This Hotfix resolves the following issue(s):
When using the Security Agent Download page on Apex Central with on-premises Apex One Service Pack 1 Patch 5, the server dropdown may not display any available servers when Windows ARM64 (AArch64) is selected as the operating system.
Solution
This Hotfix resolves the issue.
When registering Apex One servers running the Korean, Italian, Spanish, Polish, or Russian language editions to Apex Central, the affected servers may not appear as available targets when deploying an OS License in the License Management console.
Solution
This Hotfix resolves the issue.
This Hotfix resolves the following issue(s):
The Log Deletion Schedule setting may be incorrectly changed from a weekly schedule to a daily schedule.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
An issue may cause policy deployment processes to remain in the memory queue indefinitely if the TrendAI Apex One Master Service restarts during policy deployment.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
After accessing the Agent Status screen in the TrendAI Apex One web console, an issue may cause the system to generate an Application Event (ID 900) in the Windows Event Log.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
Exporting and then re-importing root domain settings may cause Web Reputation, Predictive Machine Learning, and Behavior Monitoring settings to be disabled.
Solution
This Hotfix updates the TrendAI Apex One Server service to resolve the issue.
An issue related to data parsing may cause the system to include incorrect data in exported CSV files using the "Export Scan Exclusions" function in the TrendAI Apex One web console or the ExportInfo tool.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
An issue related to disk space thresholds in Data Loss Prevention (DLP) may prevent forensic file uploads in the TrendAI Apex One Server when disk space is low.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
An issue may cause an "Error converting data type nvarchar(max) to uniqueidentifier" exception when viewing Web Reputation Service (WRS) logs in the web console.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
When the TrendAI Apex One Server and Security Agent are installed on the same machine, the system may not create registry backup files correctly, preventing the Security Agent console from displaying.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
TrendAI Apex One Security Agents may report inconsistent Scheduled Scan settings in the management console after a policy is deployed using the "Apply to All" option.
Solution
This Hotfix updates the TrendAI Apex One Server to resolve the issue.
An issue in the URL filtering engine may cause the Common Client Solution Framework (CCSF) to become unresponsive, affecting system performance and preventing successful policy deployments.
Solution
This Hotfix updates the TrendAI Apex One Security Agent to resolve the issue.
The system may incorrectly display "(32-bit)" in the Windows Task Manager for TrendAI Apex One Security Agent binaries on 64-bit or ARM64 platforms.
Solution
This Hotfix updates the TrendAI Apex One Security Agent to resolve the issue.
When adding entries to the Behavior Monitoring exclusion list in the TrendAI Apex One Security Agent console, an issue related to Double-byte character set (DBCS) processing may prevent the system from applying the exclusions properly.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to resolve the issue.
High CPU usage and performance degradation may occur on endpoints with TrendAI Apex One Security Agent and Microsoft Purview Data Loss Prevention (DLP).
Solution
This Hotfix updates the Virus Scan Engine to include the Microsoft Purview DLP service process in its process exception list to resolve the issue.
The TrendAI Apex One Security Agent may detect potential threats on external USB drives even when the Device Control policy is configured to block access.
Solution
This Hotfix updates the TrendAI Apex One Security Agent to resolve the issue.
After moving TrendAI Apex One Security Agents configured as an Update Agent to a new server using the IpXfer tool, an issue related to root certificate mismatch may prevent successful pattern updates on TrendAI Apex One Security Agents.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to ensure the new certificate is correctly synchronized to the Update Agent's local update folders during the migration process.
An issue may cause File Reputation and Web Reputation services to appear as unavailable due to incorrect registry value processing and validation.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to resolve the issue.
An issue may prevent the system from installing TrendAI Apex One Security Agent on endpoints that require non-Azure Code Signing (ACS) support.
Solution
This Hotfix updates the TrendAI Apex One Security Agent program to resolve the issue.
A potential heap buffer overflow vulnerability (CVE-2026-48095) is found in the 7-Zip library used in TrendAI Apex One Security Agent.
Solution
This Hotfix updates the 7-Zip library to version 26.1 to resolve the issue.
The TrendAI Apex One Security Agent tray icon may be missing on multi-session Citrix or Virtual Desktop Infrastructure (VDI) hosts.
Solution
This Hotfix updates the TrendAI Apex One Security Agent service to resolve the issue.
There are no issues for this Hotfix release.
The following enhancements are included in this Hotfix:
This Hotfix updates the 7-zip component to 26.02.
This Hotfix updates the PHP library to 8.2.32.
The following enhancements are included in this Hotfix:
This Hotfix updates the Virus Scan Engine and Advanced Threat Scan Engine to version 26.550-1003.
This Hotfix updates the Behavior Monitoring Core Service and the Behavior Monitoring Core Driver to version 2.98.2220.
This Hotfix updates the Network Filtering Driver to version 1.0.0.548 to hide URLs in default logs.
This Hotfix updates the TrendAI Apex One Security Agent program to improve the traceability of the DLL monitoring state by ensuring related events are logged regardless of the configured debug level.
The following enhancements are included in this Hotfix:
This Hotfix updates the Apex One (Mac) Security Agent program to enhance the performance of the TmLoginMgr process.
This Hotfix updates the iCore module in Apex One (Mac) Security Agent to enhance product security.
This Hotfix updates multiple third-party libraries in Apex One (Mac) Security Server to enhance product security.
Security Agent version: 14.0.0.20957
Security Agent restart: Yes
Security Agent OS reboot: Not required for Security Agents are running build versions later than 10000.
Estimated size of network traffic (in terms of bandwidth) required for deployment:
32-bit Security Agent Hotfix = 294 MB
64-bit Security Agent Hotfix = 395 MB
Security Agent Version: 3.5.8241
Security Agent Restart Requirement: Not required
Estimated size of network traffic (in terms of bandwidth) required for deployment:
64-bit Security Agent Hotfix = 283MB
Additional Requirements: Enable web browser extension (https://success.trendmicro.com/en-US/solution/KA-0011156)
No post-installation steps are required.
NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product.
There are no known issues for this Hotfix release.
Known issues in this release:
Security Agent consoles running build 13.95 display an incorrect policy name. To resolve this issue, upgrade the Security Agent to 14.0. After the Security Agent contacts the server, the policy name displays correctly.
Off-premises and Security Agents in Independent mode cannot update the Certified Safe Software Pattern from external update sources.
Coexist mode Security Agents on endpoints with Windows Defender may experience installation issues or be unable to upload data to the Apex One server due to a file locking issue. To resolve this issue, add Endpoint Sensor (ESEServiceShell.exe and ESClient.exe) in the exclusions list of Windows Defender to prevent the locking issue.
After copying a file to a remote server using a relative path as the source, Apex One is unable to translate the relative path into the full system directory.
The quality of RCA analysis chain image files is reduced when viewing the files using Windows 10 Photo Viewer.
When attempting to start a Historical Investigation from the Attack Discovery Detections widget that includes Registry value name or Registry value data criteria, the Historical Investigation displays an error message if the length of the Registry value name exceeds 260 characters or the Registry value data exceeds 64 characters.
After updating the Attack Discovery Pattern file (tmesadp.ptn) on Security Agents, a database schema error may occur that causes the Endpoint Sensor feature to continuously report the same detections to the server during each synchronization. This causes duplicate records to display on the Apex Central server.
Root Cause Analysis email attachment results may also include temporary files created when the user saved the file.
The number of matched endpoints that display on a Root Cause Analysis chain may appear to be greater than the total if the Security Agent on an endpoint was uninstalled or no longer reports to the same managing server.
The Endpoint Sensor service may have high memory usage.
The Endpoint Sensor may have high peak CPU usage occasionally.
Endpoint Sensor has CPU peak during Windows Update phase.
The user or account name in ADE detection may be empty.
The EC module may stop responding while handling NULL data which may cause the ESEService and ADE functionality to behave abnormally.
In rare conditions, ESEService stops responding while unloading.
A time zone issue may cause the system to display different log generation time information in the web console. In the web console, the system displays the log generation time in the time zone of the Apex One server.
Known issues in this release:
After enabling the Scan Time Machine option for Manual Scan and Scheduled Scan, Apex One (Mac) cannot perform any actions (clean, quarantine, or delete) on detected malware threats due to a permission limitation in Mac OS. Configured scan actions are displayed as unsuccessful in the product logs.
When performing a historical investigation on Apex One (Mac) endpoints, the system replaces a slash (/) with a colon (:) in file names, preventing users from searching for file names that contain backslashes in investigation results.
To resolve this issue, use a colon (:) to search for the files.