<> Trend Micro Incorporated January 24th, 2022 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro Safe Lock(TM) Intelligent Manager TXOne Edition 1.1 - GM English - Windows - 32-bit / 64-bit Hotfix - Build 2009 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: Trend Micro developed this hotfix as a workaround or solution to a problem reported by customers. As such, this hotfix has received limited testing and has not been certified as an official product update. Consequently, THIS HOTFIX IS PROVIDED "AS IS". TREND MICRO MAKES NO WARRANTY OR PROMISE ABOUT THE OPERATION OR PERFORMANCE OF THIS HOTFIX NOR DOES TREND MICRO WARRANT THIS HOTFIX AS ERROR FREE.TO THE FULLEST EXTENT PERMITTED BY LAW, TREND MICRO DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. Contents ================================================================ 1. Hotfix Release Information 1.1 Resolved Known Issues 1.2 Enhancements 1.3 Files Included in This Release 2. Documentation Set 3. System Requirements 4. Installation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreement ================================================================ 1. Hotfix Release Information ======================================================================== 1.1 Resolved Known Issues ==================================================================== This Hotfix resolves the following issue(s): Issue 1: Intelligent Manager may not recognize new agent patches because of certificate issue. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This hotfix updates sign checking to be compatible with new agent patches. 1.2 Enhancements ==================================================================== There are no enhancements for this Hotfix release. 1.3 Files Included in This Release ==================================================================== There are no files included in this Hotfix release. 2. Documentation Set ======================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com - Online Help: The Online Help contains an overview of features and key concepts, and information on configuring and maintaining the product. To access the Online Help, go to http://docs.trendmicro.com - Installation Guide (IG): The Installation Guide contains information on requirements and procedures for installing and deploying the product. - Administrator's Guide (AG): The Administrator's Guide contains an overview of features and key concepts, and information on configuring and maintaining the product. - Getting Started Guide (GSG): The Getting Started Guide contains product overview, installation planning, installation and configuration instructions, and basic information intended to get the product 'up and running'. - Support Portal: The Support Portal contains information on troubleshooting and resolving known issues. - To access the Support Portal, go to http://success.trendmicro.com 3. System Requirements ======================================================================== 1. Trend Micro Safe Lock Intelligent Manager TXOne Edition 1.1 GM Build 1017 - English - Windows - x32-x64 4. Installation ======================================================================== This section explains key steps for installing the Hotfix. 4.1 Installing ==================================================================== To install: 1. Copy the Hotfix file to a local folder on the computer where you have installed Trend Micro Safe Lock Intelligent Manager TXOne Edition. 2. Run the Hotfix file. 3. In the setup screen, click "Install" and follow the on-screen instructions to complete the installation. The "Installation successful" message appears after the system completes the installation. 4.2 Uninstalling ==================================================================== No uninstallation steps required. 5. Post-installation Configuration ======================================================================== No post-installation steps are required. 6. Known Issues ======================================================================== There are no known issues for this Hotfix release. 7. Release History ======================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download Prior Hotfixes ==================================================================== Only this Hotfix was tested for this release. Prior hotfixes were tested at the time of their release. [Hotfix 2006] Issue 1: Agent event logs cannot be exported successfully when filtered by group name. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This Hotfix updates the database search function to resolve this issue. Issue 2: Sometimes, users cannot log-in to the web console in Microsoft(TM) Internet Explorer(TM). ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: This Hotfix removes old cookies from the login page to ensure that users can log-in to the web console successfully in Internet Explorer. Enhancement 1: This Hotfix adds the following three remote commands on the web console: * Change password * Delete approved items * Sync license with Intelligent Manager Enhancement 2: This Hotfix applies a security enhancement on the web console. Enhancement 3: This Hotfix enables syslog to display the year in timestamps. Enhancement 4: This Hotfix adds a "Start now" option for remote enabling of maintenance mode on agents. 8. Contact Information ======================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. https://www.trendmicro.com/en_us/contact.html NOTE: This information is subject to change without notice. 9. About Trend Micro ======================================================================== Smart, simple, security that fits. As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2022, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, OfficeScan, Trend Micro Security (for Mac), Control Manager, Trend Micro Apex One, and Trend Micro Apex Central are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other product or company names may be trademarks or registered trademarks of their owners. 10. License Agreement ======================================================================== View information about your license agreement with Trend Micro at: https://www.trendmicro.com/en_us/about/legal.html Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide