This is a local, offline copy of the help, and may be out of date. To view the newest documentation, go online to the Deep Security Help Center (https://help.deepsecurity.trendmicro.com/).
Diagnose problems with agent deployment (Windows)
If a Deep Security Agent on Windows fails to install or activate, look in the deployment logs to find the cause and troubleshoot it.
- Log in to the computer where you were trying to install the agent.
- Go to
%appdata%\Trend Micro\Deep Security Agent\installer
. -
Examine:
- dsa_deploy.txt - Log from the PowerShell script. Contains agent activation issues.
- dsa_install.txt - Log from the MSI installer. Contains agent installation issues.