4. Installation
Installing
To install this patch on a Scanning Tool:
- Log on to the computer using an account with administrator privileges and connect the Scanning Tool.
- Copy and extract the "tmps_30_win_en_st_patch_b5054.zip" file to a local folder on the computer where you have connected the Scanning Tool.
- If the Scanning Tool Program is running at this time, close it, otherwise proceed to the next step.
- If the computer does not have the Management Program, copy the "SupportTool" folder including sub folders and files for the Scanning Tool to a local folder on the computer.
- Double-click the "Trend Micro Portable Security 3 Diagnostic Toolkit" item from the Microsoft™ Windows™ "Start" menu, or double-click the "TMPSSuprt.exe" file in the "SupportTool" folder you copied.
- For 32-bit operating systems, SupportTool\Win32\TMPSSuprt.exe
- For 64-bit operating systems, SupportTool\x64\TMPSSuprt.exe
- Go to the "[B] More Tools > 2. Use the Updates" page.
- Choose the "Apply Hot fix" option and click "Next".
- Click "Browse" and choose the "st_sp.bin"file.
- Click "Apply".
To install this patch on the Management Program:
- Log on to the computer using an account with administrator privileges.
- Copy and extract the the "tmps_30_win_en_mp_patch_b5054.zip" file to a local folder on the computer where you have installed the Management Program.
- If the Management Program is running at this time, close it,otherwise proceed to the next step.
- Safely remove all connected Scanning Tools.
- Double-click the "MP_Install.exe" file.
- ollow the on-screen instructions to complete the installation. The Trend Micro Portable Security 3 service restarts.
Uninstalling
To manually roll back to the previous Trend Micro Portable Security 3 build on the Scanning Tool:
- Log on to the computer using an account with administrator privileges and connect the Scanning Tool.
- If the Scanning Tool Program is running at this time, close it, otherwise proceed to the next step.
- If the Management Program is not installed on the computer, copy the "SupportTool" folder including sub-folders and files from the Scanning Tool to a local folder on the computer.
- Double-click the "Trend Micro Portable Security 3 Diagnostic Toolkit" item on the Windows "Start" menu, or double-click the "TMPSSuprt.exe" file in the "SupportTool" folder you copied.
- For 32-bit operating systems, SupportTool\Win32\TMPSSuprt.exe
- For 64-bit operating systems, SupportTool\x64\TMPSSuprt.exe
- Go to the "[B] More Tools > 1. Reset Device" page.
- Choose the "Default Program Settings" option and click "Next".
- Follow the on-screen instructions to reset the Scanning Tool.
To uninstall this patch on the Management Program: No special uninstallation instructions are provided.
5. Post-installation
No post-installation steps are required.
9. About Trend Micro
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