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  Trend Micro Incorporated                               January 6, 2021

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Trend Micro(TM) ServerProtect(TM) 5.80 for Microsoft(TM) Windows(TM) 
               Server and Novell(R) Netware(TM) English Version     
                       Critical Patch - Build 1571
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
     
     Contents
     ====================================================

     1. Overview of this Critical Patch Release

         1.1 Resolved Known Issues

         1.2 Enhancements

         1.3 Files Included in This Release

     2.  Documentation Set

     3.  System Requirements

     4.  Installation

         4.1 Installing

         4.2 Uninstalling

     5.  Post-installation Configuration

     6.  Known Issues

     7.  Release History

     8.  Contact Information

     9.  About Trend Micro

     10. License Agreement

     ====================================================


 1. Overview of this Critical Patch Release
 =======================================================================

    1.1 Resolved Known Issues
    ====================================================================
    This critical patch resolves the following issue:

    Issue:    Sometimes, the spntsvc service stops unexpectedly.
              ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution: This critical patch resolves the issue.


    1.2 Enhancements
    ====================================================================
    This critical patch includes the following enhancement:

    Enhancement: This critical patch updates the Virus Scan Engine files 
                 to remove certain vulnerabilities. 

    
    1.3 Files Included in This Release
    ====================================================================

    A. Files for Current Issue
    --------------------------------------------------------------------
       Module File Name                           Build No.
       -----------------------------------------------------------------
       32-bit Normal Server
        SPCommonLog.dll                           5.80.0.1571
      
       64-bit Normal Server
        SPCommonLog.dll                           5.80.0.1571
      
       Information Server 
        ntkd12500.zip                             n/a
        engv_amd64_ntkd_v12500-1004.zip           n/a

    B. Files for Previous Issues
    -------------------------------------------------------------------- 
       Module File Name                           Build No.    
       -----------------------------------------------------------------
       32-bit Normal Server
        StRpcSrv.dll                              5.80.0.1571

       64-bit Normal Server     
        StRpcSrv.dll                              5.80.0.1571 

       Information Server
        EarthAgent.exe                            5.80.0.1571

       Management Console   
        Admin.exe                                 5.80.0.1571

       MCP CMAgent
        CMAgent.exe                               5.80.0.1571

       Patch Files
        Tmpatch.exe                               2.2.0.1057
        Setup.ini                                 n/a
        Hotfix.ini                                n/a
        readme.txt                                n/a
        license.txt                               n/a


 2. Documentation Set
 =======================================================================
    To download or view electronic versions of the documentation set for 
    this product, go to http://docs.trendmicro.com


 3. System Requirements
 =======================================================================
    Install this Critical Patch only on endpoints protected by 
    ServerProtect for Microsoft Windows Server and Novell Netware 5.8 
    English version Patch 5.

    You can download this patch from the following website:

    http://www.trendmicro.com/download
   

 4. Installation
 =======================================================================
    This section explains key steps for installing this critical patch.

    4.1 Installing
    ====================================================================
    To install:
         
    1. Close the Management Console.
       
    2. Run "spnt_580_win_en_criticalpatch_b1571.exe" to copy the 
       critical patch files to the correct destination. The License 
       Agreement appears.
   
    3. Read the License Agreement and click "OK" if you agree with the
       license conditions to finish the installation.
      
       NOTES: 

       - The setup will not continue if you do not agree to the setup 
         license conditions.

       - The critical patch files are automatically deployed to all 
         scan servers managed by the Information Server.

    4. If the Virus Scan Engine version on the Normal Server is lower
       than 12.500-1004, update the PatchAgent to the newest version 
       downloadable from the official AU or Control Manager AU server 
       and deploy the "Virus Scan Engine" manually by opening the 
       Management Console and clicking "Deploy Now" in the "Update" 
       panel.
   
    To apply this critical patch to a Management Console that is not 
    associated with the computer hosting the Information Server:

    1. Apply the critical patch to the Information Server. 

    2. Close the Management Console. 

    3. Go to the Management Console home directory and backup the 
       following files to another location.

       - admin.exe
       - Adm_enu.dll
       - AgentClient.dll
       - ADM_ENU.chm
       - EventMsg2.dll
       - spuninst.exe
       - spuninstrc.DLL

    4. On the Information Server, copy the following files from the
       Information Server home directory to the Management Console 
       home directory to overwrite the local files.

       - admin.exe
       - Adm_enu.dll
       - AgentClient.dll
       - ADM_ENU.chm
       - EventMsg2.dll
       - spuninst.exe
       - spuninstrc.DLL
   
    4.2 Uninstalling
    ====================================================================
    To roll back to the previous build:
    
    1. On the Normal Server, run the following shell command to stop the 
       Normal Server service:
        
       net stop spntsvc
       
    2. On the Information Server, run the following shell command to 
       stop the Trend Micro Management Communication Protocol (MCP) 
       CMAgent service:
        
       net stop ServerProtectCMAgent

    3. On the Information Server, run the following shell command to 
       stop the Information Server service:
        
       net stop earthagent
   
    4. If the Management Console is installed on the same server with 
       the Information Server, open the Information Server's home 
       directory and copy the files from the 
       ".\backup\criticalpatch1571\filegroup10" folder to the current 
       directory.
    
       If the Management Console is not installed on the same server
       with the Information Server, open the Management Console's home 
       directory, and then roll back the following files:

       - admin.exe
       - Adm_enu.dll
       - AgentClient.dll
       - ADM_ENU.chm
       - EventMsg2.dll
       - spuninst.exe
       - spuninstrc.DLL
 
    5. On the Normal Server, rename the backup files in the 
       ServerProtect home directory and use them to replace the current
       files. The names of the backup files have ".bak" in the 
       extension.
       
    6. On the Information Server, open the Information Server's home 
       directory and copy the files from the 
       ".\backup\criticalpatch1571\filegroup100" folder to the 
       ".\CMAgent" folder.
 
    7. On the Information Server, open the Information Server's home 
       directory and copy the files from the 
       ".\backup\criticalpatch1571\filegroup10\" folder to the current 
       directory.

    8. On the Normal Server, run the following command to start the 
       Normal Server service:
      
       net start spntsvc 

    9. On the Information Server, run the following command to start 
       the MCP CMAgent service:
      
       net start ServerProtectCMAgent
 
    10. On the Information Server, run the following command to start 
        the Information Server service:
      
        net start earthagent


 5. Post-installation Configuration
 =======================================================================
    No post-installation steps are required.

    NOTE: Trend Micro recommends that you update your scan engine and  
          virus pattern files immediately after installing the product.


 6. Known Issues
 =======================================================================
    There are no known issues for this critical patch release.

   
 7. Release History
 =======================================================================
    For more information about updates to this product, go to:

    http://www.trendmicro.com/download
     
    
 8. Contact Information  
 =======================================================================
    A license to Trend Micro software usually includes the right to
    product updates, pattern file updates, and basic technical support
    for one (1) year from the date of purchase only. After the first
    year, you must renew Maintenance on an annual basis at Trend Micro's
    then-current Maintenance fees.

    Contact Trend Micro via fax, phone, and email, or visit our website
    to download evaluation copies of Trend Micro products.

    http://www.trendmicro.com/us/about-us/contact/index.html

    NOTE: This information is subject to change without notice.         


 9. About Trend Micro  
 =======================================================================
    Smart, simple, security that fits

    As a global leader in IT security, Trend Micro develops innovative
    security solutions that make the world safe for businesses and
    consumers to exchange digital information.

    Copyright 2021, Trend Micro Incorporated. All rights reserved.

    Trend Micro, ServerProtect, and the t-ball logo are trademarks of 
    Trend Micro Incorporated and are registered in some jurisdictions. 
    All other marks are the trademarks or registered trademarks of 
    their respective companies.


 10. License Agreement  
 =======================================================================
    View information about your license agreement with Trend Micro at: 

    http://www.trendmicro.com/us/about-us/legal-policies/
      license-agreements/

    Third-party licensing agreements can be viewed:

    - By selecting the "About" option in the application user interface

    - By referring to the "Legal" page of the Administrator's Guide