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Trend Micro Incorporated                               March 19th, 2025
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
         Trend Micro(TM) ServerProtect for Storage 6.0 - Patch 3
                      English - Windows - 64 Bits
                      Critical Patch - Build 1835
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

    Contents 
    ================================================================

    1.  Overview of This Critical Patch Release 

        1.1. Issues 

        1.2. Files Included in This Release  

    2.  Documentation Set 

    3.  System Requirements 

    4.  Installation 

        4.1. Installing 

        4.2. Uninstalling 

    5.  Post-installation Configuration 

    6.  Known Issues 

    7.  Release History 

    8.  Contact Information 

    9.  About Trend Micro 

    10. License Agreement 

    ================================================================
     
    
1. Overview of This Critical Patch Release 
========================================================================

    1.1. Issues 
    ====================================================================
    This Critical Patch resolves the following issue(s): 

    
    Issue 1:      Hebrew letters are garbled in Internet email alerts.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 1:   This critical patch resolves the issue.


 
    1.2. Files Included in This Release 
    ====================================================================
 
    --------------------------------------------------------------------
           Module File Name                           Build No.
           32-bit Normal Server
            SpntSvc.exe                               6.00.0.1835
            StRpcSrv.dll                              6.00.0.1835
            spuninstrc.dll                            6.00.0.1835
            spuninst.exe                              6.00.0.1835
            Notification.dll                          6.00.0.1835
           64-bit Normal Server
            SpntSvc.exe                               6.00.0.1835
            StRpcSrv.dll                              6.00.0.1835
            spuninstrc.dll                            6.00.0.1835
            spuninst.exe                              6.00.0.1835
            Notification.dll                          6.00.0.1835
        
           Information Server and Management Console
            Admin.exe                                 6.00.0.1835
            EarthAgent.exe                            6.00.0.1835
            BIFSender.exe                             6.00.0.1835
            libcrypto-3.dll                           3.0.15
            libcurl.dll                               8.9.1
            libssl-3.dll                              3.0.15
            zlibwapi.dll                              1.2.11
    	    Notification.dll                          6.00.0.1835
        	
           MCP CMAgent
            cgiCmdNotify.exe                          5.0.0.2635
            CMAgent.exe                               6.00.0.1835
            CMAgentLog.dll                            6.00.0.1835
            En_BlobConvertUtility.dll                 5.0.0.2635
            En_I18N.dll                               5.0.0.2635
            En_Utility.dll                            5.0.0.2635
            libapr-1.dll                              1.5.2
            libcrypto-3.dll                           3.0.15
            libcurl.dll                               8.9.1
            libssl-3.dll                              3.0.15
            MySplashScreen.dll                        6.00.0.1835
            ProductLibrary.dll                        6.00.0.1835
            SSO_PKIHelper.dll                         5.0.0.2635
            TrendAprWrapperDll.dll                    5.0.0.2635
            zlibwapi.dll                              1.2.11
           Patch Files
            License.txt                               n/a
            Readme.txt                                n/a
            TMPatch.exe                               2.2.0.1057
            hotfix.ini                                n/a
            setup.ini                                 n/a
 

2. Documentation Set 
========================================================================

To download or view electronic versions of the documentation set for
this product, go to http://docs.trendmicro.com

- Online Help: The Online Help contains an overview of features and
  key concepts, and information on configuring and maintaining the
  product.

  To access the Online Help, go to http://docs.trendmicro.com

- Getting Started Guide (GSG): The Getting Started Guide contains
  product overview, installation planning, installation and
  configuration instructions, and basic information intended to get the
  product 'up and running'.

- Support Portal: The Support Portal contains information on
  troubleshooting and resolving known issues.

  To access the Support Portal, go to http://success.trendmicro.com
 

3. System Requirements 
========================================================================
   Trend Micro ServerProtect for Storage 6.0 Patch3 Build 1816 -
       English - Windows - x64
 

4. Installation 
========================================================================
   This section explains key steps for installing the Critical Patch.

    4.1. Installing 
    ====================================================================
    
    This section explains key steps for installing the Critical Patch.
        
    This critical patch must be installed on the Information Server. 
    After the installation is completed, the Information Server 
    automatically deploys this critical patch to all the Normal Servers.
    
    Important: Do not install this critical patch directly on the
               Normal Server or on the Management Console server. If the 
               installation is unsuccessful, contact Trend Micro 
               technical support.
    
    To apply this critical patch on the Information Server:
    
    1. Close the Management Console. If the Management Console is not 
       running at the time of installation, go to the next step.
    
    2. On your Information Server, do the following:
    
       a. Copy the "spfs_600_win_en_criticalpatch_b1835.exe" patch
          installation file to a temporary folder.
    
       b. Run the critical patch file. 
          The license screen appears.
    
       c. Choose the "I accept the terms of the legal agreement" and
          click "Next". 
          The "readme" appears.
               
       d. Click "Install" to start the installation.
          Wait until the installation is successfully completed.
              
    Once the installation is completed, the Information Server 
    automatically deploys this critical patch to all the Normal Servers. 
    During the deployment, the Normal Server service will be restarted. 
    Make sure you do not interrupt the service restart.
    
    If your Management Console is not associated with the computer
    hosting the Information Server or is not installed in the same
    folder with the Information Server, you need to apply the critical 
    patch on the Management Console server.
    
    To apply this critical patch on your Management Console server:
    
    1. Make sure you have applied the critical patch to the Information 
       Server.
    
    2. Close the Management Console.
    
    3. Go to the Management Console home directory and back up the
       following files to another location.
    
       - admin.exe
       - Adm_enu.dll
       - AgentClient.dll
       - ADM_ENU.chm
       - EventMsg2.dll
       - spuninst.exe
       - spuninstrc.DLL
    
    4. On the Information Server, copy the following files from the
       Information Server home directory to the Management Console
       home directory to overwrite the local files.
    
       - admin.exe
       - Adm_enu.dll
       - AgentClient.dll
       - ADM_ENU.chm
       - EventMsg2.dll
       - spuninst.exe
       - spuninstrc.DLL
    
    4.2. Uninstalling 
    ====================================================================    
    
     To roll back to the previous build:
            
     1. On the Normal Server, run the following shell command to stop 
        the Normal Server service:
                    
        net stop spntsvc
                   
     2. On the Information Server, run the following shell command to 
        stop the Trend Micro Management Communication Protocol(MCP) 
        CMAgent service:
                    
        net stop ServerProtectCMAgent
            
     3. On the Information Server, run the following shell command to 
	    stop the Information Server service:
                    
        net stop earthagent
               
     4. If the Management Console is installed on the same server with 
        the Information Server, open the Information Server's home 
        directory and copy the files from the
        ".\backup\criticalpatchb1835\filegroup10" folder to the current
        directory.
                
        If the Management Console is not installed on the same server 
        with the Information Server, open the Management Console's home 
        directory, and then roll back the following files:
            
        - admin.exe
        - Adm_enu.dll
        - AgentClient.dll
        - ADM_ENU.chm
        - EventMsg2.dll
        - spuninst.exe
        - spuninstrc.DLL
             
     5. On the Information Server, open the Information Server's home 
        directory and copy the files from the applicable subfolder 
        (32-bit or 64-bit) in the
        ".\backup\criticalpatchb1835\filegroup1" folder to the Normal 
        Server's home directory.
                   
     6. On the Information Server, open the Information Server's home 
        directory and copy the files from the
        ".\backup\criticalpatchb1835\filegroup100" folder to the
        ".\CMAgent" folder.
             
     7. On the Information Server, open the Information Server's home 
        directory and copy the files from the
        ".\backup\criticalpatchb1835\filegroup10\" folder to the current
        directory.
            
     8. On the Normal Server, run the following command to start the 
        Normal Server service:
                  
        net start spntsvc
               
     9. On the Information Server, run the following command to start 
        the MCP CMAgent service:
                  
        net start ServerProtectCMAgent
             
    10. On the Information Server, run the following command to start 
        the Information Server service:
                  
        net start earthagent
     

5. Post-installation Configuration 
========================================================================
    No post-installation steps are required.
    NOTE: Trend Micro recommends that you update your scan engine and
    virus pattern files immediately after installing the product.
 

6. Known Issues 
========================================================================
    There are no known issues for this Critical Patch release. 
 

7. Release History 
========================================================================
    For more information about updates to this product, go to: 
        http://www.trendmicro.com/download

    Prior Hotfixes 
    ====================================================================
 
    Only this Critical Patch was tested for this release. Prior hotfixes
    were tested at the time of their release.

    [Hotfix 1829]
    
    Issue 1:      ServerProtect for Storage running on Windows Server
                  2025 cannot send correct OS information to Apex
                  Central.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 1:   This hotfix resolves the issue.

    [Hotfix 1823]
    
    Issue 1:      The OS version of Normal Server shown on the Apex
                  Central page is incorrect after Windows Server 2016.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 1:   This hotfix resolves this issue.

    
    Enhancement 1:  This hotfix upgrades the CMAgent SDK module to
                    remove some vulnerabilities.


 

8. Contact Information 
========================================================================
    
A license to Trend Micro software usually includes the right to product
updates, pattern file updates, and basic technical support for one (1)
year from the date of purchase only. After the first year, you must
renew Maintenance on an annual basis at Trend Micro's then-current
Maintenance fees.

Contact Trend Micro via fax, phone, and email, or visit our website to
download evaluation copies of Trend Micro products.

https://www.trendmicro.com/en_us/contact.html

NOTE: This information is subject to change without notice.
 

9. About Trend Micro 
========================================================================

Smart, simple, security that fits.

As a global leader in IT security, Trend Micro develops innovative
security solutions that make the world safe for businesses and consumers
to exchange digital information.

Copyright 2025, Trend Micro Incorporated. All rights reserved.

Trend Micro, the t-ball logo, OfficeScan, Trend Micro Security (for
Mac), Control Manager, Trend Micro Apex One, and Trend Micro Apex
Central are trademarks of Trend Micro Incorporated and are registered in
some jurisdictions. All other product or company names may be trademarks
or registered trademarks of their respective companies.
 

10. License Agreement 
========================================================================

View information about your license agreement with Trend Micro at: 
https://www.trendmicro.com/en_us/about/legal.html

Third-party licensing agreements can be viewed:
- By selecting the "About" option in the application user interface
- By referring to the "Legal" page of the Administrator's Guide