1. Patch Release Information

Resolved Known Issues

This Patch resolves the following issue(s):

Issue 1

We fixed a display issue causing the Scan Engine Version to not display correctly in the Scan Log.

Issue 2

Rescue Disk may not save the scanning log correctly.

Solution

This hotfix ensures Rescue Disk can save the scanning log correctly even if there is no basic information (ex. product_uuid or serial number) for the motherboard.

Issue 3

In Rescue Disk scan results, the number of scanned files doesn't save correctly while the scan action "confirm before quarantine starts" is enabled.

Solution

The number of scanned file will now show the correct number.

Issue 4

Rescue Disk does not show the message to remove the TMPS device correctly after finishing a scan.

Solution

This hotfix ensures Rescue Disk shows the message after finishing a scan.

Enhancements

The following enhancements are included in this Patch:

Enhancement 1

Support for Windows 10 21H1

Enhancement 2

Management Program can now run in full screen mode

Enhancement 3

The Command Line Interface (CLI) can now be used to install or uninstall the Scanning Tool Agent or pre-configure its settings. The pre-configuration tool (STAgentConfigGen.exe) is in the TMPS Agent folder. On a computer with the Scanning Tool Agent installed, the CLI can also be used to activate a Scanning Tool. When the user plugs the Scanning Tool into the computer, the Scanning Tool Agent can then be connected to Management Program for activation.

Enhancement 4

The “Scanning Tool ID” is now included while collecting information from the endpoint to make it easier to know which asset information is collected by which Scanning Tool.

Files Included in This Release

There are no files included in this Patch release.

2. Documentation Set

To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com

  • Online Help: The Online Help contains an overview of features and key concepts, and information on configuring and maintaining the product.


To access the Online Help, go to http://docs.trendmicro.com

  • Installation Guide (IG): The Installation Guide contains information on requirements and procedures for installing and deploying the product.
  • Administrator's Guide (AG): The Administrator's Guide contains an overview of features and key concepts, and information on configuring and maintaining the product.
  • Getting Started Guide (GSG): The Getting Started Guide contains product overview, installation planning, installation and configuration instructions, and basic information intended to get the product 'up and running'.
  • Support Portal: The Support Portal contains information on troubleshooting and resolving known issues.
  • To access the Support Portal, go to http://success.trendmicro.com

3. System Requirements

https://success.trendmicro.com/solution/000245560-Portable-Security-3-0-System-Requirements

4. Installation

Installing

To install this patch on a Scanning Tool:

  1. Log on to the computer using an account with administrator privileges and connect the Scanning Tool.
  2. Copy and extract the "tmps_30_win_en_st_patch_b5040.zip" file to a local folder on the computer where you have connected the Scanning Tool.
  3. If the Scanning Tool Program is running at this time, close it, otherwise proceed to the next step.
  4. If the computer does not have the Management Program, copy the "SupportTool" folder including sub folders and files for the Scanning Tool to a local folder on the computer.
  5. Double-click the "Trend Micro Portable Security 3 Diagnostic Toolkit" item from the Microsoft™ Windows™ "Start" menu, or double-click the "TMPSSuprt.exe" file in the "SupportTool" folder you copied.

    • For 32-bit operating systems, SupportTool\Win32\TMPSSuprt.exe
    • For 64-bit operating systems, SupportTool\x64\TMPSSuprt.exe
  6. Go to the "[B] More Tools > 2. Use the Updates" page.
  7. Choose the "Apply Hot fix" option and click "Next".
  8. Click "Browse" and choose the "st_sp.bin"file.
  9. Click "Apply".

To install this patch on the Management Program:

  1. Log on to the computer using an account with administrator privileges.
  2. Copy the "tmps_30_win_en_mp_patch_b5040.exe" file to a local folder on the computer where you have installed the Management Program.
  3. If the Management Program is running at this time, close it,otherwise proceed to the next step.
  4. Safely remove all connected Scanning Tools.
  5. Double-click the "tmps_30_win_en_mp_patch_b5040.exe" file.
  6. Follow the on-screen instructions to complete the installation. The Trend Micro Portable Security 3 service restarts.

Uninstalling

To manually roll back to the previous Trend Micro Portable Security 3 build on the Scanning Tool:

  1. Log on to the computer using an account with administrator privileges and connect the Scanning Tool.
  2. If the Scanning Tool Program is running at this time, close it, otherwise proceed to the next step.
  3. If the Management Program is not installed on the computer, copy the "SupportTool" folder including sub-folders and files from the Scanning Tool to a local folder on the computer.
  4. Double-click the "Trend Micro Portable Security 3 Diagnostic Toolkit" item on the Windows "Start" menu, or double-click the "TMPSSuprt.exe" file in the "SupportTool" folder you copied.

    • For 32-bit operating systems, SupportTool\Win32\TMPSSuprt.exe
    • For 64-bit operating systems, SupportTool\x64\TMPSSuprt.exe
  5. Go to the "[B] More Tools > 1. Reset Device" page.
  6. Choose the "Default Program Settings" option and click "Next".
  7. Follow the on-screen instructions to reset the Scanning Tool.

To uninstall this patch on the Management Program: No special uninstallation instructions are provided.

5. Post-installation

No post-installation steps are required.

6. Known Issues

There are no known issues for this Patch release.

7. Release History

Prior Hotfixes

Only this Patch was tested for this release. Prior hotfixes were tested at the time of their release.
Issue Patch 5036

Rescue Disk may not save the scanning log correctly.

Solution

This hotfix ensures Rescue Disk can save the scanning log correctly even if there is no basic information (ex. product_uuid or serial number) for the motherboard.

Issue Patch 5036

In Rescue Disk scan results, the number of scanned files doesn't save correctly while the scan action "confirm before quarantine starts" is enabled.

Solution

The number of scanned file will now show the correct number.

Issue Patch 5034

Rescue Disk does not show the message to remove the TMPS device correctly after finishing a scan.

Solution

This hotfix ensures Rescue Disk shows the message after finishing a scan.

Enhancement Patch 5032

We fixed a display issue causing the Scan Engine Version to not display correctly in the Scan Log.

Enhancement Patch 5032

The Command Line Interface (CLI) can now be used to install or uninstall the Scanning Tool Agent or pre-configure its settings. The pre-configuration tool (STAgentConfigGen.exe) is in the TMPS Agent folder. On a computer with the Scanning Tool Agent installed, the CLI can also be used to activate a Scanning Tool. When the user plugs the Scanning Tool into the computer, the Scanning Tool Agent can then be connected to Management Program for activation.

Enhancement Patch 5030

TMPS3 now synchronizes faster when connecting the Scanning Tool directly with the Management Program

Enhancement Patch 5030

On the Linux platform, TMPS3 now closes faster when saving data

Enhancement Patch 5030

Log Visibility - Support added to hide logs with a password to prevent unauthorized access

Enhancement Patch 5030

Support for using HTTPS in update components from Trend Micro ActiveUpdate server

Enhancement Patch 5030

Support for Ubuntu 14.04 to 20.10

Enhancement Patch 5030

Several minor bug fixes

Enhancement Patch 5026

Upgraded Rescue Disk to support solid-state drive (SSD) devices with NVMe interface, mount path is /dev/nvme_

Enhancement Patch 5026

Virus scan & Asset Information Collection on Windows 2000 SP3/SP4 now supported.

Disclaimer: Only support for functions which are related to scanning without rootkit detection (scanning files, quarantining, saving scan logs to Scanning Tool) and collecting asset information, and does not support pattern updates or communication with Management Program. We will continue supporting Windows 2000 until the end of 2024. For more detail, please refer to Legal Disclaimer.

Enhancement Patch 5026

TMPS3 now closes faster when saving data.

Enhancement Patch 5026

Several minor bug fixes

Enhancement Patch 5020

Extend scan capability with CVE detection

Enhancement Patch 5020

Support for exporting logs from Management Program to SIEM (IBM QRadar and Splunk)
https://downloadcenter.trendmicro.com/index.php?clk=tbl&clkval=5437&regs=nabu&lang_loc=1

Enhancement Patch 5020

Support for a setting that disallows log deletion in Scanning Tool before logs have been synchronized to the Management Program

Enhancement Patch 5020

Provide malware hash information in log details

Enhancement Patch 5020

Performance enhancement for the Management Program:

  • when switching between views in the Logs and Reports page
  • when exporting logs to CSV format
Enhancement Patch 5020

Support for Windows 10 20H1

Enhancement Patch 5020

Clarified some wording

Issue Patch 5014

Rescue Disk may not restore quarantined files correctly.

Solution

This hotfix ensures Rescue Disk can restore quarantine files correctly.

Enhancement Patch 5014

Support to manage TMPS2 and TMPS3 Scanning Tools in one Management Program

8. Contact Information

A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees.

Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products.

https://www.trendmicro.com/en_us/contact.html

NOTE: This information is subject to change without notice.

9. About Trend Micro

Smart, simple, security that fits.

As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information.

Copyright 2021, Trend Micro Incorporated. All rights reserved.

Trend Micro, the t-ball logo, OfficeScan, Trend Micro Security (for Mac), Control Manager, Trend Micro Apex One, and Trend Micro Apex Central are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other product or company names may be trademarks or registered trademarks of their owners.

10. License Agreement

View information about your license agreement with Trend Micro at: https://www.trendmicro.com/en_us/about/legal.html

Third-party licensing agreements can be viewed:

  • By selecting the "About" option in the application user interface
  • By referring to the "Legal" page of the Administrator's Guide
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