~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Readme for Trend Micro (TM) Deep Security(TM) Agent 9.0 Service Pack 1 Patch 4. Deep Security Agent Platforms: Solaris 9 Sparc Solaris 10 Update 7/8/9/10/11 x86 64-bit and Sparc Solaris 11 x86 64-bit and Sparc AIX 5.3 AIX 6.1 AIX 7.1 HP-UX 11i v3 IA-64 Date: October 07, 2014 Release: 9.0 Service Pack 1 Patch 4 Build Version: 9.0.0.4000 and 9.0.0.4502 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This product is subject to the terms detailed in the click through license agreement and copied to the install directory. For more information about the Trend Micro suite of Deep Security products, visit our website at: http://us.trendmicro.com/us/solutions/enterprise/security-solutions/ virtualization/deep-security/ Download the latest version of this readme from the "Software" page at the Trend Micro Download Center website: http://downloadcenter.trendmicro.com/ Trend Micro is always seeking to improve its documentation. If you have questions, comments, or suggestions about this or any other Trend Micro documents, please contact us at docs@trendmicro.com. Your feedback is always welcome. Contents =================================================================== 1. About Deep Security Agent 9.0 Service Pack 1 Patch 4 1.1 Overview of this Release 1.2 Who Should Install this Release 1.3 Support Expiration Notice 2. What's New 2.1 Enhancements 2.2 Resolved Known Issues 3. Documentation Set 4. System Requirements 5. Installation/Uninstallation 6. Known Incompatibilities 7. Known Issues 8. Release History 9. Files Included in this Release 10. Contact Information 11. About Trend Micro 12. License Agreement 13. Third Party Software =================================================================== 1. About Deep Security Agent 9.0 Service Pack 1 Patch 4 ======================================================================== 1.1 Overview of this Release ===================================================================== Deep Security Agent 9.0 Service Pack 1 Patch 4 for Solaris / HP-UX contains solutions for several issues. Refer to the "What's New" section of this readme file for more information. 1.2 Who Should Install this Release ===================================================================== You should install Deep Security Agent 9.0 Service Pack 1 Patch 4 if you are currently running Deep Security Agent 7.0, 7.5, 8.0, or 9.0. 1.3 Support Expiration Notice ===================================================================== Please refer to Trend Micro Download Center or Support website for Information about product support expiration notice. Please visit the Trend Micro Download Center website to download the latest releases at: http://downloadcenter.trendmicro.com/ 2. What's New ======================================================================== For major changes in Deep Security Agent 9.0 from previously released versions of Deep Security Agent, refer to "What's New in Deep Security Agent 9 Service Pack 1" section of the Deep Security Manager's on-line help, the Deep Security Agent Administrator's Guide, or Deep Security Agent Installation Guide available for download from the Trend Micro Download Center. 2.1 Enhancements ===================================================================== Deep Security Agent 9.0.4000 add the following enhancement: Enhancement: Deep Security Agent now supports AIX 7.1. 2.2 Resolved Known Issues ===================================================================== Deep Security Agent 9.0 Service Pack 1 Patch 4 for Solaris / HP-UX / AIX resolves the following issues: Issue 1: [23820/TT298797] Kernel panic occurs when there are constant policy updates. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: This Patch removes a reference to a NULL pointer to prevent the kernel panic issue. Issue 2: [244944/TT304866] On some HPUX installations the Deep Security Agent will fail to start because it cannot find a valid instance of libz.so. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: The following line is added to the ds_agent start script to allow it to see the libz.so packaged with ds_agent: LD_LIBRARY_PATH=/opt/ds_agent/lib Issue 3: [244944] On HPUX installations the Integrity Monitoring "Rebuild Baseline" feature fails to an error while mapping files. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 3: The file mapping code for the HPUX platform was updated to use parameters which avoid the error. Files are successfully mapped and baselined. 3. Documentation Set ======================================================================== In addition to this readme.txt, the documentation set for this product includes the following: o Deep Security Agent 9.0 Service Pack 1 Patch 4 Installation Guide (IG) -- Provides product overview, deployment plan, installation steps and basic information intended to help you deploy Deep Security Agent smoothly. o Deep Security Agent 9.0 Service Pack 1 Patch 4 Administrator's Guide (AG) -- Provides post-installation instructions on how to configure the settings to help you get Deep Security "up and running". Also includes instructions on performing other administrative tasks for the day-to-day maintenance of Deep Security Agent. o Readme files -- version enhancements, known issues, and release history. There is one readme for each installable Deep Security component: Manager, Agent (including Relay and Notifier), Virtual Appliance, and ESXi Filter Driver. o Electronic versions of the manuals are available from the Trend Micro Download Center at: http://downloadcenter.trendmicro.com/ o Online help -- Context-sensitive help screens that provide guidance for performing a task. o TrendEdge is a program for Trend Micro employees, partners, and other interested parties that provides information on unsupported, innovative techniques, tools, and best practices for Trend Micro products. The TrendEdge database contains numerous documents covering a wide range of topics. http://trendedge.trendmicro.com o Knowledge Base -- a searchable database of known product issues, including specific problem-solving and troubleshooting topics. http://esupport.trendmicro.com 4. System Requirements ======================================================================== For a complete list of the System requirements, please refer to the "Deep Security Agent 9.0 Service Pack 1 Patch 4 Installation Guide". 5. Installation/Uninstallation ======================================================================== Refer to the "Deep Security Agent 9.0 Service Pack 1 Patch 4 Installation Guide" available for download from the Trend Micro Download Center. For CentOS 5, you can use the Red Hat 5 rpm; for CentOS 6 use the Red Hat 6 rpm. 6. Known Incompatibilities ======================================================================== There are no known incompatibilities for this release. 7. Known Issues ======================================================================== The following are the known issues for this release: - Deep Packet Inspection (DPI) is not supported over SSL connections when using IPv6. - If you wish to use Point To Point Tunneling Protocol (PPTP) with Deep Security you must modify some of the advanced settings. To apply the recommended modifications: a. Log in to Deep Security Manager and go to "System Settings > Network Engine". b. Check the "Advanced Settings" check box and set the following: - Filter IPV4 Tunnels: Disable detection of IPV4 Tunnels - Maximum Tunnel Depth: 4 - Action if Maximum Tunnel Depth Exceeded: Bypass c. Click "Save". [Deep Security 8.0 Tier 2-00200] - SYN Flood protection is only supported on versions 7.5 or earlier of the Windows Agents and on versions 7.5 or earlier of the Virtual Appliance. It is not supported on versions 7.5 SP1 or later of the Windows Agents or versions 7.5 SP1 or later of the Virtual Appliance. It is not supported on any versions of the Linux or Solaris Agents. - When installing pfil on Solaris, you may encounter the following error message during pkgadd: ## Executing postinstall script. grep: can't open "//etc/opt/pfil/iu.ap" This error message can be safely ignored. - If you start the agent from a terminal session, the agent may stop when the terminal window is closed. You can prevent this by performing the following steps: a. Open a command prompt and run the following command: vi /etc/init.d/ds_agent b. Change lines from ds_agent –w /var/opt/ds_agent to nohup ds_agent –w /var/opt/ds_agent > /dev/null 2>&1 c. Save the file and restart the agent. - If you have installed a version of libiconv from "www.sunfreeware.com" that is newer than version 1.8 you may see the following warning when installing the Solaris agent: WARNING: The package "libiconv from http://www.sunfreeware.com/" is a prerequisite package and should be installed. This message can be safely ignored. - If you have installed a version of libgcc from "www.sunfreeware.com" that is newer than version 3.4.6, you may see the following warning when installing the Solaris agent: WARNING: The package "libgcc from http://www.sunfreeware.com/" is a prerequisite package and should be installed. This message can be safely ignored. - During upgrade you may see an agent upgrade failed error and the following system event: Processing package instance from pkgadd: ERROR: unable to make temporary directory This is caused by the pkgadd in Solaris creating an environment variable for the ds_agent process. To complete the upgrade, restart the ds_agent process on the Solaris machine and repeat the upgrade. The previous version of the ds_agent is still running and protecting the Solaris machine. - When the network engine is working in TAP mode and the in-guest agent is offline, the Deep Security Virtual Appliance status will be "Stand By". When this occurs, the Deep Security Virtual Appliance is actually online and DPI/FW events will still be logged when rules are triggered. [10948] - Log Inspection event logs are limited to 6000 characters. - In Solaris SPARC (9/10/11), when the Communication Direction between Deep Security Manager to Agent or Appliance is set to "Agent/Appliance Initiated", the Agent goes offline and into maintenance mode. When this happens, the Agent does not go back online even after users restart the Appliance or the Agent. To resolve this issue, users would need to either re-install the Agent or use bidirectional communication, which is always inherited when the agent is added in the Deep Security Manager console. This issue will be fixed in the next patch release. 8. Release History ======================================================================== See the following website for more information about updates to this product: http://www.trendmicro.com/download - Deep Security Agent 9.0.0.3500 May 30, 2014 - Deep Security Agent 9.0.0.2009 May 21, 2013 8.1 Deep Security Agent 9.0.0.3500 ===================================================================== 8.1.1 Resolved Known Issues ===================================================================== Deep Security Agent 9.0.0.3500 resolves the following issues: Issue 1: [21471/TT281627] A kernel panic issue prevents users from installing Deep Security Agent on computers running Oracle Solaris 11 SPARC and that are configured with IP network multipathing. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: The kernel panic no longer occurs and users can now install Deep Security Agent on affected computers successfully. Issue 2: [20472/TT286844] Kernel panic occurs during Diagnostic Package generation. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: The "CCreateDiagnost" process can now properly and successfully call the "copy_udp_to_user" function which prevents the kernel panic issue. 8.1.2 Enhancements ===================================================================== Deep Security Agent 9.0.3500 does not add any enhancement. 8.2 Deep Security Agent 9.0.2008 and 9.0.2009 ===================================================================== 8.2.1 Resolved Known Issues ===================================================================== Deep Security Agent 9.0.2008 and 9.0.2009 Issue 1: [TT231356, FB15414] An issue was identified in Deep Security Agent that allows direct access of user mode memory from kernel mode which resulted in access violation to cause system panic condition. This occurs when generation of a diagnostic package is requested through the Deep Security Manager web console. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 1: Deep Security Agent no longer has direct access to the user mode memory from kernel mode. This prevents the issue. Issue 2: [17008/TT252018] Sometimes, Integrity Monitoring/Anti-Malware scans can use up all of the CPU resources. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution 2: A hidden global setting has been added to allow users to set the CPU usage during Integrity Monitoring/ Anti-Malware scans to either high, medium, or low. This setting is available in the following platforms: - Linux Red Hat 5 64-bit - AIX(TM) 5.3 - Solaris 10 Sparc 8.2.2 Enhancements ===================================================================== Deep Security Agent 9.0.2008 and 9.0.2009 add the following enhancement: Enhancement: Deep Security Agent now supports Solaris 11 (64-bit Sparc). 9. Files Included in this Release ======================================================================== This release is a complete installation. Use one of the following files depending on the Solaris platform: Agent-Solaris_5.10_U7-9.0.0-4000.x86_64.pkg.gz Agent-Solaris_5.10_U7-9.0.0-4000.sparc.pkg.gz Agent-Solaris_5.11-9.0.0-4000.x86_64.p5p.gz Agent-Solaris_5.11-9.0.0-4000.sparc.p5p.gz Agent-Solaris_5.9-9.0.0-4000.sparc.pkg.gz Agent-AIX_5.3-9.0.0-4000.powerpc.bff.gz Agent-AIX_6.1-9.0.0-4000.powerpc.bff.gz Agent-AIX_7.1-9.0.0-4000.powerpc.bff.gz Agent-HPUX_11.31-9.0.0-4502.ia64.depot.gz 10. Contact Information ======================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our website. Global Mailing Address/Telephone Numbers: For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 11. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content-filtering security products and services. Copyright 2014, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, Deep Security, and "deep security solutions" are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 12. License Agreement ======================================================================== Information about your license agreement with Trend Micro can be viewed at: http://us.trendmicro.com/us/about/company/user_license_agreements/ 13. Third Party Software ======================================================================= The 3rd party software is subject to the licenses available in the following directory: [INSTALL DIRECTORY]\Licenses Where 3rd party licenses require open access to their source code, Trend Micro will provide the necessary materials upon written request. The Deep Security Agent has a kernel interface layer that is compiled specifically for each Linux kernel. Trend Micro install packages for Linux are provided with precompiled versions for the supported Linux distributions. Trend Micro distributes source code and build materials for the kernel interface layer by request made to: http://esupport.trendmicro.com/srf/srfmain.aspx with a Subject field of "Kernel Interface Layer Source Code". ======================================================================== (C) 2014 Trend Micro Inc. All rights reserved. Published in Canada.