This is a local, offline copy of the help, and may be out of date. To view the newest documentation, go online to https://help.deepsecurity.trendmicro.com/.
Troubleshooting common issues
- Troubleshooting - Purple Screen of Death
- Troubleshooting: "Offline" agent
- Troubleshooting: Anti-malware driver offline
- Troubleshooting - Performance issues on an agentless virtual machine
- Troubleshooting: Fastpath or slowpath relative
- Troubleshooting - Security update connectivity
- Troubleshooting: Failed Deep Security Agent activation
- For the Duplicate Computer error message, see Deep Security Manager (DSM) imported via vCenter shows "Activation Failed (Duplicate Computer)".
- For other agent activation issues, see Event ID 705: Activation Failed appears when activating the Deep Security Agent (DSA).