System events include component updates, service restarts, and system errors. Review the system event logs to confirm updates and to troubleshoot InterScan™ Messaging Security Appliance (IMSA).
To view system event logs:
Choose Logs > Query from the menu.
Next to Type, select System events. The query screen for system event logs appears.
In the second drop down box next to Type, select one of the following events to query:
All events—Displays the timestamp and descriptions for all system events.
Updates—Displays the timestamp of successful scan engine and pattern file updates from the ActiveUpdate server to the IMSA admin database.
Service status—Displays the timestamp and descriptions when the scanner service is started or stopped.
Admin activity—Displays the timestamp and descriptions for major admin activities such as changing IMSA settings, admin account logons and logoffs.
Errors—Displays the timestamp and descriptions for all errors that IMSA encountered, such as unsuccessful update of the scan engine and pattern files.
Hardware—Displays the timestamp and descriptions of hardware-related events, such as power failure, low fan speed, high CPU temperature and so on.
In the third drop down box next to Type, select the server to view.
Selecting All Components display the information for all components (such as the scanner and policy services) registered to the same IMSA admin database.
Next to Dates, select a date and time range.
Next to Keyword, type any word to search for.
Click Display Log.
A timestamp, component, and description appear for each event.
Perform any of the additional actions:
To change the number of items that appears in the list at one time, select a new display value from the drop down box on the top of the table.
To sort the table, click the column title.
To print the query results, click Print current page.
To save the query result to a comma separated value file, click Export to CSV.
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