This Hotfix resolves the following issue(s):
User cannot reorder filtered policy.
Solution
This hotfix resolves this issue.
AD synchronization cannot work normally.
Solution
This hotfix resolves this issue.
The subject and body of scheduled report email are garbled.
Solution
This hotfix resolves this issue.
Administrator may encounter the child process day shows "Undefined" of deviation page on Apex Central Policy.
Solution
This hotfix resolves this issue.
The SQL query performance issues cause intermittent connectivity issues with the SaaS console.
Solution
This Hotfix resolves the issue.
An issue prevents customers from using the Automation API to get data from Apex Central.
Solution
This Hotfix resolves this issue.
An issue prevents users from accessing the "Dashboard > Security Posture" page.
Solution
The Hotfix resolves this issue.
The system cannot send out standard email notifications if the system has the following settings:
Solution
The Hotfix resolves this issue by ensuring that the system can send out standard email notifications.
The "Log Query" page does not show any data when users click on the link in the "Top Endpoints Affected by IPS Events" widget.
Solution
This Hotfix resolves the issue.
A vulnerability has been found in the Active Update module.
Solution
This Hotfix resolves this issue.
A remote code execution vulnerability has been found in the file handling module.
Solution
This Hotfix resolves this issue.
This Hotfix resolves the following issue(s):
An agent-server communication issue may cause the Apex One server to not update the "Last Connected" information properly for Security Agent endpoints in the Apex One as a Service web console (Users/Endpoints and Product Status View screens).
Solution
This Hotfix updates the Apex One server program to resolve this issue.
The status of the firewall feature in the Apex One web console and Security Agent console may not match.
Solution
This Hotfix updates the Apex One Security Agent program to resolve this issue.
When the Predictive Machine Learning feature is enabled in Apex One, installing a third-party application on Security Agent endpoints may cause high CPU usage.
Solution
This Hotfix updates the Apex One Security Agent program to resolve this issue.
A dependency issue with Microsoft C and C++ (MSVC) runtime libraries during Security Agent installation on endpoints may cause the system to generate a Windows application event log ("[CatalogFileChecker] Invalid file: C:\Program Files (x86)\Trend Micro\Security Agent\ClientConsole.zip (HASH:").
Solution
This Hotfix updates the Apex One Security Agent program to resolve this issue.
When Security Agent endpoints connect to a VPN, the proxy verification process introduces a network connection delay that may cause the File Reputation Service (FRS) and Web Reputation Service (WRS) feature status to appear as "Unavailable" in the Apex One web console and Security Agent console.
Solution
This Hotfix updates the Apex One Security Agent program to resolve this issue.
When Data Protection is activated, Security Agents may incorrectly block USB storage devices specified in the approved device list.
Solution
This Hotfix updates the Data Protection module to resolve this issue.
An issue related to the Trend Micro iCRC Common Module may cause the Real-time Scan ("Ntrtscan.exe") service to stop unexpectedly.
Solution
This Hotfix updates the Trend Micro iCRC Common Module to resolve this issue.
A file protection issue in Security Agents may cause Apex One to generate the event log "Invalid digital signature in file: C:\Program Files (x86)\Trend Micro\BM\DatFHS.dll (800b0100).".
Solution
This Hotfix updates the Apex One Security Agent program to resolve this issue.
An enhanced security function in the Apex One Security Agent program may prevent users from restoring quarantined files using the Central Quarantine Restore feature.
Solution
This Hotfix updates the Apex One Security Agent program to resolve this issue.
When a Data Loss Prevention (DLP) incident is detected and blocked, the Security Agent may not display a pop-up event notification.
Solution
This Hotfix updates the Data Protection module to resolve this issue.
This Hotfix resolves the following issue(s):
After the system upgrades the Apex One (Mac) agents, the "Component Versions" page does not show the "Last Updated" information.
Solution
This Hotfix resolves this issue by updating the system logic responsible for getting the "Last Updated" information.
The following enhancements are included in this Hotfix:
This Hotfix increases the acceptable file size for the hash data import file in the Application Control criteria found in the Apex Central page.
Refer to "https://success.trendmicro.com/solution/000290549" for details.
Add the following three optional columns for the log query of Product Status.
This Hotfix improves the upgrade mechanism to help reduce the upgrade failure rates.
This Hotfix increases the maximum capacity of labels in the "Users/Endpoint Directory" page.
This Hotfix improves the performance of the information display on the Users/Endpoints screen.
This Hotfix removes the limitation to allow Single Sign-on to the Vision One console.
Policy management has been enhanced to support MITRE policy import.
This Hotfix enhances the way to store debug logs to prevent the Apex Central server disk from becoming full.
The following enhancements are included in this Hotfix:
This Hotfix updates the Virus Scan Engine (VSAPI) to version 22.510.1003.
This Hotfix updates the Behavior Monitoring Core Service module to version 2.98.1793.
The following enhancements are included in this Hotfix:
This Hotfix updates the copyright information to year 2022 in both the Apex One (Mac) server and the "About" page of the Apex One (Mac) agent.
Security Agent version: 14.0.10297
Security Agent restart: Required
Estimated size of network traffic (in terms of bandwidth) required for deployment:
Security Agent Version: 3.5.5855
Security Agent Restart Requirement: Not required
Estimated size of network traffic (in terms of bandwidth) required for deployment:
64-bit Security Agent Hotfix = 210MB
Additional Requirements: Enable web browser extension (https://success.trendmicro.com/solution/000273346)
No post-installation steps are required.
NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product.
There are no known issues for this Hotfix release.
Known issues in this release:
Security Agent consoles running build 13.95 display an incorrect policy name. To resolve this issue, upgrade the Security Agent to 14.0. After the Security Agent contacts the server, the policy name displays correctly.
Off-premises and Security Agents in Independent mode cannot update the Certified Safe Software Pattern from external update sources.
Coexist mode Security Agents on endpoints with Windows Defender may experience installation issues or be unable to upload data to the Apex One server due to a file locking issue. To resolve this issue, add Endpoint Sensor (ESEServiceShell.exe and ESClient.exe) in the exclusions list of Windows Defender to prevent the locking issue.
After copying a file to a remote server using a relative path as the source, Apex One is unable to translate the relative path into the full system directory.
The quality of RCA analysis chain image files is reduced when viewing the files using Windows 10 Photo Viewer.
When attempting to start a Historical Investigation from the Attack Discovery Detections widget that includes Registry value name or Registry value data criteria, the Historical Investigation displays an error message if the length of the Registry value name exceeds 260 characters or the Registry value data exceeds 64 characters.
After updating the Attack Discovery Pattern file (tmesadp.ptn) on Security Agents, a database schema error may occur that causes the Endpoint Sensor feature to continuously report the same detections to the server during each synchronization. This causes duplicate records to display on the Apex Central server.
Root Cause Analysis email attachment results may also include temporary files created when the user saved the file.
The number of matched endpoints that display on a Root Cause Analysis chain may appear to be greater than the total if the Security Agent on an endpoint was uninstalled or no longer reports to the same managing server.
The Endpoint Sensor service may have high memory usage.
The Endpoint Sensor may have high peak CPU usage occasionally.
Endpoint Sensor has CPU peak during Windows Update phase.
The user or account name in ADE detection may be empty.
The EC module may stop responding while handling NULL data which may cause the ESEService and ADE functionality to behave abnormally.
In rare conditions, ESEService stops responding while unloading.
Known issues in this release:
After enabling the Scan Time Machine option for Manual Scan and Scheduled Scan, Apex One (Mac) cannot perform any actions (clean, quarantine, or delete) on detected malware threats due to a permission limitation in Mac OS. Configured scan actions are displayed as unsuccessful in the product logs.
When performing a historical investigation on Apex One (Mac) endpoints, the system replaces a slash (/) with a colon (:) in file names, preventing users from searching for file names that contain backslashes in investigation results.
To resolve this issue, use a colon (:) to search for the files.