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Trend Micro Incorporated                              January 28th, 2021
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
            Trend Micro Safe Lock(TM) TXOne Edition 1.1 - GM
                  English - Windows - 32-bit / 64-bit
               Critical Patch - Critical Patch Build 1042
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

    Contents 
    ================================================================

    1.  Critical Patch Release Information 

        1.1 Resolved Known Issues 

        1.2 Enhancements 

        1.3 Files Included in This Release 

    2.  Documentation Set 
    
    3.  System Requirements 
        
    4.  Installation 

        4.1 Installing 

        4.2 Uninstalling 
    
    5.  Post-installation Configuration 

    6.  Known Issues 

    7.  Release History 

    8.  Contact Information 

    9.  About Trend Micro 

    10. License Agreement 

    ================================================================
 

1. Critical Patch Release Information 
========================================================================
    
    1.1 Resolved Known Issues 
    ====================================================================
    This Critical Patch resolves the following issue(s): 

    
    Issue 1:      Endpoint Prescan for Trend Micro Safe Lock
                  (ScanTool.exe) runs into an out-of-memory exception
                  error.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 1:   This Critical Patch updates the VSAPI to version
                  12.5.1004 to prevent this exception.

    
    Issue 2:      The Remote Setup Tool cannot uninstall Safe Lock
                  remotely when Safe Lock was not installed by Remote
                  Setup Tool.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 2:   This Critical Patch resolves this compatibility issue
                  so that the Remote Setup Tool can uninstall Safe Lock
                  remotely.


    1.2 Enhancements 
    ====================================================================
    There are no enhancements for this Critical Patch release. 
 

    1.3 Files Included in This Release 
    ====================================================================
 
    All necessary files for Trend Micro Safe Lock will be updated.
 

2. Documentation Set 
========================================================================

To download or view electronic versions of the documentation set for
this product, go to http://docs.trendmicro.com

- Online Help: The Online Help contains an overview of features and
  key concepts, and information on configuring and maintaining the
  product.

To access the Online Help, go to http://docs.trendmicro.com

- Installation Guide (IG): The Installation Guide contains information
  on requirements and procedures for installing and deploying the
  product.

- Administrator's Guide (AG): The Administrator's Guide contains an
  overview of features and key concepts, and information on configuring
  and maintaining the product.

- Getting Started Guide (GSG): The Getting Started Guide contains
  product overview, installation planning, installation and
  configuration instructions, and basic information intended to get the
  product 'up and running'.

- Support Portal: The Support Portal contains information on
  troubleshooting and resolving known issues.

- To access the Support Portal, go to http://success.trendmicro.com
 

3. System Requirements 
========================================================================
    1. Trend Micro Trend Micro Safe Lock TXOne Edition 1.1 GM Build 1017 -
    English - Windows - x32-x64
 

4. Installation 
========================================================================
This section explains key steps for installing the Critical Patch.

    4.1 Installing 
    ====================================================================
    
    To install:
    
    1. Copy the Critical Patch executable file to a local folder on
       the computer where you have installed Trend Micro Safe Lock TXOne
       Edition 1.1.
    
    2. Run the Critical Patch executable file.
    
    3. In the setup screen, click "Install" and follow the on-screen
       instructions to complete the installation.
    
    The "Installation successful" message will appear after the system
    completes the installation.
    
    4.2 Uninstalling 
    ====================================================================    
    
    No special uninstallation instructions are provided.
     

5. Post-installation Configuration 
========================================================================
    
    No post-installation steps are required.
 

6. Known Issues 
========================================================================
    There are no known issues for this Critical Patch release. 
 

7. Release History 
========================================================================
    For more information about updates to this product, go to: 
        http://www.trendmicro.com/download

    Prior Hotfixes 
    ====================================================================
 
    Only this Critical Patch was tested for this release. Prior hotfixes
    were tested at the time of their release.

    [Critical Patch 1034]
    
    Issue 1:      Pre-scan may stop responding while installing the
                  agent because it attempts to scan an open COM port.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 1:   This Critical Patch resolves this issue by adding a
                  new scan tool to the agent installation package.

    
    Enhancement 1:  This critical patch updates the Tmcomm engine
                    files to remove certain vulnerabilities.

    [Hotfix 1037]
    
    Issue 1:      A process that is not in the approved list may be
                  able to run while Safe Lock is running a scan on
                  maintenance mode closing stage.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 1:   This Hotfix adjusts the internal locks to ensure
                  that action decision threads are not blocked by
                  scans.

    
    Issue 2:      Under certain conditions, a network drive access
                  issue may allow unknown scripts to run on network
                  drives.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 2:   This Hotfix resolves the network drive access issue.

    
    Issue 3:      A decision logic issue related to non-existent files
                  may prevent users from creating script files.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 3:   This Hotfix resolves the issue to ensure that users
                  can create script files successfully.

    
    Issue 4:      Under certain conditions, Safe Lock agents may
                  report an old IP address to the Safe Lock
                  Intelligent Manager.
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Solution 4:   This Hotfix ensures that Safe Lock agents send the
                  correct information to the Safe Lock Intelligent
                  Manager.


8. Contact Information 
========================================================================
    
A license to Trend Micro software usually includes the right to product
updates, pattern file updates, and basic technical support for one (1)
year from the date of purchase only. After the first year, you must
renew Maintenance on an annual basis at Trend Micro's then-current
Maintenance fees.

Contact Trend Micro via fax, phone, and email, or visit our website to
download evaluation copies of Trend Micro products.

https://www.trendmicro.com/en_us/contact.html

NOTE: This information is subject to change without notice.
 

9. About Trend Micro 
========================================================================

Smart, simple, security that fits.

As a global leader in IT security, Trend Micro develops innovative
security solutions that make the world safe for businesses and consumers
to exchange digital information.

Copyright 2021, Trend Micro Incorporated. All rights reserved.

Trend Micro, the t-ball logo, OfficeScan, Trend Micro Security (for
Mac), Control Manager, Trend Micro Apex One, and Trend Micro Apex
Central are trademarks of Trend Micro Incorporated and are registered in
some jurisdictions. All other product or company names may be trademarks
or registered trademarks of their owners.
 

10. License Agreement 
========================================================================

View information about your license agreement with Trend Micro at: 
https://www.trendmicro.com/en_us/about/legal.html

Third-party licensing agreements can be viewed:
- By selecting the "About" option in the application user interface
- By referring to the "Legal" page of the Administrator's Guide