 1116 (SEG-49467),

The tmlisten service stops unexpectedly when users add an NIC description in the Personal Firewall (PFW) profile and deploy the profile to agents.

Solution

This hotfix updates the Apex One Security Agent program to resolve the issue.

Issue Hotfix 1116 (SEG-49381),

The Smart Scan Pattern of File Reputation Services occupies a large amount of disk space on the Apex One server.

Solution

This hotfix updates the Apex One server program to resolve this issue.

Issue Hotfix 1116 (SEG-48555),

When users install Apex One and use a domain account to connect to the database, the installation will not be able to create a database and iES will not be installed successfully.

Solution

This hotfix updates the impersonate method to solve this issue.

Issue Hotfix 1116 (SEG-49534),

When the Apex One environment runs an sqlpackage older that 2016 or one that contains both x86 and x64 versions of version 2016, iES will not be able to create the database because of an incompatible sqlpackage version.

Solution

This hotfix resolves the issue by enabling the installer to prioritize the x64 version of the sqlpackage during installation.

Issue Hotfix 1116 (SEG-50727),

When a user starts a Security Agent outside the corporate network, the Security Agent does not communicate on Online status to the Edge Relay Server.

Solution

This hotfix updates Security Agent program to send an Online status to the Edge Relay Server as soon as the Security Agent program starts.

Issue Hotfix 1116 (SEG-51198),

The Apex One Application Control lockdown feature does not work after users switch to a different user account.

Solution

This hotfix ensures that the feature works normally.

Enhancement Hotfix 1116 (SEG-50399),

This hotfix updates the DLP template to reduce the performance impact of Apex One.

Issue Critical Patch 1101 (VRTS-3171),

A directory traversal vulnerability may allow an attacker to modify arbitrary files on the product's management console.

Solution

This critical patch updates the Apex One server program to remove the vulnerability.

8. Contact Information

A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees.

Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products.

https://www.trendmicro.com/en_us/contact.html

NOTE: This information is subject to change without notice.

9. About Trend Micro

Smart, simple, security that fits.

As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information.

Copyright 2021, Trend Micro Incorporated. All rights reserved.

Trend Micro, the t-ball logo, OfficeScan, Trend Micro Security (for Mac), Control Manager, Trend Micro Apex One, and Trend Micro Apex Central are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other product or company names may be trademarks or registered trademarks of their owners.

10. License Agreement

View information about your license agreement with Trend Micro at: https://www.trendmicro.com/en_us/about/legal.html

Third-party licensing agreements can be viewed:

  • By selecting the "About" option in the application user interface
  • By referring to the "Legal" page of the Administrator's Guide
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