Trend Micro Apex One™ as a Service
English - Windows - 32-bit / 64-bit
Hotfix - Build 202607
1. Hotfix Release Information
Resolved Known Issues
Trend Micro Apex Central™ as a Service
There are no issues for this Hotfix release.
Trend Micro Apex One™ as a Service
This Hotfix resolves the following issue(s):
An issue related to the "Automatically stop Scheduled Scan" setting may cause the TrendAI Apex One Security Agent to revert to an incorrect configuration shortly after receiving an update from the server.
Solution
This Hotfix updates the TrendAI Apex One Server to ensure the correct global setting keys are used when synchronizing scheduled scan configurations with the Security Agent.
The "Patch_Build" registry value may not be updated correctly after applying a TrendAI Apex One Server update.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
An issue may prevent the "Last Connected" status and policy updates from synchronizing correctly between TrendAI Apex Central and TrendAI Apex One.
Solution
This Hotfix updates the Plug-in Manager component to version 2.5.0.6248 to resolve the issue.
A potential vulnerability is found in the OpenSSL and libcurl libraries used by TrendAI Apex One.
Solution
This Hotfix updates the OpenSSL library to version 3.6.2 and the libcurl library to version 8.20.0 in TrendAI Apex One Server and Security Agent to protect against the vulnerability.
On ARM64 platforms, the system may not start the Virtual Analyzer Suspicious Object (VASO) submission process using the Advanced Threat Scan Engine.
Solution
This Hotfix updates the Virus Scan Engine driver and the related component in TrendAI Apex One Security Agent to resolve the issue.
An issue may affect the performance of the Behavior Monitoring Core Service.
Solution
This Hotfix updates the Behavior Monitoring Core Service to version 2.98.2193 to resolve the issue.
An issue may prevent TrendAI Apex One Security Agent from applying policy updates or cause the Security Agent service to stop responding.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to resolve the issue.
An issue may prevent the system from loading the scan exclusion settings correctly during the TrendAI Apex One Security Agent startup or engine re-initialization process.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to resolve the issue.
A potential local privilege escalation vulnerability is found in TrendAI Apex One Security Agent.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to resolve the issue.
A potential privilege escalation vulnerability is found in TrendAI Apex One Security Agent that may allow a low-privilege user to stop the agent service.
Solution
This Hotfix updates the TrendAI Apex One Security Agent to resolve the issue.
A memory leak may occur in the Trend Micro Common Client Communication Service when processing high volumes of network traffic.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to resolve the issue.
An issue related to sample detection process may prevent TrendAI Apex One Security Agent from generating Remote Ransomware detection logs.
Solution
This Hotfix updates the TrendAI Apex One Security Agent to ensure that Virus Scan Engine pattern files are correctly managed and reloaded based on the scan mode to resolve the issue.
The TrendAI Apex One Security Agent console may stop responding or terminate unexpectedly when a user expands or selects the C: drive.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to resolve the issue.
A potential privilege escalation vulnerability is found in TrendAI Apex One Security Agent that may allow an attacker to bypass password verification or modify sensitive registry keys.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to harden IPC command validation and sender verification to resolve the issue.
When TrendAI Apex One Security Agent is offline, an issue related to server communication may cause the system to incorrectly display the "Cannot complete the scan" message for a manual scan.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to resolve the issue.
An issue related to process ID (PID) reuse may cause TrendAI Apex One Security Agent to incorrectly terminate a critical system process, resulting in a Blue Screen of Death (BSOD).
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to ensure process identities are verified before termination to resolve the issue.
A potential local privilege escalation vulnerability is found in TrendAI Apex One Security Agent.
Solution
This Hotfix updates the TrendAI Apex One Security Agent component to include enhanced defenses against COM hijacking and protect against the vulnerability.
A race condition involving process ID (PID) reuse may cause TrendAI Apex One Security Agent to incorrectly terminate a critical system process, leading to a "CRITICAL_PROCESS_DIED" (0xEF) Blue Screen of Death (BSOD) error.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to ensure stale PIDs are cleared and process identities are verified before termination to resolve the issue.
The Trend Micro Windows Security Center Service (TmWSCSvc) may become unresponsive or fail to stop correctly during the Security Agent upgrade process.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to resolve the issue.
Trend Micro Apex One™ (Mac) as a Service
There are no issues for this Hotfix release.
Enhancements
Trend Micro Apex Central™ as a Service
There are no enhancements for this Hotfix release.
Trend Micro Apex One™ as a Service
The following enhancements are included in this Hotfix:
This Hotfix updates the Data Loss Prevention Service to version 6.2.6116.
This Hotfix updates the TrendAI Apex One Server backup and restore features to optimize the client package packing process and improve service readiness checks.
This Hotfix adds the UseGlobalRingAUSource and EnableDLLMonitoring global settings to TrendAI Apex One to allow Security Agents in the Japan region to use the global ActiveUpdate source and provide additional control over DLL injection monitoring.
This Hotfix updates the TrendAI Apex One Server service to set the server certificate verification frequency to hourly for both SaaS and on-premises deployment modes.
This Hotfix includes the "AI APP Guard" section in the Behavior Monitoring Event Monitoring settings.
This Hotfix updates the unload, upgrade, and service termination processes in TrendAI Apex One Server and Security Agent to enhance system performance, and adds Windows Event Log entries for troubleshooting.
This Hotfix updates the TrendAI Apex One Security Agent to include Indonesia and Brazil in the region mapping tables to ensure proper FQDN resolution for these locations.
This Hotfix updates the Network Filtering Driver to version 1.0.542 to support TrendAI rebranding and resolve a TMFBE downgrade issue.
This Hotfix updates the Web Browser Extension component to version 0.76 to support WRS21 detection logging and improve communication stability.
This Hotfix updates the Trend Micro Solution Platform service to version 6.6.1234 to support the VOneXbcUtility Engine and enhance configuration settings for agent and product identifiers.
This Hotfix updates the TrendAI Apex One Security Agent to support MQTT-driven XLogR token and logging URL renewal via TrendAI Vision One to ensure continuous data transmission to the Data Lake.
Trend Micro Apex One™ (Mac) as a Service
There are no enhancements for this Hotfix release.
Additional Information
Trend Micro Apex Central™ as a Service
No additional information available.Trend Micro Apex One™ as a Service
Security Agent version: 14.0.0.20898
Security Agent restart: Yes
Security Agent OS reboot: Not required for Security Agents are running build versions later than 10000.
Estimated size of network traffic (in terms of bandwidth) required for deployment:
32-bit Security Agent Hotfix = 294 MB
64-bit Security Agent Hotfix = 395 MB
Trend Micro Apex One™ (Mac) as a Service
No additional information available.
2. Documentation Set
-
The document set includes:
- Trend Micro Apex One™ as a Service documents
- Readme: Contains a list of known issues and may also contain late-breaking product information not found in the Online Help or printed documentation.
- Knowledge Base: An online database of problem-solving and troubleshooting information. It provides the latest information about known product issues. To access the Knowledge Base, go to the following website: http://esupport.trendmicro.com
- Trend Micro Apex Central™ as a Service documents
- Administrator's Guide: A PDF document that provides detailed instructions for how to configure and manage the Trend Micro Apex Central™ as a Service console and features.
- Data Protection Lists (Chapter 1 only): A PDF document that lists predefined data identifiers and templates for Data Loss Prevention.
- Widget and Policy Management Guide: Explains how to configure Dashboard widgets and Policy Management widgets on the Trend Micro Apex Central™ as a Service console.
- Automation Center: Online user guides and references that explain how to use the Apex Central Automation APIs: https://automation.trendmicro.com/apex-central/home
- Online Help: Provides "how to's", usage advice, and field-specific information. The Help is also accessible from the Trend Micro Apex Central™ as a Service console.
- Trend Micro Apex One™ server documents
- Administrator's Guide: A PDF document that discusses getting started information and Trend Micro Apex One™ server administration.
- Online Help: Provides "how to's", usage advice, and field-specific information. The Help is accessible from the Trend Micro Apex One™ server, agent, and Policy Server consoles, and from the OfficeScan Master Setup.
- Trend Micro Apex One™ (Mac) server documents
- Administrator's Guide: A PDF document that discusses getting started information and Trend Micro Apex One™ (Mac) server administration.
- Online Help: Provides "how to's", usage advice, and field-specific information for Trend Micro. The Help is also accessible from the Trend Micro Apex One™ as a Service console.
- Security Agent documents
- Trend Micro Apex One™ Security Agent Online Help: Discusses getting started information, Trend Micro Apex One™ Security Agent installation procedures, and Trend Micro Apex One™ Security Agent management.
- Trend Micro Apex One™ Security Agent Readme: Contains a list of known issues and may also contain late-breaking product information not found in the Online Help or printed documentation.
- Trend Micro Apex One™ (Mac) Security Agent Online Help: Discusses getting started information, Trend Micro Apex One™ (Mac) Security Agent installation procedures, and Trend Micro Apex One™ (Mac) Security Agent management.
Download the latest versions of the PDF documents and readme at our online documentation.
3. Post-installation Configuration
No post-installation steps are required.
NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product.
4. Known Issues
Trend Micro Apex Central™ as a Service
There are no known issues for this Hotfix release.
Trend Micro Apex One™ as a Service
There are no known issues for this Hotfix release.
Trend Micro Apex One™ (Mac) as a Service
There are no known issues for this Hotfix release.
5. Contact Information
Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products.
https://www.trendmicro.com/en_us/contact.html
NOTE: This information is subject to change without notice.
6. About Trend Micro
As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information.
Copyright 2026, Trend Micro Incorporated. All rights reserved.
Trend Micro, Trend Micro Apex Central, Trend Micro Apex One, Trend Micro Apex One (Mac) and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies.
7. License Agreement
Third-party licensing agreements can be viewed:
- By selecting the "About" option in the application user interface
- By referring to the "Legal" page of the Administrator's Guide