<<<>>> Trend Micro Incorporated March 4th, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Deep Discovery Email Inspector 3.6 - GM English - Linux - 64 Bits Critical Patch Build 1191 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents ============================================================================== 1. Critical Patch Release Information 1.1 Resolved Known Issues 1.2 Enhancements 2. Documentation Set 3. System Requirements 4. Installation/Uninstallation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 7.1 Prior Hotfixes 8. Contact Information 9. About Trend Micro 10. License Agreement ============================================================================== 1. Critical Patch Release Information ============================================================================== 1.1 Resolved Known Issues ============================================================================ This Critical Patch resolves the following issue(s): Issue: Deep Discovery Email Inspector may not work normally after the Advanced Threat Scan Engine (ATSE) is updated. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: This critical patch ensures that Deep Discovery Email Inspector works normally with new ATSE versions. NOTE: Trend Micro recommends applying this critical patch as soon as possible to prevent issues with the Deep Discovery Email Inspector manager service and CMAgent after future ATSE updates. 1.2 Enhancements ============================================================================ There are no enhancements for this Critical Patch release. 2. Documentation Set ============================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com - Online Help: The Online Help contains an overview of features and key concepts, and information on configuring and maintaining the product. To access the Online Help, go to http://docs.trendmicro.com - Installation Guide (IG): The Installation Guide contains information on requirements and procedures for installing and deploying the product. - Administrator's Guide (AG): The Administrator's Guide contains an overview of features and key concepts, and information on configuring and maintaining the product. - Getting Started Guide (GSG): The Getting Started Guide contains product overview, installation planning, installation and configuration instructions, and basic information intended to get the product 'up and running'. - Support Portal: The Support Portal contains information on troubleshooting and resolving known issues. - To access the Support Portal, go to http://esupport.trendmicro.com 3. System Requirements ============================================================================== 1. Trend Micro Deep Discovery Email Inspector 3.6 GM Build 1186 - English - Linux - x64 4. Installation/Uninstallation ============================================================================== This section explains key steps for installing the Critical Patch. 4.1 Installing ============================================================================ To install: 1. Click "Administration > Product Updates > Hot Fixes / Patches". The "Install Hot Fix / Patch" screen appears. 2. Click "Browse" and select the "ddei_36_lx_en_criticalpatch_b1191.7z.tar" critical patch file. 3. Click "Install". 4. Verify that the critical patch has been installed successfully. a. Click "Administration > Product Updates > Hot Fixes / Patches". In the "History" table, check if the "Build" is "1191" and "Description" is "Hot Fix 1191". b. Choose the "About" option under "Help". c. Verify that the "Hot fix" number on the "About" page is "1191". 5. Clear the web browser cache. NOTES: * The program version for the device will NOT change after applying this critical patch. * Deep Discovery Email Inspector 3.6 GM restarts automatically after installing this critical patch. 4.2 Uninstalling ============================================================================ No uninstallation steps provided. 5. Post-installation Configuration ============================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 6. Known Issues ============================================================================== There are no known issues for this Critical Patch release. 7. Release History ============================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 7.1 Prior Hotfixes ============================================================================ Only this hotfix was tested for this release. Prior hotfixes were tested at the time of their release. [Hotfix 1189] Issue 1: When administrators use the StartTLS command for LDAP connection, the first bind runs before the StartTLS command. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This hotfix ensures that all operations run after the StartTLS command. Issue 2: An issue prevents Deep Discovery Email Inspector from adding stamps to certain types of email messages. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This hotfix resolves the issue to ensure that Deep Discovery Email Inspector can add stamps to email messages successfully. Issue 3: A user requests for a way to add a solution from Deep Discovery Email Inspector 2.6 to the current version. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: This hotfix adds the solution from version 2.6 to the current version. [Hotfix 1188] Issue: The email encryption function does not work because the email encryption backend server certificate has changed. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: This critical patch updates the email encryption module to ensure that the email encryption function works normally. 8. Contact Information ============================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ============================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2020, Trend Micro Incorporated. All rights reserved. Trend Micro, Deep Discovery Email Inspector, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ============================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/license-agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide