Using EUQ

To use EUQ, you must enable and configure LDAP.

To start using EUQ:

  1. Choose Administration > End-User Quarantine. The EUQ Management tab displays by default.

  2. Do the following:

To redistribute data:

  1. Under Redistribute EUQ Data, click one of the following:

  2. Only redistribute approved senders

  3. Redistribute all (approved senders and spam)

  1. Click Redistribute.

 

If you register an EUQ-enabled child device to its parent, add senders to the approved senders list, and then redistribute EUQ data, some of the newly added approved senders might not appear.

Trend Micro recommends the following:

- after redistributing EUQ, the administrator informs all end-users to verify that the newly added approved senders are still available.

- that the administrator notifies all end-users not to add EUQ approved senders list when the administrator is adding a child device and redistributing EUQ.

 

See also: