To use EUQ, you must enable and configure LDAP.
To start using EUQ:
Choose Administration > End-User Quarantine. The EUQ Management tab displays by default.
Do the following:
Enable EUQ—To enable EUQ, select the check box next to Enable End-User Quarantine, and then click Save.
Clear the EUQ database—To remove all data (including spam and approved sender information) from all EUQ services in a group, click Remove.
Redistribute EUQ data—If there are multiple devices with EUQ enabled on your network, you can redistribute EUQ data across all devices to improve EUQ performance. Redistribute data after you start or stop an EUQ service on a device or add a new device that has an EUQ service. Also redistribute data before you use the command line interface to remove a device with an EUQ service.
To redistribute data:
Under Redistribute EUQ Data, click one of the following:
Only redistribute approved senders
Redistribute all (approved senders and spam)
Click Redistribute.
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If you register an EUQ-enabled child device to its parent, add senders to the approved senders list, and then redistribute EUQ data, some of the newly added approved senders might not appear. Trend Micro recommends the following: - after redistributing EUQ, the administrator informs all end-users to verify that the newly added approved senders are still available. - that the administrator notifies all end-users not to add EUQ approved senders list when the administrator is adding a child device and redistributing EUQ. |
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