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  Trend Micro, Inc.                                     January 31, 2013
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
                   Trend Micro(TM) ServerProtect(TM) 5.80
                 for Network Appliance Filers English Version 
                        Critical Patch - Build 1102
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
 
     Contents
     ===================================================================
     1.  Overview of this Critical Patch Release
         1.1 Files Included in this Release
     2.  Documentation Set
     3.  System Requirements
     4.  Installation/ Uninstallation
         4.1 Installation  
         4.2 Uninstallation
     5.  Post-installation Configuration
     6.  Known Issues
     7.  Release History
     8.  Contact Information
     9.  About Trend Micro
     10. License Agreement
     ===================================================================


1. Overview of this Critical Patch Release
========================================================================
   This critical patch resolves the following issues:

   Issue 1:    Sometimes, Trend Micro Control Manager(TM) cannot deploy 
               engine files to two or more Normal Servers 
               simultaneously. 
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 1: This critical patch ensures that Normal Servers can 
               successfully receive engine file deployment commands 
               from Control Manager.

   Issue 2:    Control Manager shows the wrong operating system name for 
               Information Servers and Normal Servers that are deployed 
               on the Microsoft(TM) Windows(TM) Server 2012 platform.
               ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Solution 2: This critical patch enables Control Manager to show the 
               correct operating system name for each Information Server
               and Normal Server.

   1.1 Files Included in this Release
   =====================================================================

   A. Files for Current Issues
   ---------------------------------------------------------------------
   Filename                                     Build No.
   ---------------------------------------------------------------------
   Control Management Agent
     Entitymain.exe                             2.50.0.1411
     EN_Utility.dll                             2.50.0.1411
     LibEN_Conf.dll                             2.50.0.1411
     LibEN_Logger.dll                           2.50.0.1411
     libEN_SendLog.dll                          2.50.0.1411
     libEN_Product.dll                          5.80.0.1102
     AgentClient.dll                            5.80.0.1102
   
   32-bit Normal Server
     StRpcSrv.dll                               5.80.0.1102
     AgentClient.dll                            5.80.0.1102

   64-bit Normal Server
     StRpcSrv.dll                               5.80.0.1102
     AgentClient.dll                            5.80.0.1102
    
   Patch Files
     Tmpatch.exe                                2.0.0.1090
     Hotfix.ini                                    n/a
     readme.txt                                    n/a
     license.txt                                   n/a
   
   B. Files for Previous Issues
   ---------------------------------------------------------------------
   Not applicable.


2. Documentation Set
========================================================================
   In addition to this readme.txt, the documentation set for this 
   product includes the following:

   o Readme.txt - version enhancements, basic installation, known
     issues, release history

   o Knowledge Base - a searchable database of known product issues,
     including specific problem-solving and troubleshooting topics
 
     http://kb.trendmicro.com/solutions/

   o Electronic versions of the printed manuals are available at:
 
     http://www.trendmicro.com/download/


3. System Requirements
========================================================================
   Install this critical patch only on endpoints protected by 
   ServerProtect for Network Appliance Filers 5.80 Patch 1.

   You can download this patch from the following web site:

   http://www.trendmicro.com/download
   

4. Installation/Uninstallation
========================================================================

   4.1 Installation
   =====================================================================
   To install this critical patch:
 
   1. Close the management console. If this is not running at the time
      of installation, proceed with the next step.

   2. Copy the "spnaf_580_win_en_criticalpatch1102.exe" patch 
      installation file to a temporary folder.
   
   3. Run the patch file. The license screen appears.
   
   4. If you disagree with the terms of the legal agreement, choose the
      "I do not agree with the terms of the legal agreement." option 
      and click "Cancel" to abort the installation. Otherwise, choose 
      the "I accept the terms of the legal agreement" and click "Next". 
      The "readme" appears.

   5. Read the contents of the readme carefully and click "Install". 
  
      The Information Server deploys the patch to Normal Servers 30
      seconds after the installation is completed and restarts the 
      ServerProtect services.

   Note: If the installation does not complete successfully, 
         contact Trend Micro technical support.

   4.2 Uninstallation
   =====================================================================
   To roll back to the previous build:

   1. Run the following shell commands to stop all ServerProtect 
      services:

      net stop spntsvc
      net stop earthagent
      net stop "TrendMicro Infrastructure"
   
   2. Rename the backup files in the ServerProtect home directory 
      and use them to replace the current files. The names of the
      backup files have "bak" in the extension.
  
   3. Run the following commands to start the ServerProtect services:
  
      net start spntsvc
      net start earthagent
      net start "TrendMicro Infrastructure"
  
   Note: The "TrendMicro Infrastructure" refers to the CMAgent 
         Service. You only need to issue the 'net end/start 
         "TrendMicro Infrastructure"' commands if this service is
         installed.

 
5. Post-installation Configuration
========================================================================
   No post-installation steps are required.

   Note: Trend Micro recommends that you update your scan engine and  
         virus pattern files immediately after installing the product.


6. Known Issues
========================================================================
   There are no known issues for this critical patch release.


7. Release History 
========================================================================
   See the following web site for a more information about updates
   to this product:

   http://docs.trendmicro.com/


8. Contact Information
========================================================================
   A license to the Trend Micro software usually includes the right to 
   product updates, pattern file updates, and basic technical support 
   for one (1) year from the date of purchase only. After the first 
   year, Maintenance must be renewed on an annual basis at Trend Micro's 
   then-current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email, or visit us 
   at:
 
   http://www.trendmicro.com
 
   Evaluation copies of Trend Micro products can be downloaded from our 
   web site. 

   Global Mailing Address/Telephone numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:
   
   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate 
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice.
 

9. About Trend Micro  
========================================================================
   Trend Micro Incorporated, a global leader in Internet content 
   security and threat management, aims to create a world safe for the 
   exchange of digital information for businesses and consumers. 
   A pioneer in server-based antivirus with over 20 years experience, 
   we deliver top-ranked security that fits our customers’ needs, stops 
   new threats faster, and protects data in physical, virtualized and 
   cloud environments. Powered by the Trend Micro 
   Smart Protection Network(TM) infrastructure, our industry-leading 
   cloud-computing security technology and products stop threats where 
   they emerge, on the Internet, and are supported by 1,000+ 
   threat intelligence experts around the globe. For additional 
   information, visit www.trendmicro.com.

   Copyright 2013, Trend Micro Incorporated. All rights reserved.
   Trend Micro, the t-ball logo, Smart Protection Network, 
   ServerProtect, and Control Manager are trademarks of 
   Trend Micro Incorporated and are registered in some jurisdictions. 
   All other marks are the trademarks or registered trademarks of 
   their respective companies.


10. License Agreement  
========================================================================
   Information about your license agreement with Trend Micro can be 
   viewed at: 

   http://us.trendmicro.com/us/about/company/user_license_agreements/

   Third-party licensing agreements can be viewed:
        - By selecting the "About" option in the application user 
          interface
        - By referring to the "Legal" page of the Getting Started Guide or
          Administrator's Guide 




