<<<>>> Trend Micro Incorporated January 17th, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) InterScan Messaging Security Virtual Appliance 9.1 - Patch 3 English - Linux - 64 Bits Critical Patch Build 1993 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents ============================================================================== 1. Critical Patch Release Information 1.1 Resolved Known Issues 1.2 Enhancements 2. Documentation Set 3. System Requirements 4. Installation/Uninstallation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 7.1 Prior Hotfixes 8. Contact Information 9. About Trend Micro 10. License Agreement ============================================================================== 1. Critical Patch Release Information ============================================================================== 1.1 Resolved Known Issues ============================================================================ This Critical Patch resolves the following issue(s): Issue: All outbound encrypted email messages mistakenly triggered scanning exceptions and were quarantined. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: This critical patch upgraded the CryptoSDK module and fixed this issue. 1.2 Enhancements ============================================================================ There are no enhancements for this Critical Patch release. 2. Documentation Set ============================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com - Online Help: The Online Help contains an overview of features and key concepts, and information on configuring and maintaining the product. To access the Online Help, go to http://docs.trendmicro.com - Installation Guide (IG): The Installation Guide contains information on requirements and procedures for installing and deploying the product. - Administrator's Guide (AG): The Administrator's Guide contains an overview of features and key concepts, and information on configuring and maintaining the product. - Getting Started Guide (GSG): The Getting Started Guide contains product overview, installation planning, installation and configuration instructions, and basic information intended to get the product 'up and running'. - Support Portal: The Support Portal contains information on troubleshooting and resolving known issues. - To access the Support Portal, go to http://esupport.trendmicro.com 3. System Requirements ============================================================================== 1. Trend Micro InterScan Messaging Security Virtual Appliance 9.1 Patch 3 Build 1960 - English - Linux - x64 4. Installation/Uninstallation ============================================================================== This section explains key steps for installing the Critical Patch. 4.1 Installing ============================================================================ To install: 1. Log on to the IMSVA management console. 2. Go to "Administration > Updates > System & Applications". 3. Select and upload the hotfix package (tar.gz). 4. After a few minutes, check the latest uploaded package information to make sure the management console has successfully uploaded the hotfix package to IMSVA. 5. If you have set up a group of IMSVA devices, select the parent device and click "Update". Wait for the parent device to finish updating, and then update all the child devices. 6. Wait for a few minutes and then log on to the IMSVA management console. 7. Go to "Administration > Updates > System & Applications". 8. Verify that the "OS version"/"Application version" values for all items in the "Current status" section match the hotfix version. 4.2 Uninstalling ============================================================================ To roll back to the previous build: 1. Log on to the IMSVA management console. 2. Go to "Administration > Updates > System & Applications". 3. Under "Host Name", click the name of the device you want to view. A summary screen appears showing the updates and related log information. 4. To remove an update, click "Rollback". 5. Post-installation Configuration ============================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 6. Known Issues ============================================================================== There are no known issues for this Critical Patch release. 7. Release History ============================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 7.1 Prior Hotfixes ============================================================================ There are no prior hotfixes. 8. Contact Information ============================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ============================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2020, Trend Micro Incorporated. All rights reserved. Trend Micro, InterScan Messaging Security Virtual Appliance, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ============================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/license-agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide