1. Hotfix Release Information

Resolved Known Issues

Trend Micro Apex Central™ as a Service

This Hotfix resolves the following issue(s):

Issue 1 (VRTSJIRACLOUD-15418),

Potential vulnerabilities were found in the PHP module used in Trend Micro Apex Central.

Solution

This hotfix updates the PHP module to version 8.2.30 to enhance product security.

Issue 2 (VRTSJIRACLOUD-15374),

Potential vulnerabilities were found in the SQLite module used in Trend Micro Apex Central.

Solution

This hotfix resolves the security issues.

Issue 3 (pct-87675),

A database deadlock issue causes the policy deployment to fail.

Solution

This hotfix resolves the issue.

Issue 4 (pct-93392),

Using multiple keywords in the filter criteria for hostname does not work correctly when deploying Apex Central policies.

Solution

This hotfix resolves the issue.

Issue 5 (pct-91517),

Unexpected data was displayed when reports were obtained through SSO to Apex One.

Solution

This hotfix resolves the issue.

Trend Micro Apex One™ as a Service

This Hotfix resolves the following issue(s):

Issue 1 (v1e-145196),

Issues related to data conversion and field order mismatch in Data Loss Prevention configuration may result in unsuccessful configuration import in Trend Micro Apex One.

Solution

This Hotfix updates the Trend Micro Apex One Server to resolve the issue.

Issue 2 (v1e-149244), (v1e-148895), (v1e-148894), (v1e-148162), (v1e-147454), (acc-11879), (VRTSJIRACLOUD-15413),

When Data Loss Prevention (DLP) is enabled and component updates are required, potential vulnerabilities (CVE-2025-14178, CVE-2026-22184) found in Trend Micro Apex One may affect product functions and uninstallation process.

Solution

This Hotfix updates the following components to resolve the issues:

  • PHP to version 8.2.30 to address CVE-2025-14178
  • ZLib to version 1.3.2 to address CVE-2026-22184 and removes the zlibwapi.dll dependency
  • The DLP module to version 6.2.6107
  • The AEGIS module to version 2.98.2170
  • The Net Filter module to version 1.0.513 and netfltmqtt.dll to version 0.71
  • The PLM component to version 2.5.0.6237 (upgrade PHP)
  • The Trend Micro Apex One Server and Trend Micro Apex One Security Agent programs

Issue 3 (pct-87459), (pct-93529), (acc-11417), (pct-70456), (pct-93789), (pct-92741), (pct-95731), (v1e-147365), (pct-93996), (acc-11231), (v1e-147659), (pct-92461), (pct-81007), (VRTSJIRACLOUD-15824),

Issues related to potential security vulnerabilities, agent update logging, platform detection for Windows Enterprise Multi-Session, proxy settings, and data synchronization between the Trend Micro Apex One Security Agent and Trend Micro Apex Central are found.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent and Trend Micro Apex One Server programs to resolve the issues.

Issue 4 (v1e-139417),

On the Smart Protection Network screen in the web console, the "Learn More" link directs users to a deprecated URL.

Solution

This Hotfix updates the Trend Micro Apex One Server to resolve the issue.

Issue 5 (pct-87084),

When processing a large number of Other Update Source (OUS) items, duplicate entries may be created or deleted if multiple requests are sent before the initial CGI process completes.

Solution

This Hotfix updates the Trend Micro Apex One Server to resolve the issue.

Issue 6 (v1e-149591),

An issue related to XML loading may result in Out of Memory (OOM) conditions and cause the tmlisten.exe process to become unresponsive.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent to resolve the issue.

Issue 7 (acc-11879),

A potential zlib vulnerability (CVE-2026-22184) is found in Trend Micro Apex One.

Solution

This Hotfix updates the ZLib component to version 1.3.2 and integrates minizip into zlibstat.lib to resolve the issue.

Issue 8 (v1e-149991),

An issue related to MSI file processing may cause high CPU usage on Trend Micro Apex One Server.

Solution

This Hotfix updates the Trend Micro Apex One Server to resolve the issue.

Issue 9 (v1e-148162),

When Data Loss Prevention is enabled, an issue may prevent users from uninstalling Trend Micro Apex One Server.

Solution

This Hotfix updates the PLM component to version 2.5.0.6236 to resolve the issue.

Issue 10 (pct-89426),

When installing Trend Micro Apex One Security Agent via MSI on endpoints running 64-bit Windows, the installer may not detect and uninstall competitor products whose registry keys reside in the native 64-bit registry hive.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent MSI custom action module to resolve the issue.

Issue 11 (v1e-150328),

A stack memory issue may cause the Tmlisten.exe process to become unresponsive.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent program to resolve the issue.

Issue 12 (VRTSJIRACLOUD-15824),

A potential local privilege escalation vulnerability is found in Trend Micro Apex One Security Agent.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent program to resolve the issue.

Issue 13 (pct-92461),

An issue related to spyware action result reporting may cause Trend Micro Apex One to send incorrect detection logs to Trend Vision One.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent program to resolve the issue.

Issue 14 (pct-81007),

When a Barco ClickShare USB Type-A device is connected to a machine with Trend Micro Apex One installed, Windows Explorer or the system may become unresponsive.

Solution

This Hotfix updates the Trend Micro Apex One Security Agent program to resolve the issue.

Trend Micro Apex One™ (Mac) as a Service

There are no issues for this Hotfix release.

Enhancements

Trend Micro Apex Central™ as a Service

There are no enhancements for this Hotfix release.

Trend Micro Apex One™ as a Service

The following enhancements are included in this Hotfix:

Enhancement 1 (v1e-148547), (pct-92097),

This Hotfix updates the OpenSSL module to version 3.6.1 and the cURL module to improve product security and performance.

Enhancement 2 (v1e-140820),

This Hotfix adds ARM64 architecture support for the web browser extension in TmListen, including updates to the NetFilter package, platform detection logic, and decompression handling for Windows ARM64 platforms.

Enhancement 3 (v1e-139157),

This Hotfix updates Trend Micro Apex One Security Agent to enhance log processing.

Enhancement 4 (acc-7601),

This Hotfix extends the DCE backup with SPN feedback support and adds a configurable limit on the artifact info number for DCE.

Enhancement 5 (v1e-139322),

This Hotfix adds the vom-feature-setting policy feature to enable or disable CCSF AMPPL mode and updates the Trend Micro Apex One Security Agent to process these VOM feature policy updates.

Enhancement 6 (v1e-147454),

This Hotfix updates the DLP module to enhance Data Loss Prevention capabilities in Trend Micro Apex One Security Agent.

Enhancement 7 (acc-11417),

This Hotfix updates the Trend Micro Apex One Security Agent to include SHA256 and MD5 hash fields in Virus and Spyware detection logs to enhance threat identification and reporting capabilities.

Enhancement 8 (PDGJIRA-12208),

This Hotfix adds the User-Mode Self-Protection (UMSP) feature to the Trend Micro Apex One Security Agent and updates the AMSP module to prevent process manipulation and unauthorized process injection.

Enhancement 9 (v1e-149244),

This Hotfix updates the AEGIS submodule.

Trend Micro Apex One™ (Mac) as a Service

The following enhancements are included in this Hotfix:

Enhancement 1 (icore-1962),

This Hotfix updates the iCore module in Trend Micro Apex One (Mac) Security Agent to enhance product security.

Enhancement 2 (macepp-2424),

This Hotfix enables Trend Micro Apex One (Mac) to collect high-risk system events.

Additional Information

Trend Micro Apex Central™ as a Service

No additional information available.

Trend Micro Apex One™ as a Service

Security Agent version: 14.0.20731

Security Agent restart: Yes

Security Agent OS reboot: Not required for Security Agents are running build versions later than 10000.

Estimated size of network traffic (in terms of bandwidth) required for deployment:

32-bit Security Agent Hotfix = 292 MB

64-bit Security Agent Hotfix = 390 MB

Trend Micro Apex One™ (Mac) as a Service

Security Agent Version: 3.5.8210

Security Agent Restart Requirement: Not required

Estimated size of network traffic (in terms of bandwidth) required for deployment:

64-bit Security Agent Hotfix = 274MB

Additional Requirements: Enable web browser extension (https://success.trendmicro.com/en-US/solution/KA-0011156)

2. Documentation Set

    The document set includes:

  • Trend Micro Apex Oneâ„¢ as a Service documents
    • Readme: Contains a list of known issues and may also contain late-breaking product information not found in the Online Help or printed documentation.
    • Knowledge Base: An online database of problem-solving and troubleshooting information. It provides the latest information about known product issues. To access the Knowledge Base, go to the following website: http://esupport.trendmicro.com
  • Trend Micro Apex Centralâ„¢ as a Service documents
    • Administrator's Guide: A PDF document that provides detailed instructions for how to configure and manage the Trend Micro Apex Centralâ„¢ as a Service console and features.
    • Data Protection Lists (Chapter 1 only): A PDF document that lists predefined data identifiers and templates for Data Loss Prevention.
    • Widget and Policy Management Guide: Explains how to configure Dashboard widgets and Policy Management widgets on the Trend Micro Apex Centralâ„¢ as a Service console.
    • Automation Center: Online user guides and references that explain how to use the Apex Central Automation APIs: https://automation.trendmicro.com/apex-central/home
    • Online Help: Provides "how to's", usage advice, and field-specific information. The Help is also accessible from the Trend Micro Apex Centralâ„¢ as a Service console.
  • Trend Micro Apex Oneâ„¢ server documents
    • Administrator's Guide: A PDF document that discusses getting started information and Trend Micro Apex Oneâ„¢ server administration.
    • Online Help: Provides "how to's", usage advice, and field-specific information. The Help is accessible from the Trend Micro Apex Oneâ„¢ server, agent, and Policy Server consoles, and from the OfficeScan Master Setup.
  • Trend Micro Apex Oneâ„¢ (Mac) server documents
    • Administrator's Guide: A PDF document that discusses getting started information and Trend Micro Apex Oneâ„¢ (Mac) server administration.
    • Online Help: Provides "how to's", usage advice, and field-specific information for Trend Micro. The Help is also accessible from the Trend Micro Apex Oneâ„¢ as a Service console.
  • Security Agent documents
    • Trend Micro Apex Oneâ„¢ Security Agent Online Help: Discusses getting started information, Trend Micro Apex Oneâ„¢ Security Agent installation procedures, and Trend Micro Apex Oneâ„¢ Security Agent management.
    • Trend Micro Apex Oneâ„¢ Security Agent Readme: Contains a list of known issues and may also contain late-breaking product information not found in the Online Help or printed documentation.
    • Trend Micro Apex Oneâ„¢ (Mac) Security Agent Online Help: Discusses getting started information, Trend Micro Apex Oneâ„¢ (Mac) Security Agent installation procedures, and Trend Micro Apex Oneâ„¢ (Mac) Security Agent management.

    Download the latest versions of the PDF documents and readme at our online documentation.

3. Post-installation Configuration

No post-installation steps are required.

NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product.

4. Known Issues

Trend Micro Apex Central™ as a Service

There are no known issues for this Hotfix release.

Trend Micro Apex One™ as a Service

Known issues in this release:

Known issue 1

Security Agent consoles running build 13.95 display an incorrect policy name. To resolve this issue, upgrade the Security Agent to 14.0. After the Security Agent contacts the server, the policy name displays correctly.

Known issue 2

Off-premises and Security Agents in Independent mode cannot update the Certified Safe Software Pattern from external update sources.

Known issue 3

Coexist mode Security Agents on endpoints with Windows Defender may experience installation issues or be unable to upload data to the Apex One server due to a file locking issue. To resolve this issue, add Endpoint Sensor (ESEServiceShell.exe and ESClient.exe) in the exclusions list of Windows Defender to prevent the locking issue.

Known issue 4

After copying a file to a remote server using a relative path as the source, Apex One is unable to translate the relative path into the full system directory.

Known issue 5

The quality of RCA analysis chain image files is reduced when viewing the files using Windows 10 Photo Viewer.

Known issue 6

When attempting to start a Historical Investigation from the Attack Discovery Detections widget that includes Registry value name or Registry value data criteria, the Historical Investigation displays an error message if the length of the Registry value name exceeds 260 characters or the Registry value data exceeds 64 characters.

Known issue 7

After updating the Attack Discovery Pattern file (tmesadp.ptn) on Security Agents, a database schema error may occur that causes the Endpoint Sensor feature to continuously report the same detections to the server during each synchronization. This causes duplicate records to display on the Apex Central server.

Known issue 8

Root Cause Analysis email attachment results may also include temporary files created when the user saved the file.

Known issue 9

The number of matched endpoints that display on a Root Cause Analysis chain may appear to be greater than the total if the Security Agent on an endpoint was uninstalled or no longer reports to the same managing server.

Known issue 10

The Endpoint Sensor service may have high memory usage.

Known issue 11

The Endpoint Sensor may have high peak CPU usage occasionally.

Known issue 12

Endpoint Sensor has CPU peak during Windows Update phase.

Known issue 13

The user or account name in ADE detection may be empty.

Known issue 14

The EC module may stop responding while handling NULL data which may cause the ESEService and ADE functionality to behave abnormally.

Known issue 15

In rare conditions, ESEService stops responding while unloading.

Known issue 16

A time zone issue may cause the system to display different log generation time information in the web console. In the web console, the system displays the log generation time in the time zone of the Apex One server.

  • The Apex One server stores the log generation time information in GMT+0.
  • The Security Agent sends the log generation time information (GMT+0 or local time) to the Apex One server.

Trend Micro Apex One™ (Mac) as a Service

Known issues in this release:

Known issue 1

After enabling the Scan Time Machine option for Manual Scan and Scheduled Scan, Apex One (Mac) cannot perform any actions (clean, quarantine, or delete) on detected malware threats due to a permission limitation in Mac OS. Configured scan actions are displayed as unsuccessful in the product logs.

Known issue 2

When performing a historical investigation on Apex One (Mac) endpoints, the system replaces a slash (/) with a colon (:) in file names, preventing users from searching for file names that contain backslashes in investigation results.

To resolve this issue, use a colon (:) to search for the files.

5. Contact Information

A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees.

Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products.

https://www.trendmicro.com/en_us/contact.html

NOTE: This information is subject to change without notice.

6. About Trend Micro

Smart, simple, security that fits

As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information.

Copyright 2026, Trend Micro Incorporated. All rights reserved.

Trend Micro, Trend Micro Apex Central, Trend Micro Apex One, Trend Micro Apex One (Mac) and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies.

7. License Agreement

View information about your license agreement with Trend Micro at: https://www.trendmicro.com/en_us/about/legal.html

Third-party licensing agreements can be viewed:

  • By selecting the "About" option in the application user interface
  • By referring to the "Legal" page of the Administrator's Guide
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