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  Trend Micro Incorporated                             January 23, 2020
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
       Trend Micro(TM) ServerProtect(TM) for NetApp(TM) Filers 5.8
                    Service Pack 1 Patch 2 Build 1281
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Note: This readme file was current as of the date above. However, all
        customers are advised to check Trend Micro's web site for
        documentation updates at:

        http://docs.trendmicro.com/

        Register online with Trend Micro within 30 days of installation
        to continue downloading new pattern files and product updates
        from the Trend Micro web site. Register during installation or
        online at:

        http://olr.trendmicro.com/


     Contents
     ===================================================================
     1.  About ServerProtect for NetApp Filers 5.8

         1.1 Overview of this Release

         1.2 Who Should Install this Release

     2.  What's New

         2.1 Enhancements

         2.2 Resolved Known Issues

     3.  Documentation Set

     4.  System Requirements

     5.  Installation/Uninstallation

         5.1 Installation

         5.2 Uninstallation

     6.  Post-Installation Configuration

     7.  Known Issues

     8.  Release History

     9.  Files Included in this Release

     10. Contact Information

     11. About Trend Micro

     12. License Agreement

     ===================================================================


  1. About ServerProtect for NetApp Filers
  ======================================================================

     ServerProtect for Network Appliance filers is designed to provide
     network-wide, comprehensive antivirus scanning for the Network 
     Appliance filer line of data storage systems.

     Managed through an intuitive and portable console, ServerProtect
     provides virus outbreak management, centralized virus scanning,
     virus pattern file updates, event reporting, and antivirus
     configuration.

     1.1 Overview of this Release
     ===================================================================

     ServerProtect for NetApp Filers 5.8 Service Pack 1 Patch 2 allows
     the Information Server to automatically update the Normal Server
     with the latest version.

     Patch 2 also upgrades the TMI CMAgent to an MCP CMAgent.

     1.2 Who Should Install this Release
     ===================================================================
     You should install this Patch if you are running ServerProtect 5.80
     for NetApp Filers Build 1075 or any higher version.    


  2. What's New
  ======================================================================
     NOTE: Please install this Patch before completing any procedure in
           this section (see "Installation").
 
     This Patch addresses the following issues and includes the 
     following enhancements:

     2.1 Enhancements
     ===================================================================
     The following enhancements are included in this release:
 
     Enhancement 1:  [Hotfix 1231 EN] [Hotfix 1232 JP]  
                     Virus Name Information - This patch enables 
                     ServerProtect 5.8 for Network Appliance Filers to
                     display the long virus names instead of the short 
                     virus names.

     Enhancement 2:  [Critical Patch 1245 EN]
                     Microsoft(TM) Windows(TM) Compatibility - This 
                     patch adds a special antivirus program 
                     compatibility registry key to the Normal Server 
                     and Information Server. Microsoft checks for this 
                     special registry key value on the computer before 
                     running the next Security Update for Windows.
     
     NOTE:           Microsoft KB4056892 was released in January 4, 2018 
                     and requires the new registry key installed before 
                     you can apply the update.
     
                     For more information about Microsoft KB4056892, 
                     refer to the following link: 
 
                     https://support.microsoft.com/en-us/help/4056892/
                          windows-10-update-kb4056892        
  
                     This registry is created automatically each time 
                     the spntsvc restarts even after this key has been 
                     deleted. 
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 2:    To disable this behavior:
     
                     a. Install this patch (see "Installation").
    
                     b. Open the Registry Editor.
    
                     c. Add the following key:
    
                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                              ServerProtect\CurrentVersion\SpntService
                        Key:  DisableSUVPCompat
                        Type: REG_DWORD
                        Value: 0x00000001
  
     Enhancement 3:  [Hotfix 1269 EN]  
                     Event Logs - This patch enables the Normal Server 
                     to generate scan fail logs for Manual/Scheduled 
                     Scans, Real-time Scans, and Netapp Storage Scans.
 
     Enhancement 4:  [SPNT Hotfix 1494 JP]
                     HTTPS Connection – This patch updates MCP SDK to 
                     version 5.0.0.2270, to enable it to provides 
                     several cipher suites when starting an HTTPS
                     connection.

     Enhancement 5:  [SPNT Hotfix 1518 JP]  
                     Event Logs - This patch enables ServerProtect to 
                     use an ellipsis (...) when displaying server names 
                     that are too long in logs.

     Enhancement 6:  [SPFS Hotfix 1179 JP]
                     Manual/Scheduled Scans - This patch allows users 
                     to set the sleep time between scanning each folder 
                     during a manual scan or scheduled scan. Adjusting 
                     this time interval can help balance ServerProtect 
                     for NetApp Filers's CPU usage with its scan speed.
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~                 
     Procedure 6:    To set the sleep time between scanning each folder 
                     during a manual scan or scheduled scan:

                     a. Install this patch (see "Installation").

                     b. Open the Registry Editor on the Normal Server.
                 
                     c. Add the following key and set the time interval in 
                        milliseconds.

                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                              ServerProtect\CurrentVersion\SpntService
                        Key:  ManualScanWaitTime
                        Type: DWORD
                        Value: The default value is "0", the unit is 
                                milliseconds

                     d. Restart the Normal Server service.

     Enhancement 7:  [SPFS Patch 1 1194 EN]                      
                     Real-Time Scan - This patch enables ServerProtect 
                     for NetApp Filers to exclude processes during 
                     real-time scans.                      
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 7:    To configure the Exclude Process List:

                     a. Install this patch (see "Installation").
   
                     b. Open the Registry Editor.
  
                     c. Add the following key:

                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                                ServerProtect\CurrentVersion\Engine\
                                Exception
                        Key:  ProcessList
                        Type: Multi-String Value
                        Value: specify the process full path to this 
                               ProcessList

                     d. Restart the Normal Server service. 

     Enhancement 8:  [SPFS Hotfix 1214 JP]  
                     Management Console - This patch enables the 
                     Information Server to verify the version 
                     information of any Management Console that attempts 
                     to connect to it. This helps ensure that the 
                     correct Management Console version connects to the 
                     Information Server.

     NOTE:           If your Management Console is not installed in the 
                     same path as the Information Server, please refer to 
                     Section 5.1 Installation for the steps to replace 
                     files for the Management Console.
                 
     Enhancement 9:  [SPFS Hotfix 1214 JP]  
                     Management Console - This patch enables the 
                     Information Server to display its version 
                     information in the Management Console middle tree 
                     control list by default.             
                  
     NOTE:           The Management Console will be able to connect only
                     to an Information Server with the same version.
      
     Enhancement 10: [SPFS Hotfix 1214 JP]
                     CMAgent - This patch enables CMAgent to keep its 
                     previous status (registered/unregistered) after a 
                     patch is applied.

     Enhancement 11: [SPFS Hotfix 1224 JP]
                     Event Logs - This patch adds an alert log for 
                     instances when the last manual scan or task scan 
                     did not complete normally.

     Enhancement 12: CMAgent - This patch changes the CMAgent service 
                     name in BIF content from "TrendMicro 
                     Infrastructure" to ServerProtectCMAgent".

     Enhancement 13: Notifications - This patch ensures that the action 
                     information is not truncated in "SNMP trap" and 
                     "Internet email" notifications that contain 
                     long virus names.
   
     Enhancement 14: CMAgent - This patch adds the "msvcr71.dll" library 
                     to the "[Product Folder]\Trend\SProtect" folder to 
                     ensure that the MCP CMAgent service is installed
                     successfully.
 
     Enhancement 15: This patch increases the ActiveUpdate session
                     timeout of the Management Console to 10 minutes.

     Enhancement 16: This patch enables the network send/receive timeout 
                     configuration for ActiveUpdate.                      
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 16:   To configure this feature:

                     a. Install this patch (see "Installation").
   
                     b. Open the Registry Editor.
  
                     c. Add the following key in Information Server:
                        32 bit OS:

                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                              ServerProtect\CurrentVersion\InformationServer

                        64 bit OS:
                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\
                              ServerProtect\CurrentVersion\InformationServer 
                        Key:  AUNetworkTimeout
                        Type: String(REG_SZ)
                        Value: timeout value(Seconds)

     Enhancement 17: This patch enables the network connection timeout
                     configuration for ActiveUpdate.                      
                     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Procedure 17:   To configure this feature:

                     a. Install this patch (see "Installation").
   
                     b. Open the Registry Editor.
  
                     c. Add the following key in the Information Server:

                        32 bit OS:
                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\
                              ServerProtect\CurrentVersion\InformationServer

                        64 bit OS:
                        Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\
                              TrendMicro\ServerProtect\CurrentVersion\
                              InformationServer 
                        Key:  AUConnectTimeout
                        Type: String(REG_SZ)
                        Value: timeout value(Seconds)

     Enhancement 18: This patch updates the Management Communication
                     Protocol (MCP) SDK to version 5.0.0.2363 to resolve
                     some vulnerabilities.
   

     2.2 Resolved Known Issues
     ===================================================================
     This patch resolves the following issues:

     Issue 1:     [Hotfix 1236 EN] [Hotfix 1237 JP]  
                  When ServerProtect 5.8 for Network Appliance Filers is 
                  installed on Microsoft Windows Server 2016, the wrong 
                  platform version appears on the Management Console.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 1:  This patch ensures that the correct platform version 
                  appears on the Management Console.

     Issue 2:     [Hotfix 1236 EN] [Hotfix 1237 JP]  
                  When ServerProtect 5.8 for Network Appliance Filers is 
                  installed on Microsoft Windows Server 2016 and 
                  registered to Trend Micro Control Manager(TM), the 
                  wrong operating system information appears on the 
                  Control Manager web console.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 2:  This patch ensures that the correct operating system
                  information appears on the Control Manager web 
                  console.

     Issue 3:     [Hotfix 1238 JP]  
                  After installing ServerProtect 5.80 for Network 
                  Appliance Filers Japanese Version Service Pack 1 
                  Patch 1, "StUpdate.exe" stops generating logs for 
                  pattern and engine updates.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 3:  This patch ensures that "StUpdate.exe" generates logs 
                  for pattern and engine updates.
   
     Issue 4:     [Hotfix 1239 JP] [Hotfix 1240 EN]   
                  After installing ServerProtect 5.80 for Network 
                  Appliance Filers Japanese Version Service Pack 1 
                  Patch 1, garbled characters appear in the "action" 
                  field of email alerts for virus detected by the RPC 
                  scanner.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 4:  This patch ensures that email alerts display 
                  information properly.

     Issue 5:     [Hotfix 1242 EN] [Hotfix 1243 JP]   
                  A protected computer may encounter blue screen of
                  death (BSoD) when certain virus pattern operations are 
                  called at the same time.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 5:  This patch adds the RWLock feature for certain VSAPI 
                  functions to make sure that these APIs do not call 
                  virus patterns at the same time.

     Issue 6:     [Hotfix 1244 JP]   
                  The "spntsvc.exe" service may stop unexpectedly while 
                  attempting to free the "NtApRpc.dll" library when the 
                  RPC scan threads are handling scan requests.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 6:  This patch enables ServerProtect for Network Appliance 
                  Filers to force RPC scan threads to exit in time when 
                  the "spntsvc.exe" service frees the "NtApRpc.dll" 
                  library.

     Issue 7:     [Hotfix 1257 EN] [Hotfix 1258 JP]   
                  ServerProtect for Network Appliance Filers cannot 
                  apply engine and pattern updates from 
                  Control Manager 7.0 because the PatchAgent component 
                  cannot be downloaded successfully.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 7:  This patch resolves the issue by adding the PatchAgent
                  information into the product profile that 
                  ServerProtect for Network Appliance Filers sends to 
                  Control Manager. This helps ensure that PatchAgent can 
                  be downloaded from Control Manager so that engine and 
                  pattern updates can be applied successfully.

     Issue 8:     [SPNT Hotfix 1465 EN]  
                  An issue prevents the exclusion extensions setting 
                  from working normally after the Normal Server 
                  restarts.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 8:  This patch resolves the issue to ensure that the 
                  exclusion extensions setting works normally.
   
     Issue 9:     [SPNT Hotfix 1473 JP]  
                  If the CMAgent service starts before the EarthAgent
                  service, the Normal Server may appear offline in the
                  Control Manager status bar even when it is actually 
                  online.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 9:  This patch enables CMAgent to continuously register to 
                  the Information Server while it starts up and to check
                  if the Module_Active task has been completed when the 
                  Information Server service starts. This helps ensure 
                  that the correct Normal Server status appears on the 
                  Control Manager status bar. 

     Issue 10:    [SPNT Hotfix 1518 JP]  
                  When the Information Server's home path is added to 
                  the scan exclusion folder, it will be deleted 
                  unexpectedly after ServerProtect downloads a component 
                  update.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 10: This patch ensures that the Information Server's home 
                  path is not deleted unexpectedly from the scan 
                  exclusion folder while ServerProtect downloads 
                  component updates.

     Issue 11:    [SPNT Hotfix 1521 JP]  
                  When the Information Server password is longer than
                  16 characters, silent installation fails.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 11: This patch ensures that silent installation proceeds
                  normally under the scenario described above.

     Issue 12:    [SPNT Hotfix 1524 JP]   
                  Normal Server silent installation fails on a target 
                  server running Windows Server 2016 if the 
                  corresponding source server (Information Server) was 
                  installed using any installation package released 
                  before ServerProtect 5.8 Repack 3.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 12: This patch ensures that users can silently install the
                  Normal Server on a target server running Windows 
                  Server 2016. 

     Issue 13:    [SPNT Hotfix 1528 JP]  
                  The status of a Normal Server appears as "service 
                  stop" on the Control Manager web console but the 
                  ServerProtect web console indicates that the Normal 
                  Server is working normally. 
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 13: This patch resolves the issue by adding a validity 
                  check when the MCP CMAgent receives the response for 
                  the CMD_REGISTER command from the Information Server.

     Issue 14:    [SPFS Hotfix 1126 EN]  
                  When the C-mode Filer has been removed or unregistered 
                  from ServerProtect for NetApp Filers but the scanner 
                  server is still configured in the C-mode Filer, 
                  AV-Connector will still send scan requests to 
                  ServerProtect for NetApp Filers. As a result, the 
                  C-mode Filer may stop responding.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 14: This patch enables the RPC Scanner in ServerProtect 
                  for NetApp Filers to reject requests from the 
                  AV-Connector if the filer has been removed or 
                  unregistered from ServerProtect for NetApp Filers.

     Issue 15:    [SPFS Hotfix 1126 EN]  
                  When the first action fails, the second action does 
                  not appear in email virus notifications.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 15: This patch ensures that the action description in 
                  email virus notifications are consistent with the 
                  information in the corresponding log records.

     Issue 16:    [SPFS Hotfix 1152 JP]  
                  Under certain conditions, a heap corruption issue 
                  triggers the Japanese version of ServerProtect for 
                  NetApp Filers 5.8 to stop unexpectedly while its 
                  spntsvc service attempts to send an email 
                  notification. 
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 16: This patch ensures that ServerProtect for NetApp 
                  Filers allocates enough memory to operate to prevent 
                  the heap corruption issue so it can send out email 
                  notifications normally.
   
     Issue 17:    [SPFS Hotfix 1163 JP]  
                  When ServerProtect for NetApp Filers scans files in a 
                  C-mode filer, it will request to set-up an SMB session 
                  each time it opens a file. As a result, it takes 
                  longer to scan files in C-mode filers.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 17: This patch enables all scan threads to establish a
                  persistent network connection for every C-mode filer 
                  address sent from the AV connector. This eliminates 
                  the need to set-up an SMB session each time 
                  ServerProtect for NetApp Filers opens a file in a 
                  C-mode filer for scanning.
   
     Issue 18:    [SPFS Hotfix 1169 EN]  
                  CMAgent stops responding when it receives certain 
                  abnormal commands.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 18: This patch enables CMAgent to handle abnormal 
                  commands.
   
     Issue 19:    [SPFS Hotfix 1205 EN]  
                  The Message Box notifications are disabled since 
                  Microsoft Windows Server 2008.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 19: This patch replaces the "NetMessageBufferSend" 
                  function with Windows Terminal Services (WTS) API to 
                  re-enable Message Box notifications on Windows 
                  Server 2008 and any later versions.
              
                  Please refer to the following KB link for more details 
                  on how to use this feature:
    
                  http://intkb.trendmicro.com/solution/
                    default.aspx?alttemplate=
                    esupportenhancesolution&mode=
                    preview&locale=en-US&solutionId=1120585 

     Issue 20:    [SPFS Hotfix 1214 JP]  
                  Sometimes, the SPNTSVC process stops unexpectedly 
                  because of an invalid memory access issue in 
                  "tmnotify.dll".
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 20: This patch resolves the issue by preventing the 
                  invalid memory access issue.

     Issue 21:    [SPFS Hotfix 1216 JP]  
                  Sometimes, the "Message-ID" column in notification 
                  email messages displays duplicate message IDs.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 21: This patch resolves the issue by ensuring that 
                  ServerProtect for NetApp Filers generates and assigns            
                  unique message IDs.

     Issue 22:    [SPFS Hotfix 1220 JP]  
                  ServerProtect for NetApp Filers cannot deploy pattern 
                  files if there is a "Program" file in the "C:" drive.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 22: This patch resolves the issue by ensuring that 
                  ServerProtect for NetApp Filers can deploy pattern 
                  files successfully.

     Issue 23:    [SPFS Hotfix 1226 EN]  
                  CMAgent sends incorrect operating system information 
                  to Control Manager when the current operating system 
                  is Windows Server 2019.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Solution 23: This patch makes sure that CMAgent submits the correct
                  operating system information to Control Manager.

     Issue 24:    [SPFS Hotfix 1243 EN]  
                  Sometimes, file scan fails on Network Appliance 
                  Cluster-Mode devices when the server name for 
                  ServerProtect for NetApp Filers contains lowercase 
                  letters.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
     Solution 24: This patch ensures that file scans are successful even 
                  when the server name for ServerProtect for NetApp 
                  Filers contains lowercase letters.

     Issue 25:    [SPFS Hotfix 1243 EN]   
                  A "The specified network password is not correct" 
                  error appears when users add devices with long domain 
                  names on the Management Console. 
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
     Solution 25: This patch resolves this issue by extending the size of
                  the array that holds domain names.
    
     Issue 26:    Management Console can't show Information Server's
                  version after Information Server restart. 
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
     Solution 26: This patch resolves this issue by refreshing version
                  after Information Server restart.
   
     Issue 27:    The Management Communication Protocol (MCP) CMAgent
                  installation fails when the system checks the
                  ServerProtect Information Server version. 
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
     Solution 27: This patch resolves this issue by adjusting the version
                  of the "earthagent.exe" function.


  3. Documentation Set
  ======================================================================
     To download or view electronic versions of the documentation set 
     for this product, go to http://docs.trendmicro.com

     In addition to this Readme file, the documentation set for this 
     product includes the following:

     - Online Help: The Online Help contains an overview of features
       and key concepts, and information on configuring and
       maintaining ServerProtect.

     - Getting Started Guide (GSG): The Getting Started Guide
       contains product overview, installation planning, installation
       and configuration instructions, and basic information intended
       to get ServerProtect "up and running". 

     - Support Portal: The Support Portal contains information on
       troubleshooting and resolving known issues.

       To access the Support Portal, go to 
       http://esupport.trendmicro.com


  4. System Requirements
  ======================================================================
     4.1 Normal Server
     ------------------
     * CPU: 2.5 GHz Intel(R) Pentium(TM) IV processor or 3.0 GHz EM64T
       Intel processor or 2.0 GHz AMD Athlon(TM) 64-bit processor
       (or equivalent)

     * DRAM: Minimum 1 GB, 2 GB recommended

     * Operating System:

       - Microsoft Windows Server 2003 Standard/Enterprise 
          Service Pack 2 or above (x86)
       - Microsoft Windows Server 2003 Standard/Enterprise 
          Service Pack 2 or above (x64)
       - Microsoft Windows Server 2003 R2 Standard/Enterprise 
          Service Pack 2 (x86)
       - Microsoft Windows Server 2003 R2 Standard/Enterprise 
          Service Pack 2 (x64)
       - Microsoft Windows Server 2008 Standard/Enterprise 
          Service Pack 2 (x86)
       - Microsoft Windows Server 2008 Standard/Enterprise 
          Service Pack 2 (x64)
       - Microsoft Windows Server 2008 R2 Standard/Enterprise 
          Service Pack 1 (x64)
       - Microsoft Windows 2008 Server Core
       - Microsoft Windows Server 2012 Foundation Edition
       - Microsoft Windows Server 2012 Essentials Edition
       - Microsoft Windows Server 2012 Standard Edition
       - Microsoft Windows Server 2012 Datacenter Edition
       - Microsoft Windows Storage Server 2012 Standard Edition
       - Microsoft Windows Storage Server 2012 Workgroup Edition
       - Microsoft Windows Server 2012 R2 Foundation Edition
       - Microsoft Windows Server 2012 R2 Essentials Edition
       - Microsoft Windows Server 2012 R2 Standard Edition
       - Microsoft Windows Server 2012 R2 Datacenter Edition
       - Microsoft Windows Storage Server 2012 R2 Standard Edition
       - Microsoft Windows Storage Server 2012 R2 Workgroup Edition
       - Microsoft Windows Server 2016 Standard Edition
       - Microsoft Windows Server 2016 Datacenter Edition  
       - Microsoft Windows Server 2016 Essentials Edition  
       - Microsoft Windows Storage Server 2016 Standard  
       - Microsoft Windows Storage Server 2016 Workgroup
	   - Microsoft Windows Server 2019 Standard Edition
	   - Microsoft Windows Server 2019 Datacenter Edition
	   - Microsoft Windows Server 2019 Essentials Edition
	   - Microsoft Windows Server IoT 2019

     * Disk Space: 1 GB

     * A CD-ROM drive if the installation is performed locally

     * Network protocols and services: TCP/IP, Microsoft Network and RPC
       services must be running on Windows Server family operating 
       system


     4.2 Information Server
     -----------------------
     * CPU: 3.0 GHz Intel Pentium IV processor or 3.0 GHz EM64T Intel
       processor or 2.0 GHz AMD Athlon 64-bit processor (or equivalent)

     * DRAM: Minimum 1 GB, 2 GB recommended

     * Operating System:

       - Microsoft Windows Server 2003 Standard/Enterprise 
          Service Pack 2 or above (x86)
       - Microsoft Windows Server 2003 Standard/Enterprise 
          Service Pack 2 or above (x64)
       - Microsoft Windows Server 2003 R2 Standard/Enterprise 
          Service Pack 2 (x86)
       - Microsoft Windows Server 2003 R2 Standard/Enterprise 
          Service Pack 2 (x64)
       - Microsoft Windows Server 2008 Standard/Enterprise 
          Service Pack 2 (x86)
       - Microsoft Windows Server 2008 Standard/Enterprise 
          Service Pack 2 (x64)
       - Microsoft Windows Server 2008 R2 Standard/Enterprise 
          Service Pack 1 (x64)
       - Microsoft Windows 2008 Server Core
       - Microsoft Windows Server 2012 Foundation Edition
       - Microsoft Windows Server 2012 Essentials Edition
       - Microsoft Windows Server 2012 Standard Edition
       - Microsoft Windows Server 2012 Datacenter Edition
       - Microsoft Windows Storage Server 2012 Standard Edition
       - Microsoft Windows Storage Server 2012 Workgroup Edition
       - Microsoft Windows Server 2012 R2 Foundation Edition
       - Microsoft Windows Server 2012 R2 Essentials Edition
       - Microsoft Windows Server 2012 R2 Standard Edition
       - Microsoft Windows Server 2012 R2 Datacenter Edition
       - Microsoft Windows Storage Server 2012 R2 Standard Edition
       - Microsoft Windows Storage Server 2012 R2 Workgroup Edition
       - Microsoft Windows Server 2016 Standard Edition
       - Microsoft Windows Server 2016 Datacenter Edition  
       - Microsoft Windows Server 2016 Essentials Edition  
       - Microsoft Windows Storage Server 2016 Standard  
       - Microsoft Windows Storage Server 2016 Workgroup
	   - Microsoft Windows Server 2019 Standard Edition
	   - Microsoft Windows Server 2019 Datacenter Edition
	   - Microsoft Windows Server 2019 Essentials Edition
	   - Microsoft Windows Server IoT 2019

     * Disk Space: 1 GB

     * A CD-ROM drive if the installation is performed locally

     * Network protocols and services: TCP/IP, Microsoft Network, and
       RPC services must be running on Windows Server family operating 
       system

     * The services listed above must be running on the installed
       machine. Trend Micro recommends an allocated bandwidth usage of
       minimum 128 Kilobytes per second to optimize deployment of
       component updates between ServerProtect Information Server and
       Normal Server. If RPC communication malfunctions over either the
       Named Pipe protocol or TCP, ServerProtect 5.8 will automatically
       switch from the non-functioning protocol to the other. To manage
       the Windows Server, an Information Server must be installed.

     * For ActiveUpdate 2.8, additional 3 GB disk space is required if
       Smart Duplicate is enabled. In this case, the cached pattern
       number must be set to the value of 14.


     4.3 Management Console
     -----------------------
     * CPU: 2.5 GHz Intel Pentium IV processor or 3.0 GHz EM64T Intel
       processor or 2.0 GHz AMD Athlon 64-bit processor (or equivalent)

     For Server Environment:

     * DRAM: Minimum 1 GB, 2 GB recommended

     * Operating System:

       - Microsoft Windows Server 2003 Standard/Enterprise 
          Service Pack 2 or above (x86)
       - Microsoft Windows Server 2003 Standard/Enterprise 
          Service Pack 2 or above (x64)
       - Microsoft Windows Server 2003 R2 Standard/Enterprise 
          Service Pack 2 (x86)
       - Microsoft Windows Server 2003 R2 Standard/Enterprise 
          Service Pack 2 (x64)
       - Microsoft Windows Server 2008 Standard/Enterprise 
          Service Pack 2 (x86)
       - Microsoft Windows Server 2008 Standard/Enterprise 
          Service Pack 2 (x64)
       - Microsoft Windows Server 2008 R2 Standard/Enterprise 
          Service Pack 1 (x64)
       - Microsoft Windows Server 2012 Foundation Edition
       - Microsoft Windows Server 2012 Essentials Edition
       - Microsoft Windows Server 2012 Standard Edition
       - Microsoft Windows Server 2012 Datacenter Edition
       - Microsoft Windows Storage Server 2012 Standard Edition
       - Microsoft Windows Storage Server 2012 Workgroup Edition
       - Microsoft Windows Server 2012 R2 Foundation Edition
       - Microsoft Windows Server 2012 R2 Essentials Edition
       - Microsoft Windows Server 2012 R2 Standard Edition
       - Microsoft Windows Server 2012 R2 Datacenter Edition
       - Microsoft Windows Storage Server 2012 R2 Standard Edition
       - Microsoft Windows Storage Server 2012 R2 Workgroup Edition
       - Microsoft Windows Server 2016 Standard Edition
       - Microsoft Windows Server 2016 Datacenter Edition  
       - Microsoft Windows Server 2016 Essentials Edition  
       - Microsoft Windows Storage Server 2016 Standard  
       - Microsoft Windows Storage Server 2016 Workgroup
	   - Microsoft Windows Server 2019 Standard Edition
	   - Microsoft Windows Server 2019 Datacenter Edition
	   - Microsoft Windows Server 2019 Essentials Edition
	   - Microsoft Windows Server IoT 2019

     For Client Environment:

     * DRAM: Minimum 512 MB, 1 GB recommended

     * Operating System:

       - Microsoft Windows XP Professional Service Pack 2 or 
          Service Pack 3 (x86)
       - Microsoft Windows XP Professional Service Pack 2 or 
          Service Pack 3 (x64)
       - Microsoft Windows Vista Business/Enterprise/Ultimate 
          Service Pack 1 (x86)
       - Microsoft Windows Vista Business/Enterprise/Ultimate 
          Service Pack 1 (x64)
       - Microsoft Windows 7 Professional/Enterprise/Ultimate 
          Service Pack 1 (x86)
       - Microsoft Windows 7 Professional/Enterprise/Ultimate 
          Service Pack 1 (x64)
       - Microsoft Windows 8/Windows 8 Pro/Windows 8 Enterprise 32-bit
       - Microsoft Windows 8/Windows 8 Pro/Windows 8 Enterprise 64-bit
       - Microsoft Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 
          32-bit
       - Microsoft Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 
          64-bit
       - Microsoft Windows 10/Windows 10 Pro/Windows 10 Enterprise 
          32-bit
       - Microsoft Windows 10/Windows 10 Pro/Windows 10 Enterprise 
          64-bit

     * Disk Space: 500 MB

     * A monitor with resolution of 1024x768 or higher
 
     * A CD-ROM drive

     * Network protocols and services: TCP/IP, Microsoft Network, and 
       RPC services must be running on Windows Server family operating 
       system


     4.4 NetApp Filer and Hitachi NAS
     ----------------------------------------------------------
     To communicate with ServerProtect, the virus scan function must be
     enabled on the NetApp Filer and Hitachi NAS.

     The NetApp Filer proprietary operating system:
     - Data ONTAP 7.x Series
     - Data ONTAP 8.x Series 7-Mode
     - Data ONTAP 8.x Series Cluster-Mode
     - Data ONTAP 9.x Series Cluster-Mode
     - ONTAP Select 9.x Series Cluster-Mode

     NOTE: A NetApp Cluster-Mode AVShim (called by NetApp as Clustered
           Data ONTAP Antivirus Connector) cannot be deployed on Windows 
           Server 2003 but must be installed on the same computer with 
           the Normal Server. If you want to use a Cluster-Mode AVShim, 
           install the Normal Server on a Windows operating system later 
           than Windows Server 2003.

     Hitachi NAS:
     - HNAS firmware 7.0.x
     - HNAS firmware 8.1.x
     - HNAS firmware 10.x/11.x/12.x

     For optimal scanning performance, Trend Micro recommends the
     connection between NetApp filer or Hitachi NAS and a Scan Server to
     have a bandwidth of at least 1 Gigabit per second.

     NOTE: The Scan Server must be located in the same domain as
           Hitachi NAS to correctly support the virus scan option.


  5. Installation/Uninstallation
  ======================================================================
  
     5.1 Installation
     ===================================================================
     To apply this Patch from the same computer as the Information
     Server:
   
     1. Close the Management Console. If this is not running at the time
        of installation, proceed with the next step.
		
     2. If your Information Server are running Windows Server 2008 R2
        or below, install x86 version of "Microsoft Visual C++ 2005
        Service Pack 1 Redistributable Package MFC Security Update"
        on your Information Servers before applying this patch. Download the
        Microsoft package from the following location:
        https://www.microsoft.com/en-us/download/details.aspx?id=26347

     3. Copy the "spnaf_580_win_en_sp1_p2_b1281.exe" patch installation 
        file to a temporary folder.
   
     4. Run the Patch file. The license screen appears.
   
     5. If you disagree with the terms of the legal agreement, choose 
        the "I do not agree with the terms of the legal agreement." 
        option and click "Cancel" to abort the installation. Otherwise, 
        choose the "I accept the terms of the legal agreement" and 
        click "Next". The "readme" appears.

     5. Read the contents of the readme carefully and click "Install".
        A message-box may appear to remind you that the Trend Micro 
        Infrastructure (TMI) CMAgent will be migrated to MCP CMAgent 
        only when the TMI CMAgent is installed on the Information 
        Server.

     6. If you prefer not to upgrade the TMI CMAgent to the MCP CMAgent,
        click "No" and the installation aborts. Otherwise, click "Yes".
      
        NOTES:
        
        - Once the TMI CMAgent is installed on the Information Server, 
          the TMI agent will be automatically upgraded to the MCP
          CMAgent.
        
        - If the TMI CMAgent is not installed on the Information Server,
          or MCP CMAgent is not installed on the Information Server, a 
          "Trend Micro strongly recommends installing MCP CMAgent for 
          ServerProtect. Click "Yes" to install the MCP CMAgent now, or 
          click "No" to install it later." message box appears after 
          copying all patch files. If you want to install the MCP 
          CMAgent click "Yes", otherwise, click "No".

          The "MCP_CMAgent.exe" installation package will be copied to 
          the ".\SProtect\SMS\CMAgent\" folder. You can run the package
          to install the MCP CMAgent.

        - The Information Server deploys the Patch to Normal Servers 
          30 seconds after the installation is completed and restarts 
          the ServerProtect services.

          If the installation does not complete successfully, contact 
          Trend Micro technical support.
   
     To apply this Patch to a Management Console that is not associated
     with the computer hosting the Information Server:
   
     1. Apply the Patch to the Information Server. 
   
     2. Close the Management Console. 
   
     3. Go to the Management Console home directory and backup the 
        following files to another location.

        - admin.exe
        - Adm_enu.dll
        - AgentClient.dll
        - ADM_ENU.chm
        - spuninst.exe
        - spuninstrc.DLL

     4. On the Information Server, copy the following files from the
        Information Server home directory to the Management Console home 
        directory to overwrite the local files.

        - admin.exe
        - Adm_enu.dll
        - AgentClient.dll
        - ADM_ENU.chm
        - spuninst.exe
        - spuninstrc.DLL


     5.2 Uninstallation
     ===================================================================
     To roll back to the previous build:
     
     5.2.1 Uninstallation of Information Server and Normal Server
     -------------------------------------------------------------------

     1. On the Normal Server, run the following Shell command to stop
        the Normal Server service:

        net stop spntsvc

     2. On the Information Server, run the following Shell command to
        stop the Information Server service:

        net stop earthagent

     3. On the Information Server, run the following Shell command to
        stop the CMAgent service:

        net stop ServerProtectCMAgent

     4. On the Normal Server, rename the backup files in the
        ServerProtect home directory and use them to replace the
        current files. The names of the backup files have "bak" in
        the extension.

     5. On the Information Server, open the Information Server's home
        directory and copy the files from the 
        ".\backup_sp1_p2\filegroup10" folder to the current directory.

     6. On the Information Server, open CMAgent's home directory and
        copy the files from the "..\backup_sp1_p2\filegroup103" folder to 
        the current directory.

     7. On the Information Server,
        a. Open "Agent.ini" in CMAgent's home directory.
        b. Set the "Agent_BuildNumber" key in the "Common" section
           to the previous version.
        c. Set the "Agent_Version" key in the "Common" section to the
           previous version.
        d. Open "Product.ini" in CMAgent's home directory.
        e. Set the "UpdateInfo" key in the "Product_Info" section to 1.
        f. Set the "MenuVersion" key in the "Product_Info" section to
           the previous version.
           The previous version can be checked in the following file:
           .\backup_sp1_p2\filegroup103\ProductUI.zip\ProductInfo.xml

     8. On the Normal Server, run the following command to start the
        Normal Server service:

        net start spntsvc

     9. On the Information Server, run the following command to start
        the Information Server service:

        net start earthagent

     10.On the Information Server, run the following command to start
        the CMAgent service:

        net start ServerProtectCMAgent   


     5.2.2 Uninstallation of MCP CMAgent
     -------------------------------------------------------------------
     Since the previous TMI CMAgnet will not be supported any longer,
     Trend Micro does NOT recommend uninstalling MCP CMAgent.

     
     5.2.3 Uninstalling the Management Console
     -------------------------------------------------------------------
     NOTE: It is not necessary to rollback the Management Console 
           separately. You should rollback the Management Console only 
           when it is not installed on the same machine as the 
           Information Server.

     1. On Management Console, open the backup directory of the 
        following files in the installation section:

        - admin.exe
        - Adm_enu.dll
        - AgentClient.dll
        - ADM_ENU.chm
        - spuninst.exe
        - spuninstrc.DLL

     2. Copy the files in the list above to the Management Console home 
        directory to overwrite the local files.


  6. Post-installation Configuration
  ======================================================================
     No post-installation steps are required.

     NOTE: Trend Micro recommends that you update your scan engine and  
           virus pattern files immediately after installing the product.


  7. Known Issues
  ======================================================================
  
     7.1 Empty domains are not displayed in Control Manager.
     ===================================================================
         Empty domain information is not updated to the Control Manager
         server, and therefore will not be displayed on the
         Control Manager server.

     7.2 Previous versions of the ServerProtect Management Console
         cannot be used to manage the ServerProtect 5.8 Information
         Server.
     ===================================================================
         The version used for the Management Console must be the same as
         the version used for the Information Server.

     7.3 The ServerProtect 5.8 Management Console cannot be used to 
         manage previous versions of the ServerProtect Information 
         Server.
     ===================================================================
         The version used for the Management Console must be the same as
         the version used for the Information Server.

     7.4 Control Manager cannot manage ServerProtect normally when the
         Information Server version is 5.8 and the Normal Server version
         is 5.62.
     ===================================================================
         When the Information Server is upgraded to version 5.8 from 
         5.62 and the Normal Server that is managed by this Information 
         Server is still in version 5.62, Control Manager will not be 
         able to manage the ServerProtect 5.62 Normal Server normally.

     7.5 Macro viruses are treated as file viruses.
     ===================================================================
         Macro viruses may be treated as file viruses even if the action
         against macro viruses is specified in "Set Virus Action". This 
         occurs because the virus scan engine considers some kinds of 
         macro viruses as file viruses. The "Virus type" for these macro
         viruses displays as "File viruses" in the "detailed 
         information" of virus logs.

     7.6 The CMAgent installation package cannot support domain names
         in Unicode character format.
     ===================================================================
         If the domain name is in Unicode format, the CMAgent displays 
         the "Call to RegDBQueryKey failed" error message.


  8. Release History
  ======================================================================
     Previous releases include the following:

     - ServerProtect for NetApp Filers 5.31, September 10, 2001
     - ServerProtect for NetApp Filers 5.60, October 7, 2003
     - ServerProtect for NetApp Filers 5.61, December 22, 2003
     - ServerProtect for NetApp Filers 5.62, September 6, 2005
     - ServerProtect for NetApp Filers 5.8, March 1, 2010
     - ServerProtect for NetApp Filers 5.80 Service Pack 1, May 27, 2014
     - ServerProtect for NetApp Filers 5.80 Service Pack 1 Patch 1, 
       February 16, 2016


  9. Files Included in this Release
  ======================================================================

     Module Filename                              Build No.
     -------------------------------------------------------------------
     Management Console
        Admin.exe                                 5.80.0.1281
        AgentClient.dll                           5.80.0.1281
        Adm_enu.dll                               5.80.0.1281
        ADM_ENU.chm                               n/a
        spuninst.exe                              5.80.0.1281
        spuninstrc.DLL                            5.80.0.1281

     Information Server
        AgentClient.dll                           5.80.0.1281
        CheckEVC.dll                              5.80.0.1281
        DeployTool.exe                            5.80.0.1281
        EarthAgent.exe                            5.80.0.1281
        EventMsg2.dll                             5.80.0.1281
        GetRemoteVer.dll                          5.80.0.1281
        msvcr71.dll                               7.10.3052.4
        Notification.dll                          5.80.0.1281
        Quarantine.exe                            5.80.0.1281
        RemoteInstall.exe                         5.80.0.1281
        StCommon.dll                              5.80.0.1281
        StHotfix.exe                              5.80.0.1281
        StRpcCln.dll                              5.80.0.1281
        StUpdate.exe                              5.80.0.1281
        TmNotify.dll                              5.80.0.1281  
        _Setup.dll                                12.0.0.49974
        data1.cab                                 n/a
        data1.hdr                                 n/a
        data2.cab                                 n/a 
        ISSetup.dll                               12.0.0.58851
        setup.exe                                 12.0.0.58849
        setup.inx                                 n/a
        spuninst.exe                              5.80.0.1281
        spuninstrc.DLL                            5.80.0.1281

     32-bit Normal Server
        AgRpcCln.dll                              5.80.0.1281
        CheckEVC.dll                              5.80.0.1281
        GetRemoteVer.dll                          5.80.0.1281
        Quarantine.exe                            5.80.0.1281
        SP5NSlst.ini                              n/a
        spuninst.exe                              5.80.0.1281
        spuninstrc.dll                            5.80.0.1281
        StHotfix.exe                              5.80.0.1281
        StRpcCln.dll                              5.80.0.1281
        TmOpp.dll                                 5.80.0.1281
        eng50.dll                                 5.80.0.1281
        LogMaster.dll                             5.80.0.1281
        Notification.dll                          5.80.0.1281
        NtApRPC.dll                               5.80.0.1281
        LogViewer.exe                             5.80.0.1281
        DCE.dll                                   5.80.0.1281
        StRpcSrv.dll                              5.80.0.1281
        SpntSvc.exe                               5.80.0.1281
        StUpdate.exe                              5.80.0.1281     
        StCommon.dll                              5.80.0.1281
        SPCommonLog.dll                           5.80.0.1281
        SPLog.conf                                5.80.0.1281
        log4cxx.dll                               5.80.0.1281
        EventMsg2.dll                             5.80.0.1281
        AgentClient.dll                           5.80.0.1281
        StOPP.exe                                 5.80.0.1281
        TmNotify.dll                              5.80.0.1281 
        LogDb.dll                                 5.80.0.1281
        LogDbTool.dll                             5.80.0.1281


     64-bit Normal Server
        AgRpcCln.dll                              5.80.0.1281
        CheckEVC.dll                              5.80.0.1281
        GetRemoteVer.dll                          5.80.0.1281
        Quarantine.exe                            5.80.0.1281
        SP5NSlst.ini                              n/a
        spuninst.exe                              5.80.0.1281
        spuninstrc.dll                            5.80.0.1281
        StHotfix.exe                              5.80.0.1281
        StRpcCln.dll                              5.80.0.1281
        TmOpp.dll                                 5.80.0.1281
        eng50.dll                                 5.80.0.1281
        LogMaster.dll                             5.80.0.1281
        Notification.dll                          5.80.0.1281
        NtApRPC.dll                               5.80.0.1281
        LogViewer.exe                             5.80.0.1281
        DCE.dll                                   5.80.0.1281
        StRpcSrv.dll                              5.80.0.1281
        SpntSvc.exe                               5.80.0.1281
        StUpdate.exe                              5.80.0.1281    
        StUpdate_32.exe                           5.80.0.1281   
        StCommon.dll                              5.80.0.1281
        SPCommonLog.dll                           5.80.0.1281
        SPLog.conf                                5.80.0.1281
        log4cxx.dll                               5.80.0.1281
        EventMsg2.dll                             5.80.0.1281
        AgentClient.dll                           5.80.0.1281
        StOPP.exe                                 5.80.0.1281
        TmNotify.dll                              5.80.0.1281 
        LogDb.dll                                 5.80.0.1281
        LogDbTool.dll                             5.80.0.1281
     
     Control Manager Agent
        libMRF_AP.dll                             1.12.0.1156
        libMRF_CM.dll                             1.12.0.1156
        libMRF_Common.dll                         1.12.0.1156
        libMRF_DM.dll                             1.12.0.1156
        libMRF_Entity.dll                         1.12.0.1156
        libTMI_DataMarshal.dll                    1.12.0.1156
        mrf.exe                                   1.12.0.1156
        MRF_CM.dll                                1.12.0.1156
        Entitymain.exe                            2.50.0.1411
        EN_Utility.dll                            2.50.0.1411
        LibEN_Conf.dll                            2.50.0.1411
        LibEN_Logger.dll                          2.50.0.1411
        libEN_SendLog.dll                         2.50.0.1411
        libEN_Product.dll                         5.80.0.1281
        Uninst.dll                                5.80.0.1281

     Normal Server Hot Fix File
        Hotfix.ini                                n/a

     MCP CMAgent
        ProductLibrary.dll                        5.80.0.1281
        CMAgent.exe                               5.80.0.1281
        ProductUI.zip                             n/a
        cgiCmdNotify.exe                          5.0.0.2363
        En_BlobConvertUtility.dll                 5.0.0.2363
        En_I18N.dll                               5.0.0.2363
        En_Utility.dll                            5.0.0.2363
        libapr-1.dll                              1.1.1.0
        libcurl.dll                               7.66.0.0
        libeay32.dll                              1.0.2.20
        ssleay32.dll                              1.0.2.20
        SSO_PKIHelper.dll                         5.0.0.2363
        TrendAprWrapperDll.dll                    5.0.0.2363
        zlib.dll                                  1.2.3.0
        CMAgentLog.dll                            5.80.0.1281
        MySplashScreen.dll                        5.80.0.1281

     Patch Files
        Tmpatch.exe                               2.2.0.1057
        Setup.ini                                 n/a
        readme.txt                                n/a
        license.txt                               n/a 


  10. Contact Information
  ======================================================================
     A license to Trend Micro software usually includes the right to
     product updates, pattern file updates, and basic technical support
     for one (1) year from the date of purchase only. After the first
     year, you must renew Maintenance on an annual basis at Trend
     Micro's then-current Maintenance fees.

     Contact Trend Micro via fax, phone, and email, or visit our website
     to download evaluation copies of Trend Micro products.

     http://www.trendmicro.com/us/about-us/contact/index.html

     NOTE: This information is subject to change without notice.


  11. About Trend Micro
  ======================================================================
     Smart, simple, security that fits

     As a global leader in IT security, Trend Micro develops innovative
     security solutions that make the world safe for businesses and
     consumers to exchange digital information.

     Copyright 2019, Trend Micro Incorporated. All rights reserved.

     Trend Micro, ServerProtect, Control Manager, and the t-ball logo 
     are trademarks of Trend Micro Incorporated and are registered in 
     some jurisdictions. All other marks are the trademarks or 
     registered trademarks of their respective companies.


  12. License Agreement
  ======================================================================
     View information about your license agreement with Trend Micro at:
     www.trendmicro.com/us/about-us/legal-policies/license-agreements/

     Third-party licensing agreements can be viewed:

     - By selecting the "About" option in the application user interface

     - By referring to the "Legal" page of the Administrator's Guide