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  Trend Micro, Inc.                                               September 2004

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        Trend Micro PortalProtect 1.5 for Microsoft SharePoint 2003

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   
   Notes: This readme file was current at the time of product release, 
   however, you should check for documentation updates at the Trend Micro
   Web site:

   http://www.trendmicro.com/download/

   Register online with Trend Micro within 30 days of installation to
   continue downloading new pattern files and product updates from the 
   Trend Micro Web site. Register during installation, or online at:
 
   https://olr.trendmicro.com/registration/ 
 
     
   Contents
   ===================================================================
    1.  About PortalProtect 1.5
        1.1 Overview of This Release
        1.2 Who Should Install This Release
    2.  What's New
        2.1 New Major Features
        2.2 Pattern File Numbering System
    3.  Documentation Set
    4.  System Requirements
    5.  Installation / Uninstallation
        5.1 Install PortalProtect 1.5 to server with Web component
        5.2 Installing PortalProtect 1.5
        5.3 Removing PortalProtect 1.5
    6.  Post-Installation Configuration
         6.1 Setup program creates log file folder
         6.2 Enable PortalProtect through SharePoint Services
    7.  Known Issues
         7.1. Netscape Navigator not supported
         7.2. You can not selectively disable scheduled scans
         7.3. Tab key does advance through installation fields in proper order.
         7.4. Outlook Express filters the report in .csv format.
         7.5. User cannot log onto the destination server while installing. 
         7.6. Compatible installation when using cluster’s IP.
         7.7. CCGI service cannot start after first time installation.
         7.8. Under a heavy load, PortalProtect will become unresponsive.
         7.9  PortalProtect performs unexpected action.
    8.  Release History
    9.  Contact Information
    10. About Trend Micro
   ===================================================================


1. About PortalProtect 1.5
====================================================================
Trend Micro PortalProtect provides best-of-breed content security and
virus protection for Microsoft™ SharePoint™ Portal environments.
Regardless of how files are posted or retrieved from SharePoint Portal
Server Web Storage databases, PortalProtect keeps your environment safe
without overly affecting performance.


   1.1 Overview of This Release
   --------------------------------------------------------------------------------------------------------------------------------------------- 
  This Readme contains upgrade information and known issues for PortalProtect Version 1.5 

   1.2 Who Should Install This Release?
   --------------------------------------------------------------------------------------------------------------------------------------------- 
  This readme file is relevant to you if you are currently running PortalProtect 1.1 or earlier.


2. What's New
====================================================================
   
  2.1 New Major Features
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  1)  Microsoft SharePoint 2003 environment support----Adopt Microsoft SharePoint
       VSI (Virus Scan Interface) to support MS SharePoint 2003 Server with SQL 2000 database.
  2)  Multiple Schedule Scan-- Multiple Scheduled tasks will automatically run without manual
       intervention, each scan task can run at different times, each can scan different document
       libraries and folders. This provides better scanning performance and saves time for specific
       large document storage.
  3)  Incremental Updates--- When updating the virus pattern file, PortalProtect only downloads the
       newest virus patterns that have been added since the previous release. This greatly reduces
       the download time and minimizes network bandwidth.
  4)  World Tracking Center(WTC) of real-time virus activity -- Trend Micro uses this dynamic map to 
       analyze worldwide virus trends in real time and to predict virus outbreaks and prevent them
       proactively.
  5)  Inherit existing PortalProtect 1.0 feature set:
      o)  Comprehensive Virus Protection 
           - Real-Time Scan 
           - Schedule Scan 
           - Manual Scan
      o)  High-performance Scanning Capabilities
           - Active Action/Intelligent Scan 
      o)  File Blocking and Removal Options 
      o)  Tight Integration with Microsoft Technologies. 
      o)  Automatic Updates
           - Manual Update 
           - Schedule Update 
           - Another Update Source
      o)  Ease of Deployment 
           - Local stand alone server installation 
           - Multiple server remote installation
      o)  Remote Management 
           - Web UI management 
           - Change Password ability
      o)  Product Registration


  2.2 Pattern File Numbering System
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  PortalProtect 1.5 makes use of a new pattern file numbering format: n.nnn.nn.
  Under this system, which came into use during October, 2003, the first 4 digits 
  represent the pattern file number and the last two digits represent 
  the file’s build or controlled release version. Under the new system, 
  pattern file 628 is displayed as 1.628.00. 

   This new format has no impact on the product’s other virus scanning 
   functions or on the functionality of other Trend Micro products still 
   using the old format. Versions 2.5 and lower of Trend Micro Control 
   Manager will still recognize and display pattern file numbers using 
   the older 3-digit format. 


3. Documentation Set
====================================================================
   In addition to this readme.txt, the documentation set for this 
   product includes the following:

   - Getting Started (or Administrator's) Guide -- product overview, 
     installation planning, installation and configuration instructions, 
     and basic information intended to get you "up and running." 

   Electronic versions of the printed manuals are available at:

   http://www.trendmicro.com/download/

   - Online help -- Context-sensitive help screens that provide guidance
     for performing a task.

   - Knowledge Base -- a searchable database of known product issues, 
     including specific problem-solving and troubleshooting topics.
 
     http://kb.trendmicro.com/solutions/

   
4. System Requirements
====================================================================
 You need the following minimum system requirements to run PortalProtect:

    - CPU
      - Intel(TM) Pentium(TM) III compatible processor or higher processor
        (recommended is 1GHz or above)
    
    - Memory
      - 512MB or more

   - Disk space
     - 250MB free disk space

   - Supported Microsoft SharePoint 2003 environment 
      - Microsoft SharePoint Portal Server 2003
      - Microsoft Windows SharePoint Service 2.0
      - Microsoft Windows 2003 Server
      - Microsoft SQL Server 2000 SP3 or above
      - Microsoft Internet Explorer 5.0 (or above) for Web-based management
      - Microsoft Internet Information Services (IIS) 6.0



5. Installation
====================================================================
  
  5.1.  To install PortalProtect on a local server:
  ---------------------------------------------------------------------------------------------------------------------------------------- 
  You only need to install PortalProtect on the server where the Web component is located. 

  5.2.  To install PortalProtect on a local server:
  ---------------------------------------------------------------------------------------------------------------------------------------- 
   1) Run the "SETUP.EXE" program to start the installation. The Welcome to Trend Micro
       PortalProtect Setup screen displays.

   2) Click Next. The License Agreement screen displays.

   3)  Read the license agreement. If you accept the terms, select I accept the terms in the
        license agreement and click Next. If you do not accept the terms, click Cancel
        to exit the setup program.

   4) The Product Activation screen displays. Product Activation requires two steps:
       - You must register PortalProtect online to receive and Activation Code. Click Register
       Online. This opens the Trend Micro online registration Web page in your browser. Follow
       the prompts to complete the registration. When you have registered, Trend Micro sends
       you an Activation Code via email.
       - Type the Activation Code in the provided fields and click Next to proceed with the
         installation.

   5) The World Virus Tracking Program screen appears. Select Yes or No and click Next
       to proceed.

   6) The Choose Target Server(s) screen appears. Use this screen to choose the target
       servers to which you want to install PortalProtect. You can type the name or IP address
       of the server or choose from the Server(s) to select that appears on the left. When you are
       satisfied with the list of target servers that displays in the Server(s) to install, click Next
       to accept the server targets and proceed with the install. 

  7) The setup program requests that you input a user name and password to logon to the first
      server in the Server(s) to install list. When you have typed the user name and password for this
      server, the setup program requests you input the user name and password for the next server 
      and so on until you have typed all the user names and passwords for all the servers.

   8) The Target Server Analysis screen appears and displays all of the target servers and the
       status of the analysis. This status report will show you the system environment of the target
       servers. The navigation buttons are disabled while the setup program is analyzing the servers
       and you must wait. When the analysis is complete for all the servers, click Next to proceed
       with the install. If you wish to return to the Choose Target Server(s) screen to add or remove
       more servers, click Back.

   9) In some condition, PortalProtect will need an account to access Microsoft SharePoint 
       SQL store.

   10) If you use a proxy server, select Use a proxy server to connect .... In the Host name and
        Port fields, type the information of your proxy server. If your proxy server requires a password, 
        type your user name and password in the fields provided.

   11) The Create Password screen appears. Type the password that the administrator will use to
         access the PortalProtect and click Next. Remember the account you specify on this screen
         because you will use the same logon credentials to access the PortalProtect Web
         Management Console to configure PortalProtect.

   12)  The Installation Progress screen appears and displays all of the target servers and the
          status of the installation. This status report is an in-progress report that shows you each step
          of the installation. The navigation buttons are disabled while the setup program is installing                and you must wait. When the installation is complete for all the servers, click Next to proceed           with the setup. 

   13) When installation is complete, Click Finish to exit the setup program, or click Export to export 
        the installation result in a comma-separated (csv) format which most other applications can         read.

   5.3.  Removing PortalProtect 1.5.
   ---------------------------------------------------------------------------------------------------------------------------------------- 

   1) Run uninstall.exe, the Uninstallation program appears

   2) Click Next. The Select Target Servers screen displays. Click Add. The selected server(s)
       appear in the Server name list. To remove server(s) from the Server name list, select them
       and then click Remove.

   3) Click Next to continue. The Server Logon screen appears.

   4) In User name and Password, type the same user name and password you used when you
       installed the server that is displayed in Server name.
      - Specify the same share name you used during installation (the default is c$).

   5) Click Logon to log on to the server(s). A list of selected servers appears.

   6) Click Next. A list of components to uninstall appears. If you select Delete All program data,
       all the user settings and files in PortalProtect program directory will be deleted. 

   7) Click Uninstall to start removing PortalProtect from the selected servers.

   8) Click Next. A list of selected servers, successful and unsuccessful uninstallations, appears.

   9) Click Finish to exit or Export Results to export the result.

 
6. Post-Installation Configuration
========================================================================
6.1 Setup program creates log file folder
---------------------------------------------------------------------------------------------------------------------------------------- 
The Setup program will create a folder called C:\temp. This folder contains log files of the installation
and uninstallation process.

6.2 Enable PortalProtect through SharePoint Services
---------------------------------------------------------------------------------------------------------------------------------------- 
After installing PortalProtect, you must set some options in Windows SharePoint Services Central Administration Web page to engage all the features of PortalProtect. 

To enable PortalProtect:
1. Open the screen from within SharePoint:
    Start > Administrative Tools > SharePoint Central Administration > Security Configuration > Configure antivirus settings
2. Check the following:
      - Scan documents on upload
      - Scan documents on download
      - Attempt to clean infected documents


7. Known Issues
========================================================================
 
  7.1. Netscape Navigator not supported
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  PortalProtect 1.5 does not support Netscape Navigator.

  7.2. You can not selectively disable scheduled scans
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  All scheduled scans must run. You can not select some scheduled scans to run and other
  scheduled scans not to run. Alternatively, you can disable all scheduled scans.
  When you disable scheduled scans, no scheduled scans run.

  7.3 Tab key does advance through installation fields in proper order.
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  In some installation pages, the input focus cannot be transited by the proper order through
  ”Tab” key. This is due to the UI design which uses multiple pages overlaid.

  7.4.  Outlook Express filters out reports in .csv format.
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  When the default security settings are selected in Outlook Express, Outlook Express filters out
  reports in the .csv format received by the SharePoint Server. Outlook Express users can disable
  the security settings to receive the reports.

  7.5.  User cannot log onto the destination server while installing. 
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  It is possible that the user cannot log onto the destination server while installing PortalProtect.
  He/she has to log off first. Disconnect all previous connections to the server or shared resource 
  and try again.
  This is a Microsoft known issue, where Windows allows users to connect to multiple resources 
  using multiple user credentials but only allows a single user to use a connection. If you attempt
  to connect to the same resource with different credentials, you will get an error message, 
  'System error 1219 has occurred'. 

  7.6.  Compatible installation when using cluster’s IP.
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  PortalProtect 1.5 doesn’t fully support the cluster environment. When doing a cluster server
  installation, the user can only install to one server IP in the cluster at a time. 

  7.7 CCGI service cannot start after first time installation.
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  Sometimes CCGI service cannot start after the first time installation. This is due to the exception
  from the third party software which is used by PortalProtect. In this case, PortalProtect will try
  to restart CCGI service. But it is possible that the user has to restart CCGI service manually
  after the first time installation.

  7.8.  Under a heavy load, PortalProtect will become unresponsive.
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  Under a heavy load, PortalProtect will become unresponsive. This problem occurs because of a 
  known issue that has been announced by Microsoft at
  <http://support.microsoft.com/default.aspx?scid=kb;en-us;838306>.

  7.9. PortalProtect performs unexpected action.
  --------------------------------------------------------------------------------------------------------------------------------------------- 
  I have installed ServerProtect or OfficeScan on my SharePoint Services Server. When
  I upload a virus sample into SharePoint Services, the PortalProtect action I set for that virus is not
  done. Another action is done instead.
  Trend ServerProtect and/or OfficeScan are functioning to protect your server by scanning all the
  folders on your server (this is their default setting). When you upload a virus sample to SharePoint
  Server, PortalProtect moves this file to a temp folder and tries to clean it, however, ServerProtect
  and/or OfficeScan also try to do an action when the file is moved to the temp folder. Therefore,
  PortalProtect might do an action that seems wrong.
  To correct this problem, add three PortalProtect folders to the ServerProtect and/or OfficeScan
  excluded list: Temp folder: [system drive]:\Program Files\Trend Micro\PortalProtect\temp, 
  Quarantine folder, and  Backup folder.

8. Release History
========================================================================
Not applicable.

9. Contact Information  
========================================================================
   A license to the Trend Micro software usually includes the right to 
   product updates, pattern file updates, and basic technical support  
   for one (1) year from the date of purchase only. After the first  
   year, Maintenance must be renewed on an annual basis at Trend Micro's 
   then-current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email, or visit us at:
 
   http://www.trendmicro.com 

   Evaluation copies of Trend Micro products can be downloaded from our 
   Web site. 

   Global Mailing Address/Telephone Numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:

   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate 
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice. 


10. About Trend Micro  
========================================================================
   Trend Micro, Inc. provides centrally controlled server-based virus 
   protection and content-filtering products and services. By protecting 
   information that flows through Internet gateways, email servers, and 
   file servers, Trend Micro allows companies worldwide to stop viruses 
   and other malicious code from a central point before they can reach 
   the desktop.  




