<<<>>> Trend Micro Incorporated January 15, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) ServerProtect(TM) for EMC(R) Celerra(TM) 5.8 Critical Patch - Build 1539 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contents =================================================================== 1. Overview of this Critical Patch Release 1.1 Enhancements 1.2 Resolved Known Issues 1.3 Files Included in this Release 2. Documentation Set 3. System Requirements 4. Installation 4.1 Installing 4.2 Uninstalling 5. Post-installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreement =================================================================== 1. Overview of this Critical Patch Release ======================================================================== This critical patch fix some vulnerabilities. NOTE: Install this critical patch before completing any procedure in this section (see "Installation"). 1.1 Enhancements ===================================================================== The following enhancement is included in this critical patch: Enhancement: This critical patch fix some vulnerabilities. 1.2 Resolved Known Issues =================================================================== This critical patch resolves the following issues: Issue: A silent installation may fail if administrators install ServerProtect using a Repack 3 package. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: This critical patch ensures that a silent installation succeeds in this situation. 1.3 Files Included in this Release ===================================================================== A. Files for Current Issue --------------------------------------------------------------------- Module File Name Build No. ==================== ========= Information Server _Setup.dll 12.0.0.49974 data1.cab n/a data1.hdr n/a data2.cab n/a GetRemoteVer.dll 5.80.0.1539 ISSetup.dll 12.0.0.58851 setup.exe 12.0.0.58849 setup.inx n/a MCP CMAgent ProductLibrary.dll 5.80.0.1539 CMAgent.exe 5.80.0.1539 cgiCmdNotify.exe 5.0.0.2363 En_BlobConvertUtility.dll 5.0.0.2363 En_I18N.dll 5.0.0.2363 En_Utility.dll 5.0.0.2363 libapr-1.dll 1.1.1.0 libcurl.dll 7.66.0.0 libeay32.dll 1.0.2.20 ssleay32.dll 1.0.2.20 SSO_PKIHelper.dll 5.0.0.2363 TrendAprWrapperDll.dll 5.0.0.2363 zlib.dll 1.2.3.0 Patch Files Tmpatch.exe 2.2.0.1057 Setup.ini n/a readme.txt n/a license.txt n/a B. Files for Previous Issues --------------------------------------------------------------------- Module File Name Build No. ==================== ========= 32-bit Normal Server AgentClient.dll 5.80.0.1539 TMNotify.dll 5.80.0.1539 eng50.dll 5.80.0.1539 Notification.dll 5.80.0.1539 LogMaster.dll 5.80.0.1539 LogViewer.exe 5.80.0.1539 StRpcSrv.dll 5.80.0.1539 DCE.dll 5.80.0.1539 SpntSvc.exe 5.80.0.1539 NtApRPC.dll 5.80.0.1539 64-bit Normal Server AgentClient.dll 5.80.0.1539 TMNotify.dll 5.80.0.1539 eng50.dll 5.80.0.1539 Notification.dll 5.80.0.1539 LogMaster.dll 5.80.0.1539 LogViewer.exe 5.80.0.1539 StRpcSrv.dll 5.80.0.1539 DCE.dll 5.80.0.1539 SpntSvc.exe 5.80.0.1539 NtApRPC.dll 5.80.0.1539 Information Server EarthAgent.exe 5.80.0.1539 Notification.dll 5.80.0.1539 TMNotify.dll 5.80.0.1539 AgentClient.dll 5.80.0.1539 Management Console Admin.exe 5.80.0.1539 MCP CMAgent ProductUI.zip n/a msvcr71.dll 7.10.3052.4 2. Documentation Set ======================================================================== To download or view electronic versions of the documentation set for this product, go to http://docs.trendmicro.com 3. System Requirements ======================================================================== Install this critical patch only on endpoints protected by ServerProtect 5.8 for EMC Celerra English Version Patch 2. You can download this patch from: http://www.trendmicro.com/download 4. Installation ======================================================================== This section explains key steps for installing the critical patch. 4.1 Installing ===================================================================== To install: 1. Close the management console. If this is not running at the time of installation, proceed with the next step. 2. If your Information Server is running on Windows Server 2008 R2 or below, install "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update" on your Information Servers before applying this patch. Download the Microsoft package from the following location: https://www.microsoft.com/en-us/download/details.aspx?id=26347 3. Copy the "spemc_580_win_en_criticalpatch1539.exe" patch installation file to a temporary folder. 4. Run the patch file. The license screen appears. 5. If you disagree with the terms of the legal agreement, choose the "I do not agree with the terms of the legal agreement." option and click "Cancel" to abort the installation. Otherwise, choose the "I accept the terms of the legal agreement" and click "Next". The "readme" appears. 6. Read the contents of the readme carefully and click "Install". The Information Server deploys the patch to Normal Servers 30 seconds after the installation is completed and restarts the ServerProtect services. Note: If the installation does not complete successfully, contact Trend Micro technical support. 4.2 Uninstalling ===================================================================== To roll back to the previous build: 1. On the Normal Server, run the following shell command to stop the Normal Server service: net stop spntsvc 2. On the Information Server, run the following shell commands to stop the Trend Micro Management Communication Protocol (MCP) CMAgent service: net stop ServerProtectCMAgent 3. On the Information Server, run the following shell commands to stop the Information Server service: net stop earthagent 4. On the Normal Server, rename the backup files in the ServerProtect home directory and use these to replace the current files. The names of the backup files have ".bak" in the extension. 5. On the Information Server, open the Information Server's home directory and copy the files from the ".\backup\hfb1539\filegroup100" folder to the ".\CMAgent" folder. 6. On the Information Server, open the Information Server's home directory and copy the files from the ".\backup\hfb1539\filegroup10\" folder to the current directory. 7. On the Normal Server, run the following command to start the Normal Server service: net start spntsvc 8. On the Information Server, run the following commands to start the MCP CMAgent service: net start ServerProtectCMAgent 9. On the Information Server, run the following commands to start the Information Server service: net start earthagent 5. Post-installation Configuration ======================================================================== No post-installation steps are required. NOTE: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing the product. 6. Known Issues ======================================================================== There are no known issues for this critical patch release. 7. Release History ======================================================================== For more information about updates to this product, go to: http://www.trendmicro.com/download 8. Contact Information ======================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com/us/about-us/contact/index.html NOTE: This information is subject to change without notice. 9. About Trend Micro ======================================================================== Smart, simple, security that fits As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2019, Trend Micro Incorporated. All rights reserved. Trend Micro, ServerProtect, and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ======================================================================== View information about your license agreement with Trend Micro at: http://www.trendmicro.com/us/about-us/legal-policies/ license-agreements Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Administrator's Guide