<> Trend Micro Incorporated March 25, 2021 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Remote Manager Agent for Worry-Free Business Security Patch - 2021_01 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This Readme file was current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates. GM release documentation: http://docs.trendmicro.com Patch/SP release documentation: http://www.trendmicro.com/download TIP: Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ========================================================== 1. About Worry-Free Business Security 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing 5.2 Uninstalling 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Files Included in This Release 10. Contact Information 11. About Trend Micro 12. License Agreement ========================================================== 1. About Worry-Free Business Security ====================================================================== Trend Micro Worry-Free Business Security protects small business users and assets from data theft, identity theft, risky websites, and spam (Advanced Only). 1.1 Overview of This Release =================================================================== This release contains solutions to known issues discovered after the release of Worry-Free Business Security 10.0 Service Pack 1. 1.2 Who Should Install This Release =================================================================== You should install this patch if you are running any build of Worry-Free Business Security 10.0 Service Pack 1. 2. What's New ====================================================================== This release includes the following enhancement and resolves the the following known issues: 2.1 Enhancements =================================================================== The following enhancement is included in this patch: Enhancement 1: Disabled the UI to prevent modifying the port and protocal settings from the RMAgent console. 2.2 Resolved Known Issues =================================================================== This patch resolves the following issues: Issue 1: Trend Micro Remote Manager will deprecate HTTP port (80) and HTTPS with TLS 1.0/1.1. All Worry-Free Business Security servers being managed will encounter connection issues to Remote Manager. This means that Worry-Free Business Security will not be able to report and be managed by Remote Manager. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This patch will modify RMAgent settings to enforce connection to Remote Manager by HTTPS with TLS 1.2. 3. Documentation Set ====================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com. 4. System Requirements ====================================================================== You must install Worry-Free Business Security 10.0 Service Pack 1 before installing this patch. 5. Installation ====================================================================== This section explains key steps for installing the patch. 5.1 Installing =================================================================== To install: 1. Copy the patch executable file to a temporary folder, for example, "C:\temp". 2. Double-click the file. The modules are automatically copied to the correct destination. This patch installation package automatically rolls back the Security Server to its previous configuration if there are problems during installation. If you encounter problems after installation, manually roll back the Security Server to the original configuration. 5.2 Uninstalling =================================================================== To manually roll back to the previous build: 1. Go to control panel > System and Security > Administrative Tools > Services 2. Stop the service named "Trend Micro Remote Manager Agent" 3. Rename the back up files e.g."TMICAgent.exe.3.5.xxxx" to "TMICAgent.exe" 4. Restart "Trend Micro Remote Manager Agent" service 6. Post-installation Configuration ====================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 7. Known Issues ====================================================================== There are no known issues for this patch release. 8. Release History ====================================================================== For more information about updates to this product, go to: https://autoupdate.wfbs.trendmicro.com/static/WFBS/20.0/EN/readme 9. Files Included in this Release ====================================================================== A. Files for Current Issue ------------------------------------------------------------------- Filename Build No. ---------------------------------------------------------------- TMICAgent.exe 3.5.1205.0 TMICAgentSetting.exe 3.5.1205.0 TMRMAgentforWFBS.exe 3.5.1205.0 WFRM.CER B. Files for Previous Issues ------------------------------------------------------------------- Not applicable. C. Network Traffic Required in Deployment ------------------------------------------------------------------- N/A, this patch is for Worry-Free Business Security server only . 10. Contact Information ====================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 11. About Trend Micro ====================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2021, Trend Micro Incorporated. All rights reserved. Trend Micro, Worry-Free, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ====================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide