<<<>>> Trend Micro Incorporated August 19, 2021 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) ServerProtect(TM) for EMC(R) Celerra(TM) 5.8 Critical Patch - Build 1577 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents ==================================================== 1. Overview of this Critical Patch Release 1.1 Resolved Known Issues 1.2 Enhancements 1.3 Files Included in This Release 2. Documentation Set 3. System Requirements 4. Installation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreement ==================================================== 1. Overview of this Critical Patch Release ======================================================================= 1.1 Resolved Known Issues ==================================================================== This critical patch resolves the following issues: Issue 1: [SPNT JP Hotfix 1574] Sometimes, users cannot successfully add a freshly-installed Normal Server to an Information Server with a higher version. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This critical patch resolves this issue. Issue 2: [SPNT JP Hotfix 1574] Sometimes, when a pattern or engine update runs during a scheduled scan or manual scan, and fails, some related files remain locked. This can cause the Normal Server to stop responding. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This critical patch resolves this issue by enabling ServerProtect to release locked resources completely after a pattern or engine update fails. 1.2 Enhancements ==================================================================== This critical patch includes the following enhancement: Enhancement: This critical patch removes some vulnerabilities from ServerProtect. 1.3 Files Included in This Release ==================================================================== A. Files for Current Issue -------------------------------------------------------------------- Module File Name Build No. ----------------------------------------------------------------- 32-bit Normal Server Eng50.dll 5.80.0.1577 StUpdate.exe 5.80.0.1577 spuninst.exe 5.80.0.1577 64-bit Normal Server Eng50.dll 5.80.0.1577 StUpdate.exe 5.80.0.1577 spuninst.exe 5.80.0.1577 Information Server EarthAgent.exe 5.80.0.1577 spuninst.exe 5.80.0.1577 Management Console Admin.exe 5.80.0.1577 spuninst.exe 5.80.0.1577 MCP CMAgent ProductLibrary.dll 5.80.0.1577 B. Files for Previous Issues -------------------------------------------------------------------- Module File Name Build No. ----------------------------------------------------------------- 32-bit Normal Server LogMaster.dll 5.80.0.1577 LogViewer.exe 5.80.0.1577 NtApRPC.dll 5.80.0.1577 SpntSvc.exe 5.80.0.1577 StRpcSrv.dll 5.80.0.1577 AgentClient.dll 5.80.0.1577 Build.exe 2.86.0.1113 cert5.db n/a ciuas32.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 eng50.dll 5.80.0.1577 expapply.dll 8.4.2.0 expbuild.dll 8.4.2.0 icrcauapi.dll 2.5.0.1115 liblwtpciu32.dll 1.0.0.1005 Patch.exe 2.86.0.1113 patchbld.dll 12.21.0.0 patchw32.dll 12.21.0.0 psmc.dll 8.4.2.0 StUpdate.exe 5.80.0.1577 TmUpdate.dll 2.86.0.1113 x500.db n/a Notification.dll 5.80.0.1577 StCommon.dll 5.80.0.1577 StOPP.exe 5.80.0.1577 TmNotify.dll 5.80.0.1577 EventMsg2.dll 5.80.0.1577 LogDb.dll 5.80.0.1577 LogDbTool.dll 5.80.0.1577 SPCommonLog.dll 5.80.0.1577 SPLog.conf 5.80.0.1577 log4cxx.dll 5.80.0.1577 DCE.dll 5.80.0.1577 spuninst.exe 5.80.0.1577 Spuninstrc.dll 5.80.0.1577 StRpcCln.dll 5.80.0.1577 TmOpp.dll 5.80.0.1577 SP5NSLst.ini n/a tsc.exe 7.5.0.1152 64-bit Normal Server LogMaster.dll 5.80.0.1577 LogViewer.exe 5.80.0.1577 NtApRPC.dll 5.80.0.1577 SpntSvc.exe 5.80.0.1577 StRpcSrv.dll 5.80.0.1577 AgentClient.dll 5.80.0.1577 Build.exe 2.86.0.1113 cert5.db n/a ciuas32.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 eng50.dll 5.80.0.1577 expapply.dll 8.4.2.0 expbuild.dll 8.4.2.0 icrcauapi.dll 2.5.0.1115 liblwtpciu32.dll 1.0.0.1005 Patch.exe 2.86.0.1113 patchbld.dll 12.21.0.0 patchw32.dll 12.21.0.0 psmc.dll 8.4.2.0 StUpdate.exe 5.80.0.1577 StUpdate_32.exe 5.80.0.1577 TmUpdate.dll 2.86.0.1113 x500.db n/a Notification.dll 5.80.0.1577 StCommon.dll 5.80.0.1577 StOPP.exe 5.80.0.1577 TmNotify.dll 5.80.0.1577 EventMsg2.dll 5.80.0.1577 LogDb.dll 5.80.0.1577 LogDbTool.dll 5.80.0.1577 SPCommonLog.dll 5.80.0.1577 SPLog.conf 5.80.0.1577 log4cxx.dll 5.80.0.1577 DCE.dll 5.80.0.1577 spuninst.exe 5.80.0.1577 Spuninstrc.dll 5.80.0.1577 StRpcCln.dll 5.80.0.1577 TmOpp.dll 5.80.0.1577 SP5NSLst.ini n/a tsc.exe 7.5.0.1152 tsc64.exe 7.5.0.1152 Management Console Adm_enu.dll 5.80.0.1577 AgentClient.dll 5.80.0.1577 Admin.exe 5.80.0.1577 expapply.dll 8.4.2.0 expbuild.dll 8.4.2.0 icrcauapi.dll 2.5.0.1115 liblwtpciu32.dll 1.0.0.1005 Patch.exe 2.86.0.1113 patchbld.dll 12.21.0.0 patchw32.dll 12.21.0.0 psmc.dll 8.4.2.0 StUpdate.exe 5.80.0.1577 TmUpdate.dll 2.86.0.1113 x500.db n/a spuninst.exe 5.80.0.1577 Spuninstrc.dll 5.80.0.1577 ADM_ENU.chm n/a Information Server AgentClient.dll 5.80.0.1577 EarthAgent.exe 5.80.0.1577 _Setup.dll 12.0.0.49974 data1.cab n/a data1.hdr n/a data2.cab n/a GetRemoteVer.dll 5.80.0.1577 ISSetup.dll 12.0.0.58851 setup.exe 12.0.0.58849 setup.inx n/a Build.exe 2.86.0.1113 cert5.db n/a ciuas32.dll 1.0.0.2075 ciussi32.dll 2.0.0.2074 Notification.dll 5.80.0.1577 TmNotify.dll 5.80.0.1577 StCommon.dll 5.80.0.1577 StUpdate.exe 5.80.0.1577 EventMsg2.dll 5.80.0.1577 StRpcCln.dll 5.80.0.1577 Spuninst.exe 5.80.0.1577 Spuninstrc.dll 5.80.0.1577 msvcr71.dll 7.10.3052.4 BIFSender.exe 5.80.0.1577 libcurl.dll 7.17.1.0 libeay32.dll 1.0.0.1 ssleay32.dll 1.0.0.1 zlib.dll 1.2.2.0 SP5NSLst.ini n/a dce-exe-mssign-v75-1152.zip n/a dce-exe-mssign-x64-v75-1152.zip n/a tmcomm265-1020.zip n/a MCP CMAgent ProductUI.zip n/a msvcr71.dll 7.10.3052.4 ProductLibrary.dll 5.80.0.1577 CMAgent.exe 5.80.0.1577 cgiCmdNotify.exe 5.0.0.2363 En_BlobConvertUtility.dll 5.0.0.2363 En_I18N.dll 5.0.0.2363 En_Utility.dll 5.0.0.2363 libapr-1.dll 1.1.1.0 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.20 ssleay32.dll 1.0.2.20 SSO_PKIHelper.dll 5.0.0.2363 TrendAprWrapperDll.dll 5.0.0.2363 zlib.dll 1.2.3.0 CMAgentLog.dll 5.80.0.1577 MySplashScreen.dll 5.80.0.1577 Patch Files Tmpatch.exe 2.2.0.1057 Setup.ini n/a Hotfix.ini n/a readme.txt n/a license.txt n/a 2. Documentation Set ======================================================================= To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 3. System Requirements ======================================================================= Install this critical patch only on endpoints protected by ServerProtect 5.8 for EMC Celerra English Version Patch 2. You can download this patch from the following website: http://www.trendmicro.com/download 4. Installation ======================================================================= This section explains key steps for installing this critical patch. 4.1 Installing ==================================================================== To install: 1. If the Information Server or Normal Server is running on Windows Server 2008 R2 or below, install "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update" on the Information Server or Normal Server before applying this critical patch. Download the Microsoft package from the following location: https://www.microsoft.com/en-us/download/details.aspx?id=26347 2. Close the Management Console. 3. Run "spemc_580_win_en_criticalpatch1577.exe" to copy the critical patch files to the correct destination. The License Agreement appears. 4. Read the License Agreement and click "OK" if you agree with the license conditions to finish the installation. NOTES: - The setup will not continue if you do not agree to the setup license conditions. - The critical patch files are automatically deployed to all scan servers managed by the Information Server. 5. If the Information Server manages a 32-bit Normal Server, open the Management Console and click "Deploy Now" in the "Update" panel to deploy "Anti-rootkit Driver(32 bit)" manually. To apply this critical patch to a Management Console that is not associated with the computer hosting the Information Server: 1. Apply the critical patch to the Information Server. 2. Close the Management Console. 3. Go to the Management Console home directory and back up the following files to another location. - admin.exe - Adm_enu.dll - AgentClient.dll - ADM_ENU.chm - EventMsg2.dll - spuninst.exe - spuninstrc.DLL 4. On the Information Server, copy the following files from the Information Server home directory to the Management Console home directory to overwrite the local files. - admin.exe - Adm_enu.dll - AgentClient.dll - ADM_ENU.chm - EventMsg2.dll - spuninst.exe - spuninstrc.DLL 5. Go to the Management Console home directory, locate or add the following key under the "[ADMINServer]" section of the "ADMIN.INI" file, and set its value to "1". ShowISVersion=1 4.2 Uninstalling ==================================================================== To roll back to the previous build: 1. On the Normal Server, run the following shell command to stop the Normal Server service: net stop spntsvc 2. On the Information Server, run the following shell command to stop the Trend Micro Management Communication Protocol (MCP) CMAgent service: net stop ServerProtectCMAgent 3. On the Information Server, run the following shell command to stop the Information Server service: net stop earthagent 4. If the Management Console is installed on the same server with the Information Server, open the Information Server's home directory and copy the files from the ".\backup\criticalpatch1577\filegroup10" folder to the current directory. If the Management Console is not installed on the same server with the Information Server, open the Management Console's home directory, and then roll back the following files: - admin.exe - Adm_enu.dll - AgentClient.dll - ADM_ENU.chm - EventMsg2.dll - spuninst.exe - spuninstrc.DLL 5. On the Normal Server, rename the backup files in the ServerProtect home directory and use them to replace the current files. The names of the backup files have ".bak" in the extension. 6. On the Information Server, open the Information Server's home directory and copy the files from the ".\backup\criticalpatch1577\filegroup100" folder to the ".\CMAgent" folder. 7. On the Information Server, open the Information Server's home directory and copy the files from the ".\backup\criticalpatch1577\filegroup10\" folder to the current directory. 8. On the Information Server, open the Information Server's home directory and copy the files from the ".\backup\criticalpatch1577\filegroup12" folder to the ".\SMS" folder. 9. On the Information Server, open the Information Server's home directory and copy the files from the ".\backup\criticalpatch1577\filegroup13" folder to the ".\SMS\x64" folder. 10. On the Normal Server, run the following command to start the Normal Server service: net start spntsvc 11. On the Information Server, run the following command to start the MCP CMAgent service: net start ServerProtectCMAgent 12. On the Information Server, run the following command to start the Information Server service: net start earthagent 5. Post-installation Configuration ======================================================================= No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 6. Known Issues ======================================================================= There are no known issues for this critical patch release. 7. Release History ======================================================================= For more information about updates to this product, go to: http://www.trendmicro.com/download 8. Contact Information ======================================================================= A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ======================================================================= Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2021, Trend Micro Incorporated. All rights reserved. Trend Micro, ServerProtect, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ======================================================================= View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide