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This is a local, offline copy of the help, and may be out of date. To view the newest documentation, go online to https://help.deepsecurity.trendmicro.com/.

Troubleshooting common issues

  • Troubleshooting - Purple Screen of Death
  • Troubleshooting: "Offline" agent
  • Troubleshooting: Anti-malware driver offline
  • Troubleshooting - Performance issues on an agentless virtual machine
  • Troubleshooting: Fastpath or slowpath relative
  • Troubleshooting - Security update connectivity
  • Troubleshooting: Failed Deep Security Agent activation
    • For the Duplicate Computer error message, see Deep Security Manager (DSM) imported via vCenter shows "Activation Failed (Duplicate Computer)".
    • For other agent activation issues, see Event ID 705: Activation Failed appears when activating the Deep Security Agent (DSA).
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